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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the high-quality products, noting their freshness and authentic taste. Many consumers have expressed their satisfaction with the wide selection available, especially the chocolates, baklava, and Turkish delights. People also appreciate the excellent service provided. Consumers consistently praise the delivery service, highlighting the speed and efficiency of shipments. Many reviewers mention that their orders arrived sooner than expected and were well-packaged, with chocolates arriving in great condition. However, some reviewers report issues with their orders, such as delays or damages, and some consumers report issues with the order.

Based on these reviews

Rated 5 out of 5 stars

As a new customer of a few months and about 7 orders in, I am in awe of tryaladdin and all of their new and wonderful products. Their packers are top notch and the shippers are phenomenal. When they s... See more

Company replied

Rated 5 out of 5 stars

Great food arrived in great condition. Really authentic Turkish food from high quality brands like Gulluoglu. The baked goods arrived vacuum packed I just threw them into the freezer and toast them fo... See more

Company replied

Rated 5 out of 5 stars

I have ordered many wonderful products from Aladdin. I love the variety and selection that they offer. My family enjoyed their delicious baklavas, traditional cookies, teas, and the best pistachio bu... See more

Company replied

Rated 5 out of 5 stars

Fantastic. I ordered some chocolates as gifts for friends and family. They shipped fast and arrived in sooner than expected. Customer service was very helpful in resolving my concerns as well as very... See more

Company replied

Rated 5 out of 5 stars

As a terminal cancer patient who refuses to give up on her favorite international treats it has to be Aladdin for the best!!! They are hands down THE BEST!! The items are all SUPER fresh and they alwa... See more

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Rated 5 out of 5 stars

I had a great experience with Aladdin. I ordered baklava and künefe-style kadayif (kafayif), and I was honestly impressed. The package arrived from Turkey in just 4 days, which is insanely fast fo... See more

Company replied

Rated 5 out of 5 stars

FAST SHIPPING! Packaged well..I live in Texas it is very hot and nothing was melted when I got it, very impressed. The chocolates were excellent and I will be ordering more very soon. Many different b... See more

Company replied

Rated 5 out of 5 stars

I recently ordered an assortment of Turkish Delight confections from tryaladdin.com, and I was blown away by the quality of their products! The nuts were fresh, the different Turkish Delight flavors w... See more

Company replied

Rated 5 out of 5 stars

Products were shipped to me in a very timely matter. They sent emails giving updates on the orders and I was able to actually respond to that Update email. And I actually got a very personable respon... See more

Company replied

Rated 5 out of 5 stars

Aladdin seems to be a great company. I ordered several things and they arrived expeditiously. The pistachio baklava is scrumptious, and the Turkish coffee is a delight. The little Turkish coffee pot i... See more

Company replied

Rated 5 out of 5 stars

Excellent product and service! Beautiful pastry, very fresh with large pistachios, not overly sweet. Wonderful taste, a delicious treat to enjoy with a cup of Turkish coffee. I shall purchase again.... See more

Company replied

Rated 5 out of 5 stars

I have just ordered from Aladdin for the second time. I was encouraged to re-order because I was so happy with their superior product, packaging, and handling. I think they are distinguished from ever... See more

Company replied

Rated 5 out of 5 stars

Our customers are so happy to get the salep, and the ibriks, and are now asking for Turkish coffee cups. We are pleased and amazed at how quickly the products arrived. Looking forward to placing anoth... See more

Rated 1 out of 5 stars

Ordered Dubai chocolate plenty of times from Aladdin, but the last patch came yesterday damaged melted and it is only within one week of expiration date. I was assured shelf life would be at le... See more

Company replied

Rated 5 out of 5 stars

I really enjoy the variety of products on Aladdin’s website and I have to say the Cairo chocolate bar with lotus cream is absolutely delicious and one of the best chocolate bars I personally ever had.... See more

Company replied

Rated 5 out of 5 stars

Great ! Very happy with everything! I live in the USA , after placing order , within a few days package was delivered. Great reliable business, fast delivery , delicious products! Very pleased. Kids w... See more

Company replied

Rated 1 out of 5 stars

Terrible Experience – Avoid Aladin and Helmy! We placed an order (#31005) on March 12, 2025, with a promised 7-day delivery. It’s now March 25, and we still haven’t received our order! We have... See more

Company replied

Rated 5 out of 5 stars

Bought the Dubai chocolates. It is a great product with fantastic service. My order was filled and shipped in a short period of time. There was a problem with my shipment and Aladdin immediately corre... See more

Company replied

Rated 5 out of 5 stars

MashaAllah...i am so glad i found tryAladdin.com, out of all the sites online i put my trust in them and have ordered 2 different times and 3 mens rings and have been more then satisfied. My rings mad... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, merchandize look so amazingly yummy..I love the chocolate bars .they always inform me in my email about when my orders will come..

