Ipsos Reviews 718

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. People report issues with the company's contact methods, including unanswered phone calls and non-functional website contact forms. Consumers express frustration with broken communication systems that make it impossible to resolve simple issues. Many have contacted the company multiple times through their website without receiving a reply. Consumers report problems with payments, with some waiting weeks without receiving what they are owed. Some reviewers describe the website as poor and warn others to avoid wasting their time. People report constant emails, texts, and phone calls from the company, even after opting out of surveys and requesting data deletion. Some reviewers mention being contacted at unreasonable hours.

Based on these reviews

Rated 1 out of 5 stars

I think Ipsos should be retitled "Gyp-sos." It's a sham all the way. They promise you an electronic gift card of $20 if you participate in their survey, but what they're really after is finding out yo... See more

Rated 1 out of 5 stars

For some reason, I started receiving spam emails from this business, some surveys. They used the wrong name, so I assume someone entered my email address by mistake. That happens. However, unsubs... See more

Rated 1 out of 5 stars

If i could give less stars i would. Stopped me doing surveys initially i couldn’t even cash out my points that i have earned as i no longer meet their criteria… had to fight for points now the voucher... See more

Rated 1 out of 5 stars

I have been a member of their Your Voice panel since it started. Initially it was good and rewarded members with vouchers for completing TV and radiio reviews. The last 2 occasions I requested vo... See more

Rated 1 out of 5 stars

Ipsos itself is ok. Some surveys crash last minute which is frustrating. However Geoquest survey, which they invited me to, I am struggling to get paid for the 2 weeks that I participated in their sur... See more

Rated 1 out of 5 stars

Utter rubbish! I'm happy to take part in surveys but this is just awful. Doesn't have my job role so just started clicking random boxes and then complete that and it won't go anywhere. Pointless... See more

Rated 1 out of 5 stars

I've always said how poor this website is and after finally closing my account with these idiots, I came here to leave a negative review and warn everyone else to avoid wasting their time but it seems... See more

Rated 1 out of 5 stars

Disturbed by them at 8.50pm, asked to take part in market research, I asked it they are serious contacting me at 9pm, the guy responded, correcting me that it’s 8.50!! This is not the first time... See more

Rated 1 out of 5 stars

Spam company This company calls me every day - I am never around to pick up, but calling the number back either doesn't connect or puts me through to an automated message. I have never had dealings... See more

Rated 4 out of 5 stars

I'm evidently a member again and have successfully redeemed my points. I never received a reply from Ipsos regarding my non member status, I just received a invite to a survey. Hopefully I will not h... See more

Rated 1 out of 5 stars

I only completed one task and I'm yet to be paid, I've made multiple attempts to check in on the status of my payment and I'm just ignored, I'm glad I didn't do more than one task because I would ha... See more

Rated 1 out of 5 stars

I received a letter asking me to complete an online survey on behalf of the government. The survey was quite long, it was about technology. They offered a £10 gift voucher in return. They took some pe... See more

Rated 2 out of 5 stars

I am constantly asking to take part in surveys which is good but in very many cases after spending about 20 minutes or more on it am told I am not suitable and given a derisory 3 points . They have al... See more

Rated 1 out of 5 stars

Having amassed points for a voucher and applied, the third party voucher suppliers website didn't work. I complained more than a dozen times. The basic response I got was each party blaming the othe... See more

Rated 1 out of 5 stars

Invested my time, energy and effort, made lots of progress with lots of points yet to be claimed only for me to get a mail that says my account has been blocked without reason whatsoever. The ipsos pl... See more

Rated 1 out of 5 stars

After being a member for years now and getting great service, my account was suddenly removed after weeks of trying to redeem my points!! I've been attentive with all the surveys and so this was reall... See more

Rated 1 out of 5 stars

Don’t waste your time doing surveys. I tried to redeems £10 voucher on Amazon it was not recognised. I asked why in their chat and they accused me of not being on their system after confirming my bas... See more

Rated 1 out of 5 stars

I've been receiving constant emails, texts, and phone calls from this company urging me to fill out a survey since I finished university last year. The survey is far too long and asks for qualitativ... See more

Rated 1 out of 5 stars

I opted out of a Department for Education survey I was contacted about (out of the blue). Despite this we were still visited by someone, although I was out at the time. She left a note saying she woul... See more

Rated 5 out of 5 stars

My experience with Ipsos isay over the past few months has been rewarding. I feel like my opinion is valued Has also helps me be able to purchase much needed Walmart gift cards for my household

Rated 1 out of 5 stars

Better sleep advertises a 7 day free trial but you must give your credit card in the event you want to continue after the free trial period. I installed the app and within 12 hours cancelled my subsc... See more

Rated 2 out of 5 stars

The majority of the surveys that they offer boot me halfway through. It sends me a message saying that the survey is "being picky". At first this felt like an honest issue. It has now bec... See more

