Laptops Direct Reviews 44,690

Firstly I asked a question online about the product and received a quick and concise answer. Once ordered, my product arrived next day within the hour time slot given, securely (PIN required). Exactl... See more

I found the right colour and spec Samsung s25 here at laptops direct and the price even bettered the large retailer & the brands own black Friday offerings. And delivery was super fast and reliable v... See more

Purchased from Laptops Direct before, known quality and very quick delivery of product, which this time was a laptop, last time being a new mini desktop. Decent range of new and refurbished product... See more

Easy transaction. Good communications. Helpful with the Courier choice when I complained about Evri. DPD delivery was on time, well advised, doorbell rung, TV handed to me after PIN confirmat... See more

It was comfortable to navigate site to buy. However delivery was challenging - first morning after purchase I had message deIivery was up until 10pm that night but I was away so major ring around of n... See more

Well I recently purchased a medion erazer p17 laptop from their site. The delivery process was fast and I received it on-time. I love my laptop very much and everything was packed in a professiona... See more

Paid for next day delivery. Delivery was DPD who didn’t bother trying to deliver twice on consecutive days, multiple calls to DPD and Laptops Direct that took ages to actually speak to anyone, just... See more

I bought a high spec Medion Erazer Engineer X30 i7 (gaming) machine, for power-hungry applications such as 3D mechanical design, goal-seeking iterative simulations and PCB design. The price was very g... See more

Great quality item, I bought a "refurbished" 5080 rtx graphics card for nearly £300 less than retail (or anyone else who had them for sale). The box had been opened and the content bags opened, b... See more

Excellent service- speedy delivery and a great product. Our grandson was really pleased with his Christmas present and set to using it immediately. He rates its battery as a great bonus and he uses hi... See more

It was very easy to find the right laptop using their filters - having done thorough research I knew which graphics card and processor I wanted plus a size range and that saved me from trawling... See more

Easy to order. Straightforward process for delivery. Clear communications and updates. We ordered a basic HP laptop and it arrived in 2 days (ahead of time as we used standard delivery, was set up... See more

I can't believe how bad my experience with Laptops Direct has been. I bought a Lenovo ThinkPad T14s from Laptops Direct which arrived on 19th December. The battery refused to charge. After a fortnight... See more

Good price for a reasonably spec'd, well built, 14" laptop running Windows 11 Pro. Limited slots for peripherals however not a problem as I use USB 2&3 hubs for external devices e.g. BluRay DVD rec... See more

I brought a £1000 odd MSI laptop. The laptop has a number of issues, it flickers and sound has stopped working. These are manufacturing faults. Laptopdirect did not take any responsiblitiy despite rep... See more

Ordered a MacBook Air and the whole process was straightforward from start to finish. Competitive price, clear product information and regular updates once ordered. Delivery was quick and the laptop a... See more

Great service all round. Laptop was delivered way faster than expected. It was very securely packaged and delivered intact. Everything was as it should be and appears to be in good working order.... See more

Great value. High-end tech heavily reduced. Quick delivery. Good condition of the laptop. Being able to spread payments with ClearPay was also helpful. Follow-up from a business account manager... See more

I bought an iPad Pro, only one generation older than the very latest model. For the same storage spec I have with it, the very latest model would have cost an additional £550. On delivery (very quick... See more

Promptly answered my query prior to ordering, which was easy via website. iPad arrived ahead of expected day via DPD. Very securely packed and came with free plug, although I bought another one as we... See more

I have used Laptops Direct a number of times over the past couple of years - mainly buying refurbished product. Everything to date has arrived as described and on time. Refurbished products have bean... See more

The laptop I received the touchpad didn't work, had to redownload the touchpad drive. It's also painfully slow but when you reach out to them they say in order to get a refund, they have to do a perf... See more

I’m delighted with my purchase from Laptop’s Direct. Initially hesitant, it turned out to be an amazing experience. It was one of the best deals I found online and the delivery was incredibly fast. T... See more

I was recommended the electriQ 49" IPS 5K DQHD 144Hz 1ms Super UltraWide Curved Gaming Monitor as wanted a new screen to handle many windows open at one time. The screen is very good and a very... See more

I was a bit cautious ordering as there is quite a few bad reviews and issues with deliveries etc. I placed an order for a high end PC as the price was unmatched anywhere else - i ordered it over the w... See more

The tablet arrived in good time and was a good price, but it had a bash in the side that left a dent and an impact on the edge of the screen. It wasn't the fault of the courier as the outside packag... See more

This company went above and beyond...their sales team rung me to check I wasn't having any problems with my order after I'd left something in my basket to check prices elsewhere. They offered to cover... See more

The various devices I've bought over the last few weeks have all been exactly as described, arriving well-packed to defend against shipping damage, and all relatively quickly. Laptops Direct/DPD ar... See more

I ordered my new Samsung Galaxy S25 ultra on Thursday and received early on Saturday. It is almost £400 cheaper than most of the retailers. Status about delivery was regularly updated through emails... See more

I have used this supplier before many years ago, delighted to say they have maintained their quality of service. Product was despatched same day. Not LD's issue but courier delivered item a day late.... See more

Misleading stock status Item was advertised as in stock. Order was accepted and payment taken. It later became clear the product was not actually available. “In stock” should reflect real invent... See more

I bought a refurbished Zoostorm Delta Core i7-12700 16GB RAM 1TB SSD No OS Desktop PC and the transaction was quite straight forward. Fast next day delivery and quite a quick transaction really. N... See more

Laptop arrived earlier than estimated arrival time,all seems o be working great so far and in amazing condition for such a reasonable price. Only thing is the did driver left it in clear visible view... See more

Second laptop from you. The website is easy to navigate and checkout pretty painless. The only issue I have is out of your control as you use DPD as a courier and they vary between excellent and hopel... See more

Not received item. Posted through dpd, they deliver it but had not received pin number until after delivery, so would not leave it even though had proof of address and id. Pin came through 10 minutes... See more

Great product and price, but collection from Huddersfield showroom not the easiest. Entry to the collection point is not well sign- posted. Although I was just collecting a phone, was advised that the... See more

Really scummy behaviour from laptops direct. They're letting people order RAM, then a few days later raising the price by about 15% and cancelling all orders saying there's a shortage of stock, but... See more

Good quality and price however i paid for next day delivery and it took 4 days to arrive. Ordered Monday night, they sent me an email on tuesday 6am saying it was with DPD for next day delivery. On We... See more

Really fast delivery, great payment options like Google pay and apple pay! I'm definitely coming back here again, their inspections are on point as I purchased a refurbished laptop from Laptops Dir... See more

I,ve bought before from Laptops Direct and again from the refurbished stock, when they say its condition is "excellent and looks like new", they are spot on...I,ve just bought another Dell and there i... See more

I was able to get the phone I want at the best price around, it was delivered next day despite only selecting normal delivery. The Phone is great, looks good and once I had negotiated all the setup j... See more

Great advice from the live agent on webchat regarding different currently available models. Straight forward advice, not jargon. super fast delivery. didn't opt for the additional setup because in the... See more