Company replied

Rated 1 out of 5 stars

I ordered on the 5 th of march 2025 ,with a value of more then 250 USD , the goods stuck in koeln Germany UPS since march 12 , today is march 20 th and the goods are still in Koeln don’t know the rea... See more

Company replied

Rated 1 out of 5 stars

I ordered on march 5 and till today I did not recurve my orders instead it was stuck in Germany for now 8 days and I’m living in Hongkong don’t know why it went to Germany …..spent more then 250 euro... See more

Company replied

Rated 1 out of 5 stars

I placed an order on September 18 from TryAladdin. They immediately charged my card, but they have not shipped my products and have not even provided a tracking number. It has been weeks with no updat... See more

Company replied

Rated 1 out of 5 stars

This website is a scam. I placed an order for overnight delivery, company charged my card, never received a confirmation email. When I went to the website and typed in the order number, it came bac... See more

Rated 1 out of 5 stars

I ordered dates from them 3lb for 115$ something but they are less than 2lb in weigh it’s totally inappropriate and kind of robbers so be careful when you try to order something from trading Worse e... See more

Company replied

Rated 5 out of 5 stars

I was very happy with the overall experience with Aladdin. The package arrived on time and had great packaging. The baklava I ordered tasted amazing and very fresh! Thanks, Aladdin team, for the am... See more

Company replied

Rated 4 out of 5 stars

The company was great I woulda gave a 5 but the chocolates I ordered ( No fault of theirs ) were abit dry? The filling in the middle was very dry . That said they didnt have something I ordered and of... See more

Company replied

Rated 5 out of 5 stars

its great experience with them ,excellent service ,wonderful immediate response .quick delivery and product is awesome and great in test. highly recommend to buy from them. blessings and best... See more

Company replied

Rated 5 out of 5 stars

It's probably some of the best do you buy chocolate i've had from anywhere and also the turkish delights, they were amazing

Company replied

Rated 3 out of 5 stars

My brother loved the baklava but he had to go to FED X to pick it up since they were unable for some reason unkn to delivery to the post office.

Company replied

Rated 5 out of 5 stars

I ordered some Dubai Chocolate and it was delicious. The shipping process was fast and interesting to see. I am also ordering Baklava.

Company replied

Rated 5 out of 5 stars

Love this place. From the oils to the soaps. Don’t forget the pistachio chocolates lol. You guys are great! Keep up the good work… I been a member for a few months now since I went to turkey last Octo... See more

Company replied

Rated 5 out of 5 stars

Our order was packed very well - insulated bag with cold packs on products and styrofoam around. Good products and shipped quickly!

Company replied

Rated 5 out of 5 stars

Aladin shipped my products to Greece when others didn't. I received them quickly, it was as described. I am very pleased!

Company replied

Rated 5 out of 5 stars

I am so glad I found Aladdin! Great service! Fast shipping! Amazing taste ! I really enjoy the sweet! Aladdin is 10 stars 🌟!!!

Company replied

Rated 5 out of 5 stars

Their products are delicious. I recently ordered their chocolate baklava for a second time.

Company replied

Rated 5 out of 5 stars

Always on time and consistent product. We love working with Aladdin!

Company replied

Rated 5 out of 5 stars

They are very efficient, have good communication, excellent tasting products, and fast service. Would definitely order again and again

Company replied

Rated 5 out of 5 stars

Best candy bar in the world! Bought 3 boxes. I give them out to all my friends…you want a hug? Get Aladdin! Everything is wonderful…made with care and love.

Company replied

Rated 5 out of 5 stars

I love my honey im happy with the taste and texture. Also, I’m happy how fast it arrived to my house

Company replied

Rated 5 out of 5 stars

The Dubai chocolates are yummy! Shipping was quick and everything was very well packed.

Company replied


Company details

  1. Internet shop
  2. Art Handcraft
  3. Catering food and drink supplier
  4. Clothes market
  5. Decoration and Interior Design Store
  6. Jewellery shop

Written by the company

Aladdin is more than just an online store; it's a vibrant community connecting talented artisans from Texas and Turkey with customers seeking unique, handcrafted treasures. We're your magical carpet to a world of exquisite products, directly from the hands of passionate creators.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

Bought the Dubai chocolates. It is a great product with fantastic service. My order was filled and shipped in a short period of time. There was a problem with my shipment and Aladdin immediately corrected the problem. Excellent customer service!🙌🙌🙌

25 June 2025
Unprompted review
Aladdin logo

Reply from Aladdin

Thank you so much for the kind words Joanne! We’re thrilled you loved the Dubai chocolates and that we could make things right quickly. Your support means everything to us! 😊

Rated 5 out of 5 stars

Love this place

Love this place. From the oils to the soaps. Don’t forget the pistachio chocolates lol. You guys are great! Keep up the good work… I been a member for a few months now since I went to turkey last October! LOVE IT!

