Doreebonner Reviews 2,965

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, noting their friendliness, professionalism, and willingness to go above and beyond. Consumers appreciate how the staff handles their belongings with care and efficiency, making the moving process smooth and stress-free. Many reviewers specifically mention team members by name, highlighting their positive attitudes and helpfulness. People also express satisfaction with the overall service provided, emphasizing the reliability and trustworthiness of the company. The delivery service is frequently commended for its efficiency and careful handling of items. While opinions on the product itself vary, the positive feedback on staff, service, delivery, and user experience suggests a strong overall customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

Just moved house with Doree Bonner (ref 285035). Would give them 10 stars if we could! Mark, Malachi and Dave from the Nottingham brach were absolute legends. Nothing was too much trouble. They lis... See more

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Rated 5 out of 5 stars

We have now used Doree Bonner 3 times and each time we have had excellent service. From initial contact with Paul D. for the quotation to Angela in operations, George in the warehouse and the moving t... See more

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Rated 5 out of 5 stars

JOB NUMBER 281811 This was the best, most stress free and entertaining moves we have ever had. Cam, Simon and Toby were amazing, hardworking, extremely careful of our belongings and both houses, ensu... See more

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Rated 5 out of 5 stars

Excellent service. My insurer hired Doree Bonner to store my stuff while my flooded home was repaired. A very stressful situation; but Doree Bonner's people were great. My things were packed up... See more

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Rated 5 out of 5 stars

I was moved house by Doreebonner and they sent 4 men to move my whole flat. This was completed efficiently and respectfully. All 4 men were approachable friendly and professional. I have a very ne... See more

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Rated 5 out of 5 stars

Our team were exceptional and we felt extremely lucky to have them on the days of our removals, as we had never moved and had 65 years of clutter! They sneezed their way through our dust and wrapped... See more

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Rated 5 out of 5 stars

From the first meeting with Paul who carried out the survey and provided a competitive quote, our experience with Doree Bonner has been faultless! The office team kept us informed of dates and... See more

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Rated 5 out of 5 stars

I Used DoreeBonner to put some things into storage and also move some items to a temporary residence. All the crew were polite, helpful, cheerful, pleasant and friendly. For Ref 282605, Simon, Har... See more

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Rated 5 out of 5 stars

Job Number 268602 Doree Bonner was great for my cross-country move last summer! Emma from the customer support team was always there whenever I had questions. On collection day, Brian S and his team f... See more

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Rated 5 out of 5 stars

From when David came to our flat to explain the system we felt Informed and prepared for the move. So important for an elderly couple who were moving for first time in 30 years! Brian, Phil and Nevill... See more

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Rated 5 out of 5 stars

Job ref 272856 Just received my move from Australia furniture delivered by Malachi and Mark.L . What a fantastic experience professional friendly and extremely caring whilst doing there delivery.Look... See more

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Rated 5 out of 5 stars

Brian &Nev - “ The Geordie Crew “. What an amazing team, nothing was too much trouble for them!! They were efficient, considerate and professional at all times and considering they were one person s... See more

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Rated 5 out of 5 stars

We recently had Dan, Brian S, and Adam from the High Wycombe depot look after us with our house move. Couldn’t recommend them enough; they were brilliant! Efficient, professional, and careful. We’ll b... See more

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Rated 5 out of 5 stars

Brian, Michael, Paul, Dylan and BJ were outstanding workers. They were careful and respectful of our property. Their experience shone through at all times. They were a joy to speak with, and to hav... See more

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Rated 5 out of 5 stars

Great service throughout by Phil, Nathan & BJ They came recommended by our estate agent and were the cheapest of the 4 quotes we got to do the job Company were fully booked on our actual m... See more

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Rated 5 out of 5 stars

From the initial appointment through to the final box being shifted into our new place , their service was professional and really polite . All Dale , Darrell, Laurence and Jordan were excell... See more

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Rated 5 out of 5 stars

Our insurance company engaged Doreee Bonner to move our furniture into storage whilst some repair work is being carried out. The communication from the start was clear and quick. Adam and Harry arr... See more

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Rated 5 out of 5 stars

We used Doree Bonner to move my 90-year-old grandmother out of her house the past couple of days. The whole team at Doree Bonner have been excellent, and our movers Simon and Alex (London area) were e... See more

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Rated 5 out of 5 stars

Doree Bonner turned up exactly when they said they would Everything was unloaded without issue or problems. They put down ground protection as it has been raining and werebvery helpful, especially... See more

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Rated 5 out of 5 stars

Fantastic team effort by Brian & Michael (Newcastle lads) assited by Harry & Adam. They were on time and moved everything without any problems. Made the whole process so easy and quick! Also like to t... See more

