Biketart Reviews 8,372

Purchased a new bike via Biketart and it was the best mountain bike online buying experience I have ever had. Michael was excellent from the start, excellent customer service. Went above and beyond,... See more

Ordered a new Praxis chainring on Monday and arrived on Thursday to N.Ireland. Good price and delivery time is similar to every other retailer except Biketart was FREE. No complaints

My second bike purchase from Biketart and once again amazing service. Dealt with an issue I had, once I had ordered, nobody's fault, and swiftly acted to keep my delivery date on track. Rapid turn... See more

Consistently first rate service across multiple orders. I ordered a made-to-order Hope wheel through Bike Tart and received it 72hrs later. Recently ordered another and changes to the order were handl... See more

Fantastic service from this company I spoke to the lovely Shannon having explained I should have upgraded the postage as I was getting pestered by my 14 year old son which they did and the bits turne... See more

Chain snapped on me in North Elham. Home miles away. Got myself to Biketart as a walk in. Sorry, I can’t remember the name of the member of staff who mainly served me. He was excellent from start to f... See more

Fantastic help, service and knowledge from very friendly staff. I will only use Biketart from now on for any repairs or parts, equipment etc. Really good shop too, plenty of great bikes in stock... See more

I ordered a new bike from Biketart and their communication and service was fantastic. They got in contact soon after I ordered and asked for more information for suspension set up and bike buil... See more

My wife ordered a gift for me from Biketart, unfortunately, the wrong item was dispatched. Although there was some initial confusion over how to rectify the issue the customer service team (specifical... See more

Ordered an enduro top that stated was ordered from supplierl. Site started it would take 2-3 days from supplier then normal delivery after that. Item received in 4 days total. Happy with service.

I placed the order on the 14th of January ( express delivery option). It took 6 days to arrive with the wrong product sent ( j bend not straight pull spokes). Returned the following day ( day... See more

Cannot recommend this website/store enough. Great prices, and impeccable customer service from Andrew. I'll be back next time I need something for sure. Many thanks.

Super fast delivery, even quicker than expected. I ordered after the next day delivery cut off yesterday and it arrived today. Very well packaged and keenly priced. Highly recommended.

Brilliant Service I was riding past and had some issues with my gears and cogs not working properly, within minutes they had my bike up on a stand and had fixed the issues and then I was on my way ag... See more

Ordered the part I need for the weekend ride on the Monday. Paid for priority delivery, Thursday tomorrow and still no word if parts is dispatched. Unrealistic delivery, unsatisfactory customer serv... See more

What a great online store this is. Great selection of products at great prices. It was very easy to navigate and super fast delivery. Ordered my product and had it within 2 days. Will definitely be us... See more

Developed quite significant issues with my e-bike purchased from them just a few months ago. Despite the excellent manufacturers warranty my contract is with biketart and so far they can’t even be bot... See more

Wish I had read the reviews before using them, bought a bike helmet via ebay with these as advertised 48 hour delivery. Wasnt until several days after it was marked as dispatched but "(untracked)". Me... See more

I purchased this stand for my mountain bike, based on the wheel width listed — the only spec provided. There was no mention of weight limits or suitability for MTB. On assembly, it was immediately... See more

Ordered in stock item on 6 Nov, as of 12 Nov still not received. Meanwhile I ordered an item on 8 Nov, in the evening, collected it yesterday 11 Nov. Have to cancel my ride for tomorrow, the only d... See more

Paid for 2-3days delivery for a helmet size showing as in stock. 4th day and not received. Rang & was told, it's 2-3days for them to process order, then 2-3days delivery on top, having paid £4.50 f... See more

Ordered 5 days ago. Not even dispatched yet snd no communication. Office either shut or no one answers. Wanted my safety gear for this weekend. £200 spent. Very disappointed.

I ordered a pair of Fox Union BOA flat shoes last Wednesday (02/04) and paid for express shipping. According to the website, express delivery should take 1–2 days. I contacted customer service las... See more

TheIr In stock IS Total Bull... Orderd Knee Pads - No update 7 Days later , ONly after I contacted them did they say Sorry We Dont have this product and can't get it. So ask for refund That they... See more

Very poor service ordered a fox armour for Motocross still waiting for it ordered on the 1st still number phone number doesn't accept phone calls email only chat is non exists will never buy from this... See more

- Advertising products as "in stock" when they don't have them. - Not answering phone calls. - Not answerng "online chat". I wish I had read the other reviews before deciding to place an order.... See more

Delivery times are not correct at all they must order the parts in before shipping them out I've been waiting 5 days for some new bars that should have been with me 2 days ago and they haven't even be... See more

Misleading listings and dispatch times. They happily take your money then dont send you the items. Over a week of chasing up and they still dont know when it will be in stock. However the website stil... See more

Great helmet, does exactly what it says and looks good. Brilliant price from Biketart and was informed when in stock, recommend them to others 👍👌.

Ordered 16 brake cables from them. Phoned first to check on stock and was told they would have to order the total from the supplier. Delivered in 5 days. Great service and customer service you can ac... See more

Ordered my items 29th Nov with a promise to be delivered in 2 days. One week passed still waiting. It seems to be a business model but they are not particularly cheap. Will not use them again.

Never come across a company so unwilling to make sales, store open times online are wrong and for some reason even when open they still refuse to answer the phone on any of their lines, poor customer... See more

Ordered a new rockshox fork for my son’s birthday, they were dispatched same day and delivered the next! Top class service. I emailed and received a reply very promptly. Don’t be put off from the bad... See more

I’ve came on time everything was all there 175 pound order, I didn’t look at the reviews on here till after. I’ve seen a lot of bad ones that made me question weather my stuff would come. But like a... See more

I ordered a chain and tool on 1-2 day priority delivery to be told 4 days later it hasn’t been sent yet Do not use if you are in a hurry

ordered a part, in stock, wanted it for the weekend. 48 hours later they are just dispatching the item.

I ordered a pair of bike tyres that were more expensive than those on other websites, as the Biketart website advertised 2-3 days shipping on Monday, just after five. I noticed that the order... See more

Orderd some tyres and a few other bits at 8:20 Monday morning with delivery in 3/4 days selected ones that were showing in stock for delivery as quick as possible to email them today to find out they... See more

Had two orders in last month and both came within 4days

I ordered 2 pairs of cycling shoes that weren't right. It cost me £11.50 to send them back.

Great service. Order arrived promptly .

Great site and fast service