As a new customer of a few months and about 7 orders in, I am in awe of tryaladdin and all of their new and wonderful products. Their packers are top notch and the shippers are phenomenal. When they s... See more
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Aladdin is more than just an online store; it's a vibrant community connecting talented artisans from Texas and Turkey with customers seeking unique, handcrafted treasures. We're your magical carpet to a world of exquisite products, directly from the hands of passionate creators.
95050, SANTA CLARA, United States
Replied to 87% of negative reviews
Typically takes over 1 month to reply
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Bought the Dubai chocolates. It is a great product with fantastic service. My order was filled and shipped in a short period of time. There was a problem with my shipment and Aladdin immediately corrected the problem. Excellent customer service!🙌🙌🙌

Reply from Aladdin
Love this place. From the oils to the soaps. Don’t forget the pistachio chocolates lol. You guys are great! Keep up the good work… I been a member for a few months now since I went to turkey last October! LOVE IT!

Reply from Aladdin
Excellent Dubai Chocolate, great service, fast shipping.

Reply from Aladdin
Excellent product and service!
Beautiful pastry, very fresh with large pistachios, not overly sweet. Wonderful taste, a delicious treat to enjoy with a cup of Turkish coffee. I shall purchase again. Many thanks

Reply from Aladdin
Our customers are so happy to get the salep, and the ibriks, and are now asking for Turkish coffee cups. We are pleased and amazed at how quickly the products arrived. Looking forward to placing another order!
My brother loved the baklava but he had to go to FED X to pick it up since they were unable for some reason unkn to delivery to the post office.

Reply from Aladdin
This website is a scam. I placed an order for overnight delivery, company charged my card, never received a confirmation email. When I went to the website and typed in the order number, it came back that the order doesn’t exist. Have sent multiple emails with no response, so disputing with cc company.
Update: credit card company gave me the number that they have on file with the merchant. I called and the number is not in service.
Terrible Experience – Avoid Aladin and Helmy!
We placed an order (#31005) on March 12, 2025, with a promised 7-day delivery. It’s now March 25, and we still haven’t received our order! We have a party today, and the Dubai chocolate we paid for never arrived.
We tried contacting them multiple times, but they just ignored us, making excuses and saying, “Tomorrow it will ship” over and over again. They took our money and never delivered!
If you want stress, lies, and missing products, go ahead and order from them. Otherwise, stay far away from this company and Helmy!

Reply from Aladdin
I ordered on march 5 and till today I did not recurve my orders instead it was stuck in Germany for now 8 days and I’m living in Hongkong don’t know why it went to Germany …..spent more then 250 euros in this purchase …… at the end I did not receive the goods but I got refunded

Reply from Aladdin
Never buy and trust them, i bought some products they charged same day, and they say 3-4 days deliverey,but its been 17 days they didnt ship anythig, and they dont refund i emailed and text them they dont care, even they dont have office or contact number in U.S, no address just says Santa Clarita, i m still try to get my money back, stay away, never buy...

Reply from Aladdin
I ordered dates from them 3lb for 115$ something but they are less than 2lb in weigh it’s totally inappropriate and kind of robbers so be careful when you try to order something from trading
Worse experience ever 😡

Reply from Aladdin
I've been a fan of tryAladdin for a while now, and their products never disappoint. The Malak Baklava is a personal favorite – the layers are so delicate and the filling is perfectly balanced. The Zestona Baklava is also excellent, with its unique flavor profile. Their pomegranate tea is a wonderful way to add a touch of exotic flavor to my day, and the pistachio butter is incredibly rich and creamy. If you're looking for high-quality Middle Eastern treats, tryAladdin is the way to go
We ordered AJWA Dates ($190 worth) from this guys. We are regular consumer of dates and have dates from many places for past 30 years. This dates were the worst of all. Yes, no kidding they were worst of all, more like a dry dates. We are very disappointed with them. When we reached out to company, they responded saying they are organic dates and you might want to try warming them up. They got our $190 but they not going to get anymore business' from us.
DO NOT ORDER DATES FROM THIS COMPANY

Reply from Aladdin
I placed an order and received STALE, DRY, AND TASTELESS baklavas. When I told them, they offered a 10% discount on a future order. (So there's that...) I would give a zero rating if I could.

Reply from Aladdin
Nice collections and products and fast shipping.
If I could give them a zero! Beware they are scamming people! I ordered Baklava almost a weeks ago and it’s still stuck in clearance, I mean if such things are freshly made I also want to taste its freshness. It might perish if it’s sitting there in clearance for so long. Don’t waste your money and buy it locally.

Reply from Aladdin
I love the concept of this website! I sometimes crave sweets from Turkey, and now I can order what I want from there and get it fresh and quick without having to travel :)
I had baklava and turkish delight delivered from these guys and it was all great. Immediately ordered again.

Reply from Aladdin
Hey there Trust Pilot and everyone who visits for reviews. I have come here to leave a review for a site that sells some of my favorite products. I left a review on their website today and noticed they really do not have any reviews on their website nor anywhere. I have found life in their Baklava and I want to share my love for such high quality products and fast service. As for the company iv had no problems with shipping or quality as its been perfect. Here is the review for their Celebiogullari Antep Pistachio Baklava that I wrote I think this will give you a better idea of what you are getting and how pleased it made me.
"For anyone curious, children do love these. These are the treats that guide the light and my kids will be the best behaved little buggers you have ever seen and for these.
Now if you look at the box you will see a delightful box with the Pistachio treats waiting to be consumed. Everything came packaged well and food was all in order with out being strewn about in a messy fashion. I have ordered from a lot of websites like amazon, etsy, and even local because I am a Baklava fan and there is always something different about every brand. These are just the perfect texture and every bite was a delight, I saver every single one of these. The flavor is perfect and having ordered from here twice I can say it is consistent which is very important. Anyways thanks and I hope you keep it up guys I don't want to see this go away anytime soon!!!"
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