sweeek Italia Reviews 4,326

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

We ordered the umbrella Antibes 3x4m and paid €230. After being used maybe 4-5 times, three of the corners are ripped, the handles have fallen off and the and mechanics are stuck and now the umbrell... See more

Company replied

Rated 5 out of 5 stars

The product and assistance is great, their logistics partner had difficulty. But Sweeek team were really helpful and pushed their partner to deliver correctly. So all in all we felt looked after and... See more

Company replied

Rated 5 out of 5 stars

The sun loungers arrived in good time (I need to explain more)* and were straightforward to assemble. My wife and I are very pleased with their strength, colour, material and design - all of which m... See more

Company replied

Rated 5 out of 5 stars

Really good quality product and love the dusky blue colour. Looks really good, chairs are comfortable and have a locking system and the table is a nice size. Arrived a bit later than planned, but good... See more

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Company details

  1. Home Furniture Shop

Written by the company

Scoprite sweeek, il nuovo marchio di tendenza per arredare la vostra casa e gli spazi esterni tutto l'anno. Che abbiate un appartamento di 15 m2 o stiate ristrutturando un vecchio edificio, abbiamo i prodotti di cui avete bisogno per sentirvi a casa. Che si tratti di un divano, di un tosaerba, di un tavolo da giardino, di un trampolino o di una lampada da salotto, il nostro team è sempre alla ricerca della proposta perfetta che farà invidia ai vostri vicini. sweeek si rivolge a tutti coloro che amano arredare, rinnovare, stilizzare, modernizzare e sistemare senza spendere una fortuna. sweeek, have a sweet week.

sweeek.

Written by the company

Have a sweet week
Da sweeek, ci teniamo molto a conoscere la tua opinione. Siamo qui per ascoltarti e rendere la tua esperienza unica. Siete la nostra priorità numero uno, siamo sempre qui per aiutarvi e per continuare a migliorare!

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Rated 5 out of 5 stars

Beautiful design and great material

Beautiful design and great material

21 January 2026
sweeek Italia logo

Reply from sweeek Italia

Good morning Andrea,

Thank you so much for your feedback 😊 

We’re thrilled to hear that you love the design and the quality of the material!

Kind regards

Rose

Rated 5 out of 5 stars

What a lovely sofa

What a lovely sofa! Very satisfied

10 April 2025
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Reply from sweeek Italia

Hello Baggio,

We’re so happy to hear you love your new sofa.

Thanks for sharing your review with us 😁️

Kind regards 

Rose

Rated 5 out of 5 stars

Delivered on time, looked like photos

Product was delivered in the allotted time and looked just like the pictures.

16 September 2025
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Reply from sweeek Italia

Hi Dee! 🌟

Thank you so much for your review. 

We’re glad to hear your order arrived on time and matched your expectations perfectly.

We hope you enjoy your purchase

Kind regards 

Emma

Rated 5 out of 5 stars

Excellent quality and fast delivery

Excellent quality and fast delivery

19 August 2025
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Reply from sweeek Italia

Thank you so much for your review, Rama 🌟
We’re glad to hear that you’re happy with the quality and the fast delivery!
Kind regards 
Rose

Rated 5 out of 5 stars

Very speedy elaboration of the order

Very speedy elaboration of the order. Thank you!

16 July 2025
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Reply from sweeek Italia

Thank you so much, Birgit😊

We’re glad to hear the order was processed quickly, we always aim to be fast and efficient.

Enjoy your purchase🌟

Kind regards

Rose

Rated 5 out of 5 stars

My Complaints to Neo

My Complaints to Neo, After dealing with an inconvenient problem caused by the courier, Neo was very responsible to please me and actually he gave me a better deal solving the problem
Thank You Neo

26 June 2025
Unprompted review
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Reply from sweeek Italia

Thank you so much for your kind words! 😊
We’re sorry for the inconvenience caused by the courier, but we’re thrilled to hear that Neo was able to turn the situation around and offer you an even better solution. He’ll be very happy to know his efforts made a difference! 💪
Thanks again for your trust,
Rose

Rated 5 out of 5 stars

White sofa boucle

Very good experience, delivery was very fast, product exactly as described and the value was great compared to the market. Highly recommend.

17 June 2025
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Reply from sweeek Italia

Thank you so much for your kind words! 😊 
We're thrilled to hear that you had a great experience, from the fast delivery to the quality and value of the product. 
Your recommendation means a lot to us.
Kind regards 
Rose

Rated 5 out of 5 stars

New site, top discovery!

Good prices, very nice products, quick sending and very efficient client service

23 May 2025
Unprompted review
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Reply from sweeek Italia

Hello Annalisa
Thank you so much for your lovely comment! 😊
We're happy to hear you liked the prices, the products, and the service.
Kind regards
Rose

Rated 5 out of 5 stars

I needed some spare parts and Rose was…

I needed some spare parts and Rose was able to help me promptly and even solve a payment problem. Quite good service an post sale assistance!

