The product was delivery on a good time but handled very badly I can see the painting on it totally damaged
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Review summary
Based on reviews, created with AI
Based on these reviews
I recently used this freight forwarding company to deliver some very heavy gardening equipment, and I couldn’t be happier with the service. The delivery arrived exactly on time, and I was kept inf... See more
Company replied
The guy who brought our new treadmill to us was so amazing. He managed to get our product out to us even though it was incredibly icy. He was is such a good mood even though it was a hard delivery.... See more
Company replied
Quick service and the driver was very helpful assisting with a heavy package despite his vehicle being too big to get down our indkørsel. Top marks!
Company replied
God advisering med leveringstid og i et tidsinterval på 0-2 timer. Og blev leveret ca. 1 time i intervallet.
Company replied
Very polite and kind delivery man, placed the big box under the car port
Company replied
The delivery man was friendly, efficient and on time.
Company replied
God kvalitet og tag for hurtig aflevering.
Company replied
Delivery to Bornholm of a door swift and with kind professionalism.
Company replied
The worst delivery company in Denmark, they deliver things outside opening hours of the restaurant, they don't phone call when they are at the place and after want 300dkk for second delivery. They com... See more
Company replied
The company where we bought the materials for our bathroom usued this company to ship. The first experienced went well and the driver called me when it was there. The experience today was horrible apa... See more
Company replied
The delivery guy was lazy enough to come upstairs, he just said he does't have a time even I told him I physically unavailable to carry. This never happened from the other carriers so I'm quite surpri... See more
Company replied
They claimed that they couldn't deliver a package because nobody was home, but I have been home the whole day. I called customer service straight away, without any help. Despite explaining to them tha... See more
Company replied
The delivery guy was super rude. He left the package outside the building, when asked to help me at least get it through the door he said “not my problem”. He left me with also a huge wood pallet that... See more
Company replied
I've now had 2 deliveries failed because the courier was not able to ring the doorbell while I was at home waiting. Meanwhile, I have had other couriers that have had no issue delivering packages in t... See more
Company replied
Second time ordering with this provider, and second time they leave my package on the ground floor next to the main entrance - I live on the 4th floor, and there is an elevator. PACKAGE WAS PARTIALLY... See more
Company replied
Shitty company! DO NOT BUY FROM STORES THAT DO BUSINESS WITH THIS DELIVERY COMPANY. I bought two bikes for a total of 43,000 DKK (€5,700) from (BIKEWORLD), which were supposed to have been delivered t... See more
Company replied
It was great that the package came so fast but instead of being brought up to the apartment door it was left outside on the street door. I was in a meeting so I had to exit my meeting and rush down... See more
Company replied
The parcel was delivered to a wrong adress with the same name but another city. They are not paying attention to the deliveries.
Company replied
Delivery was on time but did not get any help moving the 34 kg box from outside into the house!
Company replied
Ignored delivery instructions, left the 800 kg parcel on the wrong side of the house to be manually moved.
Company replied
Company details
Written by the company
I Danske Fragtmænd trækker vi på mere end 100-års erfaring. Vi ved, at effektiv transport med høj leveringskvalitet skaber konkurrencemæssige fordele. Det er ikke uden grund, at 40.000 erhvervskunder har valgt os som deres transport- og logistikpartner. Det gør os blandt andet til Danmarks største transportør af stykgods, og vi leverer overalt i Danmark fra dag-til-dag med stor fleksibilitet. Men vi kan også så meget andet. Danske Fragtmænd tilbyder et komplet sortiment af logistikløsninger til både små og store virksomheder inden for alle brancher. Det krydrer vi med en lang række IT-servicer. Heriblandt er vores totalløsning WebFragt med online booking og integrerede IT-løsninger så som Consignor. Vi tilbyder også fuld sporbarhed og dokumentation med Track & Trace og miljørapporter.
Contact info
Tomsagervej 18, 8230, Åbyhøj, Denmark
- 7252 7252
- [email protected]
- www.fragt.dk
3.9
Great
8K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The worst delivery company in Denmark
The worst delivery company in Denmark, they deliver things outside opening hours of the restaurant, they don't phone call when they are at the place and after want 300dkk for second delivery. They come at 10:55 they see it's close so next day they also come at ,10:50 STUPID SCAM.
21 January 2026
Unprompted review
Reply from Danske Fragtmænd A/S
Hello Michal
Thank you for your review. We really appreciate your feedback. We are sorry to read that you have not been satisfied with our service. Unfortunately, I am unable to locate your shipment based on your name alone. If you could update your review with your consignment number, I would be happy to look into the matter further.
Kind regards
Sidse, Danske Fragtmænd
The guy who brought our new treadmill…
The guy who brought our new treadmill to us was so amazing. He managed to get our product out to us even though it was incredibly icy. He was is such a good mood even though it was a hard delivery.
Thank you!!!
8 January 2026
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Charmaine
Thank you for your positive review of Danske Fragtmænd. We’re happy to hear that our driver delivered your goods exactly as expected.
