BERTSCHAT® (UK) Reviews 303

Questions to the Bertschat team were answered promptly and efficiently. Delivery and packaging were excellent. The product (Heated Bicycle Gloves PRO - Dual Heating) is well made and does a very goo... See more

Gloves good quality, sizing a tad snug but still double heated worked well at -18 ski trip to Norway. Returns process was easy and money refunded quickly on gloves we decided to return as came late du... See more

Great socks for keeping my cold feet warm and chilblain free. More sizes would be helpful and a bit more padding under the wiring - first time wearing I got a blister on the top of my second toe as t... See more

Ordered the Bertschat heated shirt pro usb on a Friday around 3pm, delivered next day which is amazing service. This item was for my wife and normally wears a small, but research recommended next size... See more

After a fair amount of research, I decided to go with BERTSCHAT® heated gloves and socks, and I wasn’t disappointed. I didn’t feel the cold once, neither in my feet nor my fingers. I was genuinely i... See more

Gloves arrived without batteries or charge fortunately I gave my grand daughter her new gloves with batteries from same gloves I bought for myself recently. I look forward to getting replacement. T... See more

The fit of the waistcoat is brilliant with zipper adjustments on either side. The inside material is soft and velvety which is a nice touch. The batteries, which are included with the waistcoat, look... See more

Interesting line of products although I do not like hidden costs. The socks should come with batteries as they are otherwise useless. I suppose someone might be purchasing a second prayer with inten... See more

I've had my heated insoles for about 18 months. They work really well, remembering they do take up more space in your shoe/boot than normal insoles. I had an issue with the remote controller, but B... See more

Gloves were delivered promptly, good quality, needed to return as size too small even though I used the size chart, went for strong battery, this is thicker than normal, as its pocket is inside the g... See more

I am delighted with my heated gloves. They are lovely soft leather and therefore really comfortable. I have Raymond’s which usually means numb hands in winter but I have not had cold hands since getti... See more

Hi We returned gloves because unsure whether they were working correctly. Michiel dealt with the query brilliantly and swapped them FOC for a different pair that would be better in v cold weath... See more

Everything arrived safely on time and they look good quality. The only slight issue is that when I ring the UK number provided it is an automated message saying all lines are busy. After ringing a few... See more

Bought these gloves for someone suffering from Reynauds (poor blood flow to fingers) as he was really suffering on long rides. Weren’t sure if they would be a bit of a gimmick, but they have completel... See more

these socks are fantastic ! worn tonight for the first time and wow just wow I love them , I had put off getting heated socks as I thought they would be uncomfortable (sensitive feet) but I could not... See more

Ordered the heated socks and I’m very pleased, the items were were well packed in quality box with good instructions for batteries and socks. I’ve only worn them once for a few hours on max heat set... See more

I ordered a pair of heated cycling gloves and they were delivered very promptly. I suffer from drug related white fingers. The gloves are a good fit and not too bulky. The dual heating is very effecti... See more

Ordered online, arrived promptly, charged up on arrival and have used a number if times cycling in the cold weather. Made a massive difference, no waxy white feet at the end of a ride and the pain o... See more

Excellent well made product, kept my feet warm when cycling last weekend… feet are usually like blocks of ice this time of year. Thoroughly recommend

Really disappointed! I’ve had far cheaper heated socks in the past that have been considerably warmer Yes I can feel that they are trying but I expected more for the money! Whether the limited edi... See more

Purchased a second pair of socks. The orginal socks have been a game changer for me for winter fishing. Long hours waiting for fish to bite means a lot of inactivity. One of my Group members told me a... See more

AMAZING customer service ⭐️ really really helpful and quick to reply LOVE my heated zip hoodie jacket 😍 great quality, its a nice thicker fabric hoodie to help keep you even warmer, it has differen... See more

Prompt delivery. Struggled finding battery USB port due to being inept but customer service responded within a couple of hours to my query. Gloves fit great and are warm even without using the battery... See more

The products are excellent, well thought out design. I've only worn the socks once under my fishing waders and on the medium setting they kept my toes from getting cold. A couple of points: 1) It... See more

Great quality product, fast delivery, fits true to size. I had a problem with one of the powerbanks. Emailed in, immediate reply, replacement sent return of post arrived next day. That’s what customer... See more

Great customer service - professional and did exactly as advised would. Delivery was speedy and product - heated socks - is great - my husband is very happy with his gift for this cold weather. Cannot... See more

The vest works very well and is well made with plenty of adjustment. Gives plenty of heat on the lower setting if worn ovet a base layer with a couple of heat trapping layers over the top. Generally u... See more

I only have the highest praise for both Robin and Rutger. They kindness, empathy, understand and professional courtesy is something very rare these days. My husband is a very disabled man and get... See more

I've bought a pair of these gloves and honestly they're not really warm even on the high setting, they are also very inflexible. I have had contact with the company and they offered to change them bu... See more

The heated gloves arrived quickly. Received a speedy, problem solving reply when I emailed them with a query. The gloves feel really comfortable and I love the fact that they are liner gloves. My p... See more

I have ordered a number of products from Bertschat now and all have have been of exceptional quality. Delivery has always as specified and timely. My only issue is with the amount of packaging used -... See more

Had a product query which Bertschat has fully resolved to my satisfaction. I would actually go so far as to say that the level of customer service I received is probably about as good as it gets. This... See more

Swift service and delivery. Call with question was well handled. Product design is very innovative with adjustable zips. Level of actual heat from vest could be better. Generally a good company.

Unfortunately after a couple of months I found one of the batteries in my heated under-gloves was discharging a lot quicker than the other. I contacted Bertschat and they agreed to replace the battery... See more

the heated gloves i purchased was up graded free of charge which was a nice surprise when i opened them , the gloves are of great quality get really hot and just fantastic will buy from this company... See more

Excellent products! The cycling gloves and socks allow me to do winter rides, which I couldn't do comfortably without them. Excellent service! I ordered gloves in Spain, but they were too small, so... See more

Delivery was slow . Product is ok but the battery’s are big and heavy and a bit industrial in the finish product. Very expensive for what they are and sadly I won’t recommend and wish I got the Ch... See more

Excellent product and works well, keeping palm, back and all fingers warm . On sizing I ordered an XL when measurements suggested L and the XL is the right fit for me. My wife measured and ordered... See more