Banner for V1 Distribution Ltd

V1 Distribution Ltd Reviews 7,866

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting its speed, efficiency, and the careful handling of items. Consumers appreciate being kept well-informed throughout the delivery process, with timely updates and accurate arrival estimates. Many reviewers specifically commend the staff for their friendliness, politeness, and professionalism. People also value the service provided, noting that delivery teams often go the extra mile by offering to place items in the room of their choice, assembling furniture, and removing packaging. The positive sentiment extends to the product quality, with reviewers expressing satisfaction with their purchases. Overall, reviewers are pleased with the company's communication and the helpfulness of the staff, making for a smooth and positive experience.

Based on these reviews

Rated 5 out of 5 stars

Absolutely flawless bed delivery, delivered within the time window and was kept very well updated throughout. Our delivery men Sharn and Neeraj were so friendly and patient climbing up the stairs and... See more

Company replied

Rated 5 out of 5 stars

2 polite and careful delivery guys Ajaybir and Jagroop delivered and set up my furniture no problem. Taking care and consideration whilst doing it. Removed old furniture and cleaned up afterwards with... See more

Company replied

Rated 5 out of 5 stars

Was emailed when they had received our goods at their depot and told they would contact us as soon as they knew delivery date. Delivered within a few days as promised, phoned half an hour before arr... See more

Company replied

Rated 5 out of 5 stars

Just had a bed delivered by these guys. They called before they arrived and gave me an exact delivery time.The 2 lads Saurav and Naseeb are an absolute credit to the company. Friendly , professional a... See more

Company replied

Rated 5 out of 5 stars

Great delivery service with this company. Perfect communication regarding delivery day and time. Arrived earlier than planned. The two guys (team JAG) were extremely polite and friendly. Shoes off... See more

Rated 5 out of 5 stars

Karan and Kulrinder were my delivery drivers, they telephoned me about 15mins before arriving, very polite and very carefully took my new bedframe to my attic bedroom. Both happily removed their shoes... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with the delivery of my replacement sofa. Both Karan and Kulminder arrived within their promised time slot and were incredibly careful navigating some tight turns in my hallway w... See more

Company replied

Rated 5 out of 5 stars

Quality of production is really good as expected and delivery was quite smooth too although it has take it’s on time for order to be dispatched! Two young mens named HARSEWAK & GOURAV did really good... See more

Company replied

Rated 5 out of 5 stars

5* service. Fantastic communication, really polite, extremely friendly and helpful delivery men. They took great care turning their van, their driver was conscious of now going onto my lawn, So respec... See more

Company replied

Rated 5 out of 5 stars

Really easy, hassle free process to arrange delivery. Received an email with my delivery date and timeframe, I had the option to accept or rearrange. My delivery team were Pushkar and Ajay - they... See more

Rated 5 out of 5 stars

Super fast delivery as it was delivered the next day from ordering. The delivery drivers Lovepreet and Rajwinder were friendly, polite and respectful and took great care within my home with their foot... See more

Company replied

Rated 5 out of 5 stars

The Bed Supermarket should use these guys all the time! Great website, communication & service. Knocks spots off the company they are currently using. The beds & mattresses are great, but they... See more

Company replied

Rated 5 out of 5 stars

Just had beds delivered by SARB team at V1.Two very pleasant and helpful guys.Helped with set up and took away all packaging.Great communication over the previous 2 days. Arrived bang on time.The serv... See more

Company replied

Rated 5 out of 5 stars

Gagan and Akhil were spot on!! Polite, friendly and helpful. I think we were the last drop of the day, and being able to keep an eye on the planned time of arrival made our lives easier because we ne... See more

Company replied

Rated 5 out of 5 stars

The attitude of the two brilliant delivery men and the tracking system backed up by phone calls with updates were second to none. I would highly recommend V1 distribution. I can't praise them enough.... See more

Company replied

Rated 5 out of 5 stars

The SARB team arrived on time and delivered my mattress exactly as planned, despite a very long drive from Birmingham to Aberdeen! The two man team were polite and the man who took the new mattress t... See more

Company replied

Rated 5 out of 5 stars

Good communication re delivery via email and a call on the day with a 15 minute expected time of arrival. Arrived as promised and carried boxes upstairs to required location. Polite and kind to kids... See more