Have a great day.
Kind regards
Maria, Danske Fragtmænd
God service
1 December 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hej Uffe
Tusind tak for din positive anmeldelse. Vi er glade for at læse, at du har været tilfreds med vores service.
Du må have en god dag.
Med venlig hilsen
Katrine, Danske Fragtmænd
God advisering med leveringstid og i et…
God advisering med leveringstid og i et tidsinterval på 0-2 timer.
Og blev leveret ca. 1 time i intervallet.
24 November 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hej Roel og Grete
Mange tak for den positive anmeldelse og de fem stjerner. Vi sætter stor pris på jeres feedback. Det glæder os at høre, at I har været tilfreds med leveringstiden af din vare.
Du må have en god dag.
Med venlig hilsen
Katrine, Danske Fragtmænd
Smooth Delivery of Heavy Gardening Equipment
I recently used this freight forwarding company to deliver some very heavy gardening equipment, and I couldn’t be happier with the service. The delivery arrived exactly on time, and I was kept informed throughout the process with regular SMS updates and an online tracking link, which made everything easy to follow.
The driver also called me when they were getting close to my address, which I really appreciated. I wasn’t home at the time, but they were extremely accommodating — they left the equipment in the agreed drop-off spot and even sent photo proof of delivery right away.
Overall, the communication, reliability, and professionalism were excellent. Highly recommend!
7 November 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Sidse,
Thank you so much for your kind words! We're thrilled to hear that your gardening equipment arrived smoothly and that our updates and driver communication made the process easy for you.
We really appreciate your recommendation and look forward to helping you with future deliveries!
Best regards,
Sidse, Danske Fragtmænd
The delivery guy was lazy enough to…
The delivery guy was lazy enough to come upstairs, he just said he does't have a time even I told him I physically unavailable to carry. This never happened from the other carriers so I'm quite surprised.
6 November 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Dear MT
Thank you for your message. We’re sorry that the delivery did not meet your expectations. Unfortunately, we do not offer carrying services, and deliveries are only made to the kerbside. We understand that this can be frustrating and appreciate your feedback.
Best regards
Sidse, Danske Fragtmænd
The parcel was delivered to a wrong…
The parcel was delivered to a wrong adress with the same name but another city. They are not paying attention to the deliveries.
29 October 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Jordan
Thank you for your feedback. We're very sorry to hear that your parcel was delivered to the wrong address. We take incidents like this seriously. We hope you have now received your parcel, and please contact us if you need any further assistance.
Have a great day.
Kind regards
Katrine, Danske Fragtmænd
Don’t use them
Second time ordering with this provider, and second time they leave my package on the ground floor next to the main entrance - I live on the 4th floor, and there is an elevator. PACKAGE WAS PARTIALLY OPEN
14 October 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Julia
Thank you for your feedback, and we’re sorry for the inconvenience. As a standard, our deliveries are made to the curb or ground floor. Any additional handling, such as delivery to higher floors, needs to be arranged directly through the sender at the time of order.
We appreciate you bringing this to our attention and hope future deliveries meet your expectations.
Have a nice day.
Kind regards,
Katrine, Danske Fragtmænd
Ignored delivery instructions
Ignored delivery instructions, left the 800 kg parcel on the wrong side of the house to be manually moved.
17 September 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Mantas,
We sincerely apologize that your delivery instructions were not followed and that the 800 kg parcel was left on the wrong side of the house. We understand that having to move it manually was inconvenient, and this is not the experience we want for our customers.
Once again, we are very sorry for the inconvenience.
Best regards,
Sidse, Danske Fragtmænd
I've now had 2 deliveries failed…
I've now had 2 deliveries failed because the courier was not able to ring the doorbell while I was at home waiting. Meanwhile, I have had other couriers that have had no issue delivering packages in the same time intervals, and not just taking a photo of the door, but actually ringing the doorbell - which is an issue regarding the company I've heard about before. When I call customer support, they tell me they won't send out a new delivery. Before I can even get to ask how I proceed with getting my package they hang up on me, just because I express my disappointment with the delivery. So now, I'm left to my own devices. Lackluster and disappointing, and would not recommend.
11 September 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Mike,
I’m very sorry to hear about the trouble you’ve experienced with your deliveries. To help us look into this and resolve the issue as quickly as possible, could you please provide your consignment number?
Thank you for your cooperation, and we’ll do our best to get this sorted for you.
Best regards,
Sidse, Danske Fragtmænd
God kvalitet og tag for hurtig…
God kvalitet og tag for hurtig aflevering.
10 September 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hej Yonas
Tusind tak for din positive anmeldelse. Vi er rigtig glade for at læse, at du har været tilfreds med vores kvalitet samt leveringstiden af din vare.
Du må have en god dag.
Med venlig hilsen
Katrine, Danske Fragtmænd
Reply from Danske Fragtmænd A/S
Hej Morten
Mange tak for din positive anmeldelse. Vi er rigtig glade for at høre, at du har haft en god oplevelse med vores tracking, samt oplevet en god service.
