Lovestruck Reviews 1,032

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the staff's friendly, helpful, and professional approach, highlighting their attentiveness to individual needs and preferences. Consumers feel supported throughout the matchmaking journey, with agents providing thoughtful guidance and moral support. The service is commended for its personalized approach, combining matchmaking with genuine care, and for its efforts in organizing well-arranged dates. People find the app user-friendly, easy to navigate, and secure, with useful profiles and photos. Reviewers also value the team's regular follow-ups and proactive communication, ensuring suitability for potential dates. The company is praised for listening to customer preferences and finding matches that meet expectations, with many reviewers expressing gratitude for the amazing experience and successful connections made.

Based on these reviews

Rated 5 out of 5 stars

Overall, my experience with the agency has been positive. Based on couple of people I’ve been able to meet, the agency seems legit. Lovestruck representatives are very helpful and does a good job he... See more

Rated 5 out of 5 stars

I am extremely grateful to Lovestruck for helping me to find my other half within 3 months. I am starting a family soon, all thanks to Xueling and Angel. Xueling and Angel were extremely nice a... See more

Rated 5 out of 5 stars

Lovestruck team is keen on matching it's clients a successful match by periodically sending in ladies' profiles for consideration. Its APPS is very user friendly, gives a very good profiles and the p... See more

Rated 5 out of 5 stars

I would like to give praise to the wide selection of restaurants and cafes that hosted my meet up with my match. Good locations, excellent ambient and great food choice. I would also like to giv... See more

Rated 5 out of 5 stars

When I first approached Lovestruck as I am tired of being singled, I received friendly welcome from Evian which is very professional . Within a year, I received a lot of quality matches . As I am... See more

Rated 5 out of 5 stars

The team is helpful & lovely. They try their best to accommodate to my preferences. They also provide advices, and even morale supports when things don't look so promising. New profiles are provide... See more

Rated 5 out of 5 stars

Lovestruck introduce me plenty of potential mates for lunch or dinner dates. They will arrange and make the reservations at the meetup place and I just need to show up and enjoy the date. Also they wi... See more

Rated 5 out of 5 stars

Great experience with Lovestruck! The agents are very patient and will introduce matches for you once there is available, they will help to schedule the date and ask for feedback after the date. They... See more

Rated 5 out of 5 stars

Lovestruck is a user friendly and interesting app. It's makes me feel secure and safe. Meeting many interesting people can introduce to singles out there finding a life partner.

Rated 5 out of 5 stars

I’ve had a great experience using this dating site—it’s easy to navigate and full of genuine people. I was able to meet someone special who shares my interests and values. Highly recommend it to anyo... See more

Rated 5 out of 5 stars

Its a good app, a lot of in formation and help from the admin team, where they guide u thru step by step on the entire matchmaking process . The team regularly follows up via the app messaging platfor... See more

Rated 4 out of 5 stars

I had a warm conversation with Avian ,thanks for assisting me. I get to meet and understand individual to get connected better by appointment. Everyone is here to choose the best, understand if no re... See more

Rated 4 out of 5 stars

The highpoint of this agency is its geographical concentration and verification procedure. Some dating functions are based solely on the www which make them less effective and realistic. And any ver... See more

Rated 2 out of 5 stars

It’s been close to 3 months and I have not manage to get any matches for a date. I understand from the consultant usually we are expecting around 2 dates a month before I sign up for the pac... See more

Rated 5 out of 5 stars

The staff were quick and efficient at suggesting matches. The meetup locations and programmes were nicely curated. Overall a great way to connect with new people

Rated 5 out of 5 stars

An amazing Service that I feel I can trust compared to platforms like Hinge and will every now and again be able to find matches for you and set up dates

Rated 4 out of 5 stars

After some initial service hiccups. LS had improves after my reminders and feedback, e.g. 1. recoommending more accurate matches of my request such as age, religion, nationality 2. assist more... See more

Rated 5 out of 5 stars

Lovestruck offers great support to me with good services. I appreciate what they did. Hope that I can meet my mr right here. They are really professional.

Rated 1 out of 5 stars

Lousy service in singapore and empty promises. Very bad service and charges was expenses paid ard 4K but the service given not even a S$300 service . Only give excuses.very much regretted paid high... See more

Rated 5 out of 5 stars

LS hd improved matching experience. 1, Recommend lady professionals despite their senior age 2. recommend within my age and race group 50s. 3. pleasant to start a chat with

Rated 1 out of 5 stars

Disappointing and Overpriced Experience I had high hopes when I signed up for Lovestruck’s premium matchmaking service, but the experience has been nothing short of disappointing. Response... See more

Rated 1 out of 5 stars

Lousy service in singapore and empty promises. Unable to fix dates very slow to respond. Only give excuses.very much regretted paid high price for their services

Rated 1 out of 5 stars

Please do not use this dating agency. They told me that i will be able to get a refund but in the end they told me that i won’t be able to get a refund. When i asked for an update about the refund fro... See more

Rated 1 out of 5 stars

I am dissatisfied with this company. The candidates provided are not the same as those presented on the payment day, and I have to wait a month to receive just one candidate, which is not ideal. The... See more

Rated 5 out of 5 stars

I am so grateful for the professional service from this matchmaking agency, the staff were friendly, attentive, and responsible , handling everything from understanding my situation to arranging our... See more

Rated 5 out of 5 stars

1) The app is easy to use and can effectively find the right people. 2) Very reliable, all contacts are real people. 3) Excellent service and efficient follow-up of customer requirements.

