We ordered the umbrella Antibes 3x4m and paid €230. After being used maybe 4-5 times, three of the corners are ripped, the handles have fallen off and the and mechanics are stuck and now the umbrell... See more
Company replied
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We ordered the umbrella Antibes 3x4m and paid €230. After being used maybe 4-5 times, three of the corners are ripped, the handles have fallen off and the and mechanics are stuck and now the umbrell... See more
Company replied
The product and assistance is great, their logistics partner had difficulty. But Sweeek team were really helpful and pushed their partner to deliver correctly. So all in all we felt looked after and... See more
Company replied
The sun loungers arrived in good time (I need to explain more)* and were straightforward to assemble. My wife and I are very pleased with their strength, colour, material and design - all of which m... See more
Company replied
Really good quality product and love the dusky blue colour. Looks really good, chairs are comfortable and have a locking system and the table is a nice size. Arrived a bit later than planned, but good... See more
Scoprite sweeek, il nuovo marchio di tendenza per arredare la vostra casa e gli spazi esterni tutto l'anno. Che abbiate un appartamento di 15 m2 o stiate ristrutturando un vecchio edificio, abbiamo i prodotti di cui avete bisogno per sentirvi a casa. Che si tratti di un divano, di un tosaerba, di un tavolo da giardino, di un trampolino o di una lampada da salotto, il nostro team è sempre alla ricerca della proposta perfetta che farà invidia ai vostri vicini. sweeek si rivolge a tutti coloro che amano arredare, rinnovare, stilizzare, modernizzare e sistemare senza spendere una fortuna. sweeek, have a sweet week.
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Reply from sweeek Italia
Product was delivered in the allotted time and looked just like the pictures.

Reply from sweeek Italia

Reply from sweeek Italia

Reply from sweeek Italia
My Complaints to Neo, After dealing with an inconvenient problem caused by the courier, Neo was very responsible to please me and actually he gave me a better deal solving the problem
Thank You Neo

Reply from sweeek Italia
Very good experience, delivery was very fast, product exactly as described and the value was great compared to the market. Highly recommend.

Reply from sweeek Italia
Good prices, very nice products, quick sending and very efficient client service

Reply from sweeek Italia
I needed some spare parts and Rose was able to help me promptly and even solve a payment problem. Quite good service an post sale assistance!

Reply from sweeek Italia
Great product, good price and excellent customer service. Would definitely recommend

Reply from sweeek Italia
great customer service. fast and polite response. they solved my problem. great work by Eva

Reply from sweeek Italia
Furniture arrived on time and efficiently but had a lot of damages and scratches on it clearly indicating that is low quality material. Item serves it’s purpose for the time being but will definitely be replaced for something sturdier and of better quality.

Reply from sweeek Italia
I had received the sofa super damaged and i had to wait for a week to receive a respond and i’ve received a single respond and still the issue hasn’t resolved yet and im awaiting for my refund
Really it’s a nightmare and i won’t recommend to anyone else

Reply from sweeek Italia
The product and assistance is great, their logistics partner had difficulty. But Sweeek team were really helpful and pushed their partner to deliver correctly.
So all in all we felt looked after and the product looks great in our home. We are currently looking for more products from Sweeek, for furnishing other rooms in our home.

Reply from sweeek Italia
only one item out of two arrived and they don't answer

Reply from sweeek Italia
We ordered the umbrella Antibes 3x4m and paid €230. After being used maybe 4-5 times, three of the corners are ripped, the handles have fallen off and the and mechanics are stuck and now the umbrella does not go up at all. The return policy of having the original box is unfair. Nobody keeps such large packaging in their house for months after receiving!
We have previously ordered a set of furniture and a pergola which all arrived damaged or incomplete, but thought we would give them another chance..
What a mistake

Reply from sweeek Italia
Quick delivery and product according to the specifications. Very happy of the transaction, delivery time and quality of the product

Reply from sweeek Italia

Reply from sweeek Italia
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