Symple Lending Reviews 6,240

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, knowledge, and ability to clearly explain complex financial situations. Consumers appreciate the personalized attention they receive, with many highlighting the staff's willingness to answer questions thoroughly and provide support throughout the entire process. People felt respected and understood, which made them comfortable and confident in their decisions. The excellent customer service and user experience were frequently mentioned. Reviewers highlight the seamless process and the feeling of being well-informed at every step. Consumers appreciate the options presented to them without any pressure, and the fact that they were treated as individuals with unique needs. The payment process was also positively noted, contributing to an overall sense of satisfaction and trust in the company.

Based on these reviews

Rated 5 out of 5 stars

Jason helped us out a lot and he answered every question we had and didn’t make us feel like a burden or dumb for not understanding something. He took his time explaining every detail and would even r... See more

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Rated 5 out of 5 stars

I worked with Katie, she made all the different in creating the path of financial recovery. Katie's knowledge of assisting clients with getting their finances under control will have me back on solid... See more

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Rated 5 out of 5 stars

Having an educated, knowledgeable, Patient person on the other end to take their time to helping You, Us, ME understand the process(es) and goals! Therefore helps the consumer have a clearer understa... See more

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Rated 5 out of 5 stars

The woman that helped me out her name was Charlyne took her her time and explained everything to perfection. We talked numerous times and she worked with me for days,due to my rigorous schedule to fin... See more

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Rated 5 out of 5 stars

Jack was patient and explained everything. He answered all my questions and allowed me to get to my decision on my own. There was no pressure. He was realistic with my situation but didn't talk down t... See more

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Rated 5 out of 5 stars

My Client Solution Specialist, Garrett Bade did a great job explaining everything that I needed to get into a debt relief program. He was patient and pleasant to talk to. He walked me through ste... See more

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Rated 5 out of 5 stars

Eddie was kind, personable, caring and empathetic from the start of our conversation. He wanted to understand my situation and find out the best way to help me. He took his time, researched my persona... See more

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Rated 5 out of 5 stars

Carter was fantastic. Extremely knowledgeable, honest, insightful and professional. Answered every question without hesitation and with certainty. Provided clear options and choices that allowed me to... See more

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Rated 5 out of 5 stars

Nathan was professional and completely transparent with me. He answered numerous questions that I had and explained How Symple lending worked. He actually called me on his day off per my request. I re... See more

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Rated 5 out of 5 stars

I had spoken with other similar companies, but Lisa was do easy to talk to. She walked me through each step and let me ask questions and took time to answer until I was satisfied. After talking with L... See more

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Rated 5 out of 5 stars

Cailyn did an amazing job. She took her time with me and explained things fully. She also gave me examples of people who have actually been helped with this program including herself. She also sent m... See more

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Rated 5 out of 5 stars

Peter was first and foremost a human being and treats you as one versus someone he needed to close. This, coupled with his genuine desire to find a solution for you was what made him stand out. I am... See more

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Rated 5 out of 5 stars

Aaron is making me SMILE! Finally, after talking to 4 other companies I got someone who is very kind, knowledgeable, and patient for this new financial journey! He is absolutely the BOMB to work with!... See more

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Rated 5 out of 5 stars

I dealt with Brenda Schultz. She was amazing. She went over every detail, explained it clearly so I understood everything and gave me her number in case we got disconnected. She was understanding,... See more

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Rated 5 out of 5 stars

Nathan C. [My Client Solutions Specialist] was knowledgeable and put me at ease - I was very hesitant to call and put it off for weeks. Once I called, it was an easy process - very organized and... See more

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Rated 5 out of 5 stars

I was unsure how to resolve my debt without going deeper in debt. They presented me with options. Absolutely no pressure and i was talking to a person, not an operator. I even asked to delay deciding... See more

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Rated 5 out of 5 stars

Daniel was amazing very helpful answered all my questions, guided me through the whole process, explained everything in great detail. I made the call not know what to expect however after speaking wit... See more

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Rated 5 out of 5 stars

Garrett went beyond to assist and understand my financial needs and request. He was very understanding and explained to me step by step. He gave me his direct contact number and explained if I had any... See more

