Ceylon Supermart Reviews 535

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Good quality material; more expensive than most srilankan food shops in London. I’ve used Ceylon supermarket a number of times now and they do deliver on time. They should consider doing free deliver... See more

Rated 4 out of 5 stars

Contact Ceylon Supermarket as seen them advertise the item I was after else where . Ceylon was 20% direct cheaper than the other place. Ordered, arrived following day which surprised me as it weighe... See more

Rated 5 out of 5 stars

I ordered the box of goodies/sweets for the Sri Lankan New Year. Each type was delicious - obviously home made and very authentic taste. All my family enjoyed them. And the really speedy delivery,... See more

Rated 5 out of 5 stars

We ordered some Sri Lankan groceries for the first time from Ceylon Supermart. The vegetables were with higher quality and freshness. We also ordered some jackfruit seeds, but during order fulfilment... See more

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Company details

  1. #24 of 29 best companies in Grocery Store
  2. #14 of 17 best companies in Asian Grocery Shop
  3. #19 of 20 best companies in Gourmet Grocery Shop
  4. #9 of 12 best companies in Indian Grocery Shop
  5. #1 of 2 best companies in Sri Lankan restaurant

Written by the company

Ceylon Supermart is the most trusted and favourite Sri Lankan online grocery store in Europe. We operate from London since 2013 and offer an unbeatable range of Sri Lankan, Indian and Asian groceries, fresh produce, herbs & spices and household products at a competitive price. We are very passionate about Sri Lankan, Indian and Asian products and would love for you to join us in exploring the diversity of our products. You can choose from a wide range of manufacturers offering exclusively handpicked products to help you finding the best quality available at a reasonable price. We understand that the key to our success is happy and satisfied customers. This is why we request to get in touch with us to resolve any concerns that you may have.


Contact info

4.2

Great

TrustScore 4 out of 5

535 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Disappointed

First time order was really good. A big disappointment on the second order as it was all old stock and some of the bitter Gourd was mouldy and rotten in places.

28 September 2025
Rated 5 out of 5 stars

Beyond Expectation

They went above and beyond to get me a specific product that i wanted from Sri Lanka and kept me in the loop. Delivered on time as promised. Great service and highly recommend.
Keep it up.

7 November 2025
Rated 5 out of 5 stars

This is the second time I have made a…

This is the second time I have made a purchase from this place. I am very happy with the service provided. It was easy to communicate and coordinate the delivery timing so that the products arrive on time and fresh.the quality was super as well.

15 October 2025
Rated 1 out of 5 stars

Order No CSM3-3016113

Order No CSM3-3016113

Extremely unhappy with the service.

Many items I ordered weren't there so they've sent different things as substitute without asking the customer first. Even then one item that was sent as a substitute was expired a year ago. When complained, their response was frozen items can be kept 100 years.

Most expensive item I ordered wasn't included in the order at all. Again without apologising, they are saying it was sent.

I suppose I'll have to raise a dispute with PayPal to get money back for items missing.

26 September 2025
Unprompted review

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