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Rated 1 out of 5 stars

Job number 265071 Never ever again will be using or recommend this company to move our belongings. They have broken an almost brand new sky glass TV during transportation to my new home. I to... See more

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Rated 5 out of 5 stars

Dale,Mick,Darrell, and Leon arrived ten minutes early, to deliver our belongings to our new home. They were all efficient and completed the job very quickly. We had a well above average size mo... See more

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Rated 5 out of 5 stars

Can’t rate this company enough, brilliant at communicating even when you’re on the other side of the world. Dale and Luke arrived promptly and got straight to work. Everything was packaged well, in... See more

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Rated 5 out of 5 stars

Move feedback. Job ref 272724 We moved from London to Beverley Yorkshire; Bonners offered the best deal and customer service. Was very nervous as four days move and two large trucks & heavy aw... See more

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Rated 5 out of 5 stars

Job Ref: 279471 Malachi and Mark.L were absolutely fantastic in moving my stuff from Bristol to London. They completely packed everything taking care of all my electronics and delicate items. M... See more

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Rated 5 out of 5 stars

Job number 254221 10/01/2026 The ‘A’ team of Dan, Simon, Sam, Toby. If we were honest we were dreading removal day, but this team we need’nt have worried. They arrived before time, worked tirelessl... See more

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Rated 5 out of 5 stars

Doree Bonner were recommended by our estate agents. Throughout the moving process they were happy to give advice which was reassuring as we hadn’t moved house for over 30 years! Over the three day m... See more

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Rated 5 out of 5 stars

Had a great experience with Doree Bonner this week, with Barry B, Brian S and Harry D from the High Wycombe depot packing and moving me to Beaconsfield. The guys were a pleasure to deal with and were... See more

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Rated 5 out of 5 stars

They say that moving is on par with divorce or death in terms of stress levels. Fortunately this was disproved with the help of our dream team from the High Wycombe depot consisting of Brian, Barry,... See more

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Rated 5 out of 5 stars

Ant G & Cameron A were very polite & extremely helpful. Bonner International Group agreed to move a sofa down the stairs into the front room, which was not part of the contracted bedroom furniture... See more

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Rated 5 out of 5 stars

Sam and Simon came today to collect more items from my home. I’d requested Sam’s team due to the fabulous service I got previously. And today I wasn’t disappointed. They are professional, polite, reas... See more

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Rated 5 out of 5 stars

I couldn’t have asked for nicer, professional and understanding movers. Laurence and Ethan were especially professional and made us feel completely at ease. They packed with care and kept us informed... See more

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Rated 5 out of 5 stars

Guys were great and very efficient moving from my 3 bed upper floor flat to 4 bed detached home a few miles away. Being allocated a large artic truck initially seemed an issue for parking but we worke... See more

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Rated 5 out of 5 stars

I can honestly say that Brian, Paul and Nathan (the geordie crew) have made this move the least stressful experience. Polite, professional, friendly, nothing was too much trouble and they really went... See more

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Rated 5 out of 5 stars

Dom, Stevie & Paul ("The Geordie Crew") were absolutely brilliant. They were very efficient and helpful, and a pleasure to be around. The whole process of moving house went extremely smoothly thanks t... See more

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Rated 5 out of 5 stars

A professional and seamless move from Doree Bonner’s Geordie crew as they moved our 4-bed from the south east to Newcastle. The lads were bang on time and worked through the move methodically but a... See more

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Rated 5 out of 5 stars

Ref 270942 I am so grateful to you for making packing up a huge library room for me. My daughter is disabled so I took her to a hotel and left my 79 year old mum in charge. Richard Toghill and John Th... See more

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Rated 5 out of 5 stars

Ref 261985: Ant, Harry, and team who did the move; Adam who visited to provide a quote; and Dawn and Bianca in the office. DB staff were unfailing polite and helpful throughout the process. They prov... See more

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Rated 5 out of 5 stars

I can not speak too highly about Doree Bonner. From my first contact (shout out to Angela) through quoting and contracting for an international move. Come the day of the move Barry and his team from H... See more

Company replied


Company details

  1. Removals Service

Information provided by various external sources

Doree Bonner International Group are a leading removals company that specialise in UK, Moving Overseas, Office Relocation and Secure Storage


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Just the best!

After not having moved house for 52 years and a last minute panic regarding completion I couldn’t have been in better hands. David Robson was very understanding and reassuring that they would do all they could to help if things went wrong, luckily they didn’t and I was left in the care of Nathan and Joe, the Geordie lads, who did a great job in relentless rain, to get me moved! Two lovely friendly guys, very professional and hard working. I can’t recommend Doree Bonner enough they are just the best!

