TrailerTek Reviews 5,667

Nice easy site for a near oldie like me to navigate and having purchased the product before (magnetic lights) i can say they are quite literally the best...tried many varieties before over the year... See more

I rang for advice, the phone was answered quickly, by a human being, who gave me the help I needed. The 4 wheels/tyres I then ordered online arrived a couple of days later (not exactly sure how quick... See more

I have never dealt with Trailer Tek before but looking on their website I found the wheel I wanted as a spare for my trailer. I ordered one on Saturday afternoon and didn’t expect it to come for a fe... See more

What a brilliant service I ordered my parts 1 pm on Thursday and There was delivered to me 11 am Friday less than 24 hours. What a superb service if I ever needed anything again I wouldn’t think twice... See more

The TRAILERTEK website is great, lots of products, sensible prices, quick delivery. But my NORTON SECURITY SYSTEM on my Macbook is a pain as it says: "We’ve detected a threat on this website.... See more

The item was advertised widely on the Internet. It was a great price so I placed an order. However I quickly received an email saying it was no longer in stock and was unlikely to be available in the... See more

Telephoned for advice which was given freely and correct for the said purchase. Items were well packed and arrived the next day via DX with tracking number and the ETA was spot on. Items fitted per... See more

Ordered two tyres on Saturday - at different times so paid 2 lots of £9.99 for express delivery (next day)!!!! The tyres will not arrive til Tuesday!!!!! Not exactly NEXT DAY DELIVERY !!!! Nowhere... See more

The services and advice provided by the staff were excellent when I wanted to replace the existing 2 wheels of my trailer but did not know what the wheels sizes. The wheels were delivered next day as... See more

It was very easy to cross reference the bearing bores and diameters with what I had measured and to the nearest thousands of inch ,unlike a lot of suppliers who round up the last thousandth of an inc... See more

I needed some guidance on the correct type of tyre rating and rim to replace the heavily corroded ones on the boat trailer. The call was welcoming and immediately given the technical experience and k... See more

Great company, ordered a light board and needed it in a hurry, it said next day, and it arrived next day, other companies could learn a lot from this! Despatched quickly and good packaging. Will be us... See more

My lighting board had become unreliable with corrosion on the bulb bases, and inside the plug. Figured out the best approach was to replace the board completely. Also replaced the tonneau cover... See more

Disingenuous pricing - VAT is added to the advertised prices at checkout, this makes you more expensive than other suppliers. Would be nice to see prices including VAT upfront when shopping on your... See more

Purchased new wheels and tyres for our small trailer recently. The staff were helpful with my queries, the prices were good, quality excellent and quickly delivered. Will recommend to others.

Called TrailerTek to confirm details of a tyre and wheel I needed, customer support was very good and therefore ordered my wheel and clamp online. Items arrived next day tracked on time. Very pleased... See more

I needed to replace four wheels and tyres on an old trailer I am refurbishing. I could not buy either the tyres or wheels locally. I found TrailerTek by web search. They stocked what I needed a... See more

Ordered from trailertek a few times now always been great service. Bought 2 tyres one got a bulge a month or so after getting them .called them up and they replaced it free off charge always great cus... See more

Fantastic service , super quick delivery. Only annoyance was website kept losing my basket because I didn’t check out quick enough!! But overall great! And parts that arrived are good quality.

