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WeRChristmas Reviews 8,691

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and realistic appearance of the products, particularly Christmas trees and decorations. Consumers appreciate the value for money, finding the prices reasonable for the quality received. The fast delivery service is also a highlight for many, with orders often arriving promptly and well-packaged. People express satisfaction with the product range, noting the wide selection available. Despite some mixed feedback regarding specific orders, the overall sentiment towards the company's offerings remains positive. Consumers appreciate the aesthetic appeal and durability of the items, with many mentioning that their decorations have lasted for years.

Based on these reviews

Rated 5 out of 5 stars

Very impressed with the quality and look of my little Christmas tree! Easy to set up, straight out of the box, complete with its lights, and incredibly realistic, too (in fact, it’s the most realisti... See more

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Rated 5 out of 5 stars

good reductions in end of season sale encouraged me to go for a smaller size potted tree for my porch i looked at previously excellent service easy ordering arrived promptly and well packaged ext... See more

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Rated 5 out of 5 stars

Only brought tree after Christmas but we put it up anyway to check everything was included & working properly. It’s beautiful, can’t wait for Christmas to come round again. Delivered within 2 days of... See more

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Rated 5 out of 5 stars

Love the Christmas nativity light for outdoor. Everyone admired the Nativity concept of having it outdoors. Lots of passer by stop to take pictures. Only thing we had to use lots of re-enforcement to... See more

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Rated 3 out of 5 stars

I received a lovely garland but it was damaged. A broken bauble and another one, scratched. I didn’t return it but I did suggest improved packaging. The garland was rolled and placed in a cardboard bo... See more

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Rated 4 out of 5 stars

We bought a waterfall tree for the garden, it was delivered quickly & well packaged. It was lovely, just as described, with as many colour options that you could ever want. My only disappointment was... See more

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Rated 5 out of 5 stars

The tree and lights look absolutely amazing!! The price for the tree is brilliant, as I looked at different shops and nurseries and what they had on offer lacked so much on quality. My tree looks so r... See more

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Rated 5 out of 5 stars

We are so pleased with our new 4ft pre lit Christmas tree purchased from We R Christmas… made our order online on Friday & our tree was delivered by Monday afternoon!! Easily assembled & our own deco... See more

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Rated 5 out of 5 stars

Great editions to my Xmas decorations. Added a tube flashing light tree, happy Xmas window light & stair case garland. They looked great up. WeR Christmas decorations make Xmas that little bit more sp... See more

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Rated 5 out of 5 stars

We were looking for a pre-lit christmas tree and had a wide choice to browse. As their sale was on we could afford a superior one which in normal circumstances would have been too expensive. When it a... See more

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Rated 1 out of 5 stars

Spent £230 on a pre lit tree. Somehow the wire has snapped so the tree is completely dead. Can only assume the tree is manufactured with cheap materials as I've never had this with a pre-lit tree befo... See more

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Rated 5 out of 5 stars

Baubles in the exact colour were available and at very reasonable prices. Delivery was quick, but parcel arrived in a squashed condition. Luckily, baubles were not damaged and company responded quickl... See more

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Rated 5 out of 5 stars

I have bought an amazing amount of outdoor Christmas decorations for my house, all of them have been bought from WeRChristmas.Believe me when I say I am so proud of my house at Xmas I have had dozens... See more

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Rated 5 out of 5 stars

Purchased a 9ft pre lit luxury garland in December 2024. It was on display for 2 weeks for around 5 hours a day. Put it back on display on December 6th and the lights stopped working on December 23rd.... See more

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Rated 1 out of 5 stars

The box arrived damp and torn before I even opened it. Inside, the garland was mouldy and had a strong smell of mould. While I did receive a prompt refund after raising the issue, there was no apology... See more

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Rated 5 out of 5 stars

Fantastic stuff on this website, could spend loads especially on the Christmas decorations. Amazing stuff what you don’t see anywhere else & it doesn’t break the bank , proper decent prizes & could... See more

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Rated 1 out of 5 stars

I received the snow flocked potted Christmas tree and the 1m pre-lit snow flocked majestic wreath for free in exchange for an honest review. Unfortunately, I find them expensive for what they are and... See more

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Rated 5 out of 5 stars

Gorgeous items! Delivered my glass baubles safely! Did have an issue that I received no conformation email after ordering, which worried me, got in touch with customer services and I hadn't entered my... See more

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Rated 1 out of 5 stars

I purchased some outside lights at the end of November. Unpacked them to put up and found they were faulty. Contacted the company straight away by email and received an automated reply with a referenc... See more

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Rated 5 out of 5 stars

Very fast dispatch & delivery, even though I used standard delivery. First box received earlier, with the second part of the order due tomorrow. I got fancy glass baubles from them two years ago, b... See more

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Rated 5 out of 5 stars

I ordered items last year and was extremely happy with the quality and price, so this year I looked at their online site and ordered many more Christmas items. 2 huge box’s arrived on time I was a... See more

