track718.us Reviews 1,588

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Consumers express significant dissatisfaction with various aspects of their experience. Many people report issues with the delivery service, noting that goods were never received despite the tracking information indicating otherwise. Several reviewers believe the website is used by scam vendors to provide fake tracking details, and some even suggest the site facilitates scams. Consumers also report negative experiences with orders, products, and payments. A number of reviewers mention that their credit card information was compromised after making a purchase. People report that the items ordered never arrived, and some suspect fraudulent activity, advising others to take immediate action with their bank to reverse charges.

Based on these reviews

Rated 1 out of 5 stars

Ordered what was being advertised on tic tock from supposedly dolls kill store. $80 down the drain when I emailed about it they said that they would compensate me on shipping delay. So they reshipped... See more

Rated 1 out of 5 stars

BEWARE!! SCAM WEBSITE! Scam vendors use this site to send fake tracking details, it will say the item is delivered but nothing shows up. I have a camera system covering all possible entries to... See more

Rated 1 out of 5 stars

Bought Bluetooth speaker under the Costco banner but received email confirmation from Hong Kong Chinese company and the tracking app 718 is bogus too. My credit card was compromised after the purchase... See more

Rated 1 out of 5 stars

Track718 is a scam site that works alongside other scam sites whom claim packages are delievered when they are infact not nor have ever been sent out . Have sent reviews as well as my own info reg... See more

Rated 1 out of 5 stars

Definitely a scam, they posed as Kookaburra Sports outlet which is a very popular brand in Australia.. However the payment turned out to be to a company named Dalma G LLC in USA , which has no online... See more

Rated 1 out of 5 stars

I ordered clothing from an 'apparent' US company and was directed to 718 for tracking, from China. Supposedly delivered Jan. 4. Never received. What could be an additional scam is a recurring $2.00... See more

Rated 5 out of 5 stars

I never realized how stressful international shopping was until I started using Track718. Before that, I was checking ten different courier sites and constantly worrying if my package got lost. Now I... See more

Rated 1 out of 5 stars

Fake website, Track718 is a fake tracking platform that scammers use to fictitiously ship your package. It has some convincing features like updates every second day but none is real. And, of course,... See more

Rated 1 out of 5 stars

Do not trust these scammers, I ordered from a company over a month ago, I thought this was sports direct and then it turns out my order is coming from Hong Kong. It states my order has been delivered... See more

Rated 1 out of 5 stars

Just as with everyone else I was scammed into buying a bogus item (from megafan.org), the only confirmation of order plus bogus tracking via 718 coming from emails from an "emily(at)veasyservice.com"... See more

Rated 1 out of 5 stars

Everyone please report this fraud to FBI Internet Crimes at ic3.gov and to the Federal Trade Commission at ReportFraud.ftc.gov. Somehow an advertisement from an American company shows and when you cli... See more

Rated 1 out of 5 stars

Same as everyone else. Ordered from what seemed like a well known company, only to find out after paying that the payment suddenly turned to $$ (even though I'm in the UK), with this fake tracking nu... See more

Rated 1 out of 5 stars

Placed an order in August, then I was told it had been delivered in Sept, I queried where it was so they said they would replace it, never saw it, same story on third attempt that it had been deliver... See more

Rated 1 out of 5 stars

As others have said it is a scam! I saw an ad on Instagram for Sweaty Betty Outlet. Went onto website the website, all seems legitimate. Ordered couple of things, all seemed ok but they claimed they d... See more

Rated 1 out of 5 stars

I've been scammed. Advert on Facebook said Costco Wholesale clearance of Nikon cameras. Foolishly believed I was buying a legit camera from US, Immediately saw on bank statement that money had gone to... See more

Rated 1 out of 5 stars

Absolutely woeful service. Not only was my package not delivered they gave me a link to a nonexistent company who they said we're the carriers. Doesn't even exist !! Just a horrible experience and... See more

Rated 5 out of 5 stars

I discovered Track718 through a YouTube video about online shopping tips, and I’m so glad I did. Before that, I had to check five different courier sites just to know where my stuff was. Now everythin... See more

Rated 1 out of 5 stars

If I ever purchase something in the future and get a reference to track the package via this website (track718.us), I will immediately contact my credit card provider and dispute the charge.... I... See more

Rated 1 out of 5 stars

Stupidly ordered a product via Tiktok ad from a company called Clvora. Tracking has been taking forever to come from China & ‘stuck’ in my home town for 8 days now. Today my bank alerted me that my de... See more