7 July 2025
Unprompted review
Aladdin logo

Reply from Aladdin

Your support seriously makes our day! So happy we could bring a bit of Turkey to your home, from the oils to those irresistible pistachio chocolates 😄 Thanks for being part of the journey! ❤️

Rated 5 out of 5 stars

Excellent Dubai Chocolate

Excellent Dubai Chocolate, great service, fast shipping.

30 May 2025
Unprompted review
Aladdin logo

Reply from Aladdin

Thank you for the awesome feedback! 🙂 Fast service and tasty treats are what we aim for — hope to surprise you with more soon!

Rated 5 out of 5 stars

Excellent product and service!

Excellent product and service!
Beautiful pastry, very fresh with large pistachios, not overly sweet. Wonderful taste, a delicious treat to enjoy with a cup of Turkish coffee. I shall purchase again. Many thanks

2 June 2025
Unprompted review
Aladdin logo

Reply from Aladdin

Thank you so much for your lovely review, Janet! 🙂 Can’t wait to welcome you back for more delicious treats soon!

Rated 5 out of 5 stars

Our customers are so happy to get the…

Our customers are so happy to get the salep, and the ibriks, and are now asking for Turkish coffee cups. We are pleased and amazed at how quickly the products arrived. Looking forward to placing another order!

20 May 2025
Unprompted review
Rated 3 out of 5 stars

My brother loved the baklava but he had…

My brother loved the baklava but he had to go to FED X to pick it up since they were unable for some reason unkn to delivery to the post office.

28 April 2025
Unprompted review
Aladdin logo

Reply from Aladdin

Glad your brother enjoyed the baklava! Sorry for the hassle with FedEx pickup—we’re working to smooth out delivery issues so it’s easier next time. Thanks for your patience! ❤️

Rated 1 out of 5 stars

This website is a scam

This website is a scam. I placed an order for overnight delivery, company charged my card, never received a confirmation email. When I went to the website and typed in the order number, it came back that the order doesn’t exist. Have sent multiple emails with no response, so disputing with cc company.

Update: credit card company gave me the number that they have on file with the merchant. I called and the number is not in service.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Experience

Terrible Experience – Avoid Aladin and Helmy!

We placed an order (#31005) on March 12, 2025, with a promised 7-day delivery. It’s now March 25, and we still haven’t received our order! We have a party today, and the Dubai chocolate we paid for never arrived.

We tried contacting them multiple times, but they just ignored us, making excuses and saying, “Tomorrow it will ship” over and over again. They took our money and never delivered!

If you want stress, lies, and missing products, go ahead and order from them. Otherwise, stay far away from this company and Helmy!

12 March 2025
Unprompted review
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Reply from Aladdin

Dear Elias, we’re truly sorry your experience was such a letdown—this isn’t the standard we promise or accept. Your feedback is being taken seriously, and we’re actively reviewing what went wrong to make it right. Please reach out one more time with your order number so we can resolve this properly.❤️

Rated 1 out of 5 stars

This website seems a scammer I ordered…

I ordered on march 5 and till today I did not recurve my orders instead it was stuck in Germany for now 8 days and I’m living in Hongkong don’t know why it went to Germany …..spent more then 250 euros in this purchase …… at the end I did not receive the goods but I got refunded

23 March 2025
Unprompted review
Aladdin logo

Reply from Aladdin

We're truly sorry for the shipping mess—it’s frustrating, and you had every right to expect better. While we're glad your refund was processed, we wish your experience had been smooth from the start. We’re working hard to improve our logistics and hope we’ll have a chance to do right by you in the future. ❤️

Rated 1 out of 5 stars

Never buy and trust them

Never buy and trust them, i bought some products they charged same day, and they say 3-4 days deliverey,but its been 17 days they didnt ship anythig, and they dont refund i emailed and text them they dont care, even they dont have office or contact number in U.S, no address just says Santa Clarita, i m still try to get my money back, stay away, never buy...

