Javier gave great customer service. we booked 6 vans and he was patient as we went thru the process. I'd like to give a shoot out to Juan who is on vacation this time around, but we book thru him went... See more
Company replied
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See what reviewers are saying
Verified
This was the first time me and my Girlfriend ever booked a rental car in life, and we choose your website due to a review from a friend. I didn't know that the Rental Holder and the credit card holder... See more
Company replied
Verified
Viajemos´ booking systems is very efficient. It is laid out so one can scroll down and see which vehicle and price appeals to you. Also, the option for insurance is included in the price and they pr... See more
Company replied
Maria was very professional as she listened to my dilemma and immediately set about solving my situation. She promptly opened a ticket to address my query and had me confirm while speaking to her that... See more
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Company details
Information provided by various external sources
En Viajemos.com podrás encontrar precios altamente competitivos en hotelería y alquiler de autos con destino a Estados Unidos, Europa, Canadá, México y Brasil. Compara los precios de las mejores rentadoras de alquiler de autos y reconocidas a nivel mundial, seleciona el auto que más se ajuste a tus necesidades y reserva tu auto online en tres sencillos pasos ¡Descubre los privilegios que solo una agencia líder puede ofrecer! _________________________________________ In Viajemos.com you can find highly competitive prices in hotel and car rentals to the United States, Europe, Canada, Mexico, and Brazil. Compare the prices of the best, widely known car rental agencies, select the vehicle that better suits your needs, and reserve your vehicle online with three easy steps. Discover all the privileges that only a leading car rental agency can offer!
Contact info
475 Brickell Avenue #4314 Miami, FL, 33131, Miami, United States
- +1 786-924-3703
- info@viajemos.com
- viajemos.com
4.8
Excellent
10K reviews
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Verified
Great experience !
21 May 2025
Reply from Viajemos.com
Carlos, we’re glad to know you had a great experience. Thank you for sharing your feedback and for choosing us ✨🚗
Javier gave great customer service
Javier gave great customer service. we booked 6 vans and he was patient as we went thru the process. I'd like to give a shoot out to Juan who is on vacation this time around, but we book thru him went we are planning our trips as well. Thank you for the great service all around!!
4 February 2026
Unprompted review
Reply from Viajemos.com
Dan, thank you for sharing such a thoughtful message. Coordinating multiple vans takes patience, and we’re glad Javier guided you through the process so smoothly. It’s also great to hear your continued trust in Juan when planning your trips. We truly appreciate the recognition and are happy to support you anytime 🙌🚐
I want to make public the bitter…
I want to make public the bitter experience I'm having with VIAJEMOS.COM, hoping that someone will address and resolve my problem through this channel. I canceled a car rental reservation on December 26, 2025, which went through, but for various reasons I haven't received a refund.
3 February 2026
Unprompted review
Reply from Viajemos.com
Ruben, we’re truly sorry for the frustration this situation has caused and we sincerely apologize for the delay with your refund. We understand how concerning this is, especially after your cancellation was processed. Our team will reach out to you directly to review your case in detail and assist you until it is properly resolved. Thank you for bringing this to our attention, and please accept our apologies for the inconvenience 🤝💬
Great Service!!
2 February 2026
Unprompted review
Reply from Viajemos.com
Angel, we’re glad to hear you had a great experience. Thank you for taking the time to share your feedback—it truly means a lot to us ⭐🤝
Reply from Viajemos.com
Hola Steven, ☎️ Nos encanta saber que nuestra atención fue clara, humana y útil. ¡Gracias!
Seamless Experience
I’d like to thank Javier Calderón for his help during the reservation process. His patience, attentiveness, and kindness made everything smooth and stress-free. Thank you, Viajemos, for yet another successful experience.
21 January 2026
Unprompted review
Reply from Viajemos.com
Kenneth, we’re thrilled to hear that Javier Calderón made your reservation process seamless and stress-free with his patience and attentiveness. Thank you for choosing Viajemos again — your satisfaction means the world to us! 🌟🚗
Verified
Viajemos.com is the best site for car…
Viajemos.com is the best site for car rental. From anywhere in the world.
24 August 2025
Reply from Viajemos.com
Knowing that you consider Viajemos.com the best option to rent a car from anywhere in the world truly motivates us. Thank you for trusting our platform and for sharing your experience 🌍🚗
Reply from Viajemos.com
Thank you for your comment, Yanira!
