Classic FM Reviews 300

TrustScore 2 out of 5

1.9

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express concerns about the marketing strategies employed, particularly the repetitive advertisements and constant promotion of competitions. Many listeners find these marketing efforts intrusive and disruptive, especially during calming programs. People also report dissatisfaction with the service, citing repetitive music playlists and an over-reliance on a limited selection of composers. Additionally, consumers have voiced negative opinions regarding the user experience, particularly the excessive advertising and the style of some presenters. Some reviewers feel that certain presenters lack knowledge of classical music, while others dislike the constant self-promotion and perceived political bias in the news bulletins. The product aspect is viewed with mixed feelings, as opinions on music selection vary.

Based on these reviews

Rated 2 out of 5 stars

Why must we listen to Alexander Armstrong advertising Airbnb. Doesn't he earn enough by presenting Classic FM. Too many popular classics repeated ad nauseum Myleene Klass'speech is indistinct PLEA... See more

Rated 2 out of 5 stars

What has happened to Classic FM that I once found a station that instilled a bit of peace and tranquility in a crazy world. Just turned it off again, as music being played I would expect at a funeral.... See more

Rated 2 out of 5 stars

Classic FM was wonderful when it first appeared but it's now ruined by the constant loud, inane, repetitive advertising. I turn the volume off when they come on, but it's got too much and it's los... See more

Rated 2 out of 5 stars

I hate the new format of constantly advertising the chance to win!! Adverts are also so repetitive and seem to be getting more off! I’m switching over now more often to Calm! I do though miss then my... See more

Rated 1 out of 5 stars

The annoying promotion of their cash call competition, all day, every day, is repetitive and intrusive. It seems to have been going on for months now, with a new 'life changing prize' every week... Gl... See more

Rated 1 out of 5 stars

Hi Classic FM, I've done a review a few weeks ago, gave 4 stars. Said i turn off radio when adverts come on. Got tired of that, pressed preset to radio three everytime adverts started. So nice to he... See more

Rated 3 out of 5 stars

I used to love listening to classicfm and it's sister station, Gold. However The parent company, Global seem to have discovered the cashcow of selling opportunities for a listener to win a large sum... See more

Rated 1 out of 5 stars

Classic FM is completely “over the top” promoting its own gambling agenda every few minutes. The organization has greatly lowered the standing of the radio station. It is now a cheap tacky shadow of i... See more

Rated 4 out of 5 stars

Love the music...hate the intrusive adverts especially on the late calm classics slot...all relaxed and then loud unnecessary adds.. can you at least stop them for this show? Also Myleen, your constan... See more

Rated 1 out of 5 stars

Classic FM Movies sounded like a good idea as I love soundtracks. Unfortunately they only seem to be able to repeat the same 20 or 30 tracks over and over again. I used to hear more and different movi... See more

Rated 1 out of 5 stars

What was, a number of years ago, a really good radio channel that we could listen to every day. Its been highjacked - over Christmas was the final straw with its encouragement of gambling to win “life... See more

Rated 3 out of 5 stars

Classic FM is the only radio station I listen to — even when I’m overseas on business. I have it on at night while I sleep because it’s genuinely soothing, and I absolutely love the music, the prese... See more

Rated 1 out of 5 stars

Sick to death of their bloody raffles being aired every 10 minutes and a very repetitive repertoire. If they would prefer another channel to do what they are supposed to do many listeners would be hap... See more

Rated 4 out of 5 stars

Love the variety of classical music. Great presenters. A very calm relaxing experience until the stressful adverts start. If you have to have adverts, could they be of people talking slowly in a re... See more

Rated 5 out of 5 stars

My experience of 5 stars is for Classic FM Calm. However, when I go out in the morning with my personal radio - Guess what Aled Jones. Is there none else to fill in for holidays or people going off on... See more

Rated 2 out of 5 stars

Been listening to Classic FM since it started in 1992. Unfortunately no longer my go to station, largely due to narrow spectrum and cyclic repeats music and incessant banal or supercilious adverts. Tu... See more

Rated 1 out of 5 stars

I have been a listener for over 20 years but these days am more than a little bored of the repetitive classics every day. Tim L was wonderful to listen to in the mornings but 'shouty' Dan Walker is a... See more

Rated 1 out of 5 stars

I can't understand why Classic FM are giving away thousands of pounds to random listeners... It's up to half a million next week. It's appalling, they have no idea who it is going to, they may be filt... See more

Rated 1 out of 5 stars

Cash Call ruined Christmas for me. It’s CONSTANT! It doesn’t exactly appeal to the best instincts in people, does it? If it had been for charity well, fair enough, but it’s just a money making scam.... See more

Rated 3 out of 5 stars

Evening programs after 7 with Zeb are great. The news segments are incredibly right wing though. Almost laughably so. Such a shame as it's its making me question whether I'll keep listening (which ive... See more

Rated 4 out of 5 stars

Generally happy with Classic FM’s music selection - a lot of it isn’t my favourite, but you can’t please everybody all the time. I’ve just got two little niggles which is really why I’m writing thi... See more

Rated 5 out of 5 stars

The current use of cash call to generate funds is both cheap, irritating and encouraging gambling as a more subtle level. There’s way too much repetition of certain composers and pieces which... See more

Rated 2 out of 5 stars

Stop Cash Call immediately. It's tawdry and common. Stop plugging it as often as you play Gershwin and John Barry (whose repertoire was more than Out of Africa and Dances with Wolves).