30 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Susan for the excellent feedback and the 5 Stars awarded. Your recommendation is greatly appreciated. Best wishes in your new home. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Dom and Steve (Geordie Lads). Big move from north to south, including an additional drop off and storage.
They were really friendly and made a very stressful experience fun and easy. Nothing was too much, my husband and I really appreciated their help, juggling a big move with small children wasn’t easy. Thank you!

10 February 2026
Unprompted review
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Reply from Doreebonner

Thanks Alice for the 5 Star rating and the kind words about the service provided by the Move team. I'm pleased to hear that they eased the stress. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Highly efficient, and extremely reliable

I started collaborating with Doree Bonner earlier in the year for my new business storage and delivery needs. So far they have been required to take receipt of, check, and safely store deliveries of my furniture and accessories, and recently they completed a delivery to a property so we could complete an installation project.
The communication and coordination up to this point has been exceptional, and the delivery yesterday was smooth, efficient and faultless.

Everything they do speaks of skill, professionalism, and efficiency. The staff are friendly and take a collaborative approach to helping me navigate storage and delivery for my particular needs, and they handled everything with exceptional care and attentiveness.

I'm looking forward to our next project, knowing that storage and logistics are in expert hands.

10 February 2026
Unprompted review
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Reply from Doreebonner

Thanks Luke for your glowing feedback and the 5 Star Rating. We are delighted that you chose Doree Bonner to be your partner for these key services and we look forward to working with you on the next project. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

I HIGHLY recommend Doreebonner

I HIGHLY recommend Doreebonner to anyone who is moving. My move came at an incredibly stressful time, whilst I was dealing with a great deal in addition to the move - and they could not have been more supportive and helpful. Suzanne was amazing from the very start, getting everything booked and answering all my questions and reassuring me. Every stage was communicated very clearly to me. On the day I was very anxious and both Nathan and Gordon were amazing from the moment I met them - immediately putting me at ease and ensuring that the move went smoothly - and in my opinion going above and beyond. They were also lovely to deal with and kept a smile on my face on a difficult day. I could not be happier and would both highly recommend them and also most definitely use them again in the future.

23 January 2026
Unprompted review
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Reply from Doreebonner

Thanks for the fantastic 5 Star review and the recommendation. I will pass on your high praise to the team. Much appreciated. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

An experience beyond expectations

It was a wonderful experience. Jimmy and Dave provided a professional, friendly and efficient service. They rang me the day before to confirm the appointment and time of arrival. On the day of the appointment, they rang me an hour an advance to get ready for the move, which I had requested and was very pleased that they did according to my request. They packed efficiently; the paperwork was clear and organised. Although they were doing their work quickly, I was never feeling rushed and I could give them further instructions on the packing as it went along. The packing and removal in Birmingham was excellent, and I hope the arrival of boxes will be on time (12-14 weeks) to Hong Kong, and hassle free. The removal service aside, I must stress that the pre-sale and during-sale service was responsive, professional and attentive. Communication was effective and, last but not least, prices were the most competitive among the half dozen of quotes that I received. Thank you.

6 February 2026
Unprompted review
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Reply from Doreebonner

Thanks Antony for the glowing 5 Star review. I'm delighted to hear how impressed that you were with the service provided and I have passed on your high praise to the team. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

We have now used Doree Bonner 3 times…

We have now used Doree Bonner 3 times and each time we have had excellent service. From initial contact with Paul D. for the quotation to Angela in operations, George in the warehouse and the moving team ( Sam J, Ashley A, Barry B and Harry D) nothing was ever too much and they were very careful, cleaned up after and took all the rubbish away. We will always use Doree Bonner as we made a mistake of using a different company once which was horrendous. Thank you to you all for making it such a stress free process! 🙂 Job ref. 281239

3 February 2026
Unprompted review
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Reply from Doreebonner

Thanks Sam for using our services again and for your fantastic 5 Star review. I'm delighted to hear that the team alleviated all the stress. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Great service

Great service! Quick efficient courteous and friendly. Loved Mark and Malachi you really brightened our day. Would definitely recommend.

30 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Alison for your kind words about the service provided and the 5 Stars awarded. We appreciate the recommendation too! Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Reliable, trustworthy and professional (Job Ref 279221A)

Excellent service. My insurer hired Doree Bonner to store my stuff while my flooded home was repaired. A very stressful situation; but Doree Bonner's people were great. My things were packed up carefully and didn't add to the stress. It was the same when my stuff was returned. My experience is they are reliable, trustworthy and professional; if I needed this service ever again I'd use these guys.

Job Ref 279221A, Brian & Barry from High Wycombe Depot

30 January 2026
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Reply from Doreebonner

Thanks Diane for the superb 5 Star Rating. I have shared your high praise with the team. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Great experience with Doree Bonner - thank you!

