Vinted DK Reviews 3,018

Vinted is absolutely frustrating. They force you to use unreliable couriers like DAO, who hold packages for days, and when you try to get help, you only get a bot, not a human. They are holding you... See more

I strongly urge everyone to stay away from Vinted. My experience with them has been extremely negative, especially when it comes to their customer service. If something goes wrong, you risk losing bot... See more

I recently created a Vinted account to clear out my wardrobe, listing only items I personally own. Suddenly, my account was permanently banned—apparently due to one item I bought over 10 years ago in... See more

They should be prosecuted for facilitating the selling counterfeit goods. There is SOOOOOO many counterfeit goods and you get the same response, that they don't find anything wrong with the post,... See more

I sold many many items on Trendsales from their start date until Vinted took it over and I had to take a break from online sales. Now after moving from a huge house to smaller flat, I had to say g... See more

Easy to manage and set up your sales. Love that you don’t have to recalculate the shipping costs, Vinted have already fixed that for you. I’ve only had positive experience with the app :-)

I was able to sell some of my daughters clothes, which I did not manage to do on other apps or on local flea market. I think it is partly because not only people from Denmark can see what you are sell... See more

I use vinted to buy everything. From house decor to clothing I shop for it on vinted. I love the platform, shipping costs and low costs. As a seller I love it even more. The points system works great... See more

It used to be a decent site now u see nothing but polish people selling their fake Nike shoes and acne studios jeans. Even if you report them Vinted says they can’t confirm it those items are actually... See more

Support is answering like a robot sending standard replies without responding to the question. They close the chat without solving the problem. Especially Stanislav from support is really rude. He o... See more

Sellers do not have any protection against parcels that are not picked up by buyer in time. This basically means that as a buyer you Can just not Pick up your parcell if you regret and get a full refu... See more

Normally I find it difficult to shop online, especially because of all the fake companies. But Vinted is different. I find it easy to access, delivery works fine and the clothes I've got is aligned... See more

The WORST service on any site on the internet. Do NOT sell your items here. They perma banned me for selling a 20+ year old Randall guitar combo like wtf how is that counterfeit item? They have a poor... See more

Worst app ever. Everyone is selling fakes and pretending to be genuine. The app gives no support, practically letting the buyer to argue with the seller. If the seller decides to get the product back,... See more

If I could give negative stars, it would have gotten negative 5/5. I send a package to Poland, which was delayed in polish mail service. Due to this even though evidence from the danish mail ser... See more

I have put up 2 pairs of sneaker for sale on 13th of April. I had taken pictures of every important detail, with their respective boxes in the background. Everything was alright, as they let me sell t... See more

The most horrible customer service I have ever come across, no possibility to select which country/city to buy from, strange processes. I sent an offer for an item, the seller accepted, and a few hour... See more

By mistake, I transferred some money to a closed bank account. The money was automatically sent back to Vinted. I have sent all the information from my bank to Vinted’s automated service. I have st... See more

Vinted has some big IT issues, besides a horrible customer service giving automated message not helpful at all. Since 3 days I cannot log in and can’t connect my new phone number. The system seems rea... See more

I am still waiting for a refund of 2 657.98 DKK that has not reached my account. Vinted is asking me to prove I haven’t been refunded—when it is clearly their responsibility to either refund me or... See more

Jeg solgte et par nye, ubrugte støvler på Vinted. Køberen hævdede fejlagtigt, at støvlerne var defekte, og Vinted valgte uden videre at tage køberens parti, selvom mine og købers billeder var... See more

I had a very disappointing experience. I bought an item, and it never arrived at my home. The reason was never explained. It might have been a normal courier problem, but Vinted was not able to hand... See more

After being a member for at least 1 year, this is the situation: 1. The platform doesn’t protect the sellers in case of buyers not paying 2. The platform doesn’t protect the sellers in case of... See more

Vinted will not refund the money I earned from selling a football shirt via them. I sent the money to a closed bank account, which my bank has provided proof of, but Vinted will not refund my money. I... See more

I sold a packet value 575 DKK from Denmark to a customer at Vinted, Piotr Trochalski in Poland. Apparently he did not fit the suit and asked for a return, which I accepted. I received the parcel and h... See more

Would rate 0 stars if I could. A buyer bought three of my items, a lamp, two small jars and 6 glasses. ONE glass was broken upon arrival and without contacting me, vinted decided to refund buyer for... See more

Vinted holds users responsible for courier’s mistake – and refuses to reimburse shipping I sent two parcels with the correct Vinted shipping labels, but the courier (DAO) mixed them up. Both buyers a... See more

Horrible customer service. I still have not received my refund, most likely just speaking with a robot! They make up all kinds of excuses not to have to pay the refund, end conversations, being rude!... See more

I dont understand why it says 4+ but it ask you out of no Where how old you are and wants to se you identitet btw you have to be 18 to sell or buy I found out and I have some money on my wallet wich... See more

Customers buys a vest from me for 94,- dkk. And claims afterwards it came empty. He sends photos and everything with the package being ripped open. I send you all the details etc. And you choose to ju... See more

very bad customer service, I was cheated several times many times the buyers, where switched the garments and claimed damage. transport damages are very difficult to proof and vinted customer service... See more

I don’t enjoy using Vinted. I was a very happy and long time user of the Danish platform Trendsales, and now, after Vinted taking over their clientele, I feel left with a platform flooded with rubbish... See more

Use this website if you want people to be able to scam you and vinted will happily help the people scamming you do so. I sold a jacket never worn, the buyer claimed the jacket they received had hole... See more

They don’t let me withdrew money. I had my money for the camera (original with receipts) on my vinted wallet. Then they said they suspected scam, closed my account and kept my money.... See more

When you move countries you can not change your location, super unprofessional as literally every app is able to change your location. You need to deactive your account but then your email address... See more

Worst app I have ever tried. Most frustrating experience I have had with any app or company. You are locked into a weird and closed off system full of little annoying poorly thought out features. Yo... See more

Ordered a bag. The seller claimed to be used twice, definitely not. After receiving of the bag I have claimed for review, Vinted agreed for return and they informed that the seller is not agreeing... See more

Apparantly you are left alone when you need their help - even if you got the “Buyer’s guarantee” which is worth nothing. A buyer send me fake Salomon’s, really hard to tell they were, but after 1... See more

I think there are a lot to improve. I personally don't like the way the app works regarding contacting them about an issue. There is no email or phone support available and makes me a bit worried and... See more

sent 1 Disney figure for 400 dkr. Mit my daughters profil. the figure was made of hard material, the figure was wrapped in 2 layers of bubble wrap, then corrugated cardboard, and then cardboard a... See more

The best part about the selling on vinted is tracking oh the status of a shipping. It is amazing to get a notification about people adding my announcements in favourites.

They do not have any user support. So if anything goes wrong, you are on your own. Only bots sending you the same text, which does not even make sense. I would never buy anything expensive ( the s... See more

Honestly is one of the worst platforms, i used to love it but in certain situations , it just simply doesn’t work, the customer service doesn’t exist , i bought a product which was false advertised ,... See more

This is the most useless customer service I have ever encountered. I used to live in the Netherlands 3,5 years ago, and had an active account linked to my Dutch phone number. Since then, I moved... See more