Rated 1 out of 5 stars

I used to enjoy Classic FM. Then the "celebrity" presenters started to be introduced. Then the advertisement breaks started to become more instrusive and finally the repetitive nature of these adverts... See more

Rated 3 out of 5 stars

Normally enjoy classic fms programmes but why on earth are we subjected to Christmas carols in November . I suspect the next month will be overloaded with such . Christmas eve and day .yes but I'm afr... See more

Rated 2 out of 5 stars

The music selection on Classic FM is OK, if limited in range (the film music relays endlessly scores from Pirates of the Caribbean and Star Wars). However the inane adverts drive me nuts and I always... See more

Rated 1 out of 5 stars

Can't stand the devotion to Einaudi and other trite composers. Might as well be EinaudiFM. There is such a vast range of wonderful classical music available, but ClassicFM continues to trot out just a... See more

Rated 1 out of 5 stars

The cash call promotion has really cheapened the station. It’s endless and you can almost feel the presenters cringing when they have to read the cheesy script again, again and again! You’re better t... See more

Rated 1 out of 5 stars

After years of listening to ClassicFM, we've given up and gone to BBC 3 unwind. The main reason for switching is the seemingly increase of the number of advertising slots and the length of th... See more

Rated 1 out of 5 stars

Impossible to listen to on Google device anymore constant adverts and adverts for some country music rubbish now it's part of tune-in. Just get spotify, Classic FM has had its day rubbish.

Rated 1 out of 5 stars

I used to love Classic FM unfortunately all I hear now is piano piano piano. Not enough diversity in the music. Very rarely do I hear classical guitar or choral music. Nope never going back to it.

Rated 4 out of 5 stars

Love Classic FM most of the time but the inane advertising drives me crazy. The repetition is awful, same adverts over and over. Luckily when they start I just turn down the volume on my radio but it... See more

Rated 1 out of 5 stars

As with many other long term listeners now finding this radio station extremely boring. Far too much non classical music, especially film music. Some great music but repeatedly played. Radio 3 has muc... See more

Rated 1 out of 5 stars

Listening on Amazon Alexa device which I hav3 a paid subscription for. It starts with the same message from Alexander Armstrong eveytime I load it which is annoying. I am most concerned... See more

Rated 1 out of 5 stars

I love Classic fm in many ways but this year I can't listen to the end of the Hall of Fame 2025 because Dan Walker is presenting it and he just isn't the right person for the job. I have listened far... See more

Rated 1 out of 5 stars

Just can't stand the repetition of adverts and way too much talking that is so boring. I want to listen to music consistently, and the CFM quality is downgrading. Can someone write and complain?

Rated 1 out of 5 stars

I entirely agree with the comments about the Cash Call, it has been ABSOLUTELY awful and now it is going on in January. It is so obtrusive and I wish, as others, money was going to charity.

Rated 2 out of 5 stars

Waking up to Dan Walker shouting into the mic each morning was too much for me and his inane last night latest is cringing! Had to switch to another station in the morning.

Rated 2 out of 5 stars

Classic FM at the Movies: if you’re looking to listen to Out of Africa and the main theme to Gladiator on a loop, fill your boots. Literally the same 20 tracks played all day, every day.

Rated 1 out of 5 stars

Classic fm news reporting is a joke Each and every hourly report is anti government and negative despite other important news issues ,this last 3 weeks a certain name Farage or Reform party are ment... See more

Rated 2 out of 5 stars

Same as many others - repetitive music and far too many adverts. Seems to be the same playlist every day. I press the mute button on the ads so many times it's hardly worth listening any more.

Rated 3 out of 5 stars

Overall I am a fan, but I immediately tune to another channel when Aled Jones is on. He never misses an opportunity to promote himself or talk about how wonderful he is.

Rated 1 out of 5 stars

Lost its direction too many Stars presenting themselves and lack of natural radio presenting, the news is totally GB / Tory propaganda Was a really good show now radios GB news alternative .

Rated 3 out of 5 stars

It is being downgraded by this new Cash Call. It would be less annoying if it were merely added to the adverts. but putting it in the mouths of presenters is horrible.


Company details

  1. Radio broadcaster
  2. Music Management and Promotion
  3. Music shop

Information provided by various external sources

Listen live to Classic FM radio online. Discover classical music and find out more about the best classical composers, musicians and their works.


