Currys  Reviews 416,743

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the staff for their knowledge, professionalism, and helpfulness, often highlighting specific employees who went above and beyond to assist them. People appreciate the staff's patience and the time they take to explain products and services thoroughly, without being pushy. Furthermore, consumers are satisfied with the delivery service, often mentioning the politeness and efficiency of the delivery personnel. Consumers express mixed opinions regarding the products and orders. While some are delighted with their purchases and the wide selection available, others have encountered issues such as faulty items or delays in delivery. Despite these issues, many customers remain positive due to the excellent service they receive from the staff, who are quick to resolve problems and provide support.

Based on these reviews

Rated 5 out of 5 stars

Chris & Robert Delivered with care,parked sensibly with large lorry on a tricky road.Very polite & helpful.Delighted with our new Beko condenser tumble dryer.All recycling & un packing of machine tak... See more

Rated 5 out of 5 stars

Arif the sales guy was knowledgeable, professional and not pushy on the extras like insurance etc. The prices were the best I could find for my laptop after researching several online sites. The Curry... See more

Rated 5 out of 5 stars

Purchased hisence American style fridge freezer feb 25 - waited 4 weeks and still not repaired no support from Currys and hisence repair team are a waste of time , gave up Waiting and purchased Sam... See more

Rated 5 out of 5 stars

Purchased a new Beko washing machine from Currys Bromborough.Had a look at various machines then approached assistant to buy one. We where served by Ellie who from start to finish explained the wh... See more

Rated 5 out of 5 stars

Would like to praise @steven at your Blackpool Currys store (visit) Sunday 25/1 He was extremely helpful and patient. Had a couple of issues matching our new address, however Steven didn’t waiver an... See more

Rated 5 out of 5 stars

Bought a dyson v10 vacuum, couldnt open the waste bin. Tried a second one ,same result. We were offered full refund or alternate model. Excellent service. Staff very helpful. Bought a samsung model... See more

Rated 5 out of 5 stars

New washing machine ,advised last week when we ordered and paid for but out of stock until end January Txt on 25 th jan said back in stock, and delivery arranged from 26 th Jan onwards Two guy... See more

Rated 5 out of 5 stars

Very happy, called into Curry's to check out TV, staff number very helpful without being pushy. Went back the following day, saw same staff member and we completed the sale, he gave me all details... See more

Rated 5 out of 5 stars

Assistant 31 Jane dealt with our purchase of LG American fridge/freezer. She answered all our questions and booked the delivery, which arrived 2days later. The Currys delivery chaps acted in a prof... See more

Rated 5 out of 5 stars

Needed to upgrade to microchip cat flap (large) as old one permitted unwanted visitors Didn’t realise they were not available in store, but staff v helpful and delivered on time Very impresse... See more

Rated 1 out of 5 stars

Black Kenwood Cooker Installation Nightmare and Terrible Customer Service. Ordered an oven 29th Nov. Earliest delivery and installation 22nd. Installed after lots of delays questioning electrics th... See more

Company replied

Rated 5 out of 5 stars

I ordered a vacuum cleaner when it was delivered it was fitted with a 2 pin charger plug instead of 3 pin Spoke to the help team who arranged a pick up the next day with a refund. Went to re order an... See more

Rated 5 out of 5 stars

I had a truly brilliant experience with Richard in Curry's in Speke, Liverpool! He served me over Christmas and chatted to him about purchasing some Airpods, and he's recently served me again, with re... See more

Rated 1 out of 5 stars

Ordered a combo microwave/oven. It was delivered damaged. Took six days and seven phone calls to get a collection date (today). Stayed in all afternoon; the collection was cancelled at the last moment... See more

Company replied

Rated 5 out of 5 stars

The guy who served us Javier, was helpful with helping selecting the right tumble dryer and explained and recommended, we went with his recommendation. 👍 He went the extra mile and went to check t... See more

Rated 5 out of 5 stars

Brought a new laptop and had a problem with the start up, which locked screen. Went back to help desk, The guy ( sorry did not get his name, long hair, goatee beard, Curry's Guildford ) was extre... See more

Rated 5 out of 5 stars

Plenty of employees proactively offered their help as we were in store. Those whom we dealt with were very friendly, knowledgeable and customer-focused. Buying a domestic appliance, such as a dishwash... See more

Rated 2 out of 5 stars

We came to Currys lrompted by a very special offer, but discovered on arrival, it didn't exist. Also all TVs were tuned to Netflix or films which show optimum colour and clarity. None showed live TV... See more