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Rated 5 out of 5 stars

Good quality, realistic 3' Christmas tree in pot, as advertised on website. It arrived next day and was well packaged. It looked lovely both just decorated with lights, and with Christmas decora... See more

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Rated 5 out of 5 stars

My second purchase from WeRChristmas. Bought our beautiful tree from them two years ago and now bought a woven tree skirt which arrived super fast! Excellent delivery and well packaged. I shall be p... See more

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Rated 5 out of 5 stars

Great selection on website. Good value in sale. Finance options to pay by Klarna. item arrived in days and easy tracking website. Put up tree on receipt and it’s a quality item. Really pleased w... See more

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Rated 5 out of 5 stars

Ordered multiple times from We R Christmas, tree, wreaths and inside/outside garlands. So many styles to choose from, I always find something to fit my different room schemes. Great quality items for... See more

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Rated 5 out of 5 stars

Customer Service was excellent!! My order was processed and delivered quickly without problem. Upon receipt the product didn't work but was quickly understood by the customer care team. They acted i... See more

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Rated 5 out of 5 stars

I found we r christmas by accident but soo glad I did!! They have a wide range of christmas items which are fabulous & as a person whom changes their decorations nearly every year I was in my element.... See more

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Rated 5 out of 5 stars

I was worried about ordering garlands online but I didn’t have to these garlands where full beautiful just as described on site also my gold light up presents really lovely . I won’t hesitate to buy f... See more

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Rated 5 out of 5 stars

We were looking for a relevant lit Xmas Decoration. The Santa we bought from WeRChristmas is just what we required. It was delivered promptly, but surprisingly needed to be assembled, which was not to... See more

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Rated 1 out of 5 stars

Absolute scammers Again just like many others ordered and no orders Contacted customer service who says it’s parcelforce delays However my neighbour works for parcel force and 100 confirmed jus... See more

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Rated 5 out of 5 stars

This is the second pre-lit tree I’ve purchased here. The latest because I’ve moved to a bigger home and wanted two. Last year’s purchase is still looking fantastic and the second hasn’t disappointed!... See more

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Rated 1 out of 5 stars

Customer service is the most incompetent and useless and they don’t have any kind of empathy for the customers. After several messages and evidence sent that the product bought has never been delive... See more

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Rated 1 out of 5 stars

Bought some velvet bow Christmas tree decorations and they weren’t as advertised/faulty. Matthew was rude on the chat, honestly the worst customer service I’ve ever received. Their policy is that so l... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Beautiful and Great Quality! I absolutely love the berry cluster baubles! I bought three packs in different colours for my first Christmas in my new home, and they’ve really brought my tre... See more

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Rated 1 out of 5 stars

Bought two outdoor Christmas trees from this company sent by EVRI but as usual never arrived Assked for help or refund was told to contact police had to do everything myself To date no Christmas tr... See more

Rated 5 out of 5 stars

Beautifully full tree. Had a lot off compartment.looks so real. Unfortunately. One of the tree arms was accidently brocken when I was trying to put the top tree arm on. Definitely would recommend to o... See more

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Rated 5 out of 5 stars

Amazing quality and customer services. I just wanted to jump on here and let you know that after getting out my pre light swags I had a dead power adaptor. Emailed customer support new adaptor arrived... See more

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Rated 5 out of 5 stars

I can’t recommend We R Christmas highly enough! Their customer service is absolutely outstanding always friendly, helpful, and quick to respond. The Christmas decorations are truly amazing and so un... See more

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Rated 1 out of 5 stars

Terrible. Ordered a xmas tree a week ago & paid extra for 1-2 expedited delivery and no sign of it. The tracking number they have sent does not register with Parcel Force, and upon calling PF they do... See more

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Rated 5 out of 5 stars

WeRChristmas is my place to go once winter season approaches! The products are amazing quality, they have decorations for that classic look, as well as decorations that are in trend such as the bauble... See more

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Rated 1 out of 5 stars

Ordered a Christmas tree from them but it never arrived. Evri their delivery company lost the order. No communication from them to apologise. I had to chase them to find out what was going on.... See more

Company replied


Company details

  1. #13 of 17 best companies in Christmas Shop

Written by the company

At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

I bought a garland for my mantlepiece…

I bought a garland for my mantlepiece from WeRChristmas and was absolutely delighted with my purchase. The garland I used in previous years was a cheaper version having bought from an online marketplace and had become a little tatty, however, with my recent purchase it was far more superior with an auto in and off, so no need for me to remember to turn on! The overall quality of the garland was great and I look forward to displaying again for this coming Christmas. I certainly wouldn’t hesitate from buying from WeRChristmas again!

11 December 2025
Rated 5 out of 5 stars

Good customer service

I was a bit worried about lack of shipping information and things arriving before previously ordered items but was reassured and everything arrived eventually. I WOULD buy again but hopefully more shipping info will be available.

