Vinted DE Reviews 8,213

Vinted support cares about one thing: creating sales. Whenever you reach out to them, e.g. obviously wrong descriptions, they rule in favor of you reselling on the platform. No protection and the rate... See more

Usually things work relatively smoothly. However, when there is a problem, Vinted support is USELESS and BIASED. I sent a parcel with TRIPLE protection: an outer cardboard box, an inner reinforcem... See more

generally its a pretty good app but there are some annoying things that lead to only a 3 star rating: 1. the algorithm is horrible, once you look for a specific item your home page will be ONLY this i... See more

Sadly it offers virtually no protection for sellers. If a buyer makes a false claim, the seller is automatically at a disadvantage, even when there is no solid evidence. Customer support tends to side... See more

Can not recommend this platform And as it going forward it is getting worse. Dysfunctional processes and little care about customers (sellers and buyers). My recent case: I sold the hoodie which... See more

I lost a significant amount of money as a seller because Vinted offers virtually no protection for vendors. Support responses are purely automated and meaningless. They do not address the issue at a... See more

Easy to use App, to get rid of stuff I‘m never using/wearing! However, sometimes I think the algorithm is acting weird when you’re uploading multiple items at once. The engagement is down to zero in t... See more

Myself and the buyer have been waiting for 6 weeks for a resolution as the package was lost by the carrier or by the postal depot where it was delivered. Every time we inquire, we are told to wait 35... See more

As a Child, I was always looking forward to wear my unicorn Tshirt and my glitter Jeans. This excitement is something long lost since everything I can buy nowadays is either boring or expensive but w... See more

Vinted is a third party Balkan based company who likes to take commissions but the customers care is useless. Vinted likes to make many thorough their system purchases where whatever you by from a pri... See more

Support is closing problem constantly without helping. I have no other option of getting shipping information but via vinted Support after they closed the sell. And I don't know where the return... See more

Sellers Keep Everything: No commission fees means you keep 100% of your profit, which is rare in resale. • Low Friction: You can list an item in under 60 seconds. Shipping is handled via digital... See more

Customer Support is horrible. Vinted is a good platform to buy and sell, IF everything goes right. I sent out an item, that got stuck with DPD and needed 3 weeks to be delivered. My order got canceled... See more

The Vinted Shopping System is very comfortable and we use it a lot. It is just so easy to trade, to pay and ship thrifted items. I really enjoy seeing so Many european countries united in the Vinted U... See more

Vinted is the worst place to do business. After making a purchase through Vinted and agreeing to a return to the seller, Vinted hasn't refunded the money for almost a month and a half. Vinted k... See more

My package was lost and when i reached out to support i kept getting automated templated replies. I used their shipping method and the buyer didn't receive the item. They just ignored my claims and di... See more

Vinted is a great App and so much easier to use than other Apps that sell vintage clothing. However, many many people sell SHEIN and other low quality fast fashion items and want like 30€ for it. But... See more

Easy listing, friendly communication with buyers, second chance for used clothing is sustainable, also nice opportunity to sell new clothes that we bought but finally was not worn. It‘s also nice to h... See more

Great platform for selling and buying second hand clothes and more. The integrated paying system makes the whole process even easier and offers very cheap shipping costs. Just recieved a nice Backpack... See more

I just love the App it’s very easy to use and so practical ! People on there are nice (my experience) I’ve often made fair prices and the app is well designed and constructed. So far , I haven’t had a... See more

As soon as you need customer support, it ends up in a disaster. If you buy via the Vinted system, you have to pay a forced customer protection fee, but it's just a way to make money. If you contact... See more

⚠️ A REAL WARNING ABOUT VINTED ⚠️ I honestly never expected a platform this big to treat buyers like this… I received items that were NOTHING like the photos or description, and instead of helping... See more

I am extremely unhappy as a seller of high value goods, especially on their verification process! I am also sorry for the buyer! I sold a Chopard HAPPY DIAMONDS ring. It seems very logic that my... See more