Company replied

Rated 1 out of 5 stars

Three different time slots in one day, last slot being 10.20pm at night, waited in all day, didn’t turn up, no notifications to advise of such and then told van had broken down after I chased for an u... See more

Company replied

Rated 5 out of 5 stars

We had Team Jack deliver our settee today. The app enabled us to have updates on status of delivery. On arrival they removed our old settee and assembled our new one. They were careful, kind and polit... See more

Company replied

Rated 5 out of 5 stars

Rajvir and Jeeta delivered my new bed. Contacted me via phone and message 20 minutes before arriving. Both very polite, respected my property and delivered the item to an upstairs bedroom take care an... See more

Company replied

Rated 5 out of 5 stars

Anmol and Aman were an excellent delivery team. They rang half an hour out and had no problem taking our bed pieces up two flights of bendy stairs. They were polite enough to ask whether to remove... See more

Company replied

Rated 5 out of 5 stars

Delivered two days after receiving our order into the V1 depot by two extremely helpful and cheerful people - Lovepreet and Rajwinder. The depot kept us up to date with everything and the delivery t... See more

Company replied

Rated 5 out of 5 stars

Good clear communication from the start. We are notoriously difficult to find as postcode takes delivery drivers to wrong area. I supplied what3words as added info. I received a three hour window for... See more

Company replied

Rated 5 out of 5 stars

My new mattress was expertly and efficiently delivered today by Karan & Joban,thankyou. I was kept updated on delivery date and also the time of delivery with the final call just when 30mins away. Th... See more

Company replied

Rated 3 out of 5 stars

Our house is difficult to find so we contacted them to give clear instructions before delivery. These were not passed on to the driver who went to the wrong side of the river. After multiple calls try... See more

Rated 5 out of 5 stars

Delivery service was great, couldn't fault the team that planned the delivery, I couldn't do the original planned day and they were very helpful re organising this for me. Pandeep and his team that de... See more

Company replied

Rated 5 out of 5 stars

Very happy with the whole experience from ordering to delivery, Team Jag were great, very professional and quick, cleared all the packaging and mess afterwards. They called me 20 mins before arrival... See more

Company replied

Rated 5 out of 5 stars

No issues , good communication on Email and phone. Met the estimated delivery slot easily , arriving at the earliest given time . Two pleasant men carried them into the hallway. Asked us if that w... See more

Company replied

Rated 5 out of 5 stars

The two gentleman were polite and efficient. Took the items up to the room i requested no problem, no issues. I was notified the day before of delivery date & time window. On the day i was notified... See more

Company replied

Rated 1 out of 5 stars

Driver was in too much of a rush and delivered half the items and then drove off before we could tell him there was more! V1 were contacted immediately and refused to tell the driver to come back beca... See more

Company replied

Rated 5 out of 5 stars

Team Harman delivered our new sofas today! Brilliant service, items arrived 2 days earlier than originally planned and also a few hours earlier than scheduled on the day. Kept updated with a courtesy... See more

Company replied

Rated 5 out of 5 stars

Team Jag made the delivery experience smooth and easy. They text before hand and said how long they would be and arrived within that time slot. They were respectful of our home by removing their shoes... See more

Company replied

Rated 5 out of 5 stars

Item delivered within two days of receipt into their warehouse. Good communication before delivery, notified of estimated time of arrival on day before. Driver called when on the way. It was raining s... See more

Company replied

Rated 5 out of 5 stars

Jagroop and Pankaj installed new sofa corner and recliner system in limited space, with good humour. Explained the working parts.Took away all packaging and old furniture all within 40 minutes. Excell... See more

Company replied

Rated 5 out of 5 stars

Thank you to team SARB. They were fantastic both at drop off and pick up. The supplier (not the distribution company) really messed up our order but once this was sorted, everything was fine. Team SA... See more

Company replied

Rated 5 out of 5 stars

Team SARB arrived today to fit a headboard onto a new bed which had previously been left behind on the original delivery. They were polite, friendly , helpful and professional and also on time. The... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with V1 Distribution. Rajvir & Jeeta called ahead to say they were 30 minutes away. How refreshing to meet delivery staff, who are polite & care about the job they are doing. They... See more

