World Airfares Reviews 25,008

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process, describing it as smooth, easy, and efficient. Many reviewers appreciate the clear and user-friendly website, which allows them to finalize transactions quickly and securely. The reasonable prices and absence of hidden fees are also frequently mentioned as positive aspects of the service. Consumers highlight the exceptional customer service provided by the staff, who are described as friendly, helpful, and professional. Reviewers appreciate the staff's patience and attentiveness, especially when dealing with complex booking issues or unexpected changes to travel plans. The agents' knowledge and ability to provide clear guidance and support throughout the booking process are also highly valued by customers.

Based on these reviews

Rated 5 out of 5 stars

I connected through Skyscanner after trying unsuccessfully to book multi-stop flight directly with the airline website. John at World Airfares calmly checked the correct fare for all theee legs of my... See more

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Rated 5 out of 5 stars

Stella Vixen who helped with the booking was fantastic. I had problems with my bank and the Internet connection and she remained cool, calm and collected and was super helpful. Very much appreciate... See more

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Rated 5 out of 5 stars

This is our second year booking long-haul flights to South Africa through World Airfares, and we couldn’t be happier. Our initial reaction the first time we booked was, “This is too good to be tru... See more

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Rated 5 out of 5 stars

They provided me with reasonable cost flights. They generally responded quickly to my enquiries. They were friendly and helpful. One instance of this was when a flight was cancelled and I was re-booke... See more

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Rated 4 out of 5 stars

I booked my ticket through worldairfares.com and had a smooth experience. The portal provided very detailed and clear information about transit rules for Switzerland, which was extremely helpful. T... See more

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Rated 5 out of 5 stars

Weve always been with our booking agent 30 yrs but very pleased with our excellent efficient friendly customer service we received from World Airfares Will be going back for our next adventure Many... See more

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Rated 5 out of 5 stars

What a great company to shop from. Customer services was on point interms of explaining the things very Detailed thorough. On an improvement side the e-ticket could have been more explanatory such as... See more

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Rated 5 out of 5 stars

Booking Ref: WA1841095 I searched and reserved the flight under the above booking reference on 24 January 2026. Mark followed up to ensure that I completed the process to payment. I did just that t... See more

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Rated 5 out of 5 stars

A good price which they adhered to all the way through to delivering the tickets. I've had a few instances where companies advertise a cheap price and when you book, they don't confirm and then call y... See more

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Rated 5 out of 5 stars

Review is purely for the booking process as not flown yet! Link from Skyscanner, the airfare was the same as shown on Skyscanner, which was a competitive price for the flight booked. (Some other sit... See more

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Rated 5 out of 5 stars

Flight is booked ahead so hopefully all goes well but so far my experience dealing with this company has been 9/10. Let me tell you now, all.the companies that came up on the search, I checked... See more

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Rated 5 out of 5 stars

I have just booked flight through World Airfares with Nigel Lynn who I am pleased to say was very helpful and supportive in the process. It was nice and easy to book with World Airfares. Nigel Lynn he... See more

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Rated 5 out of 5 stars

Thank-you World Airfares! Nice to find a travel company that is easy to deal with and actually there to help when things go wrong. I used WA to book a flight for a friend to visit my in the UK from Am... See more

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Rated 5 out of 5 stars

Kenzie helped me through the process step by step, she was very professional, kind and patient. Made booking my flight on line less stressful. I would definitely recommend using Worldairfares to any... See more

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Rated 5 out of 5 stars

I have used World Airfares twice this year & found them efficient, polite & prepared to go the extra mile to satisfy their customers. This time, I spoke to a young man called Bruce, who couldn't h... See more

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Rated 5 out of 5 stars

While they take time to process your booking and issue airline tickets, their WhatsApp based support in top notch. I booked my tickets on Sunday, messaged on WA to ask status on Monday. Staff assur... See more

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Rated 4 out of 5 stars

I'm writing this review just to comment on the experience I got,rhea was brilliant made the entire process so smooth, I haven't travel yet,I have approached world airfares with caution given that th... See more

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Rated 5 out of 5 stars

Had a great experience booking a flight to Bangkok with WorldAirfares. The booking process was quick and easy, without a massive amount of add-ons / upsell which you sometimes get on other booking... See more

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Rated 5 out of 5 stars

Booking my flight was the easy part. Problem started with trying to pay because of credit card companies. They were trying to help but made it very difficult. Richard Bale, Travel Consultant for... See more

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Rated 5 out of 5 stars

The staff I spoke to were incredibly warm and welcoming, and they resolved my issue very quickly. I was supposed to fly from Cotonou to London with Royal Air Maroc today (08/12/25), but the airline ca... See more