Rated 1 out of 5 stars

Absolute waste of time.You answer many questions to be told at the end you do not qualify or your profile has been updated.It feels like I have answered all the survey questions and they have gained... See more

Rated 4 out of 5 stars

They claim they have no vouchers to redeem points, which is nonsense. Pay us! Now! ***Update: January 2026*** I emailed them about the lack of vouchers and, days later, they got back to me with a... See more

Rated 1 out of 5 stars

After waiting a long time to receive my voucher I contacted them and finally a £5 voucher was sent by email. When I tried to redeem the voucher it was below the minimum requirement of £10 so I am unab... See more

Rated 1 out of 5 stars

Rubbish stay away they sent me a gift card voucher and no pin ive been emailing no response If your reading this I've sent u emails (sumky) . This was guven to me as they kicked me out of the app n... See more

Rated 1 out of 5 stars

After being them for 1 year and a half my account has been deactivated for np reason. I have 535 points and need 550 to reach paypal so reward me and proper scammers these sites

Rated 5 out of 5 stars

I don't understand it is one the best paying surveys for me of course some of the reviews are 2 year old and I am happy to have isops I say alot other site s pay pennys they always paid me instant... See more

Rated 1 out of 5 stars

I was sent a mail program letter by Ipsos where it stated to contact them to opt out if desired. It's called a "turn Clutter into Cash" mail program. I did not want to be a participate so I emailed th... See more

Rated 1 out of 5 stars

Disgusting behaviour, cold called ref a survey on cyber security but then hung up when we said we weren’t interested. How rude!!!

Rated 1 out of 5 stars

This company owner addicted of gambling and always book escort from corrupt money. thats why u guys never get paid

Rated 1 out of 5 stars

Not a good survey at all … i have been doing it for a while and they have giving me great points but when i widraw my point they have given me 5 points for all the survey until no points at all. Total... See more

Rated 1 out of 5 stars

Completed a 3 day diary for one of their client, a well known Canadian institution, and several MONTHS I have been trying to contact them, through 3 different e-mails including the ones responsible fo... See more

Rated 1 out of 5 stars

They send surveys through Swagbucks in the UK you fill in all the information spend 15 minutes doing the survey, then they say do you want to join them you need to download our software, they should t... See more

Rated 1 out of 5 stars

You'll often get "disqualified" at the END of the survey after answering tons of questions ! Ipsos has become a TOTAL SCAM !!!

Rated 1 out of 5 stars

I do not recommend completing surveys on Ipsos iSay. A large number of surveys collect very sensitive information, especially about personal finances, bank accounts, savings, and investments. This... See more

Rated 1 out of 5 stars

I caught them lying telling me that they did not receive a redemption notice on a certain date but i did I have the email to prove it. Your right they used to be a good company.

Rated 1 out of 5 stars

After answering enough surveys to cash out suddenly get a shadow ban for no reason. Had to contact support to find out. What a scam.

Rated 1 out of 5 stars

I worked as a consultant for their branch in Egypt for a project finished 10 months ago, and they haven't paid me yet

Rated 1 out of 5 stars

This is the worst survey site in the world. I spent a lot of time doing the survey but they didn't give me any points due to a system error and I didn't get any help.

Rated 1 out of 5 stars

Don’t take this survey . They suddenly terminate your account if they have to pay you . Worst .

Rated 1 out of 5 stars

Scammers all the way! Don't trust them, not even a bit. Half and hour of filling the survey, tons of questions, 0 points rewarded. Thanks for nothing.

Rated 1 out of 5 stars

I was extremely unwell with a kidney infection, running a high temperature, experiencing body chills, and on antibiotics when I received an unsolicited call from IPSOS around 8:40 PM. In my distre... See more

Rated 1 out of 5 stars

The Paypal rewards have been missing for very long period and support centre keeps saying will replenish but never happened very bad platform for survey not recommended 😕

Rated 1 out of 5 stars

I have been asked by Ipsos UK twice, via land-mails, to complete surveys on behalf of UK Home Office. I felt this would be a public spirited thing to do. On the first occasion I was wary o... See more

Rated 1 out of 5 stars

I have had concerns regarding the selection process for evaluators in Ipsos New Zealand's mystery shop checks. It appears that the process lacks transparency, and there is a noticeable bias in how... See more


Company details


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1.4

Bad

TrustScore 1.5 out of 5

718 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I think I was scammed.

Yes I endured a face to face survey that was prolonged and wearisome but I was too polite to ask if it was going to take much longer so my advice is do not let them in. As a couple we were promised two £10 Amazon vouchers which I would have donated to charity but they never materialised. Do they place any value on a trustworthy reputation ? Possibly not.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS who do not pay promised incentives!

