Trupanion Reviews 10,591

We’ve used Trupanion for over 15 years and until recently we were very satisfied with the service. In 2025 mistakes began to happen with claims and I had to call to have many invoices applied properly... See more

Great experience with Trupanion. Great support with this insurance company for Stanley, 6 1/2 Goldendoodle. He was very sick over the past few weeks and Trupanion was the reliable insurance we need... See more

We have 2 female mixed breeds dogs, both 11 years old now. Unfortunately, our trips to the Emergency Veterinary Hospitals have been frequent throughout the years. As they age, visits have become more... See more

Our cat had to be hospitalized for a urinary blockage/infection. The hospital was billing twice a day. Not only did Trupanion cover their portion promptly, they reimbursed the hospital directly and... See more

It’s frustrating to see how much you don’t cover. Sally has unfortunately pretty severe gastrointestinal issues. Now she has prescribed food that costs about $165-$185 a month. It’s PRESCRIBED yet... See more

Customer for 15 years and I am grateful for Trupanion’s coverage. I have two cats that I adopted 14-15 years ago and covered them from day 1 with Trupanion pet insurance. Trupanion has given me peace... See more

No drama, just great insurance. I love how Trupanion doesn’t nickel and dime the estimate or the final bill. It’s just a percentage. Your direct payment feature is great. Thanks for giving us... See more

Trupanion is AWESOME! It's such a relief to know that whatever happens to our boy that we are covered by a pet insurance that truly goes out of its' way to take care of us. The form is easy to fill o... See more

Trupanion pays claims quickly. A few years ago, Duncan needed an MRI, CT scan, and a spinal tap on the same day. Trupanion paid their portion before our credit card bill arrived. Recently, Quinn neede... See more

I was a loyal customer of Trupanion and have policies for my three pets. None of these three dog (9 yrs) cat 1 (4.5 yrs) cat 2 (1.5 yrs) have had more than minor medical needs over the years so I hav... See more

Honestly, was thinking of dropping our insurance due to it being expensive and a little too much for our budget. But, boy, am I glad I didn't cancel! Our fur baby required emergency surgery for a bowe... See more

I have been paying into Trupanion (2 plans) for my dog since October 2025 and just submitted my first claim on 1/31/2026. My claim was denied because my dog had one UTI in the past and was treated o... See more

Smooth claims process as always. Every time I call they are very respectful, polite and sincere. I highly recommend them to anyone who is looking for pet insurance! They will not disappoint. They sinc... See more

We pay for pet insurance and expect it to at least cover vaccinations or annual exams, but NO, it doesn't, and they're very expensive. It's only accidents. It's better not to buy this insurance. IT'S... See more

Trupanion has been insuraning my pets. My sweet older dog has cancer but recently they ingested toxins. Not good. I do notice I have to watch carefully because the computer system does not realize wha... See more

My senior cat, adopted at age 10, is taking his first steps on his journey with small cell GI lymphoma. Thanks to Trupanion I've been able to work with his vets, both general and specialty, to... See more

🛑 Red flag I enrolled my Golden Retriever puppy immediately after I brought her home at 12 weeks old. My monthly premium with a 550 deductible was 96$ a month. 1 year later my policy renewal, premi... See more

The vet hospital had direct contact and we knew almost immediately what insurance was going to pay. Our precious Scout died and insurance paid some on the cremation. We are heartbroken but relieved th... See more

My dog Maggie recently got into the trash and eat some chicken bones. She fell sick, needed ultrasound, and x-rays to make sure that nothing was wrong inside. She spent the overnight at a veterinarian... See more

When I adopted my pup the vet recommended Trupanion and I signed up immediately. I am a new pet parent and had no idea about my puppy’s health history. In two months he’s needed surgery and had an ear... See more

I think it’s absolutely disgraceful that Trupanion will “cover” only 2 months of prescription diet for a pet with a chronic condition. And I am using the term “cover” very loosely here because they on... See more