Rated 5 out of 5 stars

It was a great experience with the date! Feel like time aflying and we had to exchange mobile to continue the talk…Great arrangement by the team!

Rated 5 out of 5 stars

The team provides a careful services; They send me sufficient information depending on my requirements; The apps is very easy to use

Rated 5 out of 5 stars

I have been a member of Lovestruck for a while now, and I must say the experience has been very positive overall. The matchmakers, especially Cindy, have been incredibly supportive, professional,... See more

Rated 5 out of 5 stars

Experience good. Staffs will research the peoples fit for my expectation even I still not find the right person.

Rated 5 out of 5 stars

Prompt reply by the admin. The members are verified so no need to worry about fake profile. The staff are friendly and helpful. Good location for meetup too.

Rated 5 out of 5 stars

This is a good experience. I enjoy the dating arrangements. It gives me a wonderful chance to make friends with others.

Rated 5 out of 5 stars

I went on my first date on 14/3/25 and had a great time. The agent Cathy really help to arrange date to my requirements. Appreciate her help and patience 🙂

Rated 5 out of 5 stars

I first time join lovestruck feeling smooth and matching in app, good profiles to view at convenient and easily accessible services

Rated 5 out of 5 stars

Thank you Lovestruck for constantly seeking out suitable matches, and ensuring that the dates are well organized!

Rated 5 out of 5 stars

If you're seeking a genuine connection, Lovestruck is worth considering. They verify all client details, including marital status, ensuring a trustworthy experience. Their friendly and attentive team... See more

Rated 5 out of 5 stars

Excellent service provided. Staff are proactively helping to match and give comments on timely manner. Highly recommended.

Rated 5 out of 5 stars

I recently had the pleasure of using LoverStruck's matching and dating services, and I must say, I am thoroughly impressed! The personalized approach they take in understanding clients' preferences tr... See more

Rated 1 out of 5 stars

Personal experience so here it goes! First of all, i have been to many dinners and events with strangers, with the purpose of finding a date, and it has been a wonderful journey fo... See more

Rated 5 out of 5 stars

Their service is good and always patience with my needs. Agents are always friendly 👍👍👍

Rated 5 out of 5 stars

It was great. I meet my girl by lovetruck. It offers me a platform to meet and know more girls with good and caring service, thanks.

Rated 5 out of 5 stars

Lovestruck helps busy people find genuine connections & focus on shared values fosters meaningful relationships.


Company details

  1. Dating service

Written by the company

Lovestruck is a premium dating agency established in 2006. We provide high-end matchmaking services, dating apps and speed dating events. Based in Hong Kong, we have stores throughout Asia including Singapore and Bangkok. Lovestruck is for singles who lack the time or inclination for endless rounds of swiping and chatting, and instead prefer a personal touch in the search for a committed, meaningful relationship that could lead to marriage. If that resonates, then the Lovestruck experience is right for you. The Lovestruck dating app, speed dating events and matchmaking service have all been hugely popular since 2006. We have a large database of genuine professional singles looking for love. Operated by Love Group Global, a publicly listed company on the Australian Securities Exchange.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I had a warm conversation with Avian…

I had a warm conversation with Avian ,thanks for assisting me. I get to meet and understand individual to get connected better by appointment. Everyone is here to choose the best, understand if no respond means some would prefer
younger ones and I do respect that. I've learnt from others through their lifestyle . Thanks team for an amazing experience. Appreciate it.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

It was great

I am so grateful for the professional service from this matchmaking agency, the staff were friendly, attentive, and responsible , handling everything from understanding my situation to arranging our meeting very carefully. I quickly met a suitable partner and we are communicating with each other quite frequently at the moments.
Thank You.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Interesting platform

The staff were quick and efficient at suggesting matches. The meetup locations and programmes were nicely curated. Overall a great way to connect with new people

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Prompt reply by the admin

Prompt reply by the admin. The members are verified so no need to worry about fake profile. The staff are friendly and helpful. Good location for meetup too.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Lovestruck – Cindy’s professionalism and guidance made the difference!

I have been a member of Lovestruck for a while now, and I must say the experience has been very positive overall. The matchmakers, especially Cindy, have been incredibly supportive, professional, and patient throughout my journey. She really takes the time to understand my preferences and provides thoughtful guidance instead of rushing the process.