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Rated 5 out of 5 stars

I'm a frequent worldwide traveler and I've experienced hundreds of websites and apps etc BUT this worldairfares again I cannot praise enough. Their fares advertised on website are the best and also... See more

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Rated 5 out of 5 stars

World Airfares gave us great service initially when booking our flights. However, due to a medical emergency we needed to cancel out flights. World Airfares acknowledged this and promised a ref... See more

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Rated 5 out of 5 stars

Ihad a good experience interacting with Ivy Rose. She was very patient and sttentiv. I had to phone her several times yet shec remained calm pointing me to tje right direction. The phone answered quit... See more

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Rated 5 out of 5 stars

I almost booked the same flight twice by mistake. Fortunately an agent rang almost immediately and pointed out to me. Agent name Fredo Hendrix was very helpful and guided me through the booking proces... See more

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Rated 5 out of 5 stars

A lady called Kenzie Rockwood from World Airfares was very patient and helpful. She rang almost immediately after a payment was declined and gave good advice on how to proceed. I followed her advic... See more

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Rated 5 out of 5 stars

Hassle-free, seamless. No hidden charges, no hidden agenda. However, due to terrible experience from one useless DAMAS TRAVEL, when your email stated that the E-ticket won't be received until 96h... See more

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Rated 5 out of 5 stars

I found the experience very pleasant however you have to modify your booking portal re: luggage. We are a couple travelling together with 1 suitcase to be checked in. In order to get charge for 1 suit... See more

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Rated 4 out of 5 stars

Booking international flights for an older person is challenging specially where visas are involved. I have found this company to have performed excellently. particularly with informed info that t... See more

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Rated 5 out of 5 stars

Fantastic service. Booking a ticket is always nervewracking given the money involved usually is fairly sizeable. The team at World Airfares have a direct contact line and made me feel at easy whilst t... See more

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Rated 5 out of 5 stars

We received excellent service from World Airfares when we booked our flights with Fredo last September. He was helpful and attentive, and talked us through the various flight options after listening t... See more

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Rated 5 out of 5 stars

I’ve used World air fares several times. Always purchased online. Email confirmation is instantaneous. E ticket follows within a couple of hours. Highly recommend them. In fact we someti... See more

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Rated 5 out of 5 stars

It was an emergency flight so I was really confused and my friend is helping me book the ticket. She accidentally type wrong spelling on the name. I immediately rang world airfares to sort it out and... See more

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Rated 5 out of 5 stars

I was dubious about using the site at first reading the reviews, however, John Kent my advisor was very understanding and got in touch with me to sort my flights and connections due to my disability..... See more

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Rated 5 out of 5 stars

Found via Skyscanner and went through the usual screening process using trust pilot. Tickets booked and received email confirmation straight away but my e-ticket come on the 3rd working day. Not sure... See more

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Rated 3 out of 5 stars

Excellent customer service offered from Kenzie Rockwood. She helps me to book flight ✈️ tickets. she is very good speaking to customer care about the situation and found our comfortable way to buy t... See more

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Rated 5 out of 5 stars

We were at the airport with only one hour before check-in closed, when we had to change our onward flight at the last minute. Arthur and his team helped us with new tickets so that we could start our... See more

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Rated 5 out of 5 stars

Re:Richard Bale: From the very beginning of my first ever contact, with World Airfares, agent Mr Richard Bale was exemplary. He was immediately receptive and extremely helpful in the face of... See more

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Rated 5 out of 5 stars

Excellent, customer support was also good. One thing once you book tickets with world air fares it take 4days to confirm, so book in advance at least 15 days prior, coz u have time to book another if... See more

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Company details

  1. #129 of 213 best companies in Travel agent

About World Airfares

Written by the company

World Airfares

World Airfares is a leading online travel agency providing competitive fares, cutting edge technology and best in class customer service. Our main USP is that we work directly with over 80 airlines to source unique inventory and discounted fares, constantly striving to provide value for our passengers.

Your Journey Starts Here

Discover an Award-Winning Booking Experience

🥈 Silver - Best Travel Website for Flight Booking (2025)

🥉 Bronze - Best Travel Website for Flight Booking (2023 & 2024)

World Airfares is your trusted online gateway to the world. Known for offering exceptional flight deals from the UK to destinations across the globe, we combine unbeatable fares with a smooth, user-friendly booking experience. Our strong partnerships with leading international airlines enable us to deliver value and choice every time you book. Recognised for excellence three years in a row, our platform is praised for its reliability, convenience, and customer-focused approach. Whether you are planning a quick getaway or a long-haul adventure, World Airfares makes it easy to take off with confidence at a price that works for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
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Rated 5 out of 5 stars

Everything was fast and easy

Everything was fast and easy

11 February 2026
World Airfares logo

Reply from World Airfares

Dear Juliet,

We are happy that your experience was fast and easy. Thank you for your positive feedback; we appreciate it greatly.

