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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the company's staff for their friendliness and helpfulness, noting their ability to address any needs or questions promptly. People appreciate the professional and polite customer service, with specific employees frequently mentioned for their exceptional support and clear explanations. The company's service receives high marks for its efficiency and organization. Reviewers highlight seamless payments, good communication, and the ease of registering and checking wages digitally. Consumers are pleased with the straightforward payment process, noting that payments are always on time and any issues are quickly resolved by the team.

Based on these reviews

Rated 5 out of 5 stars

At wecontract the service is excellent. Very professional and you are valued. Spoke to Lucy today very kind and helpful. Lucy reassured me any problems can call the office and they wil... See more

Rated 5 out of 5 stars

Excellent payment company no fuss no dramas salary in bank when it’s supposed to be and everything else taken care of promptly. Elle was a very sweet natured and kind individual to deal with and I w... See more

Rated 4 out of 5 stars

Seamless payments, good comms and frequent. Have to admit, payslips are confusing as they are rolled up. Tax is really high. Holiday pay confused me and info was a little contradictory depending who y... See more

Rated 5 out of 5 stars

Good experience Very straight forward, never had any issues with pay etc. Always very helpful with any inquiries, Lucie/Lucy was always very helpful and professional when I spoke with her. Only... See more

Rated 5 out of 5 stars

During my agency employment, Lucy was my point of contact for financial payments and documentation. She was on hand if any issues or problems did arise. Registering was an easy process and I could che... See more

Rated 5 out of 5 stars

We contract are a excellent company . The staff are very friendly and helpful to meet any needs or quiers required. After everything was set up I recieved a curtosy call from Lucy who the rectified a... See more

Rated 5 out of 5 stars

Excellent and clear support from Elle I recently had some questions regarding my final holiday pay after leaving my role, and the support | received was excellent. I spoke with Elle, who was incredi... See more

Rated 5 out of 5 stars

I had trouble with my rate ov pay and it was paid at the wrong rate on Friday morning due to an agency error but when I spoke to Faye at we contract it was corrected and paid into my bank by lunchti... See more

Rated 5 out of 5 stars

My Agency swapped my payroll to We contract because of a better liability cover. Easiest CIS setup possible. One registration form, one clear helpful phone call with Faye. Job done very smooth process... See more

Rated 5 out of 5 stars

Staff very friendly and very helpful when i had rang up with questions. Yes the umbrella situation wasn’t ideal but it meant I was able to get into work and helped me get a foot into constructio... See more

Rated 5 out of 5 stars

Never any issue with payment, and if there ever on the slight chance is a problem, within 1 phone call everything is sorted thanks to the we contract team. Especially Elle who has been a breath... See more

Rated 5 out of 5 stars

Professional approach. Elle, I used to deal with, is always there for you, no matter what the issue. Best experience I ever had with the accounts as an employee. No "call me tomorrow", no "haven't se... See more

Rated 5 out of 5 stars

Elle helped me massively with understanding everything regarding We Contract and answered every question perfectly to help me understand better and was such a kind and friendly person which made it so... See more

Rated 5 out of 5 stars

First of all I don't really put reviews on things but the customer service I received from 'we contact' was extremely professional, compared to some of if the payroll company's I've used in the past.... See more

Rated 5 out of 5 stars

Lucy was brilliant from start to finish. Explained the payroll process , answered any questions I had. A very polite , knowledgeable and professional young lady. 5stars isn’t really enough. Can’t faul... See more

Rated 5 out of 5 stars

Really happy with the service never let me down always kept me in the loop. Always had a phonecall of the company asking if everything is alright with my pay which is appreciated although I don't use... See more

Rated 5 out of 5 stars

I had to stop what I’m doing just to say that Lucy is a very very good listener and she always does her best to keep the clients happy. Lucy is a problem solver with great communication skills. Anyon... See more

Rated 5 out of 5 stars

Lucy Whitehead was really helpful when she phoned. Payroll service is one of the cheapest out there, pay always correct and on time every Friday morning without fail. Will always use when its possible... See more

Rated 5 out of 5 stars

Have used WeContract for months now. Never had any problems and payments have always been on time. Would like to personally shout out Elle who's polite and professional, credit to the company. Would... See more

Rated 5 out of 5 stars

Very impressed with the level of service that I have received so far from 'We Contract' and would definitely recommend them. Everything seems to be efficient, on time and well organised. Lucy in parti... See more

Rated 5 out of 5 stars

I would have stayed with wecontract if Linsco had not forced me to move to a new payroll company. Been with them about 4 years now and I have never had a problem being paid or seeing my wage slips. U... See more

Rated 5 out of 5 stars

I recently had some questions regarding my final holiday pay after leaving my role, and the support I received was excellent. I spoke with Elle, who was incredibly helpful and professional. She took t... See more

Rated 5 out of 5 stars

Spoke to elle on the phone yesterday about my dealings with it being the first payment I received Elle sounded very professional while I was talking to her. She expressed herself perfectly and Any que... See more

Rated 5 out of 5 stars

Always a pleasure to get paid by. No late payments and no hidden fees as they explain everything beforehand. Always happy to help with enquiries over the phone and will go beyond (in my case) - Thanks... See more

Rated 5 out of 5 stars

I recently started this job, and the transition has been smooth and easy. Faye was very helpful during the onboarding process, which made settling in straightforward. I’m enjoying the role so far.

