Travel Guard Reviews 822

Buy policies regularly. As input screens seem to change sometimes, can be hard to ascertain whether policy amount is per person or per trip. Also, sometimes, seems as though two different people are... See more

Travel insurance has become a necessity, especially when we are aging. Twice, we filed a claim for situations that prevented us from going on our trip. Tip: you need to report Cost Per Person on cla... See more

We always buy travel guard every trip. It is very simple to set up. They have been extremely responsive any time we had a problem whether delayed flights or emergency room visits. Their concierge ser... See more

Easy for senior to purchase and understand. My go-to insurance on frequent yearly European trips. Basing my purchase on a very good experience pre covid with reimbursement for lost suitcase and messed... See more

Travel Guard provides us with peace of mind. We have used Travel Guard for our last 4 overseas trips - in addition to our European vacation this coming summer. Thankfully, we have not had issues duri... See more

We have used Travel Guard several times in the past. Easy to complete paperwork online. Their pricing has been affordable. It paid off in 2024 when our flight was disrupted, returned back to the ai... See more

I chose an annual plan for my and husband’s travels for 2026. Nit exactly online savvy, I finished the easy 4-step order in 5 minutes. When I called the customer service (3 min. hold) to verify why “... See more

The contents of each plan were well explained, making it easy to determine which fit my needs. I accomplished the registration and payment easily. I have used Travel Guard to insure my many forms of v... See more

Super company to deal with. Really highly recommend. Everything was clear, simple and all the people I spoke with in customer service were, friendly, knowledgeable, helpful, and professional. This is... See more

This is the first time I have bought travel insurance. Since this is an international trip, I felt it was important. The different plans were well described. The website was user friendly. The ins... See more

My wife got a parasite while in Cambodia in February Upon our return I was able to easily fill out claim and download the receipts for medical expenses, mine while she was hospitalized and for the... See more

We have used Travel Guard Insurance for about 15 years. Have had one time where we needed to use the medical portion due to food poisoning on a trip. The Travel Guard was very attentive to our needs... See more

I generally get travel insurance through the travel agent, and she always chooses Travel Guard. I just booked an overseas trip on my own, so I decided to do some price and coverage comparison shopping... See more

We are frequent loyal TG customers & to date have only had minor claim (s). They let us down this time given we had made a deposit on an upcoming cruise (our 11th) & spent a month with the cruise lin... See more

Great experience. I bought my policy and then realized I had purchased the wrong one....I contacted the company and within 2 business days they corrected my mistake. So far it's been a pleasant exper... See more

I have used Travel Guard for almost all of my travels over the past 15 yrs. I had the unfortunate need to use them on one of the trips and their customer service was top notched and I was able to get... See more

We had a medical emergency with my husband and were unable to take our Anniversary trip to Europe. We had travel insurance with Travelguard and got our money back. This is a good example of wh... See more

My flight was cancelled due a significant fire in the parking garage adjacent to the terminal. I was unable to schedule another flight until late the following day. I had even upgraded my flights for... See more

We have used travel guard for all our travels for several years. We had to, unfortunately, make a claim twice, one small one bigger. In both situations the process was fast, thorough and above all, pe... See more

It is easy to sign up at home online. It has been our “go to” travel insurance since we needed it for an overseas hospitalization from an injury. We had to make a claim which took time but it did... See more

I'm a tour operator. I have used travel guard for groups for literally decades. Whenever I have had a client file a claim, it has never been denied. I did have a recently negative experience, thoug... See more

September 2025 we paid the insurance. I trying several times to correct dates "December 14 to 21, 2026" it never happened. Proof from MSC Cruise Line....November to December Joseph did tests beyond... See more

Well, in the process of trying to figure out what company or policy we wanted to go with my friend and I called a number of times and talked to a number of people and got a number of conflicting answe... See more

My husband planned a mountaineering trip and we purchased a policy with Travel Guard. The trip was cancelled due to extremely high avalanche danger which made the climb impossible. Although we sent al... See more

