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Company details

  1. Manufacturing Service
  2. Mobility equipment supplier
  3. Physiotherapy equipment supplier

Written by the company

We help people of all ages to discover freedom and independence, regardless of ability. Tomcat’s 25 years plus of innovation make it possible for children and adults with learning difficulties, physical disabilities or emerging mobility problems to move more easily. Our British-made trikes look great, support individual needs and enable long-lasting enjoyment of life. Securing the company’s second Queen’s Award in Innovation in 2020, is a testament to our commitment to you. Each order is manufactured to your unique needs – together we’ll find a way.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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1-star

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Rated 5 out of 5 stars

Superb customer service

I've bought a couple of tricycles from Tomcat and their customer service has been consistently excellent for many years, both during and after sales.

Whenever an issue has arisen, they have got on the case and found a solution, while maintaining polite and consistent communication.

I would not hesitate to recommend them, and I will always use them again in the future.

28 October 2025
Unprompted review
Tomcat SNI Ltd logo

Reply from Tomcat SNI Ltd

Thank you so much for your incredible feedback Sonya, much appreciated. We pride ourselves in providing the best customer service we can to all our Tomcat trike users :)

Rated 5 out of 5 stars

What a fantastic group of people

What a fantastic group of people. I have had many experiences with the team over the years and every single interaction has been brilliant. These guys wrote the playbook on customer service and when you add to that the fact the majority of their clients have additional needs? You can’t help but be amazed. Not enough room to wax lyrical about the things they have done to help my family over the years, but suffice they say, they are the best in the UK at what they do so don’t go anywhere else.

7 June 2023
Unprompted review
Tomcat SNI Ltd logo

Reply from Tomcat SNI Ltd

Wow! Thank you for taking the time to write this review. It's always heart warming when our Tomcat customers give us feedback, particularly positive ones!

We feel incredibly grateful, and privileged to be in a postion where we can provide a product that changes lives. Thank you for your continued support :)

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