Great experience with Doree Bonner - thank you! - they stored my belongings safely after an international relocation by others; and the UK coordinator was responsive and very professional, ensuring I was happy with the service provided at all times - even accommodating a switch in delivery location.
The delivery team worked well and were friendly and fun as they offloaded all my boxes in the rain! Thank you - would definitely recommendation and use again if the situation arises.

28 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Paula for the kind words about the service provided by the team and the 5 Star rating. The recommendation is greatly appreciated. Best wishes in your new home. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

280241A

Barry and Brian from the High Wycombe Depot Ref: 280241A

Really friendly and professional service. Made moving back into our House much easier.

2 February 2026
Unprompted review
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Reply from Doreebonner

Thanks Brett for the great 5 Star rating. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

281021A

Barry Brookes and Brian Spiers done a great job with helping with moving furniture, very professional and friendly, would recommend, very helpful.

2 February 2026
Unprompted review
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Reply from Doreebonner

Thanks Mary for the 5 Star rating and the recommendation. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

What a amazing crew

What a amazing crew - worked really hard - did a great job -so friendly and made the whole experience less painful
Could not believe how quick and tidy they were
Thank you for making a journey that much easier Susan Pringle x🎀

29 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Susan for the glowing 5 Star feedback. I'm pleased to hear that the team helped alleviate some of the Move Day stress. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

What an excellent removal company

What an excellent removal company, very professional service, all our furniture etc. arrived safely, Glyn P and Elliott were just amazing, loaded our goods very quickly, off loaded to a very professional standard, I would highly recommend

30 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Sheraleen for your 5 Star review and the high praise of the team. The recommendation is appreciated. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Geordie crew Brian and Bryan

Geordie crew Brian and Bryan are absolutely top lads. Fantastic service and communication throughout. Nothing was any trouble for them. Couldn’t reccomended them highly enough for any future removal!

31 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Mark for the glowing 5 Star feedback about the service provided by the team. The recommendation is greatly appreciated. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Geordie crew - amazing!!!

Brian, Paul and Bryan (the Geordie crew) were honestly life savers. Couldn’t recommend them enough. Really went above and beyond to help us move into our new house. So so professional and clean and tidy. Even helped with taking rubbish away for us! Would absolutely recommend. Lovely lads and really funny too. Made a very stressful day, less stressful! Worth their weight in gold. Thank you again

23 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Emily for your fantastic 5 Star feedback which I will share with the team. I'm delighted to hear that they alleviated some of the stress. Best wishes in your new home. Kind regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Glasgow branch

I was moved house by Doreebonner and they sent 4 men to move my whole flat. This was completed efficiently and respectfully. All 4 men were approachable friendly and professional.
I have a very nervous dog and they all made reasonable adjustments to help us all feel comfortable.
Andy, Jordan, Brian and Stephen from the Glasgow branch are an asset to any team and they are highly recommended.
Full flat removal and delivery completed within 3hours only held up because carpet fitters got in the way for a bit.

26 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Katy for your great feedback and the 5 Star rating. Best wishes in your new home. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

65 years and never moved until now!

Our team were exceptional and we felt extremely lucky to have them on the days of our removals, as we had never moved and had 65 years of clutter! They sneezed their way through our dust and wrapped everything with extreme care. We had SimonN, KieranG, AdamJ, BrianS and Harry D job ref 282749
Thank you for all your hard work and making this experience less terrifying. We’d love your team to be with us when we unpack!

21 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Estelle for your fantastic 5 Star feedback. I'm delighted to read how impressed that you were with the team and the service provided. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Great Lads from Nottingham Branch

Jimmy, Dave, Olly and Joe from the Nottingham branch did a great job with our unload, from parking on a tight street to getting furniture into an old house with tiny door frames! They worked so hard and I would definitely use them again.

20 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Allie for your great 5 Star review. I'm delighted to read how impressed that you were with the Move team. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

Exemplary Service! (Job ref: 285688)

Our delivery guys, Mark L. & Malachi were amazing! They were super friendly, respectful, efficient and professional! Thank you guys sooo much!!

23 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Mohal for the kind words about the service provided by the team and the 5 Star rating. Kind Regards. Jason Herbert. Group Managing Director

Rated 5 out of 5 stars

The Geordie Crew

Dom, Stevie & Paul ("The Geordie Crew") were absolutely brilliant. They were very efficient and helpful, and a pleasure to be around. The whole process of moving house went extremely smoothly thanks to them. We wouldn't hesitate to use them again and would highly recommend.

15 January 2026
Unprompted review
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Reply from Doreebonner

Thanks Sally for the kind words about the service provided by the team and the 5 Stars awarded. Your recommendation is greatly appreciated. Kind Regards. Jason Herbert. Group Managing Director

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