derschutze.com Reviews 124

Derschutze has great quality clothing, but come on.. fix those shipping problems. Taking 3 weeks to ship a 1 item order is crazy work. And you guys just keep dropping more stuff, fix your shipping iss... See more

The embroidery is gorgeous but theres been a significant decline in quality in my opinion as some one who has bought from them a few times. Shipping takes a while but its not that bad, they're a small... See more

Took 3 weeks to ship (Germany-England). After shipment they arrived after 2 days as said on their website. Overall great quality on the jorts i got. Was uncertain due to some reviews on here but hones... See more

Well well well First Order was a pair of pants and one of the tracksuits. I first thought it would take around a week+ for shipping but it came in a few days happy about that nice quality and it looks... See more

Derschutze, when they deliver gives you great quality and beautiful clothing. My order which was sent to the UK arrived in about a week but previously my order hadn't been forfilled and therefore canc... See more

I really loved the look of the trench coat I bought from Derschutze back in December it has a great design and initially felt like a quality piece. However, after just a few months, the fabric h... See more

I bought 2 zip hoodies from them, one in M and one in L. I was confused on why I couldn't buy 2 hoodies of the same size, but I was lucky that I needed different sizes anyway. The quality is actually... See more

So I don’t really write reviews but I’ve read so many bad ones here that I felt the need to share my experience with derschutze. So I was hesitant to order but only because of all the shit I’ve read o... See more

Zero communication only let me know they’d run out of stock of an item I chose after I reached out to ask why the order was taking so long. I chose another item and they are still yet to even prepare... See more

Returned an item by special delivery on 25 November and keep asking for my refund. There is a trail of e mails and I am getting every excuse under the sun. Their system down, where is my proof of po... See more

Website stated parcel will be shipped between 5-9 days however are unable to deliver on that promise. They release new products monthly but aren't able to ship the parcels already being ordered.

the sizing is actually trash, i order an xl and get a medium, quality has skydived so much that a hoodie at h&m would have a better quality and fit. So disappointed in this brand. So sad to see a pr... See more

They delivered the package to the wrong address, and neither the shipping company nor this company will take responsibility. The package was never delivered to us. I provided photo proof showing it wa... See more

This is the most baffling customer service i have ever recieved. I had filed a return and it arrived a week ago. After 8 days of no response from them i decided to try another email adress to ask wher... See more

Long delivery, about 1 month, quality of the item wasn't good, return policies arent great, you pay for the cost of shipping back the product, and you dont get reimbursed on the delivery fee. So over... See more

Until now I still dont have any visibility when I'm going to receive the missing pants. This is truly unacceptable! There is no customer service number to call to and i'm waiting for days to ge... See more

I ordered and it took them 3 weeks to ship my order, that was weird. Contacted customer support and that didn’t help too. But suddenly it shipped, it was here a day after and i am so happy with the... See more

Pre ordered a watch, which was meant to come in 90 days. It's been over 150 days now. The email responses I've been getting have been AI, and keep linking me back to the pre order website (whic... See more

I ordered two items but only one arrived. I immediately contacted them to raise the issue and they have proceeded to mess me around for over 7 weeks now. They only respond to emails when I chase mult... See more

They are telling lies about why the shopping taks that long...something about collecting items from different places...well, I orderd 1 item. After that no response and still nothing delivered. First... See more

I ordered my son a large order of clothes for his Christmas presents. I ordered on 25th November. Come 23rd December, nothing had come. My son's Christmas was completely ruined. I was royally messed a... See more

8 weeks and we will still not received the order. We spend almost £500 and everyone I contact them they tell me it’s be posted within the week. Prior to this we waited 3 weeks for an order which was... See more

Terrible customer service, I bought some jeans in size 28 and they delivered me the jeans in size 36. They demanded that I cover the return shipping costs. They are at fault and I have to take the bla... See more

Sent me damaged items. Never replied to emails and only way to request a refund or return is through email. Check over reviews here before buying, wish I had. Awful company.

Terrible customer service! I visited their store in London and was surprised about the quality and details of the items. So back home I decided to order from their website, big mistake. As some... See more

Retuned items with proof of return. Terrible communication and no refund. Had to get credit card company involved. Avoid this bunch if I was you.

The jeans I ordered are great quality. Shipping didn't take too long for me, it took about 5 days for it to arrive (I live in the Netherlands). I would definitely order from them again.

Ok shipping time, nothing bad for a small company, the hoodies are in good quality, and have passed the test of time, But the jeans do lose color pretty fast. I would buy from them again, just not jea... See more

Never received my package and the costumer support is horrible, logistics wise probably the worst company ever. Hate that cz I love the designs

ordered and paid 27.11 for christmas gift- today the 23.12 - nothing received yet. no information- only after I contacted them. not again.

shipping took a long time, and i had to reach out in order to know whats up w my order. it did come a month after ordering it, and quality is good. although the shipping took long, i’d buy from here a... See more

The quality of the clothes isn’t bad, but the shipping takes forever. If the product isn’t right, you have to cover the return cost. Of course, that’s not the main issue — it’s more that you have to b... See more

My daughter bought a pair of jorts which were too large. I emailed and was told they would happily exchange the jorts. I sent the jorts back to them and many many weeks later I’m still waiting for t... See more

The clothes are great, but we have waited over 8 WEEKS now for the order to be delivered. We have contacted them so many times and they have said “it’ll be out this week” and it’s just not happened.... See more

great pieces, but as other reviews have mentioned, the quality has declined recently :(

Horrible customer service. Quality on garments has skydived and have become really bad lately.

came in 13 days not bad and seems pretty good quality