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Rated 5 out of 5 stars

Daniel was great to work with. He explained things well, answered all my questions and was just a real person throughout the process. I never felt less, demeaned or awkward needing to reach out for a... See more

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Rated 5 out of 5 stars

Charlyne was very nice in going over my options. She was never pushy and spoke with care. Financial situations can be hard and embarrassing to talk about And I never once felt pressured or judged so I... See more

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Rated 1 out of 5 stars

Deceptive advertising. They want to push their debt relief program which, much like a bankruptcy or other similar "negotiated" settlement creates a black mark against the consumer. They advertis... See more

Rated 5 out of 5 stars

Frank was super helpful, knowledgeable and easy to talk with. Obviously this type of assistance isn’t ideal but being able to talk with a person who understands what you’re dealing with and can make y... See more

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Rated 5 out of 5 stars

Jaylen was so professional in helping me. Although I didn’t receive an immediate fix during the call. He worked diligently in finding me the best solution that’ll help me get out of debt. I am so appr... See more

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Rated 5 out of 5 stars

Miles gave an outstanding presentation, really showing his talent for making complex ideas easy to understand. He broke everything down into clear, relatable terms so that everyone—no matter their bac... See more

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Rated 3 out of 5 stars

Your sales rep did a really good job of selling the company's functions , i was aware of my situation is why I reach out to symple sending.. I didn't get a loan which is what is needed right now, I wa... See more

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Rated 5 out of 5 stars

A gentleman by the name of Johnson Nguyen is what made the experience very simple. He was kind, patient and helped me with the process. Very informative and intelligent. I was nervous but he helped me... See more

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Rated 5 out of 5 stars

Initially it was a call to see if the program works and if it makes sense or get help with a loan. Ended up with a lot of useful information and moving forward with the program. Nathan was awesome, kn... See more

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Rated 1 out of 5 stars

I tried to use this company and spoke with a loan officer named Garrett. He was incredibly pushy, talked over me, and clearly wasn’t interested in listening. When I said I wasn’t comfortable with the... See more

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Rated 5 out of 5 stars

My advisor Sean, made me feel like a very important person who is needing some financial guidance. Sean did not make me feel ashamed of my current situation but relieved that there is light that the... See more

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Rated 5 out of 5 stars

Overall experience was 5 for 5! The information provided online, was easily understood and very easy to set up a call on my schedule. The agent was prompt for our call. She was pleasant, professional... See more

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Rated 5 out of 5 stars

You are the the third debt colsolidation company I have used. The first kept raising the deduction every month til it got to to the point I could no longer afford it and the seconf, while afforable,... See more

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Rated 5 out of 5 stars

Phillip Gellentien helped navigate and walked us through the process for debt consolidation. His assistance was stellar throughout. We had to make contact a few times regarding details and Phil was al... See more

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Rated 4 out of 5 stars

I wanted to give a 5 star review however, we all know that there is always something that could be better. I was hesitant about the choice I made but I knew that I had to do something and quick. M... See more

Company replied

Rated 5 out of 5 stars

He was absolutely amazing. He was very reassuring, took all the time I needed to answer my questions. He was not judgmental and was very supportive through the whole process. Even when he had to call... See more

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Rated 5 out of 5 stars

What a pleasure to deal with your customer service representative Steven Ramos,.. his presentation was clear, explained very well ,not rushed by any means. Total clarity throughout the whole proces... See more

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Rated 5 out of 5 stars

Myles was such a pleasure to work with. I realize that debt restructuring is not for everyone but for my current situation it’s a way to keep my assets and not file bankruptcy. Myles was honest about... See more

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Rated 5 out of 5 stars

Well, we’re just getting started in your program, awesome so far , thank you Manuel (Manny) Ruiz, vey professional and personable!!!!!! I am gonna save a ton of money getting my debts straightened ou... See more

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Rated 5 out of 5 stars

Cindy is amazingly helpful. She took the time to explain the process more than once, answered multiple follow-up questions, and even though it took multiple callbacks she worked with us every step of... See more

