JudaicaWebStore Reviews 6,266

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and authenticity of the products, particularly those crafted or grown in Israel. Consumers appreciate the wide selection available on the website, making it easy to find meaningful gifts and personal items. The meticulous packaging is frequently mentioned, ensuring that items arrive in excellent condition, even when shipped internationally. People highlight the beauty and uniqueness of the items, such as jewelry, menorahs, and tallitot, often exceeding expectations compared to the website's images. The website's user-friendliness and the company's dedication to customer care are also appreciated. While some reviewers mentioned occasional issues with delivery times and product defects, the overall sentiment remains highly positive, with many expressing their intention to make future purchases.

Based on these reviews

Rated 4 out of 5 stars

I would give it a five for absolutely gorgeous and affordable products but what’s missing is a user friendly platform. I’ve been sending gifts to friends and then my account ends up having the recipie... See more

Rated 5 out of 5 stars

I like to purchase authentic Israeli items for my Grandchildren. It is important to me, and appreciated by the family. Judaica never disappoints with their quality and many choices. I am Christian,... See more

Rated 3 out of 5 stars

The items were OK, but the delivery time was a catastrophe!! It took close to two months before we got them! They were intended as Christmas gifts, but that went terribly wrong. A point regarding... See more

Company replied

Rated 5 out of 5 stars

Very prompt response to enquiries re: delivery timeframes. Please be advised that Aust. Customs could possibly delay delivery by up to a week or more. My advice would be to factor this into your expec... See more

Rated 5 out of 5 stars

We love and support Israel. We have travelled there over 50 years doing archeological tours. Over the years we have purchased beautiful boxes and candlesticks hand painted by Yar Emanuel. Your pac... See more

Rated 5 out of 5 stars

It was wonderful to deal with the JudaicaWebStore. The earrings I ordered were beautiful and were exactly as described. When one of the stones fell out, the company was so accommodating and sent me... See more

Rated 5 out of 5 stars

I ordered 5 anointing oils for Christmas gifts. The company gave me information during the shipping process. When I received them, they were carefully wrapped so as not to break the tiny glass bottl... See more

Rated 5 out of 5 stars

I repeat ordered Edom skin care products from Judaica WebStore. They arrived in the time stipulated, in excellent condition. The Edom skincare range is top quality and perfect for each of its specif... See more

Rated 5 out of 5 stars

I'm so happy with my necklace - it is exactly as pictured on the website! I've not taken it off since it arrived, along with the yellow hostage ribbon pin. Despite living on the other side of the w... See more

Rated 4 out of 5 stars

Love the tallis. Only thing is the red kabbalah bracelets all unraveled quickly, within 2 days. Need something sturdier. Picked up same type replacement bracelets in Yafo flea market this week, as we... See more

Rated 1 out of 5 stars

Item was received defective. Poor quality given the high cost (>$800). Paid for rush shipping but it still took more than a week before the item was even shipped. Vendor has said they would not cov... See more

Company replied

Rated 5 out of 5 stars

The beauty of Israel is always 'seen' in each and every unique gift, whether grown or crafted. And the gift always exceeds the monetary value as we become part of their blessing. The packaging of each... See more

Rated 5 out of 5 stars

Stunning silver rings from Judaica - beautifully made with moving inscription. Gorgeous to wear, excellent packaging - very safe but not bulky! Lovely box with silver polishing cloth included. Love fr... See more

Rated 5 out of 5 stars

I only recently discovered judaicawebstore and I am delighted with their selection of high quality imported items from Israel! I started with candles because Israeli made candles are not available h... See more

Rated 5 out of 5 stars

The products are amazing, and they take great care in the packing and packaging of them, especially since they need to reach me overseas. I am impressed with the quality as well, it is true to their a... See more

Rated 4 out of 5 stars

I ordered a gift package of food products and an ointment for night creme. Unfortunately, this particular purchase box had a short shelf life and one of the items was expired(!). I contacted the com... See more

Company replied

Rated 5 out of 5 stars

The products from JudaicaWebStore really reflect the genuine Israeli culture of today, while holding on to the history and traditions of the past that make this ethnic and religious identity in the wo... See more

