Trinity College London Reviews 64,987

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their approachable, knowledgeable, and friendly demeanor, noting how their smiles and support boosted confidence and created a relaxed atmosphere. Consumers felt welcomed and appreciated the clear explanations and guidance provided throughout the entire process, from registration to the exam itself. People highlight the well-organized system and efficient time management, which contributed to a smooth and stress-free experience. The location and the user experience are also aspects that customers appreciate. Examiners are described as professional, patient, and encouraging, fostering a comfortable environment for test-takers to perform their best.

Based on these reviews

Rated 5 out of 5 stars

My experience in Leeds Trinity was so amazing, why? Because the people work in their was so approachable, knowledgeable for what they doing, most of all they're always smiling because thru a simple sm... See more

Rated 5 out of 5 stars

Greeted warmly to test centre by staff. Very helpful and professional staff. Staff made very comfortable and quick registration and security check process. Examiner also conducted test on time, making... See more

Rated 5 out of 5 stars

I’m happy to share that I’ve successfully passed my A2 English test from Trinity College London. It was a great experience — the examiners were professional and friendly, which helped me feel more con... See more

Rated 5 out of 5 stars

The staff were so friendly from the beginning, a gentleman guided us( me and my friend) with kind welcoming to an office then other colleagues started the preparations for exam in the highest man... See more

Rated 5 out of 5 stars

I took my B1 English exam at Trinity College Hammersmith and had a genuinely great experience. The welcome and ID/info check were really friendly and warm. They also got me set up before my schedu... See more

Rated 5 out of 5 stars

The examiner was Harry. He spoke fluent English and asked very targeted questions, which gave me more confidence to express my views. Harry was very encouraging, patient, and fair. When I mentioned th... See more

Rated 5 out of 5 stars

From start to end the professionalism was excellent. How I was met at the entrance which my nervousness went. Even my husband was carm after we met the lady stood outside to greet us. Recommended to u... See more

Rated 5 out of 5 stars

The staff greeted me warmly when I arrived. They kindly pointed me to the restroom, which was helpful. After the security check, I made a few errors on the forms, and they corrected them in a friendly... See more

Rated 5 out of 5 stars

Amazing experience, run very efficiently and well devised. Very kind, professional and personable staff. Paul is a gem and made my whole day. My examiner was also very easy to talk to. The whole proce... See more

Rated 5 out of 5 stars

It was a very good experience. Staff was good, kind and very helpful. The only thing is that there should be a sitting area in the waiting lounge for people who come with the test takers so that ever... See more

Rated 5 out of 5 stars

Dear Sir/ Madan, First of all, the system has been very well organized since you entered. Second, the welcome and making you feel comfortable. Giving you instructions in a polite and cheerful manne... See more

Rated 5 out of 5 stars

Trinity’s staff are very helpful and provide clear instructions, guiding you through every step of the process. However, the staff from the Hounslow centre that Trinity rents did not meet the sam... See more

Rated 5 out of 5 stars

I recently took my B1 Grade 5 exam at Croydon test center. The moment I arrived , the staff were supportive.. they checked my Original Id . Check in process was strict.I received my Provisional resul... See more

Rated 5 out of 5 stars

I like the way time management is brilliant.you get in there on time do formalities checks everything and straight in the Exam room then do your exam . They do everything very professionally I like th... See more

Rated 5 out of 5 stars

Trinity College had delivered a good experience for me due to take spoken English ability test of ILR for UKVI. Besides, their nice and helpful staffs worked out smooth in progress during the... See more

Rated 3 out of 5 stars

I am not happy to waiting outside the building before our appointment time that's not a good experience to us, the date we waiting outside more than 20min , the temperature is about 1-3 degree celsius... See more

Company replied

Rated 5 out of 5 stars

I was confused after book my test in trinity college Croyden centre because I saw many bad reviews about staff behavior after I booked. BUT BUT it was totally different when I went there staff was... See more

Rated 5 out of 5 stars

Online booking was easy and straightforward. The learning and practice materials were very helpful and well structured. On the day of the exam, everything at the centre was well organised and ran smoo... See more

Rated 5 out of 5 stars

I recently took the Trinity College B1 English test, and I am very happy with my experience. The exam was well-organized, and the atmosphere was calm and friendly. The examiner made me feel comforta... See more

Rated 5 out of 5 stars

What made my experience truly great was the friendly and attentive staff. There was always someone accompanying you everywhere which made me feel valued. Their approach is people oriented and s... See more

Rated 5 out of 5 stars

Well, my experience with Trinity college so far has been awesome. From reception to the last point of the process at the centre, everything was perfect for me. Staff are well trained with humility, th... See more

