Krifa Reviews 9,349

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, patience, and professionalism. Many reviewers highlight the helpfulness of the customer service, noting that employees are always ready to assist and provide clear, informative answers. People appreciate the quick response times and efficient handling of their requests. Consumers express satisfaction with the overall service, emphasizing the support they receive in various situations, including job guidance and workplace issues. The ability of the staff to understand and accommodate different languages is also appreciated. However, there are mixed opinions regarding the effectiveness of the contact methods.

Based on these reviews

Rated 5 out of 5 stars

The woman who talked with me was super patience and kind, according to the email she sent after her name is Anny. I am not Danish and didn’t understand much about what I had to do regarding my process... See more

Company replied

Rated 5 out of 5 stars

Excellent Support from Krifa for Many Years I have been a Krifa member since 2010, and they have always been incredibly helpful. Whether I needed guidance about jobs, Jobcenter registration, or... See more

Company replied

Rated 5 out of 5 stars

Excellent company, and both emotional and professional understanding They are able to defend workers' rights And understand the truth Thank you patient, a true alliance to the... See more

Company replied

Rated 5 out of 5 stars

Krifa Herning has been my life savior. Personnel have stood by me through thick and thin. I have enjoyed amazing jobs but sadly had some challenges to face at home. Krifa personnel have supported m... See more

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Rated 5 out of 5 stars

I was called by HR and gave me warning letter that I do not agree. Yes I did forgot the presentation But the rest it is not true, I was not relaxed, I did 2 out 3 presentation that I had with... See more

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Rated 5 out of 5 stars

I just had a conversation with a lovely lady from Norway working at KRIFA, and I couldn’t be more satisfied. She was extremely helpful and answered all of my questions with great clarity and professio... See more

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Rated 5 out of 5 stars

I don't know how to express it. It is very wonderful. I advise all people to participate in the KGIVA website. It will support you when you are unemployed. It will support you in all material and mora... See more

Company replied

Rated 5 out of 5 stars

I had a positive experience with this company. The service was well organized, and the staff were friendly, professional, and willing to help. Communication was clear, and I felt informed throughout... See more

Company replied

Rated 5 out of 5 stars

I'm extremely satisfied with the Krifa organization! The employees in Krifa are very kind,patient and always ready to help! People like me would feel lost without your help! Thank you Krifa! TAK!

Company replied

Rated 5 out of 5 stars

I was surprised, by the perfect experience in conversation, with the lady who gave me all the answers I needed to know! 😇🥳I thank him from the bottom of my heart, for his time😇

Company replied

Rated 5 out of 5 stars

They treid to resure me after i lost my job.i sended 60 ansøningen in two weeks. Just before i started A kasse i decided to work as vikar. Dont feel like having to be depended on A kasse and i got com... See more

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Rated 1 out of 5 stars

It's a useless service. They are very kind on the phone, but the service has no solutions to give per design. They don't even know if their values are catholic or protestant.... They are also very goo... See more

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Rated 5 out of 5 stars

I have several years of experience with Krifa, and it’s a good labor union that offers excellent support, for instance from their knowledgeable and patient social advisers who are always willing to he... See more

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Rated 3 out of 5 stars

Not so much empathy I do underatand the laws in denmark but at the same time i am a mother and my children will come first then finding a job or accepting a job just because the union forces me to ac... See more

Company replied

Rated 2 out of 5 stars

As for help with Jobcenter, they were of grade 0, counselors who have no idea, trying to pass the problem quickly. to hire people who understand what they are reading, and who know the law and how to... See more

Company replied

Rated 5 out of 5 stars

Very very good service 👍 I need to fix some application they help me then I was on call. Can remember guy name, but he used his time to help me same time when we have a talk.

Company replied

Rated 5 out of 5 stars

It was a very good time with this company, They have been helping me in this time, when I don’t have any job,In this situation i got a significant help from this company.