Rated 1 out of 5 stars

I saw an ad on social media Baltic Born & Lulus selling dresses for under 5 dollars and I made a transaction total of 85.64 for these two merchant and they gave me this tracking link which I find out... See more

Rated 1 out of 5 stars

Ordered items May 30, waited for 6 weeks said it was delivered but I never received anything . Big scam they had the Hudson Bay website saying closing sale, the website still up. Contacted them they k... See more

Rated 1 out of 5 stars

I received shipment tracking from your firm from a vendor, claiming a package was delivered, on a Sunday, by the United States Postal Service, here in the US. This was not the case and based... See more

Rated 1 out of 5 stars

Hi, i ordered from hdfhtt.com, i received a tracking number for track718.us. The package never arrived, i've read that the account that sent the tracking number kaelynATcsmysupport.com is fake and it... See more

Rated 1 out of 5 stars

Same experience as many others have reported. I ordered from upyfinal.shop, got several messages with orderNo and a tracking site named track718.com. The indicators that this is all fake are many. T... See more

Rated 1 out of 5 stars

Total scam they issue regular delivery updates for a whole month and advise finally after month advise the item is delivered,but it doesn't arrive,all designed to delay reporting the scam and any poss... See more

Rated 1 out of 5 stars

Ordered some items from Craftlygifts which I’m sure was fraudulent because in hindsight all the reviews were too good to be true. I received a tracking number thru track718.us and I wanted 3 weeks and... See more

Rated 5 out of 5 stars

I order a lot from Chinese suppliers for my small clothing business, and Track718 has become one of my must-have tools. It tracks everything across different couriers and gives me real-time updates. I... See more

Rated 1 out of 5 stars

this is a scam i ordered from a company called REVELIO LIMITED my item never turned up recieved an email yesterday saying its being sent with track718 done a bit of homework luckally i payed through... See more

Rated 1 out of 5 stars

Yeah, I fell for it too. I'm usually really good at spotting fakes. I ordered from Crate&Barrel Outlet in Hong Kong (no such thing) and the prices were ridiculously low. I received the tracking info... See more

Rated 1 out of 5 stars

Fake. Complete scam. Tracking doesn't show final destination. I've been given 2 links and waited for more than 6 weeks to receive no packages. Don't use any websites that provide you with a Track718... See more

Rated 5 out of 5 stars

My favorite thing about Track718 is how consistent it is. No matter what kind of shipment I'm tracking - big or small, local or international - the format is always clear. That consistency builds a lo... See more

Rated 1 out of 5 stars

Totally fake website. If your seller uses this site for tracking YOU WILL NOT GET WHAT YOU PAID FOR. Incredible that Trustpilot doesn't see through the blatantly fake 5 star reviews that keep getti... See more

Rated 5 out of 5 stars

I love how Track718 supports so many international carriers. I’ve tracked parcels from DHL, China Post, USPS, and even smaller local couriers with zero issues. It’s one of the few tools that actually... See more

Rated 1 out of 5 stars

Scam! I order a package from China was sent a bunch of falsified tracking info sent to this fake tracking website never received what I paid for. Don’t buy from anyone that is claiming to ship through... See more

Rated 1 out of 5 stars

In agreement with many other reviews give Track 718 a wide berth. The problem is as I found out after ordering from Esprit China that Track 718 would be the carrier. It all seemed very slick and profe... See more

Rated 1 out of 5 stars

Scam sites. I got scammed from a company who also used this scam delivery site. My package number AX1000523728CD was showing movement but never arrived even though site said delivered. Guess I will b... See more

Rated 1 out of 5 stars

100 percent fraudulent company that is working fraudulent fictitious online businesses. I ordered items thru Rubrid, who were scammers that took my money. There never was any product. Then they give... See more

Rated 1 out of 5 stars

Bought a bike supposedly,kept getting updates off this company about the status of my delivery. Nothing arrived was sold under the Costco company but they have nothing to do with it .Just a scam from... See more

Rated 1 out of 5 stars

I would have scored 0 but there wasn't that choice ordered item 13th November says delivered 8th December but I never received it I have had to go back to sender through PayPal for refund received ref... See more

Rated 1 out of 5 stars

Fake site that buys time before you report the fraud. Package never arrived but they make you think you are following it so that it becomes too late for you to report the fraudulent site that they pa... See more

Rated 5 out of 5 stars

I’ve saved so much time since I started using this site. No more guessing which courier is handling my package or searching through old emails. Track718 does all of that for me automatically.