DO NOT WASTE YOUR MONEY! If you can’t make your flight due to a family member being sick or injured, that person will have to sign a medical release form for your claim to be considered. Wildly inappr... See more

We purchased insurance from Travel Guard for an international trip. Our trip was delayed and we missed our connection flight home and had to stay overnight before returning home the next day. Travel... See more

I called for help in determining the correct plan to purchase. I was repeatedly told that they are pretty much the same, just different amounts of coverage. There is no side by side comparison of pl... See more

This travel insurance is basically just a scam. I had to cancel my hotel reservation due to illness. While their site says this is a covered option, instead I spent 3 months emailing back and forth an... See more

This is the most crooked Insurance scam I have ever witnessed - ( I am in the Industry). They have an extensive and lengthy list of conditions where they will refuse payout on claims. In reality, n... See more

The ABSOLUTE WORST EXPERIENCE EVER trying to get a refund! Travel Guard and Expedia are HORRIBLE just there to take your money and make you jump through every hoop to avoid issuing a refund. Let alon... See more

Our travel agent did the work for us,and it all seemed fine, but we had requested middle section of the plane airline seats (as the 4 of us travelling are tall), and one aisle seat as well per each c... See more

The web site is well organized and easy to use. The site explains clearly the different policy types and coverage. I am giving 4 stars since I have never had to file a claim with Travel Guard (than... See more

This is my first time using Travel Guard for an international trip. I found the website easy to use for comparison pricing for different levels of insurance depending on various factors. Clear des... See more

Helpful agents readily available and rapid reimbursement for my claim. Lost one star because I believe that I should have been reimbursed for boarding my dog. I couldn't bring him home for a month dir... See more

Do NOT, I repeat, DO NOT use this travel insurance company. They do not deliver on their mandate to provide reimbursement due to delay/interruption or cancellation. A delayed flight resulted in a... See more

I have filed a claim as of Dec. 2025. Making me jump thru hoops to get reimbursed. As an older person, don’t have access to the technology that other people do. I feel like older people are discrimina... See more

Complete scam. Booked 'travel postponement' insurance but somehow I didn't quality as it was a trip interruption. save your money, use another company. These guys are scam artists.

Was disappointed that I was unable to change the date on my original travel insurance policy. So I basically ended up with travel insurance coverage for when I was NOT traveling. I didn't even see a w... See more

To be honest with you, you representative seemed to put out that she even had to take the call. My friend was in the room with me listening in, and we both thought that same feeling. She was not very... See more

Great insurance unless you need to file a claim. I have spent literally thousands of dollars with them over a number of years. Never had to file a claim. Then when I had to miss two days of cycling... See more

The site was pretty easy to navigate, even for an older person. I found answers to questions I had and took the insurance out immediately. As always, I hope we don’t have to use it but I’m confident... See more

I had a terrible accident in Iceland and I am so thankful both my son and I bought the Travelguard insurance. Even after everything was paid, an unexpected charge came from the Iceland Red Coss for us... See more

Do not buy travel insurance from this company. Had a trip to Europe partner had to have her appendix out. Eight weeks later they still haven't processed the claim. Staffs grasp of English is poor tota... See more

Had a trip booked for march of 2025. My travel partner ended up getting sick and having emergency surgery. The surgery was botched and he almost died. This company still refuses to issue a refund ev... See more

I was able to get access to speak with someone at Travel Guard easily, and was given good and complete answers to all the questions I had. Your pricing was also reasonable for y trip. I feel good ab... See more

Purchased Insurance and had to cancel Plans 3 weeks after purchased tickets which they recommend I purchase Travel Guard Insurance. I submitted all documents . Had someone assist me and her comment wa... See more

I had to make an emergent trip abroad. I bought the ticket on the day before I left. No insurance was offered by the carrier when the ticket was booked. I have used AIG for all my trips which this yea... See more

Stop sending me reminders to review Travel Guard. No one likes travel insurance. It's a ripoff because almost no one needs it or uses it, so no one has experience or even awareness or memory of workin... See more