Company replied

Rated 5 out of 5 stars

Very welcoming! Explained every little thing in details and in a good pace and mannor. Higly recommend! Perfect client service!

Company replied

Rated 1 out of 5 stars

I'm unhappy because I'm having problems with my previous employer, and Krifa isn't doing anything about it. I reported this to you two months ago, called 15 times or more, sometimes day after day, and... See more

Company replied

Rated 1 out of 5 stars

Hello, my name is hyusein, I became a member of the union in December 2024. Before and after becoming a member, I asked whether my salary income was counted for the unemployment fund of the institu... See more

Company replied

Rated 1 out of 5 stars

Scammers... Earned vacation money(i didn't know about those money), then started my education, and the wrote me that I have those money and I need to apply before december to get those. I applied... See more

Company replied

Rated 1 out of 5 stars

I am very disappointed by the way I was advised to act upon registering my maternity leave and when to deregister from Jobcenter as a job seeker. Being on dagpenge, I wanted to know the rights... See more

Company replied

Rated 5 out of 5 stars

First of all i want to thank Kim Johansen since he was helping me from the beginning of my journey with Krifa Second of all I have nothing to complain about!

Company replied

Rated 5 out of 5 stars

I am very happy that the operators I had talked to were listening and were friendly and helpful. I have also learned that I must check the Krifa boks regularly. Thank you for your support :)

Company replied

Rated 5 out of 5 stars

“I have been a proud member of Krifa for more than 10 years, and I truly appreciate their outstanding support. From a-kasse and union matters to general guidance, Krifa consistently provides professio... See more

Company replied

Rated 5 out of 5 stars

Always very useful advice if you have any problem at work , just one phone call away and you will know what to do next... best company in Denmark. Keep up the good work 👍👍👍

Company replied

Rated 5 out of 5 stars

Very good Krifa all my experience with all the help you are giving us is the best compared to any other unions.

Company replied

Rated 5 out of 5 stars

My counselor is truly helpful, professional and trustworthy. That makes my experience with Krifa services pleasant and sustanaible on a long term

Company replied

Rated 5 out of 5 stars

Always feels welcome to call and ask for any question might have. Very polite and kind experience!!

Company replied

Rated 5 out of 5 stars

This company is best no doubt and also almost all colleagues has best attitude with clients 👍

Company replied

Rated 5 out of 5 stars

Today I had my first meeting and my tutor was extremely kind and very willing to clarify the doubts I had.

Company replied

Rated 5 out of 5 stars

I found a very professional and very helpful staff. I gained a good experience with knowledge. (Danish rules and regulations)

Company replied

Rated 5 out of 5 stars

I don't know Danish or English but Marta explained so well and helped me so much, thank you Marta

Company replied

Rated 5 out of 5 stars

Easy and accommodating to talked. All my inquiry was was very clear when explained it to me.

Company replied

Rated 1 out of 5 stars

Not help at all. Just take money. And when need help just talking doing nothing. Yes yes. It’s true. All what needed or what maybe enough to make call and talk with my employer. But you just talk with... See more

Company replied

Rated 5 out of 5 stars

Krifa has very good customer service with knowledgeable employees that can answer your questions and assist in resolving issues instead of automated chat bots that are totally useless.

Company replied

Rated 5 out of 5 stars

The Krifa rep I spoke with was very helpful and courteous, it is always such a pleasurable experience whenever I contact Krifa to seek advice or guidance.

Company replied

Rated 5 out of 5 stars

Good communication and sincerely want to help . thank you very much

Company replied

Rated 5 out of 5 stars

They are very experienced in what they do and help you in any situation. I love working with Krifa. They are the best!

Company replied


Company details

  1. Income Protection Insurance Company
  2. Trade Union

About Krifa

Written by the company

God service til god pris

I Krifa går vi aldrig på kompromis med vores service. Spar op til 5.000 kr. om året ved at skifte til os – det er det, vi kalder god service til god pris.

