Complete Savings Reviews 15,310

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the value for money, highlighting that the cashback rates are high and payments are generally quick and accurate. Consumers mention that the platform is easy to use and can lead to significant savings, especially when they actively use it for online purchases and take advantage of bonuses. A number of reviewers find that the monthly subscription fee is worth it, as they can easily earn it back through cashback and bonuses. However, some consumers report unexpected charges and subscriptions they didn't knowingly sign up for. This leads to frustration and concern about how the company obtained their bank details. Others mention issues with tracking purchases and receiving cashback, even though they were promised. Some reviewers also expressed concerns about the website, and refund processes, although opinions vary.

Based on these reviews

Rated 5 out of 5 stars

The highest cashback rates anywhere, quicker payments than any other site, most retailers are on there. Tracking seems more reliable and quicker than others too. Monthly fee £18 paid back within a few... See more

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Rated 1 out of 5 stars

Never even heard of them, yet belated check of my bank statements showed that they’ve been taking £18 a month from me for bloody years on a reoccurring visa payment so that it didn’t show on my di... See more

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Rated 4 out of 5 stars

No longer great - just good! Quality deteriorated since changes made in May 2024. More purchases fail to track. When claiming unpaid cashback, acknowledgement makes no mention of which purchase it ref... See more

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Rated 1 out of 5 stars

I hadn't realised that I had been signed up, they had my name, bank details and my address even though had never been on their site before. They took £54 over 3 months, despite never actually using th... See more

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Rated 3 out of 5 stars

I had a few transactions which I went through Complete Savings with, which haven't received cashback: Temu (with many transactions) and Dell: Purchase ID: 7400014262512, date 10/01/26, are recent c... See more

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Rated 5 out of 5 stars

As a commuter with bonuses on trainline, this has been an excellent rewards package. There have been some great savings for me on one off purchases too. After a few teething problems which CS helped m... See more

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Rated 1 out of 5 stars

Like many others have said, I didn’t realise I was signing up for something that involved a monthly fee. Embarrassingly, it was four months before I noticed I was paying for something I wasn’t u... See more

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Rated 5 out of 5 stars

I find Complete Savings brilliant for cashback. Yes you pay a monthly fee but that can easily be recouped by making any purchase during the month. If you travel a lot or make online purchases the savi... See more

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Rated 5 out of 5 stars

At first, I was worried it might be a scam website. But after receiving tens of pounds of cashback deposited directly into my bank account every month, all my doubts were gone. Now, whenever I sho... See more

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Rated 5 out of 5 stars

I think complete savings is a great way to earn cash back. It helps me think about where I want to spend and is easy and transparent with transactions. I have always had a positive result when needin... See more

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Rated 5 out of 5 stars

I’m using complete saving app from few years. The Complete Savings app is designed to help users save money through cashback rewards and discounts on everyday purchases. It partners with a wide range... See more

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Rated 5 out of 5 stars

I've been using complete savings for years now and never make a purchase online without checking their website first. I always get my monthly subscription back and come out well ahead. Payments to m... See more

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Rated 4 out of 5 stars

Most of the cashbacks were successful. The only 2 retailer differences noticed: Made 2 same product transactions from Royal Mint, but only one qualified for cashback. Ali Express cashback never... See more

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Rated 1 out of 5 stars

September 2022 I bought a train ticket on Trainline and I apparently at the same time signed for a membership of Complete Savings, one months free trial. Ever since Complete Savings has taken £15 of m... See more

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Rated 4 out of 5 stars

This is actually saving us money. Took a little while to figure out how best to use and a couple of purchases have not been accepted due to individual retailers conditions so be careful you read caref... See more

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Rated 1 out of 5 stars

Like many on here somehow got scammed by this site - I never signed up for this and definitely never put in my bank details but was getting charged £18 a month unknowingly. This also never appeared as... See more

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Rated 5 out of 5 stars

I’ve been using Complete Savings for around seven years now and honestly couldn’t recommend it enough. The cashback is genuinely excellent — often 10% or more across loads of retailers — and it’s mile... See more

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Rated 5 out of 5 stars

Fantastic cash back site. Tracks pretty quickly, also the savings are available much sooner. It has a membership fee, but that's fine as getting bonus each month and gift cards at discounted price, ge... See more

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Rated 5 out of 5 stars

I ignored this pop up for a long time, but hugely regret it! It is the most reliable Cashback scheme I have been a part of (which I've always taken advantage of as an avid online shopper). The purchas... See more