Company replied

Rated 1 out of 5 stars

Had washing machine delivered today, not happy with fitter, not helpful,moaned about stoppipe k not working it was alright before he came, no interaction at all, his mate just stood there , when lef... See more

Company replied

Rated 5 out of 5 stars

Josh was genuinely brilliant and made what could have been a frustrating situation really easy. He took the time to listen properly, explained everything clearly, and was patient and professional thro... See more

Rated 5 out of 5 stars

Saba was very helpful, explaining what different models of laptop had to offer and once we had chosen one she advised us clearly on various optional extras to choose. Chris undertook the set up and da... See more

Rated 5 out of 5 stars

I was looking for a dishwasher and Shayaan quickly spotted me and asked if I needed any help. Very professional and identified models that suited my budget. No pressure to buy or take up any additiona... See more

Rated 1 out of 5 stars

Waited in all morning and delivery never arrived, no calls or ringing of doorbell. Didn't even let us know it wasn't coming. Next delivery available was almost a week later. Had to find alternative su... See more

Company replied

Rated 4 out of 5 stars

First visit was helped/assisted by a lovely lady Paula, very very helpful about buying dishwasher. Unfortunately is was wrong size by.02 cm !! went back to store(Braehead)spoke to 'returns guy' then... See more

Rated 5 out of 5 stars

Highly recommend talking to Duncan at Currys Westwood Cross if you looking at upgrading your TV. Very knowledgeable and great customer service. Went in on Saturday looking to upgrade our living room T... See more

Rated 5 out of 5 stars

Well went to store store assistant dealt with me quickliy sorted out my ordering requirements for my fridge freezer .Delivered by two helpful Delivery Men Took Old one away as paided for recycle th... See more

Rated 1 out of 5 stars

Got persuaded into buying shifty hisense TV by sales woman filling my head with shit. Anyways TV didn't work properly so took it back an got replacement TV an soundbar collected TV that day with sound... See more

Company replied

Rated 5 out of 5 stars

very good Purchased in store a fridge freezer Quality item selection was wide ranged. Store sales person was very helpful and knowledgeable. Even provided some saving tips and discounts availab... See more

Rated 5 out of 5 stars

Great service from beginning to end. I was kept informed of what was happening to my order, when it was despatched, and half an hour before delivery I was rung to confirm. The two delivery men were... See more

Rated 5 out of 5 stars

My husband and I visited the store specifically to look for a slimline fridge freezer due to a house move armed with a measure tape. Almost immediately we were approached by Dave and his tablet. We ex... See more

Rated 1 out of 5 stars

Curry's is fantastic... provided literally nothing goes wrong ever. They hire support staff who will outright lie to get tickets closed ASAP. "Please wait 48 hours" is a sentence you will have... See more

Company replied

Rated 5 out of 5 stars

Your policy of correcting a problem if you ever get a faulty product is first class ( rare ) your prices are as good as any other, staff wonderful ( Oxford Botley Branch mainly ) what more can l say.... See more

Rated 5 out of 5 stars

Salesperson very helpful, patient, was listerning to what I was saying, althou they were 2 staff down & people were interupting him while he was puting my transaction thru, my Fridge arrvd on time nxt... See more

Rated 5 out of 5 stars

Had a really good experience at the Currys store in Birmingham (Highgate). Went in to purchase a new washing machine and was offered some great advice about which models would suit our needs. As you c... See more

Rated 4 out of 5 stars

At the store the displayed Fridge/Freezers did not include the perfect one but the assistant gave me details of others one of which I chose. Delivery was arranged for next morning, but it did not come... See more

Rated 5 out of 5 stars

Cecil at Currys was simply outstanding. He really went the extra mile to help me buy a phone and spent extra time supporting me. This is the third time I have returned to the store for three different... See more

Rated 5 out of 5 stars

Great experience! After Argos didn't manage to deliver then rescheduled delivery for 3 weeks later , Currys came through and saved the day ! Booked for the 8th of February, got a delivery wi... See more

Rated 5 out of 5 stars

The assistant who help when we were purchasing our hub was extremely helpful.the person who was going to fit it was unable to so we returned to the shop to book one of their own fitters , The lad who... See more

Rated 5 out of 5 stars

Walked in knowing what we wanted, an integrated fridge/freezer. James was on the floor and immediately came to us when I asked for help. We asked our questions, James had all the answers so we pu... See more