Contact info

1.9

Poor

TrustScore 2 out of 5

300 reviews

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Rated 2 out of 5 stars

I hate the new format of constantly…

I hate the new format of constantly advertising the chance to win!! Adverts are also so repetitive and seem to be getting more off! I’m switching over now more often to Calm! I do though miss then my favorite presenters 😢

8 February 2026
Unprompted review
Rated 2 out of 5 stars

No longer the values it started with

Been listening to Classic FM since it started in 1992. Unfortunately no longer my go to station, largely due to narrow spectrum and cyclic repeats music and incessant banal or supercilious adverts. Tuning in less frequently now and returning to CDs/streaming music sites.

5 February 2026
Unprompted review
Rated 2 out of 5 stars

Classic FM was wonderful when it first…

Classic FM was wonderful when it first appeared but it's now ruined by the constant loud, inane, repetitive advertising. I turn the volume off when they come on, but it's got too much and it's lost a listener now. Anything but relaxing. You can only squeeze the golden goose so far

3 February 2026
Unprompted review
Rated 1 out of 5 stars

The cash call promotion has really…

The cash call promotion has really cheapened the station. It’s endless and you can almost feel the presenters cringing when they have to read the cheesy script again, again and again! You’re better than this.
Global parent company please listen.

3 February 2026
Unprompted review
Rated 3 out of 5 stars

Profit before music!!!

I used to love listening to classicfm and it's sister station, Gold. However The parent company, Global seem to have discovered the cashcow of selling opportunities for a listener to win a large sum of money each Friday. So this lottery is continually promoted 24 hours a day to make money for Global. The advert for "a life-changing sum of money" interrupts the flow of programs. It feels like it's lottery is promoted after every single peice of music. Unless this changes, my listening taste WILL change.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Gambling Galore

Classic FM is completely “over the top” promoting its own gambling agenda every few minutes. The organization has greatly lowered the standing of the radio station. It is now a cheap tacky shadow of its former self.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

The current use of cash call etc by classic FM

The current use of cash call to generate funds is both cheap, irritating and encouraging gambling as a more subtle level.

There’s way too much repetition of certain composers and pieces which is limiting the enjoyment of this once fun radio station. Surely there’s a wealth of other composers and performers that can be promoted rather than trying to attract populist audiences.

It’s also very sad that some of the original presenters who had such charming manners and presence have all but gone; sometimes it feels like I’m listening to a sales pitch with some of the presenters really having no inkling about classical music.

Time to find another radio station that’s serious about music me thinks….

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Cash calls

Please stop doing these stupid cash calls. Its tacky and very annoying. I turn classic fm off when they advertise it.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Can't stand the devotion to Einaudi

Can't stand the devotion to Einaudi and other trite composers. Might as well be EinaudiFM. There is such a vast range of wonderful classical music available, but ClassicFM continues to trot out just a tiny subset of that wonderful repertoire. The idiotic prattling of the presenters and intrusive adverts make the station unlistenable.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Hi Classic FM

Hi Classic FM, I've done a review a few weeks ago, gave 4 stars. Said i turn off radio when adverts come on. Got tired of that, pressed preset to radio three everytime adverts started. So nice to hear a variety of music and no utter rubbish mind insulting adverts. You've lost another listener. Sorry.
Nice knowing you.
Cheers ian.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Annoying Cash Call!

The annoying promotion of their cash call competition, all day, every day, is repetitive and intrusive. It seems to have been going on for months now, with a new 'life changing prize' every week... Global have 30 million listeners across their stations, it must be making them a fortune. Is it ever going to stop?! I've been listening to Classic FM for years, but have now had enough, I'm off to listen to another station.

12 January 2026
Unprompted review
Rated 2 out of 5 stars

Stop Cash Call immediately

Stop Cash Call immediately. It's tawdry and common.
Stop plugging it as often as you play Gershwin and John Barry (whose repertoire was more than Out of Africa and Dances with Wolves).

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Not Listening to Classic fm any more

What was, a number of years ago, a really good radio channel that we could listen to every day. Its been highjacked - over Christmas was the final straw with its encouragement of gambling to win “life changing amounts”. This looks like it will be a regular daily/weekly/monthly feature. …. and every presenter seems to overjoyed to share this with us. We have overlooked(suffered) the down grade of presenters but enough is enough. It seems the only way to make our point is to “stop listening”. Happy to read any comments for a proper high quality replacement.

10 January 2026
Unprompted review
Rated 2 out of 5 stars

What has happened to Classic FM

What has happened to Classic FM that I once found a station that instilled a bit of peace and tranquility in a crazy world. Just turned it off again, as music being played I would expect at a funeral. Aled Jones seems to pop up relentlessly, often with Coral Music which in my mind is not classical. Such a shame.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

CONSTANT Cash Call ruined Christmas for me

Cash Call ruined Christmas for me. It’s CONSTANT! It doesn’t exactly appeal to the best instincts in people, does it? If it had been for charity well, fair enough, but it’s just a money making scam. I hoped it would be over by New Year but no, it appears to be every month now. I generally liked the music and most of the presenters (though what Dan Walker knows about classical music is anyone’s guess…). How can these people prostitute their talent appealing to peoples’ greed? Well, no longer,I’ve deleted the app and moved to BBC3.

3 January 2026
Unprompted review

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