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Rated 1 out of 5 stars

Not all purchases are registered. I have made several purchases with Temu in the past 6 months which have not been paid by Complete Savings, although monthly bonus was paid for these purchases. I co... See more

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Rated 1 out of 5 stars

I did not sign up to Complete Savings. I have no idea where they got my card details from! I've literally never heard of them before. Yet this morning I wake to find a pending transaction in my bankin... See more

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Rated 5 out of 5 stars

I've used Complete Savings for more than a year now and managed to save a huge amount of money. I'm lucky that I tend to use Trainline at least once a month so I get the membership fees back and do a... See more

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Rated 5 out of 5 stars

At first I was sceptical of getting cash back so easily but I can confirm from day 1 I have been pleasantly surprised at how easy it is not only to accumulate a decent amount of cash back but also whe... See more

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Rated 5 out of 5 stars

Complete Shaving is really easy to use and very user-friendly. As a first-time member, I also get a welcome bonus. It helps me enjoy discounts when shopping and gives me cashback after my purchase, wh... See more

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Rated 1 out of 5 stars

I did not knowingly sign up for a paid subscription, yet £18 per month was taken from my account. I only became aware of this after checking my bank statements. The sign-up process is not clear enou... See more

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Rated 5 out of 5 stars

Saving on gift cards and shopping monthly subscription can calm back every month if you shop online and remember to claim your monthly bonus great way to save some money

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Rated 4 out of 5 stars

Because I order online regularly it's worth it. However their system has never once tracked Tesco orders correctly. It tracks Dunelm, Iceland, Discount Dragon, Zooplus, eBay, Argos no issues. But ever... See more

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Rated 4 out of 5 stars

I find Complete Savings really good & over the years I have had regular cashback from them & another great benefit is that I get to buy discounted gift cards from various retailers - which is the ma... See more

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Rated 5 out of 5 stars

I've written a few reviews praising Complete Savings, saving me money on travelling, entertainment(comics, books & blu-rays) and food! This review is about how good Complete Savings are at chas... See more

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Rated 1 out of 5 stars

I bought a train ticket on Trainline and this cashback popped up so I assumed it was a bona fide, one-off cashback. Is it heck! Unknowingly, without signing up for it, a subscription was set up under... See more

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Rated 5 out of 5 stars

Complete Savings is the best thing since sliced bread! They have already paid me over £7,500 in rebates on purchases since I joined and I have never had a problem. I've saved a fortune with companies... See more

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Rated 5 out of 5 stars

Buying from Currys I know there's often a good discount available through complete savings. Collection was also available in 2 days which made the decision to buy from here a definite. Always easy to... See more

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Rated 1 out of 5 stars

Shambolic & Con Trick. It used to work ok but since they changed the website at the end of last year it has got progressively worse. They don't care about or help members anymore. Reject claims wi... See more

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Rated 5 out of 5 stars

Agree with below - this is an automated 3rd party which is a bit crafty since you've already signed up to them before you realise you're in some monthly contract....but they did fully refund me and ex... See more

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Rated 5 out of 5 stars

I’ve used Complete Savings for over 7 years and have earned £5,000+ in cashback. Being able to claim on eBay and a huge range of other retailers is a game-changer. It’s a legit service; the monthly... See more

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Rated 5 out of 5 stars

Complete Saving is a reliable and easy-to-use cashback platform. The process is simple, the savings are real, and the cashback is paid without issues. I’ve used it for online shopping and it really ma... See more

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Rated 1 out of 5 stars

This is a SCAM. Buying ticket from Dublin Express and then gets charged monthly £18?????? This is outrageous. Also, can't login in the account to cancel, and password reset never comes to my emai... See more

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Rated 4 out of 5 stars

I'd give 5 stars, but there's always room for improvement, like having more retailers or gift card options on the site or more retailers offering more than 10% back. I do appreciate the monthly bonus... See more

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Rated 1 out of 5 stars

This company has been debiting amounts of £18 from my credit card for months and I've only just realised. I think I must have pressed something when doing an online order with Iceland Food. Complete s... See more

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Rated 5 out of 5 stars

I signed up with Complete Savings when I purchased my train ticket on Trainline.com. I was immediately made aware of a wide range of savings available with selected sellers partnered with Complete Sa... See more

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Rated 5 out of 5 stars

I have been using complete savings for over a year now and could not recommend people enough especially if you have a fair amount of expenses. It beats every other cashback site by a mile, and for m... See more