Company replied

Rated 5 out of 5 stars

Easy to confirm delivery details, updated on day of arrival, phoned as well to confirm delivery time. Delivery team also offered to take their shoes off when they came in the house, to deliver the bed... See more

Company replied

Rated 5 out of 5 stars

This was a very positive experience. My initial phone call to V1 enquiring when my delivery might take place was answered quickly and I was given a helpful update. Once my delivery date and time had... See more

Company replied


Company details

  1. #7 of 35 best companies in Courier and Delivery Service
  2. #7 of 27 best companies in Delivery Service
  3. #5 of 12 best companies in Distribution Service
  4. #7 of 34 best companies in Logistics service
  5. #9 of 27 best companies in Delivery Company
  6. #21 of 55 best companies in Storage facility

Written by the company

V1 Distribution offers a premier two-man delivery service, backed by an unwavering commitment to communication and professionalism. We provide end-to-end distribution solutions that begin at our state-of-the-art warehousing/ storage facility, strategically located in Midlands to serve the entire UK. From here, our seamless service starts with a complimentary collection of your goods, handled with the same care and expertise as our final delivery. Our network provides nationwide coverage, ensuring your items can be delivered to virtually any address across the UK. Throughout the entire process, we maintain an unwavering focus on the careful picking of both fragile and heavy items, with our highly trained team utilizing specialized equipment and techniques to guarantee every product remains in safe condition. This comprehensive approach, which includes room of choice delivery, assembly, packaging removal and disposal of old goods, is designed to not only meet but exceed customer expectations, enhancing your brand's reputation with every delivery. Choose V1 as your growth partner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daz and Gagan - Great Customer Service

Daz and Gagan delivered our sofa. They went above and beyond and helped deliver it to the garden outbuilding all the way at the back of the house. They helped carry the heavy box to the garden outbuilding when they weren’t obliged to. Thank you to both of them, I hope they get the recognition they deserve! They represent the company very well.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

The service was really good

The service was really good. Daz and gagan delivered the bed at exactly the time they said they would. I got a phone call 30 mins before. They were really polite and courteous.
The communication from the company was brilliant as I could leave a message and get a speedy response

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I had my new bed delivered from beds…

I had my new bed delivered from beds online today and was so impressed by the two men who delivered,installed my new bed and dismantled and removed my old bed and took it away.Saurav and Amrit were polite and super efficient,even though i had received no prior notification of delivery so had not dismantled old bed nothing was too much trouble for them and i would definitely recommend them

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Ajaybir singh and jagroop

Ajaybir singh and jagroop were fantastic, delivered the bed within the alloted time given and built the bed in a timely manner. Whilst at my property they were very respectful thank you

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Efficient delivery

Very helpful 2 man delivery
No items were damaged during delivery and installation.
I used the remove old bed and assemble new one - they left no mess, were polite and efficient.

31 January 2026
Rated 5 out of 5 stars

Polite and keen staff.

Punctual and polite even found out house. Other delivery companies can't find us and say we are out!! First class duo Saurav and Amrit!!
I would recommend this company

11 February 2026
Unprompted review
Rated 5 out of 5 stars

team SARB were on time

team SARB were on time, quick and efficient clearing up the packaging as they went. they then demonstrated the bed to my satisfaction. I would have given this testimonial sooner but when I tried to do it with my phone, your app started asking for passwords!

10 February 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Kept me informed of estimated delivery time. Pradeep’s team were very helpful and professional

11 February 2026
Unprompted review
Rated 2 out of 5 stars

Not a good experience

Despite the 2 delivery men being pleasant, they were not able to assemble the bed…did not have a screwdriver & when attaching ( or trying to attach) the headboard, a retaining nut was missing and they said we needed a new divan base! Took a video and sent it to where I know not, as they were not speaking English between themselves.
They said they would sort the problem with the bed company, but this has not happened & I am still chasing up the company. So despite delivering all the bed etc it is still not completely assembled, something that I paid for.
Not a good experience I’m afraid. I had waited to give a review in the hopes that things would have been resolved and a better try could have been given.

3 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look