Krifa er kåret som Danmarks Bedste A-kasse af Loyality Group 4 år i træk og har vundet Wilkes Kundeserviceaward for bedste kundeservice i 2023.

Vi gør det nemt for dig at blive medlem

Du kan nemt og hurtigt melde dig ind her – eller ved at ringe til os på 72277227.

Og så følger din anciennitet i a-kassen selvfølgeligt med, når du melder dig ind hos os.

Er du under uddannelse kan du få gratis medlemskab

Hos os er der plads til alle

Der er plads til dig i Krifa - uanset om du er lønmodtager, selvstændig, freelancer eller under uddannelse.

Vi støtter ingen politiske partier, og du er velkommen, uanset din politiske eller religiøse overbevisning.

Med 185.000 medlemmer på tværs af fag og brancher forstår vi også dig og dit arbejdsliv.

Få fuld økonomisk og juridisk tryghed

Vi er eksperter i alt det juridiske og økonomiske, du forventer af en topprofessionel fagforening og a-kasse, som har dig i fokus.

Vi prioriterer din trivsel

Det handler om dig - ikke bare om regler.

Som medlem får du derfor adgang til stress-og trivselssamtaler med vores psykologer og psykoterapeuter. Så kan du tackle det, der kan stå i vejen for din trivsel som fx stress, ubalance mellem arbejde og fritid, konflikter eller noget helt andet.

Du får også adgang til din egen personlige jobkonsulent til at understøtte dit arbejdsliv. Du kan fx få hjælp til brancheskifte, efteruddannelse eller jobsøgning.

Og fordi du altid taler med den sammen konsulent, slipper du for at skulle fortælle om din situation igen og igen.

Krifa - Vi tager dit arbejdsliv seriøst

Written by the company

Vil du vide mere om Krifa?

Læs mere om Krifa A-kasse
Læs mere om Krifa Fagforening
Læs mere om Krifa Selvstændig


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Its a good service i received from the…

Its a good service i received from the personel,they are friendly and communication is easy

11 February 2026
Krifa logo

Reply from Krifa

Thx Alex

We always try to make it as easy as possible for you. We are here to help you 💪

Have a lovely morning,
David, Krifa.

Rated 5 out of 5 stars

good service

good service, highly recommend to anyone......

5 February 2026
Krifa logo

Reply from Krifa

Thx Issa 💜

It is our pleasure to help you in your work life!

Have al lovely afternoon,
David, Krifa.

Rated 5 out of 5 stars

I had a positive experience with this…


I had a positive experience with this company. The service was well organized, and the staff were friendly, professional, and willing to help. Communication was clear, and I felt informed throughout the process. They handled my request efficiently and treated me with respect. Overall, it was a good experience, and I would recommend them to others looking for reliable and supportive service.

4 February 2026
Krifa logo

Reply from Krifa

Thx Gladys

We are also very proud of our award‑winning service, so I’m really glad you felt the same way 💜

We always meet our members with both professionalism and empathy, because we truly care about you and your work life!

Have a lovely winter ❄️
David, Krifa

Rated 5 out of 5 stars

Good quality of the services

Good quality of the services, also nice people that work there 💪👍

3 February 2026
Krifa logo

Reply from Krifa

Hej Cosmin

Thank you so much for your review!
We're really happy to hear that you experienced good service and met nice people on our team 💜

Wishing you a wonderful weekend!⛄

Venlig hilsen
Jonas, Krifa

Rated 3 out of 5 stars

I dont know

I can't get help that work for me..am about to be joblessness..

3 February 2026
Krifa logo

Reply from Krifa

Hej Prabin,

Thank you for your review.
I’m sorry to hear that you’re losing your job.
We want to support you as much as possible within the rules of the unemployment benefit system. On our website, you can find various resources that may help you in your search for a new job. https://krifa.dk/jobsoegning

I have your a good weekend!