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Rated 3 out of 5 stars

I'm quite satisfied with Completesavings.co.uk in general, it's just that the Tracking of some purchases doesn't register automatically, especially Boots. I have to manually claim the cashba... See more

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Rated 1 out of 5 stars

Shocking company, when I signed up my account did not have a £250 cap, I have spent about several thousands over the last few weeks on personal purchases on eBay and my cashback tracked, generat... See more

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Rated 5 out of 5 stars

That awkward moment when you make and forget to go through the complete savings website. It's an easy to use site once you get the hang of it, I like the fact that if a link redirects you to th... See more

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Rated 5 out of 5 stars

Complete savings is a fabulous platform that gives you cashback when tracked through the platform. I have been using the service for past two years and have saved over £1000. Monthly membership... See more

Company replied


Company details

  1. #15 of 17 best companies in Cashback provider

Written by the company

Complete Savings is a cashback programme ideal for those who shop online regularly. New members can claim a welcome cashback reward, and ongoing benefits include a monthly cashback reward, 20% off popular giftcards and 10% cashback at over 1000 online stores. Membership is free for the first 30 days, after which there is a membership fee. Members are free to get in touch about their membership at any time.


Contact info

3.4

Average

TrustScore 3.5 out of 5

15K reviews

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Rated 1 out of 5 stars

I booked parking at Birmingham Airport…

I booked parking at Birmingham Airport on 5th January 2026...note that £18 was taken out of my account on 5th Feb. I did not sign up by entering your name, postal code, selecting the relevant postal address from the drop down list, inserting your credit or debit card details and then clicking on the 'yes' button to accept the offer, you authorised us to charge the monthly membership fee of £18.00 to the credit card or debit card that was provided after your trial period ended. This is a SCAM no less. I have another membership with them when I booked parking at Birmingham Airport on Jan 28th 2026...again I did not sign up - this is ANOTHER SCAM. Alexander Milner

11 February 2026
Unprompted review
Complete Savings logo

Reply from Complete Savings

Hello there, Complete Savings is a member only programme and the only way we could charge your account is if the sign-up process was completed and the Terms and Conditions were agreed to at the time of registration.

Upon checking, our team has addressed your concerns by providing details of how you signed up.

For more details about the programme, you can visit our website: https://www.completesavings.co.uk/frequently-asked-questions

Rated 1 out of 5 stars

Had a email telling me that I'm not…

Had a email telling me that I'm not allowed to cancel my membership its in there clauses there being reported to the fca. No company can tell you that you have to have a membership for life a scam company

10 February 2026
Unprompted review
Complete Savings logo

Reply from Complete Savings

Hello there, thank you for leaving a review.

Please know that Complete Savings is an opt-in programme where you can cancel your membership anytime by logging in on our website: https://www.completesavings.co.uk/

Please send us an email to [email protected] so we could locate your membership and assist you further.

Rated 5 out of 5 stars

Terrible complete scam they said i will…

Thought it was a scam but since calling the customer service I can see it's not I apologise for my recent review

12 January 2026
Unprompted review
Complete Savings logo

Reply from Complete Savings

Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.

For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to [email protected]

For immediate assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Rated 1 out of 5 stars

No cashback received

First of all I would say as per the email I did not receive cashback this time and there was a purchase made more than 30 days ago and I have not received this yet after making two phone calls to the customer care team

6 February 2026
Complete Savings logo

Reply from Complete Savings

Hello Abigail, thank you for sharing with us your concern.

Upon further review, we can confirm that your transaction for your recent trip has been successfully tracked for cashback.

While it's still on "pending" status, we would like to reassure you that this is a standard part of the process and is currently undergoing validation by (merchant). Our team also has shared your concern with our escalations team for another review and will reach out to you via email once they have more information to share.

Thank you for your patience and understanding.

Kind regards,
Complete Savings

Rated 1 out of 5 stars

Unscrupulous

Took £18 from my daughters account (she's a minor) without permission.

9 February 2026
Unprompted review
Complete Savings logo

Reply from Complete Savings

Hello JJ, thank you for letting us know about your issue.

Please know that Complete Savings is open to anyone aged 18 or over who lives in the UK. You can find more information on our website: https://www.completesavings.co.uk/frequently-asked-questions

For us to assist you, please send us an email to [email protected] and we'll do our best to help.