Completed a 3 day diary for one of their client, a well known Canadian institution, and several MONTHS I have been trying to contact them, through 3 different e-mails including the ones responsible for this study. They ignore e-mails and they have failed to pay incentives for service rendered, therefore I am going to take legal actions against the company for fraudulent misrepresentation and failure to provide incentive for service rendered as per their written agreement, which is legally binding. I will contact their client and expose this as well. Meanwhile to those who want to join or for suppliers or GPT sites, I advise strong caution when dealing with this company, they are extremely deceptive.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I don't understand it is one the best…

I don't understand it is one the best paying surveys for me of course some of the reviews are 2 year old and I am happy to have isops I say alot other site s pay pennys they always paid me instantly when cash out ♓👽

2 February 2026
Unprompted review
Rated 1 out of 5 stars

They send surveys through Swagbucks in…

They send surveys through Swagbucks in the UK you fill in all the information spend 15 minutes doing the survey, then they say do you want to join them you need to download our software, they should tell you before you start harvesting free info without payment scam

2 February 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend completing surveys…

I do not recommend completing surveys on Ipsos iSay.
A large number of surveys collect very sensitive information, especially about personal finances, bank accounts, savings, and investments. This raises serious concerns about privacy and data security.

There are also an overwhelming number of surveys focused on politics and government topics, which quickly becomes repetitive and tiring.
Some survey questions feel overly simplistic, poorly structured, or repetitive, as if they were not designed for a general audience. At times, it feels like the surveys are created without considering users who expect clear, logical, and well-thought-out questions.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

They claim they have no vouchers to…

They claim they have no vouchers to redeem points, which is nonsense. Pay us! Now!

***Update: January 2026***
I emailed them about the lack of vouchers and, days later, they got back to me with a generic "We're sorry and don't know when" email. I emailed them back, furious, and the next day they contacted me to tell me they had vouchers. I sincerely doubt I had anything to do with it - total coincidence - but they now have vouchers. I'm changing my 1-star to 4. I take a monthly survey about tobacco use and get $10 a pop. It's not much, but it's not nothing either.

27 December 2025
Unprompted review
Rated 2 out of 5 stars

Not recommended

The majority of the surveys that they offer boot me halfway through. It sends me a message saying that the survey is "being picky". At first this felt like an honest issue. It has now become all I ever see.

When I go back to my list of available surveys to start another....the list is suddenly empty.

Messages sent back through the feedback forum allow for an email to be sent to support. Support tries to indicate that it's a hardware or software fault on my end.... or they don't answer at all (majority).

I don't recommend using this after the first day or two. It's gonna glitch. Once that begins, I recommend cashing in your points. I haven't yet tried the claim any of my points. If that becomes an issue, I'll post here.

Feedback from others is suggesting the same. The rating of this company is really low. The company is difficult to gain resolution with and they do nothing to fix problems. They don't give credit for partial surveys, either.

Unfortunately, this site is tantamount to a scam.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

IPSOS is a GYP-SOS

I think Ipsos should be retitled "Gyp-sos." It's a sham all the way. They promise you an electronic gift card of $20 if you participate in their survey, but what they're really after is finding out your income, and what email address goes along with that income. Do not--I repeat--do not give them either one. I never saw hide nor hair of a gift card, and they never answered my myriad phone calls to find out why. Take the dollar they mail you to entice you to participate--pure emotional blackmail, as I see it--and run. Or, if it makes more sense, donate it to a local church or children's health organization. You'll feel better--instead of bitter.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

How GREEDY can one company be...you…

How GREEDY can one company be...you ring my phone and expect me to give up 15mins of my time to answer your questions FOR FREE...yet you have charged your clients thousands for that project and have the audacity to get rhe data without paying the user for it...yet if you used a panel partner you would OF COURSE pay the participate for taking a survey
You are a multi million dollar company!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Total failure, everywhere

For some reason, I started receiving spam emails from this business, some surveys. They used the wrong name, so I assume someone entered my email address by mistake. That happens.

However, unsubscribing did not work. Replying didn’t help either—the reply-to address does not exist, and neither does the “from” address. I tried every unsubscribe option listed in the email headers with no success. I also attempted to contact them through the “Contact Us” page on their website, but that didn’t work either.

Overall, their communication systems are completely broken, and it has been impossible to resolve a very simple issue.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Deceitful and Manipulative Gas Lighters

I was sent a mail program letter by Ipsos where it stated to contact them to opt out if desired. It's called a "turn Clutter into Cash" mail program. I did not want to be a participate so I emailed the address provided asking to opt out. The customer service individual named Anne from Ipsos Say refused to withdraw my participation as stated. She made the experience difficult by acting clueless to what I was asking, having me repeat information, then asked for a picture of the letter (which I had already thrown). The letter did not mention a proof of picture was required to opt out. Overall, clearly trying to be a nuisance and make this a difficult experience for me for no reason. I think it's absolutely disgusting and shameful that a Ipsos Say will claim to cooperate with a withdrawal request, only to do the opposite so bluntly. I spent much of my time providing feedback to their surveys and after this experience I will no longer do so. Shame on you Anne and Ipsos Say. You are part of the problem, not the solution, to the issues we face in society today.

22 December 2025
Unprompted review

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