Du må have en god dag.
Med venlig hilsen
Katrine, Danske Fragtmænd
Efficient service
The delivery man was friendly, efficient and on time.
9 January 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Karl
Thank you so much for your feedback. We appreciate it a lot and are glad to hear the delivery went smoothly.
Have a nice day.
Kind regards
Katrine, Danske Fragtmænd
Bad experience
The delivery guy was super rude. He left the package outside the building, when asked to help me at least get it through the door he said “not my problem”. He left me with also a huge wood pallet that needs to be properly disposed and not left in the garden of the building. Also the disposal of wood wasn’t his problem apparently.
21 August 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Sara
Thank you very much for your review. We really appreciate it. We are sorry to hear about your negative experience.
Based on your name, we could not find your order in our system, so we would need your tracking number to see exactly what happened with your delivery.
Standard delivery in such cases is "curbside delivery", meaning the driver leaves the package at the building entrance or on the sidewalk. Bringing items further inside must be arranged by the sender.
That being said, it does sound like the situation could have been handled better. We are very sorry about that.
Once again, we sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Have a nice day.
Best regards,
Katrine, Danske Fragtmænd
Shitty company
Shitty company! DO NOT BUY FROM STORES THAT DO BUSINESS WITH THIS DELIVERY COMPANY. I bought two bikes for a total of 43,000 DKK (€5,700) from (BIKEWORLD), which were supposed to have been delivered to my home. The driver arrived at 6:00 in the morning, unannounced, and without any notification. He was obviously asleep. When I woke up at 6:30, I noticed I had two missed calls. I called that number and it was the incompetent driver. I told him I was at home, but that he had arrived too early and without any prior notice. He replied that my bikes would be returned to the shipping center and that I should contact customer service. Customer service took the case and sent the bikes back to me without any prior notice or time, and curiously, right when I'm at work. I contacted them, and they told me they wouldn't send them again and that the bike shop would have to place another shipping order and pay extra. Neither the shop nor the logistics company takes responsibility. Poor service, poor shipping management, a shitty company.
4 July 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Erdwin,
Thank you for your review. We appreciate your feedback and are sorry to hear that you had a negative experience with us.
We apologize that our delivery did not meet your expectations and for the misunderstandings with our customer service. I have reviewed your case with our quality department, and I can see that the issue has been resolved. We sincerely apologize once again for the inconvenience and the poor experience.
We hope to have the chance to do better next time.
Kind regards
Sidse, Danske Fragtmænd
Fast and great delivery
Everything’s great! Fast and trustworthy delivery!
7 July 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Victoria
We greatly appreciate your feedback and are pleased to hear that you experienced fast delivery and received clear information about the delivery time.
Have a nice day.
Kind regards
Katrine, Danske Fragtmænd
Flink fragtmand og god service
3 July 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hej Morten
Mange tak fordi du tog dig tid til at dele din positive oplevelse med os. Vi er glade for at læse, at vores chauffør har været flink og leveret en god service. Vi håber snart at kunne levere til dig igen.
Du må have en god dag.
Med venlig hilsen
Katrine, Danske Fragtmænd
Quick service and the driver was very…
Quick service and the driver was very helpful assisting with a heavy package despite his vehicle being too big to get down our indkørsel. Top marks!
26 June 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Alan
Thank you so much for the kind words. We are really glad to hear that you were pleased with the quick service and that our driver was able to assist you well.
We hope that you have a nice day.
Best regards,
Katrine, Danske Fragtmænd
Shattered sink arrived
The company where we bought the materials for our bathroom usued this company to ship. The first experienced went well and the driver called me when it was there. The experience today was horrible apart from arriving later than the time estimated, and not callign when it arrived, the delevery person rang all the bells and the sink that we waited weeks for was left in the entrance of the building and the box was crushed and the sink inside was completely shattered. We have filed a complained already, but this is unacetable beahaviour from your workers.
23 June 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Eliana
Thank you for taking the time to share your experience with us. We’re very sorry to hear about the delivery issues and the condition of your sink upon arrival. We understand your frustration – especially when you had a positive first experience with us. Since you’ve already filed a complaint, our team will follow up.
Again, we apologise for the inconvenience.
Kind regards
Lykke, Danske Fragtmænd
No deliver when I was home and terrible customer service
They claimed that they couldn't deliver a package because nobody was home, but I have been home the whole day. I called customer service straight away, without any help. Despite explaining to them that nobody had tried to deliver the package, they just said that they won't do anything and that I have to speak with the sender. Useless liars! Order number AR313249
18 June 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Vitor
Thank you for the review. We appreciate your feedback.
I cannot find your delivery without your ordernumber, can you please update your review with that? Thank you
Regards from
Sidse, Danske Fragtmænd
____________________________________________________
Hi Vitor
Thank you for the updated review. I can see that you are in contact with our costumer service. I will let them solve your case.
Regards from
Sidse, Danske Fragtmænd
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