14 May 2025
Unprompted review
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Reply from sweeek Italia

Ciao Stefano,

Grazie tante per aver condiviso la sua recensione.

Siamo lieti di sapere che sei rimasto soddisfatto del nostro servizio e dei nostri prodotti.

Speriamo di soddisfarla di nuovo.

Saluti,

Jan.

Rated 5 out of 5 stars

Great product& good price

Great product, good price and excellent customer service. Would definitely recommend

15 April 2025
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Reply from sweeek Italia

Hello Karen
Thank you so much for your kind words! 🌟
We're thrilled to hear you’re happy with the product, price, and our customer service.
Your recommendation means a lot to us! 😊
Kind regards
Rose

Rated 5 out of 5 stars

great customer service

great customer service. fast and polite response. they solved my problem. great work by Eva

24 April 2025
Unprompted review
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Reply from sweeek Italia

Hi Erika
Thank you so much for your kind words! 🌟
We're thrilled to hear that you had a great experience with our customer service and that Eva was able to help you quickly and politely. We'll be sure to pass along your lovely feedback to her — she’ll be delighted!
Kind regards
Rose

Rated 2 out of 5 stars

Furniture arrived on time but….

Furniture arrived on time and efficiently but had a lot of damages and scratches on it clearly indicating that is low quality material. Item serves it’s purpose for the time being but will definitely be replaced for something sturdier and of better quality.

25 March 2025
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Reply from sweeek Italia

Hi Sarah,

Thank you for taking the time to share your experience.

We regret that we were unable to meet your expectations.

We will use your feedback to improve our service in the future.

Sincerely,

Pol.

Rated 1 out of 5 stars

I had received the sofa super damaged…

I had received the sofa super damaged and i had to wait for a week to receive a respond and i’ve received a single respond and still the issue hasn’t resolved yet and im awaiting for my refund

Really it’s a nightmare and i won’t recommend to anyone else

16 December 2024
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Reply from sweeek Italia

Hi Walid,

Thanks for taking the time to share your experience with our service, we appreciate it.

Our team wants to apologise for the inconveniences caused to the delivery and state of your order. We are sorry.

Furthermore, we are glad to know that a member of our team contacted you to offer the help needed in your case.

We hope we have been able to help you. 
Kind regards,

Pol.

Rated 5 out of 5 stars

The product and assistance is great

The product and assistance is great, their logistics partner had difficulty. But Sweeek team were really helpful and pushed their partner to deliver correctly.
So all in all we felt looked after and the product looks great in our home. We are currently looking for more products from Sweeek, for furnishing other rooms in our home.

31 October 2024
Unprompted review
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Reply from sweeek Italia

Hi! 

Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re happy with both the product and our assistance. We’re sorry for any issues with the logistics, but we’re glad we could help ensure everything arrived as it should. It means a lot to know that you felt looked after, and we’re excited to help you furnish more rooms in your home! 🏡✨

Looking forward to being a part of your next project! 🌟

Kindly

Alex.

Rated 1 out of 5 stars

only one item out of two arrived and…

only one item out of two arrived and they don't answer

27 August 2024
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Reply from sweeek Italia

Ciao Jiewen,

Grazie per il tuo messaggio.
Abbiamo verificato che il tuo ordine è già in fase di gestione da parte di uno dei nostri agenti di assistenza clienti. Ci assicureremo che la tua richiesta venga trattata nel modo più rapido ed efficiente possibile.
Grazie per la tua pazienza e comprensione.

Cordiali saluti,
Paula

Rated 2 out of 5 stars

Awful quality for high prices

We ordered the umbrella Antibes 3x4m and paid €230. After being used maybe 4-5 times, three of the corners are ripped, the handles have fallen off and the and mechanics are stuck and now the umbrella does not go up at all. The return policy of having the original box is unfair. Nobody keeps such large packaging in their house for months after receiving!
We have previously ordered a set of furniture and a pergola which all arrived damaged or incomplete, but thought we would give them another chance..
What a mistake

14 July 2024
Unprompted review
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Reply from sweeek Italia

Dear Customer,

We apologise for the inconvenience caused. We would like to inform you that your case has been taken care of.

We remain at your disposal for any further needs.

Best regards

Rated 5 out of 5 stars

Quick delivery and product according to…

Quick delivery and product according to the specifications. Very happy of the transaction, delivery time and quality of the product

30 June 2024
sweeek Italia logo

Reply from sweeek Italia

Hello, 🤗️
Thank you, Dan! We are very happy to hear that the delivery was fast and that the product meets your expectations. We strive to provide a high quality service and your satisfaction is our greatest reward. 🏆📦 If you need anything else, don't hesitate to contact us - enjoy your purchase! 🎉👍🌟

Rated 5 out of 5 stars

Really beautiful and nice quality!

Really beautiful and nice quality!

17 June 2024
sweeek Italia logo

Reply from sweeek Italia

Gentile cliente,

Thank you for your wonderful review!😍️ We're thrilled to hear that you find our product beautiful and of high quality. If you have any further feedback or need assistance, please feel free to let us know.

Best regards,
Paula

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