Venlig hilsen
Jonas, Krifa

Rated 5 out of 5 stars

Very good service

Very good service

2 February 2026
Krifa logo

Reply from Krifa

Thx Kazi! 💜

We are also very proud of our service, so I am glad, that you noticed 🌹

Have a lovely afternoon,
Best regards,
David, Krifa.

Rated 1 out of 5 stars

Nothing good about this company just to…

Nothing good about this company just to take the money and dont care about people any exuse just to dont pay and everything posible to make it dificult

2 February 2026
Krifa logo

Reply from Krifa

We genuinely don’t try to make things difficult for you, sir. But if you don’t reach out and ask us for help, we’re unable to assist or guide you.

Now that you have asked for help, of course we want to support you!
You spoke with my colleague earlier today regarding your latest request, and we are doing our best to accommodate you within the limits of the law.

Best regards,
David, Krifa.

Rated 5 out of 5 stars

God service

God service

28 January 2026
Krifa logo

Reply from Krifa

Hej Ana

Tusind tak for din anmeldelse! 😊
Det betyder meget for os at høre, at du oplevede god service 💜

Hav en fantastisk dag!

Venlig hilsen
Jonas, Krifa

Rated 5 out of 5 stars

It total ok 100

27 January 2026
Krifa logo

Reply from Krifa

Hej George,

Thank you so much for your feedback!
We’re happy to hear that everything was totally okay for you. 💯That means a lot to us.

Have a great week! 💜

Venlig hilsen
Jonas, Krifa

Rated 4 out of 5 stars

A lot of help and i learn new things…

A lot of help and i learn new things that will help me in my search of a job

27 January 2026
Krifa logo

Reply from Krifa

Thx Zaharescu 💜

We are here to help you in your work life 💪
I’m glad that you took this opportunity to improve your skills.

Have a lovely morning 🌹
David, Krifa.

Rated 5 out of 5 stars

The woman who talked with me was super…

The woman who talked with me was super patience and kind, according to the email she sent after her name is Anny. I am not Danish and didn’t understand much about what I had to do regarding my process to receive akasse, and she explained everything very calmly and patiently 😊

23 January 2026
Krifa logo

Reply from Krifa

Hi María

Thank you so much for your review! We’re very happy to hear that you had such a positive experience 😊

Anny is famous for her patience 💜and it's great to hear that you had a good talk with her and it was helpful.

Have great day!

Venlig hilsen
Jonas, Krifa

Rated 2 out of 5 stars

As for help with Jobcenter

As for help with Jobcenter, they were of grade 0, counselors who have no idea, trying to pass the problem quickly. to hire people who understand what they are reading, and who know the law and how to apply it.

19 January 2026
Krifa logo

Reply from Krifa

Hello Marius,
We actually do know what we’re doing, and Krifa is here to help you 💜

The person you spoke with yesterday is a specialist in the area you asked about, and she helped you understand the letter you received from the Jobcenter.

So please follow her advice and act accordingly.

Best regards,
David, Krifa.

Rated 5 out of 5 stars

The are friendly and helpful

The are friendly and helpful. Every time I have a meeting there I feel safe.

15 January 2026
Krifa logo

Reply from Krifa

Hi

Thank you so much for your review.
We’re really glad to hear that you find our team friendly and helpful, and that you feel comfortable in your meetings 🙂
Thank you for taking the time to share your experience.

Have en awesome weekend 💜

Venlig hilsen
Jonas, Krifa

Rated 5 out of 5 stars
Krifa logo

Reply from Krifa

Hej Manuela

hank you very much for your review – it's wonderful to hear that you experienced both quick assistance and a friendly employee with us. 🙂
We truly appreciate that you took the time to share your experience.

Have a great weekend! 💜

Venlig hilsen
Jonas, Krifa

Rated 5 out of 5 stars

👍 Good service

👍 Good service

14 January 2026
Krifa logo

Reply from Krifa

Thx Oleksandra 💜

We are very proud of our service, so thank you for your praise.

Have a lovely afternoon,
David, Krifa.

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