After ordering the wheels and tyres wrongly they were very helpful when I rang to give me the right part number of the wheels I needed. I ordered the right ones and they were delivered the very next... See more

Absolutely atrocious so far.. first time I've ordered from them and ended up having to ring them to see why I'd not had any tracking info for my order. Next info was an email to say my next day postag... See more

TrailerTek had what I wanted at a reasonable price, paid the extra £9.99 for next day delivery only to receive a text message from parcel force saying it would be delivered in 6 days time. This means... See more

Disappointed with the customer service when delivery went wrong. No apologies, no follow up. And, when the delivery finally arrived, they had sent an incorrect item. Once again, no apology. I... See more

The mudgaurds I perchased are 40mm shorter than specified online , I rang and complained and was told I would get a partial refund as I had to spend time altering my trailer brakets to fit , this refu... See more

The item has not turned up yet it was supposed to be delivered on the Sunday13th of this month I payed extra for next day delivery but it’s now 18.30hrs on Monday the 14th and has not arrived yet i... See more

A few issues but sorted in the end. I didn't get a shipping notification for an urgent order with a hard deadline, leading me to have to phone to chase up on it, but the phone lines were closed.... See more

Would be nil stars if I could Failed to inform me that item not available now or any time. I had to phone up the company as I had paid for next day delivery and despite allowing an extra day it had s... See more

Great items and price, delivered on time. The only down point was the awning that I had bought was out of stock, and I had already bought various accessories for it elsewhere that now need to be... See more

Five stars for Trailertek for website and delivery, but only three stars for the Avonride 350 kg. suspension units. The bolt holes had not been drilled out properly, and some holes had to be re-drill... See more

Appears to be good quality product at an acceptable price. Only got delivered today, so not fitted it yet. What I don’t understand is why every company that I buy from asks for a review immediately... See more

Placing an order was simple and straitforward, payment via paypal made it quick and easy. The product (trailer wheel) was exactly what I needed and, remarkably, was the same price that I paid for an i... See more

Had problem with some small trailer wheels this company were amazing sending wheels to try and exchanging them at no extra cost. This is going to be my go to trailer company from now on!

I have used TrailerTek a number of times and found them to have all the parts I need and to have been very helpful. There customer support have been wonderfully helpful guiding me through their site... See more

Wide selection of possible alternatives at sensible prices. Dimension drawings usually available online to be able to they key dimensions. (I was searching for a higher quality replacement for a compo... See more

Following a minor accident and some damage to the coupling of my car trailer, I spoke to TrailerTek on the phone. They were able to help me identify and order the correct parts. These arrived the very... See more

Needed a detachable tow bar for my F pace Jaguar so I was very careful who I used. Shopped around for prices. They ranged from £659 to 1275! For the same job .. Decided to go with Trailer Trek Th... See more

Easy to order. Descriptions of replacement wheels on website was very clear. Fair prices. Quick delivery. Friendly and helpful response to my enquiry. Wheels and tyres seem to be of good qualit... See more

Had very minor issue with mismatching parts but after care was fantastic and new parts sent out the same day, free of charge. You couldn’t want or ask for better customer care or after sales.

Address had a line item missing my error instead of currier calling me item was returned to warehouse and not delivered. Still not arrived item was critical for me. Still not delivered today not sur... See more

Item arrived on time and for a good price. They have a good selection of specialist products. I emailed about an issue I was having with the product, but recieved no response. Fortunately the issue so... See more

Ordering was fine. Delivery has been a joke. Should have known when I seen DX. I paid extra for next day delivery. No delivery next day. Day after that - no delivery - said they left a card, they did... See more

Great Experience !! Web site extremely useful and simple to use. Asked a technical question, got a polite and helpful response almost straight away. Ordered the parts.

No dispatch confirmation ever turned up. Payed for next day delivery, a week later now and still nothing has arrived and emails are not being replied to. Looks like a big scam

Ordered parts. Correct parts arrived in good condition. Price was good compared to others and delivery was quick at a reasonable price. Site was user friendly and clear on how to get the correct siz... See more

Cannot say good or bad yet, I don’t understand why I am being asked to review something which has not even been delivered yey

The first item had a damaged part but as soon they were made aware a new item was sent out and arrived the following day. Very impressed with both the communication and customer service

The information on the website was easy to find and in full detail this made choosing the correct wheel and tyre easy. I only ordered the wheels last Saturday and they arrived before lunch on Tuesday.... See more