Rated 5 out of 5 stars

The friendliest bunch of payroll people I’ve met so far. Always helpful and polite. You talk with someone who wants to help not just someone on the other end of the phone. I e spoken with Ellle on sev... See more

Rated 5 out of 5 stars

Payslips are clear and accurate sent well before payday, pay is always correct as it should be, The staff are friendly and helpful, easy to get hold of. The processing fee for wages is reasonabl... See more

Rated 5 out of 5 stars

I had a very positive experience with We Contract®. The service was efficient, clear, and well organised from start to finish. Miss Elle Bradbourn, Customer Service Administrator, was outstanding.... See more

Rated 5 out of 5 stars

It’s been a pleasure working with Thomas Young of We Contract. Their payroll services are top-notch—fast, efficient, and reliable. I truly appreciated how smooth and seamless the entire process was. T... See more

Rated 5 out of 5 stars

Elle was incredibly helpful in setting up my work payment and payslip account. She made the process smooth and easy to understand. I really appreciated that she followed up a week later to make sure e... See more

Rated 5 out of 5 stars

had a great experience with this payroll company. The service is reliable, efficient, and makes payroll stress-free. A special thank you to Elle, who has been an absolute pleasure to work with – alway... See more

Rated 5 out of 5 stars

Ive had a great experience with WeConract. Always received my wages on time and if you need any help they are very helpful especially Elle. Would highly recommend

Rated 3 out of 5 stars

WeContract, and Eve in particular, were very helpful in sorting out payment of some money I was owed by an agency called Logical Recruitment. I don’t know why they didn’t do what they were supposed to... See more

Rated 5 out of 5 stars

I found WE Contract to be a good payroll company, registration was easy and i found Elle to be both helpful and knowledgeable. No issues with being paid and Elle was quick to follow up with the p45 af... See more

Rated 5 out of 5 stars

10/10 Never had an issue with any follow-up and payments always on time. Elle always makes sure everything is sorted within the timeframe. Well done and thanks for your support.

Rated 5 out of 5 stars

Fantastic team...Any query ive had your staff have been efficient and quick in responding...never had a problem getting paid...Elle has been expentional

Rated 5 out of 5 stars

So far so good. Payments always on time. And had a very professional and friendly woman called Lucy Whitehead. Sorting holiday pay and more for me which was great. And a nice surprise along with perfe... See more

Rated 5 out of 5 stars

It was an absolute pleasure to spend the time on the phone and discuss the contract terms with Lucy. Very professional explained everything in detail and it was a fast forward process. Very easy to ge... See more

Rated 5 out of 5 stars

Brilliant polite service ,everything straight forward and explained, just how it should be in my opinion, I will be recommending to others Best regards Vincent Blackwell

Rated 5 out of 5 stars

Kept updated from the moment of registering.. Any documents incoming.. And statuses of how things were coming along.. Payslip and pay both delivered on the days promised. Excellent service all aro... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ “I’ve had a great experience with We Contract. Elle has been extremely helpful and always made sure everything with my payments was correct and on time. She kept in touch regularly and pro... See more

Rated 5 out of 5 stars

One of the most memorable moments, not many companies will make a follow up in making sure you have been paid correctly. Thank you very much Eve Garland , it was a great pleasure talking to you. You... See more

Company replied


Company details

  1. #3 of 25 best companies in Payroll Service Provider
  2. #5 of 36 best companies in Accounting firm

Written by the company

As a highly respected employment intermediary headquartered in the UK, boasting a wealth of experience, expertise, and dynamism, We Contract proudly holds accreditation from both the Freelancer & Contractor Services Association (FCSA) and SafeRec. With over a decade in the industry, we stand out as trailblazers, having pioneered Full FCSA compliance and secured the prestigious title of the first recipients of SafeRec accreditation. At the forefront of innovation, We Contract is dedicated to setting new standards in efficiency, compliance, and professionalism. Our relentless commitment to service excellence positions us as a dynamic and trusted leader in the realm of employment services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

973 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We contract are a excellent company

We contract are a excellent company . The staff are very friendly and helpful to meet any needs or quiers required. After everything was set up I recieved a curtosy call from Lucy who the rectified a minor issue ( spelling mistake) straight away . Lucy was very helpul in all questions I asked.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

At wecontract the service is excellent.

At wecontract the service is excellent.

Very professional and you are valued.

Spoke to Lucy today very kind and helpful.

Lucy reassured me any problems can call the office and they will be more than happy to help.

Highly recommended

Thanks to all at wecontract.

AJROB

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Faye was very helpful and very patient, she even rang me just to find out if everything was ok or if I had any questions or issues.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Staff very friendly and very helpful…

Staff very friendly and very helpful when i had rang up with questions. Yes the umbrella situation wasn’t ideal but it meant I was able to get into work and helped me get a foot into construction industry.

Would like to thank Elle from WeContract also for helping me out with everything without fuss or delay.

Thanks.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience
Very straight forward, never had any issues with pay etc. Always very helpful with any inquiries, Lucie/Lucy was always very helpful and professional when I spoke with her.
Only left due to finding full time employment.

Thanks,
Jake

3 February 2026

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