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Rated 5 out of 5 stars

When dealing with your personal finances, there's always going to be doubt. Concerns. Someone like myself is going to need a lot of hand holding. That extra level of personal service and care is exact... See more

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Rated 5 out of 5 stars

Brad was not pushy but explained my options clearly and several times since I asked him for clarification several times. He made the whole process painless and I’m glad I was connected with him. High... See more

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Rated 5 out of 5 stars

Cody was very helpful. He explained everything thoroughly and took the time to make sure I understood. Knowledgeable and friendly. Made the process easy. Every step was explained and every que... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Finance broker
  4. Financial advisor
  5. Loan agency

Written by the company

Symple Lending is an innovative financial services company that is focused on providing solutions to consumers to reduce their debts. By creating an effective strategy to overcome the burden of being in debt, our goal is Symple. To provide peace of mind by advocating for consumers and guiding them through a path to becoming debt free with financial products that are Symple and transparent.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A gentleman by the name of Johnson…

A gentleman by the name of Johnson Nguyen is what made the experience very simple. He was kind, patient and helped me with the process. Very informative and intelligent. I was nervous but he helped me through that as well. He is a true asset to this company.

30 January 2026
Unprompted review
Symple Lending logo

Reply from Symple Lending

Thank you for sharing your experience! Helping our clients feel supported, informed, and confident is what we strive for, and we’re glad Johnson delivered that for you. We truly appreciate your trust in Symple Lending, and please don’t hesitate to reach out if you have any questions as you move forward.

Rated 1 out of 5 stars

Market Website not Lender

Just another site that sends you off to some other place to apply with them for the loan, not what they say they are. You end up getting spammed with other scam offers, because all your info is spred around the internet.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Had some questions about qualifications…

Had some questions about qualifications based on my current position and Johnson Nguyen was very helpful and knowledgeable. I was pleased with his honest response.

5 February 2026
Unprompted review
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Reply from Symple Lending

Thank you for your review! We’re so glad to hear Johnson was helpful and knowledgeable while answering your questions about qualifications. We appreciate your recognizing his honest communication; clarity is very important to us. Thank you for choosing Symple Lending. Please don’t hesitate to reach out if you have any further questions.

Rated 5 out of 5 stars

This has been a breathtaking experience…

This has been a breathtaking experience for me!! Rough in the beginning but is slowly paying off and has lifted a huge weight off my shoulders Melissa has been kind and supportive!!

17 September 2025
Unprompted review
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Reply from Symple Lending

Thank you for your feedback! We’re so happy you’re feeling some relief, and that Melissa supported you along the way. Thank you for choosing Symple Lending, and please reach out anytime.

Rated 4 out of 5 stars

This Program takes one from being Burden to Freedom!!!

I wanted to give a 5 star review however, we all know that there is always something that could be better.
I was hesitant about the choice I made but I knew that I had to do something and quick.
My Consultant made me feel that everything would work out. He did not rush me to sign any papers. He asked questions about what I expected out of this program. Also he explained the ends and out of this program, made certain that I understand what I was getting from him and the Program.

He left me feeling like a load had been lifted off me. He made sure that I had his information if ever I needed to ask questions about this program.😊

3 February 2026
Unprompted review
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Reply from Symple Lending

Thank you for your thoughtful review! We’re happy to hear your agent listened to your expectations, explained everything thoroughly, and helped ease your concerns. Thank you for choosing Symple Lending—we’re here if you ever need anything.

Rated 5 out of 5 stars

Excellent knowledge,and excellent…

Excellent knowledge,and excellent communication skills. Very insightful conversation!

30 January 2026
Unprompted review
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Reply from Symple Lending

Thank you for sharing your experience. Clear communication and helpful insight are what we strive for. Thank you for choosing Symple Lending—we’re here if you ever need anything.

Rated 5 out of 5 stars

Frank was super helpful

Frank was super helpful, knowledgeable and easy to talk with. Obviously this type of assistance isn’t ideal but being able to talk with a person who understands what you’re dealing with and can make you feel better about the decision you’re making, that’s nice!