Rated 5 out of 5 stars

As always, everything was great. My order was processed quickly, but was held up at Machelen for far too long in transit. After leaving there, it arrived here quickly. The products themselves are exc... See more

Rated 5 out of 5 stars

I have ordered several prodcts from JudaicaWebstore. The purchase experience was great, from quality products to delivery. JudaicaWebstpre stayed ended with me on the order, including where a produc... See more

Rated 3 out of 5 stars

I paid $45 for expedited shipping of talit for my new grandson’s bris. I was led to believe these would be shipped overnight, yet they arrived a full week AFTER the bris!! Very misleading online.... See more

Company replied

Rated 1 out of 5 stars

The purchase of a Mezuzah was terrible. Originally I was told that it would be delivered in 10 business days. After that happened, and not being notified of the delay, I contacted them and was told th... See more

Company replied

Rated 5 out of 5 stars

I ordered a smaller menorah from JudaicaWebStore for my kids this year and I couldn’t be happier. It has a beautiful chrome finish and just sparkles. It also came with a booklet of traditional prayers... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 kippahs and using their measurements I thought they would be measuring them by their manufactured size vs the size of the material laid out before being made... SOOOOO they were much small... See more

Company replied

Rated 5 out of 5 stars

The website is easy to negotiate and made finding and ordering what we wanted straight forward. The care with which our items were packaged showed us that your duty of care for your products and y... See more

Rated 5 out of 5 stars

This is a store that reinforces Jewish identity not only selling to make money per se. I love their little teaching that then enhance what they sell. it makes it more meaningful. My latest item was a... See more

Rated 5 out of 5 stars

My latest purchases in Judaica have been mezzuzot, and also wonderful stone that has inscribed" If I forget Jerusalem may my right hand not work". All items came well packed , and I am enjoying th... See more

Rated 1 out of 5 stars

So I received a shofar and it came a bit defected but Judaica Web Store didn’t want to accept it back, I tried returning it but they were giving me issues. Won’t recommend buying from here, buy from... See more

Company replied

Rated 1 out of 5 stars

Purchased mezuzahs that were supposed to have been confirmed checked by sofer and computer. Had them rechecked by sofer in states recommended by Rav. He told me they were no good and did not even meet... See more

Company replied

Rated 5 out of 5 stars

I bought a pocket size 7 branch Menorah and it is very beautiful, I raise it up in the sky when the sun is at its zenith and with its nickel plating it shines in all its splendor (silvery with a golde... See more

Rated 5 out of 5 stars

This is a real find for me. Judaica Web store has beautiful products which enhance and enrich my Jewish life, at a price I can actually afford. Their customer service is second to none and its a real... See more

Rated 5 out of 5 stars

After many years, I decided that I needed to update my tallit. I was looking for a Poly Silk one rather than wool. I found a beautiful one with a really cool design that fits great and is pr... See more

Rated 5 out of 5 stars

The business was conducted fast and professionally matter. Was disappointed at the beginning because I couldn’t play the shofar I thought it does not work. But with practice and effort it sounds b... See more

Rated 5 out of 5 stars

The judaicawebstore.com is not just another online shopping source. This golden find became an extended family to me. The beautiful, practical, unique and extraordinary items are all top of the class... See more

Rated 2 out of 5 stars

One of the zircons around my 14K tree of life gold pendant has fallen out 4 months after receiving it. I'm very disappointed about this as it was an expensive piece of jewellery and I would have expe... See more

Company replied

Rated 5 out of 5 stars

I love and respect the Judaica Web store because they are proudly Identified with Judaism, and don't play politics. Their items are first class. I am not a new customer, and it would be quite a list... See more

Rated 5 out of 5 stars

I got excellent things to say !!! I bought a beautiful Menorah, a large Israeli flag, Israeli sneakers and much more !!! I plan to buy some jewelry, the moment my pockets get full !!! SHALOM TO... See more

Rated 3 out of 5 stars

Loved the style of the ring and price & shipping were great. Began to show evidence of wear almost immediately, disappointingly. The ring has rose gold plating -- and the plating began to wear off on... See more