31 January 2026
Rated 5 out of 5 stars

So easy to order

So easy to order, very quick delivery, just love this company, great products to purchase.

29 December 2025
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Reply from WeRChristmas

Beverly,

We're happy to hear that you found our ordering process easy and our delivery quick. We appreciate your kind words about our company and products!

WeRChristmas Team

Rated 4 out of 5 stars

It was a lovely tree at a reasonable…

It was a lovely tree at a reasonable price only thing was paid extra postage for it come next day, but took 4 days to arrive. If I get something else I wouldnt pay for early delivery

12 December 2025
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Reply from WeRChristmas

Susan Bradshaw,

We're glad you liked the tree and its price. We apologize that the expedited delivery took longer than expected. We appreciate your feedback regarding the delivery service.

WeRChristmas Team

Rated 5 out of 5 stars

christmas wreath

i bought a huge wreath for my house after being influenced by a lady on Instagram. there was a slight problem with the wreath and after a quick response from an email the issue was resolved.
i Love the wreath, its stunning and the quality is excellent

1 December 2025
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Reply from WeRChristmas

Nicola Comiskey,

We're happy to hear that you love the wreath! We are so glad that we could resolve the issue quickly. Thank you for your positive feedback; we appreciate it.

WeRChristmas Team

Rated 5 out of 5 stars

Great website

Great website. I bought some white baubles. Delivery was quite prompt and the baubles arrived undamaged and looked as good as they did in the online photos. Very pleased.

11 November 2025
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Reply from WeRChristmas

Clare,

We're happy to hear that you are pleased with your purchase of the white baubles! We're glad the delivery was prompt and that they arrived undamaged. Thanks for the positive feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Tree is Beautiful and great value for…

Tree is Beautiful and great value for money.

15 December 2025
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Reply from WeRChristmas

SM,

We're happy to hear that you find the tree beautiful and a great value. Thank you for your positive feedback; we appreciate it.

WeRChristmas Team

Rated 5 out of 5 stars

Fantastic service my order arrived very…

Fantastic service my order arrived very quickly and in perfect condition.
My trees where perfect and lots of people thought the trees where real, just so pleased and I highly recommend Werchristmas!!

19 December 2025
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Reply from WeRChristmas

Joanne Johnstone,

We're happy to hear that you received your order quickly and in excellent condition! It's great to know that you were so pleased with your trees and highly recommend our company.

WeRChristmas Team

Rated 5 out of 5 stars

Excellent website makes ordering super…

Excellent website makes ordering super easy. We ordered a Christmas tree. It was very easy to put together and looked fantastic. Would totally recommend

20 December 2025
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Reply from WeRChristmas

Trish M,

We're happy to hear that our website made ordering simple and that you found the Christmas tree easy to assemble and beautiful. Thank you for your recommendation!

WeRChristmas Team

Rated 5 out of 5 stars

Great quality item received on time

Great quality item received on time. Delighted to have this before Christmas. It definitely lifted my decorations.

11 December 2025
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Reply from WeRChristmas

Maria,

We're happy to hear that you received a great quality item on time! It's wonderful to know that it enhanced your Christmas decorations. Thanks for your feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Great customer service

Great customer service. The team was helpful, responsive, and easy to deal with. A very smooth experience overall.

1 December 2025
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Reply from WeRChristmas

Wendy,

We're happy to hear that our team provided helpful and responsive service, making your experience smooth. Thank you for your positive feedback!

WeRChristmas Team

Rated 5 out of 5 stars

Just an excellent all round experience

Just an excellent all round experience. Pricing, delivery and quality website. Will certainly use again and recommend to others.

10 November 2025
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Reply from WeRChristmas

Mr k hughes,

We're happy to hear you found our pricing, delivery, and website quality excellent! We appreciate your recommendation and look forward to serving you again.

WeRChristmas Team

Rated 5 out of 5 stars

Lovely outdoor Reindeer

Great product great price in the sale

6 January 2026
WeRChristmas logo

Reply from WeRChristmas

Janet Clarke,

We're happy you found our product and price great during the sale. Thank you for your positive feedback; we appreciate it!

WeRChristmas Team

Rated 4 out of 5 stars

Loved the product

Loved the product . Loved the quick delivery service .

11 December 2025
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Reply from WeRChristmas

Angela Guest,

We appreciate your feedback. We look forward to assisting you for Christmas 2026

WeRChristmas Team

Rated 5 out of 5 stars

Beautiful large baubles for my…

Beautiful large baubles for my Christmas crafting
Happy Customer

14 November 2025
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Reply from WeRChristmas

Lynn Gray,

We're happy our large baubles are beautiful and perfect for your Christmas crafting! Thank you for your positive feedback; we appreciate it.

WeRChristmas Team

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