22 January 2026
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Reply from Symple Lending

Thank you for sharing your experience! We’re glad to hear Frank was helpful, knowledgeable, and easy to talk to. Making sure you feel understood and supported is very important to us. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

Kasandra

Kasandra, was very helpful explaining the process and answering all the questions. Thank you so much.

12 January 2026
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Reply from Symple Lending

Thank you for sharing your experience. We’re happy to hear Kasandra took the time to explain everything and provide clear answers. We appreciate your trust in Symple Lending.

Rated 5 out of 5 stars

They monitor the payment more carefully…

They monitor the payment more carefully and more securely

15 January 2026
Unprompted review
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Reply from Symple Lending

Thank you for your feedback! We’re glad to hear you appreciate the care and security we put into monitoring payments. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

Ms.’ Santana

Ms. Claudia Santana was able to give me quality advice and service. Plus, she was very helpful in helping me to resolve my financial situation.

30 January 2026
Unprompted review
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Reply from Symple Lending

Thank you for sharing your experience. We’re happy to hear that Claudia was able to provide helpful guidance and assist you with your financial situation. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

Christopher was very clear on what the program is

Christopher was very clear on what the program was and what it consist of. The basics how to manage and keep going without recharging the debt instead using my mind on reducing the overall charged amount.

28 January 2026
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Reply from Symple Lending

Thank you for sharing this! We’re glad Christopher clearly explained the program and helped you understand the basics of managing your finances and reducing overall balances. Thank you for choosing Symple Lending—we’re here for you anytime you need anything.

Rated 5 out of 5 stars

He was very patient with me and…

He was very patient with me and explained things so I could actually understand

28 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you for sharing your experience. Helping our clients feel comfortable and confident through clear communication is a top priority for us. We’re happy to hear our team was able to assist you, and we appreciate you choosing Symple Lending.

Rated 5 out of 5 stars

Arizbeth was very helpful and provided…

Arizbeth was very helpful and provided outstanding service

27 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you for taking the time to leave a positive review! We are thrilled that Arizbeth provided such amazing service and found a financial solution that fits your needs. If you have any questions as you move forward with our services, do not hesitate to contact our team. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

Great

Great communication skills, friendly and professional at the same time.

28 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We truly care about our clients and appreciate your trust in Symple Lending!

Rated 5 out of 5 stars

Very understanding

Very understanding, very helpful and very professional

27 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you for your review! We’re so glad to hear you found our team knowledgeable and helpful. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

help for my debt

Carlos was very nice and helpful. He made sure I knew and understood what he was doing and what the plan was.

27 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you for the kind review! We’re so glad Carlos was helpful and kept you informed every step of the way. Thank you for choosing Symple Lending—we’re here for you if you ever need anything.

Rated 5 out of 5 stars

great service

Tyler has been a very knowledgeable person, very pleasant and easy to talk to. I'm very satisfied with the level of professionalism demonstrated and eager
to start on my Debt free Life!

26 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you so much for sharing this! We’re glad Tyler was knowledgeable, pleasant, and easy to talk to—and that you felt supported by his professionalism. We’re excited for you as you start your debt-free journey, and we’re here for you anytime you need us at Symple Lending.

Rated 5 out of 5 stars

Vincent is the man

Vincent was very helpful sympathic with our problem and he gave use a solution that gave us breathing room

27 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you for sharing this! We’re so glad Vincent was helpful and sympathetic, and that he was able to provide a solution that gave you some much-needed breathing room. Thank you for choosing Symple Lending—we’re here for you whenever you need us.

Rated 5 out of 5 stars

Impeccable Customer Service

He was kind, attentive, and truly empathetic, which made a difficult situation much easier. His customer service was impeccable from start to finish.

28 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you for your review! We’re so glad you felt supported and genuinely cared for throughout the process, especially during a difficult time. If you need anything moving forward, don’t hesitate to reach out. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

Direct and candid information about my…

Direct and candid information about my debt issue, and providing options that were helpful

28 January 2026
Symple Lending logo

Reply from Symple Lending

Thank you for your review! We’re glad our team provided clear, honest guidance and helped you understand your options. If you have any questions moving forward, don’t hesitate to reach out. Thank you for choosing Symple Lending!

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