Warm Regards,
Team WorldAirfares

Rated 5 out of 5 stars

Alfred at Worldfare has been…

Alfred at Worldfare has been outstanding. When the airline changed our flight times, he fixed us up with different flights in less than 24 hours - perfect!

11 February 2026
World Airfares logo

Reply from World Airfares

Dear Customer,

Thank you for your kind feedback!

We’re delighted to hear that Alfred provided outstanding support and was able to resolve the airline schedule change so quickly. We’ll be sure to pass on your compliments to him.

Thank you for choosing us, and we look forward to assisting you again in the future.

Warm Regards,
Team WorldAirfares

Rated 5 out of 5 stars

Great price and easy booking!

Great price and easy booking!

10 February 2026
World Airfares logo

Reply from World Airfares

Dear Customer,

We're happy you found a great price and easy booking! Thank you for your positive feedback; it means a lot to us.

Warm Regards,
Team WorldAirfares

Rated 5 out of 5 stars

Malcolm was great

Malcolm was great. Easy to get in touch with, phoned me back when he said he would. I've been with other travel agents and it's a nightmare trying to get anyone on phone, thos one you get through straight away. All good

11 February 2026
Rated 5 out of 5 stars

Thank you Stella

Thank you Stella for your patience and hard work with booking my flight to Singapore. You answered all questions and worked with me in a professional manner. Would definitely come to you again.

10 February 2026
Unprompted review
Rated 4 out of 5 stars

The experience was good

The experience was very good. The only issue I found was I did purchase an extra 23kg for me and my companion. This order was not stated after your confirmation. I also have not received details of the booking in my email. Will this information be provided? Thanking You.

10 February 2026
World Airfares logo

Reply from World Airfares

Hello,

Thank you for your kind feedback! We’re delighted to hear you had a very good experience.

Regarding the extra baggage and booking details, our customer service team will review your case and get back to you directly with all the necessary information.

Kind regards,
World Airfares

Rated 5 out of 5 stars

Perfect

Easy to use extremely helpful staff

10 February 2026
World Airfares logo

Reply from World Airfares

Dear Deborah,

Thank you so much for your lovely feedback! We’re delighted to hear you found our service easy to use and our team extremely helpful. That truly means a lot to us.

We look forward to assisting you again soon.

Warm regards,
World Airfares ✈️

Rated 5 out of 5 stars

Prompt and helpful

Prompt, friendly and helpful when had issues with credit card.
All sorted and now have desired flights

10 February 2026
World Airfares logo

Reply from World Airfares

Dear Pezzerh,

Thank you for your kind words! We’re so pleased our team could assist you promptly and get everything sorted smoothly with your card issue.

Wishing you a fantastic trip with your desired flights!

Kind regards,
World Airfares

Rated 5 out of 5 stars

Good services.

10 February 2026
World Airfares logo

Reply from World Airfares

Dear Vinay,

Thank you for your review! We’re really happy to know you had a good experience with our service.

We truly appreciate your support and hope to assist you again soon.

Warm regards,
World Airfares

Rated 5 out of 5 stars

Very good

Very good
It was easy and quick

10 February 2026
World Airfares logo

Reply from World Airfares

Dear Somi,

Thank you for your lovely feedback! We’re glad to hear your booking experience was easy and quick — just how it should be.

We look forward to helping you with your future travels.

Kind regards,
World Airfares

Rated 5 out of 5 stars

The customer service was genuinely the…

The customer service was genuinely the best I have received. There was an issue with my flight booking, I reached out for support on this issue and was immediately connected to CS agent my issue was heard and within 2 days it was resolved.

8 February 2026
World Airfares logo

Reply from World Airfares

Dear Komal,

Thank you for your wonderful review. We’re so pleased to hear our customer service team was able to support you quickly and resolve the issue within a couple of days.

Your kind words truly motivate us to keep delivering the best service possible.

Warm regards,
World Airfares

Rated 5 out of 5 stars

A quick response with polite and…

A quick response with polite and helpful service.

10 February 2026
World Airfares logo

Reply from World Airfares

Dear Steve,

Thank you for taking the time to leave us a review. We’re delighted you experienced a quick response along with polite and helpful service.

We really appreciate your support.

Kind regards,
World Airfares

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