Rated 5 out of 5 stars

Shopping online used to be such a headache for me. Half the time, the seller’s tracking page didn’t even work. A friend told me about Track718, and now I use it for everything—from Amazon to AliExpres... See more


Company details

  1. Software company
  2. Internet Service Provider
  3. Software Vendor

Written by the company

Track718 is a one-stop global logistics tracking platform. Support full visual tracking of over 2600 logistics service providers worldwide, including postal, express, sea, air, rail, and air freight. Track718 is widely used by shipping carriers, enabling customers to easily track any package shipped through their services. We connects all entities within the global trade ecosystem, including cross-border e-commerce sellers, cross-border e-commerce buyers, and so on, to provide personalized trajectory customization services, achieve online data monitoring, reduce operating costs, and improve satisfaction and loyalty of after-sales services. Track718's integration with various carriers, you could also effortlessly track any package using the UPS tracking package number or other logistics providers, ensuring a smooth delivery experience.Utilize information technology to automate and visualize the tracking of logistics trajectory information.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

Replied to 0% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Total crap

Total crap, the package was sent on November 29th, today is February 14th and they're still looking for it. It couldn't be worse.

12 February 2026
Unprompted review
track718.us logo

Reply from track718.us

Hello!
I am deeply sorry that our service did not provide you with a good experience. At the same time, I sincerely appreciate your feedback and message.
We would like to briefly explain: TRACK718 is a logistics information inquiry platform dedicated to aggregating and presenting tracking information from various courier companies for you. Our responsibility is to ensure that you can conveniently and accurately view these statuses. Although the transportation and delivery of packages are directly the responsibility of the carriers, we always hope to serve as your capable assistant, helping you keep track of logistics updates.
Regarding the package issue you encountered, the most effective solution is usually to directly contact the seller on the shopping platform or the logistics carrier. They have specific operational permissions for packages and can verify and handle the issue for you more quickly.
I apologize once again for your unsatisfactory experience, and thank you for your understanding and support.
-- TRACK718 Team

Rated 1 out of 5 stars

track718.net

The driver stole my parcel they never delivered it i have cctv to prove this,ive repoeted them to the banks fraud team AVOID THIS SERVICE OR LOSE YOUR MONEY AND ITEMS LOTS OF COMPLAINTS AGAINST THIS SERVICE AVOID AVOID AVOID.DATED 11/2/26

11 February 2026
Unprompted review
track718.us logo

Reply from track718.us

Dear ,

Thank you for using our service.

To ensure you have the most accurate package tracking experience, we would like to inform you that TRACK718 is an independent package tracking platform. Our value lies in providing you with real-time synchronization of the latest information from carriers and sending you status updates at key milestones.

If you have any questions after checking our website, we are always here to help. Please provide your tracking number, and we will assist you with a thorough investigation.

Thank you once again for your trust and support.

Sincerely,
The TRACK718 Team

Rated 1 out of 5 stars

Attenzione truffa !!!

Attenzione truffa!
se dopo aver comprato un oggetto vi arriva una email scritta approssimantamente in italiano, con un numero d'ordine assurdo e con un indirizzo email di supporto come kaelyn (at) csmysupport.com, avete purtroppo perso i vostri soldi.
Il tracking e' fasullo, anche se vedete un aggiornamento dell'ordine in questo modo, non vi arrivera' nulla.
2026-02-04 09:30:46IT, Leaving transportation partner department, sent to the transit hub
2026-02-02 16:45:28IT, Arrival at transportation partner department, waiting for processing
2026-01-31 16:28:37IT, Transfer again, send to the transportation partner department
2026-01-29 17:12:11IT, Package is being transferred locally
2026-01-27 13:52:28IT, Relased from export customs
2026-01-25 13:28:03IT, Arrived at destination port
2026-01-23 17:05:55SZ, Departed from origin port
2026-01-22 17:27:57SZ, Hand over to airline
2026-01-21 13:14:12SZ, Leaving warehouse, send to the airport
2026-01-20 15:12:59SZ, Arrived at sorting warehouse
2026-01-18 17:56:27CN, Departed from sorting center
2026-01-17 19:46:23CN, Shipment inbound in sorting center

9 February 2026
Unprompted review
track718.us logo

Reply from track718.us

Gentile,

Grazie per aver utilizzato il nostro servizio.