Rated 5 out of 5 stars

We visited Curry’s at The Silverlink, North Shields. After buying a TV, we were walking out of store when I decided to stop at Mobile Phone department to check on doing an upgrade. We were met by... See more

Rated 5 out of 5 stars

Good service began when placing the order. The staff member answered all our questions and was knowledgible about the washing machines available. On the specified delivery date, arrived at tim... See more


Company details

  1. #93 of 135 best companies in Appliance shop
  2. #28 of 70 best companies in Mobile Phone Shop
  3. #67 of 91 best companies in Computer & Accessories store
  4. #145 of 197 best companies in Electronics store
  5. #107 of 139 best companies in Kitchen supply shop
  6. #37 of 45 best companies in TV shop

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

417K reviews

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Rated 5 out of 5 stars

Worth insuring

I insured my iron because I am always ironing and tend to go through them pretty quickly - unfortunately my iron decided to go to iron heaven. I was able to change my iron to one of my choice with no hassle whatsoever, the staff member was lovely and polite.

8 February 2026
Rated 1 out of 5 stars

Forced feedback & personal information

Sending this due to the horrendous corporate practices. I went into a store to purchase a pack of two batteries, I was asked for personal details and email address for a “digital receipt” at the till - sure whatever. I have then been contacted multiple times via email(including from trustpilot) for feedback. That feedback then continues to ask for more personal info including income and number of children in the household - this is a disgusting tactic to gather customer details - beyond awful. Stop this practice, avoiding the brand going forward.

4 February 2026
Rated 1 out of 5 stars

Never collected an order from DPD local…

Never collected an order from DPD local drop off shop as changed my mind was emailed saying it would be returned back to Currys on the 18th November 2025 if I didn't collect before which I didn't? Still waiting for a refund for this item spoke to 8-9 different people on web chat about it keep getting fobbed off with the same thing will be passed on to right department and will hear something between 48 to 72 hours and will receive a refund in 5-7 working days 🤣 still waiting for both absolute joke

18 November 2025
Unprompted review
Rated 5 out of 5 stars

No1 Customer Service Hands Down

No1 Customer Service Hands Down

I need help as I returned an item and want the retrieve it back is there any way this can be done, I returned it not realising I was doing something wrong with the item.

Can somebody please reach out??

8 February 2026
Unprompted review
Rated 1 out of 5 stars

The most incompetent service as a whole with no sense of responsibility and or liability to the consumer

My partner and I wanted a specific microwave from curry’s which had to be ordered online as it wasn’t available in store. We’ve tried to order this twice, both times it has never arrived, the first time it took a long time to get a refund but we gave them the benefit of the doubt and re- ordered it with them. This time, it has been quite frankly shocking and the most infuriating experience. Not only has it not arrived, 6 weeks later of trying to get in touch with the team for a refund we get told each time that it will be dealt with and contact is simply lost. To me it just seems like a con to take the money of the consumer then, send the item and loose all responsibility of it once it’s with the courier. What an insult, no respect for the customers, no organisation or communication within the team to fix a simple error of something not arriving. For such a big company who should run smoothly and deal with these things easily, it’s a bit of a joke. We’ve been messed around so much, no respect for people’s hard earned money or consumer rights.
We’ve now had to actually turn to the bank to help get our money back where curry’s has completely failed.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Connor was outstanding

Connor was outstanding. He appreciated that we didn’t understand the tech so kept it simple and answered our questions. He asked about the use and then advised the best product. When we explained it was for our son who is a young adult with learning difficulties he continued in the same manner he had begun. Supportive, knowledgeable and inclusive. He ensured that notes were written for delivery to take into account the needs of our son. He also negotiated a discount with the store manager. In addition to this, he walked us through the paperwork making sure we understood about the care and repair plan. In a busy store we were made to feel like we were his only priority and nothing was rushed. Thank you Connor.

11 February 2026
Rated 1 out of 5 stars

Poor customer service and yet agin ..12…

Poor customer service and yet agin ..12 days off trying too get a refund for a flat screen tv that’s never left curry’s in the 1st place …8 calls ..( yes 8 calls ) and been told that I never requested a refund from 28/01/2026 and yes I asked so many times so now from the 11/02/2026 that i need to submit a request again from date stated above…I was basically told I was a lyer ..you don't listen ..you need to stop calling curry’s but yet how do I go about getting refund when they don’t put me thru too complaints..NO ONE CARES…no help ..nothing and they say …unhappy customer is too many unhappy customers…..curry’s quote!!!!

28 January 2026
Unprompted review

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