Company replied

Rated 5 out of 5 stars

I was trying to find Made in Israel Chanukah candles but other Judaica stores hide the fact that their candles are from China. JudaicaWebStore makes it very clear that they are supporting Israel and,... See more

Rated 5 out of 5 stars

No matter what I've ordered from JudaicaWebStore, everything has been beautiful. Recently, I ordered two talitot. Each was unique and vibrant. The pictures on the site are lovely, but nothing compares... See more

Rated 5 out of 5 stars

I love Israel so much so I'm always looking for pieces of jewelry that are unique and eye catching. When someone comments on it, it opens the door for me to talk about my favorite place to be and how... See more

Rated 1 out of 5 stars

I will advise anyone I know who buys from them that they better be 100% sure they will keep their purchase. To return a $100 tallit I was unhappy with when seen in person, my options were: USPS $7... See more

Company replied


Company details

  1. Home Services

Information provided by various external sources

Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I ordered Priestly Blessing dog tags…

I ordered Priestly Blessing dog tags and never received them.

10 December 2025
JudaicaWebStore logo

Reply from JudaicaWebStore

We're sorry to hear that you did not receive your order. According to the tracking page, the order was delivered to your doorstep. We have sent delivery proof photos to your email. Can you please check our email and get back to us? Hope to hear from you!

Rated 5 out of 5 stars

Excellent Vendor

I have made several purchases from Judaica Webstore and each one arrived fairly quickly and was exactly as described. I love purchasing from this vendor.

15 December 2025
Rated 5 out of 5 stars

A mezuzah for my 90 yr old mom😊

I ordered a mezuzah for my adopted Jewish mom for the holidays. She is 90 and when she moved she forgot the one she had for 70 yrs. I got one based on a reproduction of one from Poland. She loved it! I had it shipped to her directly. It got there promptly.
Thank you!
Micah

14 December 2025
Rated 1 out of 5 stars

Seller Awful to Deal With

Indicated returns accepted and the when went to return only return was to Israel and suggested we devalue and lie about true Value or return cost internationally would be nearly the cost of the item.

Very deceptive and should indicate up front the scam.

14 December 2025
JudaicaWebStore logo

Reply from JudaicaWebStore

We are sorry to hear that you were dissatisfied.
Our return policy is clear that returns must be back to our location in Jerusalem. Please note that it is stated on every page on our site, as well as in the order and shipping confirmation emails, that we are based in Israel. The item was not defective, so the customer is responsible for covering the return cost.
There is absolutely no scam or deception.

Rated 1 out of 5 stars

Poor Product and Disappointing Experience

This is my third time ordering this necklace, and the quality has declined significantly. The second order had issues, but I did not return it because the seller was unwilling to cover the return shipping costs, and I also needed it urgently as a holiday gift. I explicitly asked that the third order be free of defects, but it was not.

The magnet is protruding, the star does not align properly when closed, and the magnetic surface is visibly damaged. The closure also appears to be a different design than before. Additionally, the item was unexpectedly shipped from Jamaica.

Overall, the workmanship is very poor, the shipping was long and this purchase was extremely disappointing.

***Two months ago, you declined to cover the shipping cost, so I decided to keep the second pendant.

However, I am now experiencing issues with my most recent order—the third pendant. My concern is specifically about this order, and I find that your response does not address the issue directly and instead diverts from it.

5 December 2025
JudaicaWebStore logo

Reply from JudaicaWebStore

Sorry to hear about the quality issue. All our jewelry is shipped from Israel as we proudly write on our website. The fact that there is a postal hub at our Shipping agents facility in Jamaica Queens New York does not mean that it was originally shipped from there. We sent you return instructions two months ago, and if you follow those instructions we will reimburse you for the cost of return.

Rated 3 out of 5 stars

Pretty but unstable

I wasn't aware that I had to pay a toll fee at receiving the package. So after all it turned out quite expensive.
The product is ok, the chanukkia is pretty but a little unstable.

7 December 2025
JudaicaWebStore logo

Reply from JudaicaWebStore

We're sorry to hear that you were dissatisfied. Can you please send us photos showing what you mean by the item being unstable? We are happy to look into this.
With any international shipment, there is the possibility of import tax, depending on the regulations of your country.
This is mentioned in our shipping policy.

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