I have had a items automatically withdrawn by Vinted because Vinted decided that the item and photos had already been listed. These are absolutely my items, my photos it’s just rather frustrating... See more

As a seller, I’m shocked by how Vinted.de handles disputes: 1. - The buyer first claimed my bag was "fake" (I provided proof + serial number match). When that failed, they made up a "bad sm... See more

I used to love Vinted because it felt local, sustainable, and easy to use. But now I constantly see listings from France, the Netherlands, or even Italy, even though I’m in Germany and only want t... See more

So I asked a buyer to pay via Paypal because shipping to Italy takes more than 10 days and then parcels usually lie somewhere and waiting to be picked up. Then I wait for confirmation and then anot... See more

Awful experience. Vinted repeatedly acts like they can do nothing once a short time window of 2 days (!) expires. They do this while also encouraging you to try to settle things with the seller... See more

It's not normal to let sellers demand PayPal F&F only for expensive items. Do you even have a roadmap for this platform? Do you realize how insane this is for buyers in other countries? This isn't a m... See more

I like shopping on Vinted as the assortment has become so huge you can always find something in your price range. Especially search for specific brands is more easy here than elsewhere. Further I tr... See more

I sold fragile plates on Vinted and packed them very securely. The buyer confirmed that they were well packed and the damage was clearly caused by UPS. Despite this, Vinted canceled the sale an... See more

Hope that you will never need to contact the support team. No easy way to get in contact with real people, just automated AI messages. If you get to talk to an actual human they respond with standard... See more

Selling on Vinted is super easy! You can list something with very little effort and people can buy it right away without needing extra details. The only downside is that it sometimes feels like your l... See more

Their customer service are not qualified individuals, but people contracted randomly who do not have even elementary knowledge about fashion. I received ysl bag that was missing one closing metal butt... See more

I have shipped many parcels via Vinted and never experienced an issue like this before. In this case, I handed in a parcel correctly at a DPD parcel locker, fully following Vinted’s shipping in... See more

I have significantly improved my selling skills and started to better understand what can be called “dropshipping.” I have upgraded my abilities in this field, and I am truly grateful to Vinted for... See more

I sold an item through the Vinted system. The buyer never picked it up, so it was shipped back to me through UPS, who went on to falsely claim they never found me. Given UPS horrible communication... See more

Vinted really doesn’t care about their reviews or customer satisfaction. I was scammed out of 100€ after receiving a fake and damaged perfume. I paid for the buyers protection, obviously incase anyth... See more

I think Vinted is a great opportunity to get rid of stuff and even getting money for it and to find great new things. From my experiences the community is very friendly and supportive and I‘ve never h... See more

As a platform it is amazing but as a customer service if it is possible to give less than one star I would have done that.I sent them the photos that the item is not working properly followed by one... See more

If you buy something trough the hunted system and the seller decides to send you something in bad shape, go claim no one. Doble postage and templates after templates from the customer service. I sol... See more

I have been using Vinted.de for a while now and I am very satisfied with the overall experience. The application works flawlessly and is very intuitive to use. What impressed me most is their buyer... See more

I sold a handmade mug on Vinted and the handle got broken in transit. Vinted won't release the cost of the item and pay me, because allegedly I didn't pack the item properly. The buyer sent me picture... See more

I have been a seller on Vinted for 4years, got 100+ positive reviews my account, so I greatly participated to the platform earning money, but I never bought anything myself. I can not log into my acco... See more

Frustrating and Unfair for Buyers I repeatedly pay for Vinted’s Buyer Protection and always use the in-app checkout — and yet, every time I actually need this “protection,” it turns out to b... See more

I really, really love this platform – unfortunately, the customer service is a huge downside. I was scammed and honestly felt that Vinted didn’t really care. All I wanted was for the user to be rem... See more