2 March 2025
Unprompted review
Aladdin logo

Reply from Aladdin

We’re genuinely sorry for the frustration you’ve faced—this is not how we want any customer to feel. Delays like this are unacceptable, and we know how important trust is. Thank you for your patience. ❤️

Rated 1 out of 5 stars

I ordered dates from them 3lb for 115$…

I ordered dates from them 3lb for 115$ something but they are less than 2lb in weigh it’s totally inappropriate and kind of robbers so be careful when you try to order something from trading
Worse experience ever 😡

3 March 2025
Unprompted review
Aladdin logo

Reply from Aladdin

Dear Muhammad, we're really sorry to hear your order arrived underweight—that’s not acceptable, and we take it seriously. Please reach out with your order details so we can make it right. This isn’t the experience we aim to deliver. ❤️

Rated 5 out of 5 stars

I've been a fan of tryAladdin for a…

I've been a fan of tryAladdin for a while now, and their products never disappoint. The Malak Baklava is a personal favorite – the layers are so delicate and the filling is perfectly balanced. The Zestona Baklava is also excellent, with its unique flavor profile. Their pomegranate tea is a wonderful way to add a touch of exotic flavor to my day, and the pistachio butter is incredibly rich and creamy. If you're looking for high-quality Middle Eastern treats, tryAladdin is the way to go

30 January 2025
Rated 1 out of 5 stars

WORST DATES EVER

We ordered AJWA Dates ($190 worth) from this guys. We are regular consumer of dates and have dates from many places for past 30 years. This dates were the worst of all. Yes, no kidding they were worst of all, more like a dry dates. We are very disappointed with them. When we reached out to company, they responded saying they are organic dates and you might want to try warming them up. They got our $190 but they not going to get anymore business' from us.

DO NOT ORDER DATES FROM THIS COMPANY

25 December 2023
Unprompted review
Aladdin logo

Reply from Aladdin

We’re truly sorry the Ajwa dates didn’t meet your expectations—especially as someone with decades of experience. Your feedback matters deeply, and while our dates are organic and minimally processed, that shouldn’t come at the cost of quality. We appreciate you giving us a try, even though we couldn’t deliver what you hoped for. ❤️

Rated 1 out of 5 stars

I placed an order and received STALE

I placed an order and received STALE, DRY, AND TASTELESS baklavas. When I told them, they offered a 10% discount on a future order. (So there's that...) I would give a zero rating if I could.

11 May 2023
Unprompted review
Aladdin logo

Reply from Aladdin

We’re really sorry your baklava didn’t live up to expectations—that’s unacceptable. A 10% discount clearly wasn’t enough, and we appreciate your honest feedback. We’re committed to making this right and improving every batch. Thanks for telling us. ❤️

Rated 1 out of 5 stars

If I could give them a zero

If I could give them a zero! Beware they are scamming people! I ordered Baklava almost a weeks ago and it’s still stuck in clearance, I mean if such things are freshly made I also want to taste its freshness. It might perish if it’s sitting there in clearance for so long. Don’t waste your money and buy it locally.

19 January 2023
Unprompted review
Aladdin logo

Reply from Aladdin

Dear Dipti,

Thank you for taking the time to leave us a review, we appreciate all feedback from our customers, positive or negative. We understand that you had a negative experience with your recent order and we would like to address your concerns.

We apologize for the delay in shipping your order and any inconvenience it may have caused. We did fulfill your order within 2 days, however, we cannot control shipping times once the package leaves our facility. We understand your concern about the freshness of the baklava, and we want to assure you that we only pick up fresh baklava after the order is made to maintain the highest quality and freshness standards. We do not store inventory to guarantee the freshness of our products.

We understand your disappointment with your experience and want to make it right. Please reach out to us and we will work to resolve the issue to your satisfaction. We value your business and hope to have the opportunity to serve you again in the future.

Thank you for choosing us and have a great day.

Best regards,
Aladdin Team

Rated 5 out of 5 stars

I had baklava and turkish delight…

I had baklava and turkish delight delivered from these guys and it was all great. Immediately ordered again.

25 July 2022
Unprompted review
Aladdin logo

Reply from Aladdin

Thank you for sharing your feedback on our small business, Don! We're glad to hear you enjoyed your treats so much

Rated 5 out of 5 stars

This place needs this review!! So I am here

Hey there Trust Pilot and everyone who visits for reviews. I have come here to leave a review for a site that sells some of my favorite products. I left a review on their website today and noticed they really do not have any reviews on their website nor anywhere. I have found life in their Baklava and I want to share my love for such high quality products and fast service. As for the company iv had no problems with shipping or quality as its been perfect. Here is the review for their Celebiogullari Antep Pistachio Baklava that I wrote I think this will give you a better idea of what you are getting and how pleased it made me.

"For anyone curious, children do love these. These are the treats that guide the light and my kids will be the best behaved little buggers you have ever seen and for these.

Now if you look at the box you will see a delightful box with the Pistachio treats waiting to be consumed. Everything came packaged well and food was all in order with out being strewn about in a messy fashion. I have ordered from a lot of websites like amazon, etsy, and even local because I am a Baklava fan and there is always something different about every brand. These are just the perfect texture and every bite was a delight, I saver every single one of these. The flavor is perfect and having ordered from here twice I can say it is consistent which is very important. Anyways thanks and I hope you keep it up guys I don't want to see this go away anytime soon!!!"

19 February 2022
Unprompted review
Show reviews in all languages. (63 reviews)

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