Rated 5 out of 5 stars

Great new Member to receive a cashback

Great to receive a cashback. Look forward to many more in the future.

9 February 2026
Complete Savings logo

Reply from Complete Savings

We're happy to hear that you received a cashback; we appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

.lovely surprise

Wasn't expecting money back on my purchase so it was a welcome surprise
I also told my brother as he was doing same purchase.

31 January 2026
Complete Savings logo

Reply from Complete Savings

We're happy to hear that you were pleasantly surprised with your purchase! Thank you for sharing this positive experience with your brother, and for your review.

Rated 5 out of 5 stars

It was great customer service and I…

It was great customer service and I really enjoyed 👍

1 February 2026
Complete Savings logo

Reply from Complete Savings

We're glad you enjoyed your experience with us, and we appreciate your positive feedback on our customer service. Thank you!

Rated 1 out of 5 stars

Cancel membership

Good day

I have only one question
How I can cancel membership?

Kind regards
Irina

8 February 2026
Complete Savings logo

Reply from Complete Savings

Hello there, thank you for letting us know about your concerns.

We're able to locate your membership using the details you provided. We have cancelled your account, therefore, your card will no longer be charged.

If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Rated 5 out of 5 stars

Excellent Website

I have used the site monthly since signing up. It has helped me make savings on numerous purchases.

8 February 2026
Complete Savings logo

Reply from Complete Savings

We're happy to hear that our site has consistently helped you save money each month. Thank you for your positive feedback; we appreciate it greatly!

Rated 1 out of 5 stars

Charged £18 despite cancelling…

Charged £18 despite cancelling membership (like many I had unknowingly signed up). I have tried to chase this with customer services but had no response. Really dodgy company.

31 December 2025
Unprompted review
Complete Savings logo

Reply from Complete Savings

Hello Karen, thank you for letting us know about your concerns.

We can confirm that you have cancelled your membership on the website. We have sent you an email with details of how you signed up with Complete Savings.

If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Rated 5 out of 5 stars

Excellent savings much better than…

Excellent savings much better than quidco etc, quick tracking and excellent rates. It's like a secret trick to save money!

8 February 2026
Complete Savings logo

Reply from Complete Savings

We're happy to hear that you're enjoying excellent savings and quick tracking with our service! Thanks for your feedback!

Rated 3 out of 5 stars

I had a few transactions which I went…

I had a few transactions which I went through Complete Savings with, which haven't received cashback:
Temu (with many transactions) and Dell: Purchase ID: 7400014262512, date 10/01/26, are recent cashback problems companies but other transactions like eBay I have no problems with.
Your computer system should be able to identify all transactions, please get it sorted and honour your customer cashback system promise.
Tony Wade 30367119001

10 January 2026
Complete Savings logo

Reply from Complete Savings

We appreciate you bringing this to our attention. We are sorry to hear that you have not received cashback for some transactions.

For us to investigate, please share your proof of purchase with us via email to [email protected] so we could look into it further.

If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Rated 5 out of 5 stars

Saving on gift cards and shopping…

Saving on gift cards and shopping monthly subscription can calm back every month if you shop online and remember to claim your monthly bonus great way to save some money

7 February 2026
Complete Savings logo

Reply from Complete Savings

We're happy to hear that you find value in saving with gift cards and the monthly subscription. We appreciate you sharing your positive experience and are glad it helps you save money each month!

Rated 4 out of 5 stars

It’s a good program

It’s a good program, but takes ages to process the payments

7 February 2026
Complete Savings logo

Reply from Complete Savings

We appreciate your feedback, Carlos.

Please be advised that upon your request of transfer, and our validation checks have been completed and are successful, expect your payment to be credited within 10 working days.

If you ever have any questions about your rewards, don’t hesitate to let us know by sending us an email, or contact our customer service team.

• Free telephone number from within the UK: 0800 389 6960

Rated 1 out of 5 stars
Complete Savings logo

Reply from Complete Savings

Hello Jessica, we're sorry you have not received your payment.

We can confirm that your payment request has been received. Once our validation checks have been completed, please expect your payment to be received within 10 working days.

If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Rated 5 out of 5 stars

Complete savings is easy to use and…

Complete savings is easy to use and there is no hidden charges and definitely not a scam. I use this a lot and get loads of cash back

2 February 2026
Complete Savings logo

Reply from Complete Savings

We're happy to hear that Complete Savings is easy to use for you and that you are getting lots of cashback. We appreciate you taking the time to share your positive experience!

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