You have the best representatives employed. However, your policies and reasons behind them are incredibly disappointing. I personally feel the insurance that is offered and what it covers certainly d... See more

Trupanion is giving us time with our dog that we would never had had otherwise. When our 4 year old Great Dane was diagnosed with lymphoma, she was given 1-2 weeks without treatment or 4-6 month... See more

We are so grateful for Trupanion! Our baby recently needed major surgery, and Trupanion truly stepped in and took care of the biggest responsibility, the financial side. Knowing they had it covered al... See more

My Remy was critical and my veterinarian is till treating her. Trupanion worked directly with him so that everything medically would be covered without any problems. Having the insurance has allowed m... See more

I cannot reccomend Trupanion enough. Having this insurance gives us peace of mind that our dogs will be well taken care of no matter what issue arises and we unfortunatley have had some serious issue... See more

We’ve had Trupanion for our pet insurance since we got our dog 8 years ago and never actually needed to file a claim until this past month. I wasn’t entirely sure what the process would be like but wa... See more

This last month has been incredibly difficult for our family and for our pug, Bean. First, he underwent a procedure to have a potentially cancerous mass removed from his leg. During his recovery,... See more

We strongly advise having pet insurance and highly recommend Trupanion. You know what you’re getting and what you’re not getting. We’re happy to pay for the standard things because we know they’ll be... See more

We’ve been Trupanion customers for 8 years, but our dog’s premium has increased 4 times in the last 4 years — from $79 to $216/month, a 173% increase, with no meaningful coverage changes. This is desp... See more

Our dog Molly met a porcupine. Fortunately, she approached slowly, but still wanted to sniff. She had several quills in her nose and outside lip. Broadview Animal hospital submitted our claim direc... See more

Got trupanion because they say they cover 90% of everything on an approved claim, after your deductible... came to find out, that's not true. They only cover 50% of prescription life-long food, for on... See more

Trupanion is such an amazing company. They have wonderful team members. Every one of them that I have spoken to has been so kind and caring. They are very quick to get your claim taken care of after s... See more

Every step of the way, Trupanion has done everything possible to deny claims that should be covered under the plan we pay for as evidenced by our appeal going through after a quick call with our vet.... See more

Trupanion makes it easy. After a covered veterinarian service, provide your pet's Trupaion number. Within minutes, Trupanion will notify your veterinarian office of the itemized amount they will cover... See more

They increase the cost of premium whenever they want, but I still kept my insurance for over 3 years. I was very shocked today when I updated my address (in the same city) and the premium went u... See more

I have found Trupanion a necessity with my dogs. You just never know what will happen in dog parks or on hikes; etc. relief at knowing in an emergency they are there. Great to communicate with and inf... See more

Trupanion is a SCAM. Their call center agents absolutely cannot be trusted and will make false/misleading statements to get you to spend more money while knowing they will never pay out for most vet c... See more

Trupanion was extremely helpful with our pet insurance claims throughout our Dog's 11 1/2 years lifetime. Cocoa died in her sleep Thursday morning and the representative expressed much empathy for us... See more

Declined to pay ER treatment required call to Pet Poison Helpline. Also eliminated for payment $430 for Emergency visit ($200 which was NOT an exam fee) & Inpatient Exam ($230.00). Believe they calcul... See more

Web site very intuitive. I have never before filed a claim. Thakfully I hav never needed to before now. But when in a situation where you are fearing for your pet's health, it was an easy process... See more

I signed up my younger dog for Trupanion after our cat passed, b/c Trupanion is expensive. We're now staring down the barrel of a lymphoma diagnosis and even the blood test to find out if he has frigg... See more

The whole claims process couldn't be easier. What a relief knowing that insurance isn't the biggest concern during my pets time of need. I could just focus on getting him better! I am so grateful for... See more

All I can say is that I wish my own medical insurance was this easy. Claims are processed seamlessly either through our vet or online (which is super simple). Having our dog insured with Trupanion h... See more