We’re happy to know you received excellent and very nice service. Your feedback means a lot to us and motivates our team to keep delivering great experiences 😊🌟
Had to change the reservation for my car rental
Had to change the reservation for my car rental, Angelica Avila was excellent rearranging it, recommended!!
3 January 2026
Unprompted review
Reply from Viajemos.com
Thank you for your comment, Luis!
We’re glad to hear that Angélica Ávila was excellent helping you rearrange your car rental reservation. We truly appreciate your recommendation and are happy to support you whenever you need it 🚗✨
Estefani Ruiz 👌🏻
17 December 2025
Unprompted review
Reply from Viajemos.com
Hola Daniel 👋
Gracias por tu comentario. Nos alegra saber que la atención brindada por Estefani Ruiz fue de tu agrado. Su compromiso y dedicación reflejan el servicio de calidad que buscamos ofrecer en cada atención 🌎🚘
Verified
Reply from Viajemos.com
Hi Vicky!
Thank you so much for your kind words. We’re thrilled to hear that you enjoyed both our prices and customer service. We look forward to helping you plan many more amazing trips in the future ✈️🚘🌍
Angélica Avila was great
21 November 2025
Unprompted review
Reply from Viajemos.com
Hi Manuel!
Thank you for your feedback — we’re happy to hear that Angélica Ávila was great while assisting you 😊✨ We appreciate you choosing us and hope to help you again on your next rental!
Javier Valdron has a one of the best…
Javier Valdron has a one of the best agents working with Viajemos. He is very patient and ensures that everything is correct before he ends the call. Great agent
14 November 2025
Unprompted review
Reply from Viajemos.com
¡Hi Lucius!
Thank you for highlighting Javier’s great work — his patience and attention to detail truly stand out 🙌✨ We appreciate your trust!
Lorena Sanchez 's service
Lorena Sanchez called me to inform me she was already processing a refund of a service I never received. Her service was polite and helpful.
7 November 2025
Unprompted review
Reply from Viajemos.com
Thank you for your feedback, Stephanya! ✈️🌎💬 We’re glad Lorena Sánchez provided polite and helpful service, and that your refund is being processed smoothly. We look forward to assisting you on your next trip!
Excellent service
Excellent service. Thanks to Ms. Avila for her help.
6 November 2025
Unprompted review
Reply from Viajemos.com
Hi Naomi! 🌍🚘
We’re so glad to hear you received excellent service and that Ms. Avila was there to help you every step of the way. We can’t wait to be part of your next travel adventure on the road!
Good customer service
Good customer service, thanks Milenia Herera and Laura Perez for your knowledge , comprention and human treat for solutions
29 October 2025
Unprompted review
Reply from Viajemos.com
Thank you so much, Wilfredo!
We’re delighted to know you received such great customer service and that Mirelian Herrera and Laura Pérez provided you with knowledgeable, understanding, and caring support 🌟💼. We’ll make sure to share your kind words with them — they’ll be thrilled! We truly appreciate you choosing us and hope to assist you again on your next journey 🚗💙.
Verified
facilidades
18 October 2025
Reply from Viajemos.com
¡Gracias, Eloi!
Nos alegra saber que encontraste todo fácil y cómodo con nosotros. ¡Esperamos acompañarte en tu próximo viaje! 🚗✈️
Verified
Assistance provided by Claudia Munoz…
Assistance provided by Claudia Munoz was Excellent. Responses could be a little faster.
23 October 2025
Reply from Viajemos.com
Thank you, Krishna!
We’re glad to know Claudia provided excellent assistance. We appreciate your feedback about response time — it helps us keep improving to serve you even better next time. 🚗✨
Verified
Cleanliness of car
The customer service in MYR was great. What was Not great was that the car was dirty inside & out. The windows wers grimy and difficult to see out of, while the back seats were dusty
6 October 2025
Reply from Viajemos.com
Hi Terry 👋
We’re truly sorry for what happened at the counter and for the condition in which the vehicle was delivered. We understand that when you’re traveling, the last thing you want is to deal with this kind of inconvenience. 🚗💨
We’ll be reaching out to you soon to learn more details and provide the best possible assistance. Thank you for sharing your experience — it helps us continue improving.
Verified
Very easy to make the reservation great…
Very easy to make the reservation great prices!!
11 October 2025
Reply from Viajemos.com
Thank you so much, Mary!
We’re glad to know the booking process was easy and that you loved our prices. Hope to see you again on your next trip! 🌴
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