Rated 5 out of 5 stars

The staff at the English B1 test centre were very friendly and helpful. They explained everything clearly and made me feel comfortable. The examiner’s pronunciation was clear and easy to understand. T... See more

Rated 4 out of 5 stars

Thank you for preparing exam. Staff were friendly and gave detailed information. Nice building and location was good. Examiner was also kind and asked many question in ten minutes. Examiner was speak... See more

Rated 1 out of 5 stars

The Assez Modere in the TCL Grade 7 Piano Syllabus DID NOT clearly indicate the DA CAPO, which SHOULD have been indicated ON the music. As a result, my student LOST half her marks for the piece after... See more

Company replied

Rated 5 out of 5 stars

People arrive for exams anxious, stressed, and excited. The reception staff are aware of this and are kind and friendly. I was greeted by a teacher who was smiling and spoke very clearly and understan... See more

Rated 5 out of 5 stars

The hole experience was smooth and easy. The staff is well prepared and efficient. They make a potentially stressful exam seem a walk in a park. The examiner (I am so sorry I can't remember her n... See more

Rated 5 out of 5 stars

Honestly one of the best testing experiences I’ve ever had. The staff were professional, the exam was clear, and the environment felt respectful and calm. Special thanks to the genius who design... See more

Rated 5 out of 5 stars

My experience was amazing. All the staff are very accommodating and warm, especially the two women who assists us before the exam. Exam went well. I feel like I'm just having a conversation with my... See more

Rated 5 out of 5 stars

I took the GESE Grade 5 (B1) exam at Trinity SELT, Temple Court, Cardiff. Registration and security checks were carried out and the process was extremely well-planned and smooth. The staff were very h... See more

Rated 5 out of 5 stars

I really like the work you do for music education of youth. It is excellent teaching material. I assume the playback pieces for 6-8th Grade were written by faculty. If not, only suggestion would be... See more

Rated 5 out of 5 stars

I had to drive over 2 hours and pay £150 to sit in front of a small screen and chat with an examiner for 10 minutes to pass an English-speaking test (my home language) as part of applying for Brit... See more

Rated 5 out of 5 stars

Booking my test was incredibly easy, with plenty of appointment times available. When I arrived, I was welcomed by very warm, kind, and helpful staff. The entire process was extremely well-organised,... See more

Rated 5 out of 5 stars

Amazing experience at Trinity College London in Edinburgh branch. Had my English test last week and the staff was great. Katya assisted me throughout the process. She was nice and friendly. Florentin... See more

Rated 5 out of 5 stars

I gave my review before as I sat my exam on the 9th but can't see it..I did my exam at Edinburgh and the two ladies were very pleasant, professional and very clear with what was expected of us, check... See more

Company replied

Rated 5 out of 5 stars

Me and my hubby had an English exam at the Edinburgh centre. Florentina, Nick and Rowan were extremely kind, helpful and professionals. Everything went smoothly. We received the final results v... See more

Rated 5 out of 5 stars

Extremely well organised, staff were very polite and helpful. Last week, my husband and I went to the Trinity College to take our exams. The staff were very friendly and helpful, which made me fee... See more

Rated 5 out of 5 stars

Hello It was an excellent experience, starting with the warm welcome and the cheerful lady, then the staff who ensured the smooth running of the exam process, and finally the lady who interviewed me... See more


Company details

  1. #2 of 124 best companies in Educational institution
  2. #1 of 12 best companies in Educational testing service
  3. #1 of 2 best companies in Printed Music Publisher
  4. #1 of 7 best companies in Sheet Music Shop
  5. #4 of 8 best companies in Visa and passport office

About Trinity College London

Written by the company

Trinity College London is a leading international exam board and independent education charity that has been providing assessments around the world since 1872. We specialise in the assessment of communicative and performance skills covering music, drama, combined arts and English language. With over 850,000 candidates a year in more than 60 countries worldwide, Trinity qualifications are specifically designed to help students progress.
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Secure English Language Tests every day, UK wide

Provisional GESE results by 9am the next day

Provisional GESE results by 9am the next day
For over 10 years we have been a trusted Home Office approved Secure English Language Tests (SELT) provider, helping thousands of people on their UK visa journeys.

Contact info

4.9

Excellent

TrustScore 5 out of 5

65K reviews

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Rated 5 out of 5 stars

Very friendly and helpful team

Very friendly and helpful team, advice given before booking the test was professional, informative, supportive and friendly.
Thank you for making it such an easy process

10 February 2026
Rated 5 out of 5 stars

The people who assisted me are very…

The people who assisted me are very hospitable.The place is quite and very comfortable, The examiner is excellent.I am happy to chose trinity college for my English test A2. Surely I would comeback Next time for my B1.Highly recommended.

10 February 2026

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