ChemistDirect.co.uk Reviews 113,657

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the service provided, highlighting the ease of ordering online and the professionalism of the company. Consumers appreciate the quick dispatch and trackable orders, with many receiving their items within a couple of days. People also value the convenience of having medications and other products delivered straight to their door, saving time and travel. The price and quality of products are other aspects that are appreciated. Consumers find the prices to be competitive, and they are pleased to discover deals. The delivery service is generally well-regarded, although some reviewers have expressed concerns about specific couriers. Overall, reviewers highly recommend this service and express their intention to continue using it in the future.

Based on these reviews

Rated 5 out of 5 stars

Just so much easier than having to deal with our doctor surgery. It has probably got to the point now where 90% of health and sickness related issues should be dealt with remotely. e.g. I currently ha... See more

Rated 5 out of 5 stars

I urgently needed some relief for toothache, gum problems. Being unable to leave home at the moment, I found the exact product I wanted which was actually a bit cheaper than in the shops. I ordered... See more

Rated 4 out of 5 stars

I received my order fairly quickly. Unfortunately the box was very flimsy so some of the contents were slightly damaged, but not causing leakage. Better packaging is needed especially for heavier item... See more

Rated 5 out of 5 stars

I needed to order some more medication to supplement the Anadin I have been prescribed by my GP. My local hemist would only let me buy a few tablets at a time. I live in a small village 5 miles from a... See more

Rated 4 out of 5 stars

As usual a great service from Phamacy2U as far as items ordered and quick dispatch. My one complaint is that, unlike my prescription drugs which are delivered by Royal Mail, this order was delivere... See more

Rated 5 out of 5 stars

Absolute breath of fresh air. My doctors surgery have literally made ordering a repeat prescription the most difficult thing in my life. "Ah sorry Mr Davies, but you can't order repeat prescr... See more

Rated 5 out of 5 stars

Easy to order online The questions that's asked are necessary - Tapping your keys to, 'chat' My doctor is contacted after,then it's confirmed. Pharmacy 2u,Couldn't be more Professional and are re... See more

Rated 5 out of 5 stars

Wanted a non-prescription sleep-aid to ease long-haul travelling but the brand I prefer has been very difficult to source in recent times. ChemistDirect solved that problem at a stroke. Simple, effi... See more

Rated 5 out of 5 stars

Ordering through the process was as expected and the ease and definite value compared to store prices from the ease of home was outstanding. Being offered a choice of courier was great because Royal... See more

Rated 5 out of 5 stars

The docs refuse to give me this item preferring one that burns my mouth out when you spray either into the mouth or sublingually, so I had no choice when between them and the pharmacy they blamed... See more

Rated 5 out of 5 stars

After searching Kendamil milk for my baby in the local shop which were unavailable I found some in their shop( Website) . The delivery was free and quick.The item was also cheaper than local shop an... See more

Rated 1 out of 5 stars

(1) Thought I'd give Pharmacy2U one more chance after experiencing unreliable delivery of vital medication. Sadly, there has been no improvement. They still take weeks to process orders and, even the... See more

Company replied

Rated 4 out of 5 stars

Ordered Night Nurse more than a week ago as too ill to go to chemist, still haven’t got it although money taken from my account. Update Pharmacy2U contacted me after reading the above review and th... See more

Company replied

Rated 4 out of 5 stars

Quick, easy, efficient, and well priced when using and ordering products, however. Using Evri for your "next day" deliveries put's into question whether I'll use you again for this type of purchases... See more

Rated 5 out of 5 stars

Never fails!! It’s the perfect service to get any prescriptions or medications straight to your door within a couple of days. I work 50 hours a week and don’t normally have the time to pop into the ph... See more

Rated 4 out of 5 stars

Products exactly as described. Quick postage & delivery. My only concern, which I've already made the company aware of, is using Evri as their courier. The outside packaging was badly damaged & one b... See more

Rated 5 out of 5 stars

I purchased some medications from your excellent website shop, but best of all the Warmies Cuddly brown Sloth is so mich better than shown on your website. My sister is going to love this. Also the Ba... See more

Rated 5 out of 5 stars

A horrible, selfish Evri driver lost my order by leaving it out in a public space, over a minute away from my front door, where anyone can take it. Chemist Direct offered a replacement or refund and f... See more

Rated 5 out of 5 stars

Very good Re-Cap It product which has worked but not much in the tube which was disappointing. Can't see that this is going to last anywhere near the 10 applications it states. Excellent delivery ser... See more

Rated 5 out of 5 stars

Content: The Mounjaro injection I ordered arrived very quickly — thank you so much! It was packed with ice and kept perfectly, and the service really deserves 100/100. However, I noticed that othe... See more

