Herbspro Reviews 3,184

Phew! I have actually made an order before coming here for reviews and I was even convinced I have been scammed.i had to ask chatgpt and it said Herbspro is legit.longstory short,I just recieved my or... See more

It’s been one month and no product. It shipped and was somehow redirected back to their warehouse. I finally ended up receiving my item. But the reshipment tracking, etc was never updated/accurate... See more

The product selection and pricing at HerbsPro were good, but my order arrived much later than expected and customer service was slow to respond. Packaging was also less secure than I hoped. Decent ove... See more

An unusual purchace. Usually get 36-ct boxes, but on this day, HerbsPro had 18-ct boxes for less than half of 36-ct available-box prices, so got some while postponing larger order for better later pr... See more

I ordered a few items for eczema. The eczema then improved quite quickly as I'd tried a few things for it (inc air purifier, antihistamine, etc) so I didn't need those items from herbspro anymore.... See more

Very good service. Took just over a week to the UK and order was processed in 3 days. Multiple communications and assurances via email were received. Order was protected by SavedBy package protection... See more

I ordered some pet food from them, order was dispatched within a week, tracking is provided, shipping cost was reasonable. The order was delivered within 3 weeks, USA to Australia. Goods were well pa... See more

I received the wrong products in my order, and when I went to contact support via phone, there was no response at all, even during their support hours. I then left multiple emails and submitted mult... See more

Ordered (12) 15 oz cans of Health Valley Organic Minestrone soup, which is a great product but has been discontinued along with rest of H/V soup line. Unfortunately received only 8 of 12 cans (... See more

BEWARE! DON’T BUY FROM THIS COMPANY!! My experience doesn’t even deserve 1 star. I ordered a $67 probiotic which requires refrigeration. When I received it, they packed it with 2 gel packs that were... See more

I've been buying this creamer on Amazon for a few years. It's so good, and I've never been able to find it at a store. I am trying to no longer support Amazon, so, I found my favorite creamer on Herbs... See more

I found the Power Dolphus I wanted by going to the original manufacturer's website, but somehow I got 'popped' over to you. The product was easily traceable during shipping; arrived when you said it... See more

I received my order quickly. The product I needed I was physically searching for at several different stores. Now that I have ordered through HerbsPro I know where to order from moving forward for thi... See more

I DEFINITELY DO NOT RECOMMEND IT. THEY WANT MY ACCOUNT STATEMENTS AND CARD INFORMATION TO BE SENT TO THEM. AFTER SAW THIS, I ASKED FOR A REFUND AND IT'S BEEN 1 MONTH AND THEY STILL ARE NOT SENDING MY... See more

Placed an order for delivery to Australia. No issues and arrived fast I think it was only like 2 weeks or so. Will definitely use this site again.

Completed a simply order for dental floss but the wrong item was delivered. Sent Herbspro numerous emails regarding this matter and they directed me to send photos of the product that was delivered,... See more

I didn’t actually get my order from them until later, when I needed them; for the Super Bowl they weren’t there. when I finally got to try the beans that were differently labeled from the website, whi... See more

I ordered my facial cleanser on July 30th and it hasn’t arrived almost 3 weeks later. It says it’s been in customs or retention since august 8th. Customer support hasn’t responded to any of my email... See more

Poor customer service and terrible shipment issues I have ordered products from the USA countless times through iHerb or Amazon and I have never had such problems that they list in their reviews... See more

Ordered products on May 6th. They have never arrived. I've emailed customer support 3 times , zero response. When I look up the tracking number it appears not to have left yet, even though I receieve... See more

I placed an order on February 27th, and after multiple delays, it was finally shipped on March 5th. However, I have still not received the product. I reached out to customer service for an update, b... See more

I ordered Diphenhydramine HCI 25mg. 1000 capsules (price about 20 dollars) but was sent Diphenhydramine HCI 50mg. 100 capsules (price about 3 dollars). in addition to the price difference, internatio... See more

Ordered some melatonin from HerbsPro and received email to say I received points for placing order, but no order email. Checked account orders and no record.. yet money taken from my bank. Sent them t... See more

I ordered some pet foods and when the item reached destination country the tracking did not update, I have been waiting 10 days now for the item to be forwarded onto me. I contacted HerbsPro about i... See more

I ordered from herbspro in January but never received the shipment. I followed up with 3 emails and a message through their website and didn’t receive an answer to any of those queries. I did get an e... See more

I placed an order and received an email saying the package has been shipped. However, when I checked, the package was missing one item. I emailed to enquire on the missing item on 5 June, but there ha... See more

I ordered the travel-edge meclizine and expected a case of 12 bottles as described in the description. However I only received 1 bottle. I have made several attempts to contact them online and via ema... See more

I have the world Online shopping Experience with this Company. I placed my order in April 19th. After two emails asking the shipment status and a 1-star comment here within two weeks afte... See more

Placed an order 10 days ago, not even been processed or shipped, have sent 2 emails to enquire what’s happening, no one replies, pretty sure this is a scam company :(

Do not I repeat do not order from this company. They tout same-day shipping. It’s been seven days and my order has not even shipped yet. It took me four times to get to speak to someone and when you c... See more

Scam. Ordered item through the online page. Went to the checkout but there was an issue with recognise card or address. So tried ordering a second time but it said the same thing. So I just presumed... See more

Nothing shipped - I don't think it's a real business. Said the product was in stock and would ship in 3-5 business days, it's now 7 days and nothing. I'm worried that they have my credit card number b... See more

I have tried to reach them repeatedly for last week. Their phone goes dark after pressing one or two for help. Placed order Feb 7th. Only received one confirmed email. So assume has not been shipped.... See more

They raise their prices by the percentage of the sale they're running. For instance, the Black Friday 15% off sale that they are running... They raised all of their prices by 15% so nothing is actua... See more

Its been 2 weeks since order was placed. Order still hasn't shipped and support has stopped responding. Do not order from here.

They sent me the wrong items and now are not responding to me when I ask to return them and get a refund! I've sent them multiple emails and left them multiple voicemails to no avail. Absolutely horr... See more

Payed for order, but it never been sent. Support through email and other services are ignoring on purpose. Never recomend, this is SCAM. Lost 260dol

I ordered a Jarrow product. It's been two weeks and they still haven't shipped my product. I have emailed and messaged them multiple times and they will not respond. They are located in Hayward, Calif... See more

Was supposed to have shipping in three to four business days after that getting free shipping. it is 12 days later and they say it won't even start to be shipped until 2 days from now. I called and t... See more

Order taking well over more than a month. No updates from tracking. No replies from support emails to my questions. No refund received and I have yet to receive it (updated 7th June 2025).

Lethargic and pathetic serivce by the website. Despite the order being placed on 27 March order has not been dispatched as per website. The website doesn't respond to multiple messages sent

got what I ordered. It took awhile, though. Prompt but contradictory replies to email inquiries. Overall a good experience-- but be patient.