Per garantirti un'esperienza di tracciamento dei pacchi il più accurata possibile, desideriamo informarti che TRACK718 è una piattaforma di tracciamento pacchi indipendente. Il nostro valore risiede nel fornirti la sincronizzazione in tempo reale delle informazioni più recenti dai corrieri e nell'inviarti aggiornamenti sullo stato della spedizione in occasione di eventi chiave.

Se hai domande dopo aver consultato il nostro sito web, siamo sempre qui per aiutarti. Fornisci il tuo numero di tracciamento e ti aiuteremo con un'indagine approfondita.

Grazie ancora per la tua fiducia e il tuo supporto.

Cordiali saluti,
Il team di TRACK718

Rated 1 out of 5 stars

This a scam website used by China…

This a scam website used by China scammers for online scams on Facebook or TikTok. They give fake tracking that AI uses to follow a non-existing tracking number that eventually shows as delivered or sometimes to an incorrect address. If you receive tracking from this fake tracking site, immediately contact your bank for fraud.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a Hamradio LP filter for 60…

Ordered a Hamradio LP filter for 60 euro's on 12th of January from which I thought it was coming from the USA. The tracking showed it was coming from China. Tracking showed statusupdates up to my city this week, but now (10 February) track718.us is down.. and I think I lost my money. Scam site. fala AT supcustomer.com was used.

12 January 2026
Unprompted review
track718.us logo

Reply from track718.us

Hello,
due to internal platform adjustments, please use www.track718.com for all queries and usage. Thank you!

Rated 1 out of 5 stars

Track718 is no longer available online

Track718 is no longer available online. The domain is up for grabs, as if anyone would want to buy a site named after a scam organization,...it now says "Buy this domain" when you try to go to the website,...they boogied! LOL).
The email addresses for the "seller" are "faina@easy-ser(dot)com" and "tracking@easy-ser(dot)com", which EVERYONE online says is a scam, i.e. they do not exist.
I sent a link to the article about the 11 people that were just executed by China for scamming people, due to complaints from other countries, including the USA.
The BIG giveaway in my case was when i got a tracking notice from them on the 29th of January 2026, that said my package was delivered on 1-30-2026,...LOL
They were stoopid enough to be telling me that my package was delivered on a date which hadn't even occurred yet. No one ever said scammers were smart or intelligent, but in order to keep the scam alive, you'd think they would be smart enough to know better than to try to say a package is delivered on a date which has not yet happened! Also, on the 29th, my bank caught them trying to take more money from my bank accounts. The bank caught it and shut them down, which caused me to close accounts, get new cards, etc,...the whole nine yards. I hope they find these scammers and do to them what the 11 in the article above had done to them.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Bought Bluetooth speaker under the…

Bought Bluetooth speaker under the Costco banner but received email confirmation from Hong Kong Chinese company and the tracking app 718 is bogus too. My credit card was compromised after the purchase. Goods never received although my tracking said delivered. Beware.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE! SCAM WEBSITE!

BEWARE!! SCAM WEBSITE!
Scam vendors use this site to send fake tracking details, it will say the item is delivered but nothing shows up.

I have a camera system covering all possible entries to my delivery address and can verify that no delivery will be made!

If a vendor sends you tracking confirmation using this site you must immediately take action with your bank to reverse the charge, before long the vendor will close everything down and start up again elsewhere.

This site needs to be shut down for facilitating scams!

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I order a package from China was sent a bunch of falsified tracking info sent to this fake tracking website never received what I paid for. Don’t buy from anyone that is claiming to ship through this.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Total scam, do not buy from China!

Total scam. Bogus tracking details! I was emailed that the product had been delivered. “Total bullshit”. I guarantee the product had never even been dispatched.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

The tracking info from track718.us is…

The tracking info from track718.us is completely unreliable. It says my package was delivered, but I never saw it. I’ve seen multiple reports of the same issue—avoid this site and any seller using it.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Would give 0 stars but 1 star is required.

Would give 0 stars but 1 star is required, ordered a figure, registered as delivered, nothing delivered (I have cctv footage of there being no delivery), awful communication, ignore ALL 5 star reviews as they all are edited, poor Chinese scam shipping service, do not use, save your money from this SCAM.
(AX1000886696CD tracking code for proof)

23 January 2026
Unprompted review

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