Rated 5 out of 5 stars

Good service, as expected when ordering from any chemist. Without the hassle of having to go into the pharmacy. Much easier for a disabled person. I did not have to go out, find a pharmacy and get my... See more

Rated 5 out of 5 stars

I buy 3 x 60 Gaviscon Advanced Chewable Tablets regularly from ChemistDirect.co.uk. They cost less from than other sellers. Delivery is always quick, I choose to have them delivered by Evri, which all... See more

Rated 5 out of 5 stars

I bought 8 packs of Tena Super medium from the Pharmacy2U site after I discovered that the price on Amazon had soared from £69 to £99 in one month! I was pleased to find a similar product at a similar... See more

Rated 5 out of 5 stars

Very good company. Items are well packaged, deliveries are timely, and you get reminders which is most helpful. Also, they can leave your package in a safe place, unlike most chemists who won’t delive... See more

Rated 5 out of 5 stars

It was amazingly fast, I didn't order it until late afternoon maybe even later than that? They were competitively priced and even free delivery. And as promised it arrived the following day. I was... See more

Rated 5 out of 5 stars

Ordered 4 bags of magnesium bath flakes, which arrived within 3 working days (pretty good given it was the festive season). Every was well-packaged and undamaged on arrival. Great quality bath salts t... See more

Rated 4 out of 5 stars

Amazingly, I received my order fairly quickly. Since EVRI is the only choice, I was concerned, as my region has issues with deliveries not showing up or being left on the doorstep when someone is at h... See more

Rated 5 out of 5 stars

I've ordered my prescription medication and other items from pharmacy 2U for many years. Their Service is great. I'd never go back to the old way of having to actually go to the pharmacy to collect... See more

Rated 4 out of 5 stars

Hi when I received the phone there is bit problem but when I contacted the support team they said can you change the charger wire did change and now is working ok and they extend the warranty. I am so... See more

Rated 5 out of 5 stars

Arrived quickly, though courier company threw the box up the stairs rather than coming to the door. Very nice machine, haven't used it yet but intending to buy batteries o ly to find just now that the... See more

Rated 5 out of 5 stars

Got an efficient service. All the products were to my satisfaction and they arrived safely. However I would recommend stronger boxes or items put inside a bag so they don't fall out. The first parcel... See more

Rated 5 out of 5 stars

No problems with Chemist Direct. Have been buying from them for years. The 5-star rating applies to the company, not the delivery service, which first gave me a time for delivery, then sent another em... See more

Rated 5 out of 5 stars

Where do I start, ordered perfume within an hour despatched message from EVRI and delivered within 48 hrs. This along with amazing prices it’s a no brainer. Couldn’t recommend highly enough. Will defi... See more

Rated 5 out of 5 stars

Excellent service. Chemist Direct fulfilled an order which I made on the Pharmacy2u site using a Tuesday special deal. Great value vitamins and i0 toothbrush heads which are quite pricey usually.

Rated 5 out of 5 stars

The goods were cheaper than buying from the local chemist. No stock in my local area, so this delivery was a godsend. I will definitely use again. Only negative : delivery by Evri, who insist on dr... See more

Rated 5 out of 5 stars

Had my cars 1st MOT yesterday at Tates. Had flawless experience start to end from reminder of upcoming deadline, booking car in, drop off. I was also given use of a courtesy car & returned to a gleami... See more


Company details

  1. #55 of 106 best companies in Pharmacy
  2. #38 of 71 best companies in Wellness centre

About ChemistDirect.co.uk

Information provided by various external sources

Chemist Direct

Chemist Direct is the UK’s number 1 online pharmacy, with over 5000 products covering a full range of non-prescription medicines, vitamins, supplements, toiletries, fragrances and more.

Since 2007, the company has served over 1 million customers and remains committed to excellent service and value for money. Chemist Direct constantly check their prices against competitors and also offer a price promise guarantee to make sure you always get the best deal.

Introducing Pharmacy2U

Chemist Direct has joined forces with Pharmacy2U, the UK's largest NHS contracted pharmacy. If you require prescription-strength treatment, head over to Pharmacy2U and join the thousands of people already using their hassle-free Online Doctor and NHS Repeat Prescription services.

ChemistDirect Details

Written by the company

Free Delivery
We offer free UK delivery on orders over £40
Great Service
Fast delivery and friendly customer support at the end of the phone
Competitive Prices
We always have the most competitive online prices
Extensive Range
Enjoy an extended range of health & beauty products not found on the high street

Price Promise

We wont be beaten on price

We wont be beaten on price
Our prices are monitored each week for unbeatable value, and are underpinned by our Price Match Guarantee

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

114K reviews

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