What stands out about Lovestruck is how they combine personalized matching with genuine care (it doesn’t feel transactional). Cindy’s encouragement and insights helped me reflect on what I truly value in a long-term partner.

While dating naturally takes time and chemistry can’t be forced, I appreciate that Lovestruck consistently puts effort into finding matches who are serious and aligned in values. I would definitely recommend Lovestruck, particularly for those who prefer a structured and guided approach compared to dating apps.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Its a good app

Its a good app, a lot of in formation and help from the admin team, where they guide u thru step by step on the entire matchmaking process . The team regularly follows up via the app messaging platform to ensure that there is suitability in time and place for a potential date. Recommended for people who are committed and ready and willing to be able to meet other app subscribers who are serious in relationship buildint

22 September 2025
Unprompted review
Rated 5 out of 5 stars

The team is helpful & lovely

The team is helpful & lovely. They try their best to accommodate to my preferences. They also provide advices, and even morale supports when things don't look so promising. New profiles are provided now&then, and if you don't respond, they do nudge you along, but ultimately the choice is yours. So far, the service has been splendid.

As wonderful as they are, they can't make miracles. Love can'tbe forced. I do have to set my own expectations that, at my age, I can only hope for the best.

10 August 2025
Rated 2 out of 5 stars

Disappointing experience


It’s been close to 3 months and I have not manage to get any matches for a date.

I understand from the consultant usually we are expecting around 2 dates a month before I sign up for the package for one full year.

Am not sure if this is typical, I am feeling hopeful when I sign up for this package as I had a prior experience with lunch actually but not so pleasant. But it seems like I am not getting much advice from the love struck app either and just have to keep on waiting for someone to accept the date mutually.

Help is needed pls.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

It was great

It was great. I meet my girl by lovetruck. It offers me a platform to meet and know more girls with good and caring service, thanks.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Lovestruck

I am extremely grateful to Lovestruck for helping me to find my other half within 3 months. I am starting a family soon, all thanks to Xueling and Angel.

Xueling and Angel were extremely nice and helpful with her understanding of my needs and expectations.

I would encourage all singles to try out Lovestruck. You will not know untill you try out! 👍

1 December 2024
Unprompted review
Rated 5 out of 5 stars

First date experience

When I first approached Lovestruck as I am tired of being singled, I received friendly welcome from Evian which is very professional . Within a year, I received a lot of quality matches .

As I am juggling with my demanding career, I appreciate the team to help me arrange my first date in a nice restaurant. It’s worth for me to enter into a year membership.

The service was really excellent . For those singles man , just like me, I strongly encouraged to invest in Lovestruck membership as it’s worth the money and time spent at CMB and other platforms.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience using this…

I’ve had a great experience using this dating site—it’s easy to navigate and full of genuine people. I was able to meet someone special who shares my interests and values. Highly recommend it to anyone looking for meaningful connections!

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Ghosting, potential scam

Personal experience so here it goes!

First of all, i have been to many dinners and events with strangers, with the purpose of finding a date, and it has been a wonderful journey for me, meeting like-minded people with these events. Then i happen to find Lovestruck, $30 per month for dinner with different people every thursday, so im thinking, why not! Just try it out!

Before the first dinner, they ask me to go to their office and choose the girls for the dinner, but me wanting to have some fun, decide to say no, just put me in a random group of strangers!

First dinner was ok. The quality of the people i met in that dinner was way lower than the quality i met in other app, but hey, we still have fun! exchange contacts with each other too!

Then come my 2nd dinner and this is way it gets bad.

Since i wanna try out a different age group (im 28, previous group was 30 and above) to see how it goes, so i tell them to put me in a group that is 30 and below. When i check the app, i was put into a 30-49 age group again! So i start to ask them what happen, they GHOSTED me!! text them again and still no reply, only constantly sending out protocol bot reminders to ask me go for the dinner! So i give them a deadline if no reply by 3pm that day i will not go, and still no reply. So i didnt attend the dinner.

The next day they ask me how's the dinner, i told them everything, didnt went for the dinner and all my disappointment, they constantly just ask me to GO their office and reviews the girls despite my disappointment.

From my first dinner experience, i heard from the guys that they actually paid $3k to "review" the girls, but have not met any of the girls they requested at all. The guys say Lovestruck suppose to match the girls according to their personality and preferences, but when i see the profiles in the app (which looks like any dating app tbh), 90% of the girls are exactly the same! Hot, pretty, cute girls in their 20s, way different from what i see in the first dinner experience.

So thats my experience with them, I have evidence of my conversation with them as well.
In fact there is a report of them receiving alot of scam cases. Check out Straits Times report on LoveStruck

So i wont recommend this to anyone. In fact, i will recommend TimeLeft (not for dating purpose but at least got to people good quality people with potential date), SoTravel (Travelling with strangers) or just join any other events and experience it urself!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Experience good

Experience good. Staffs will research the peoples fit for my expectation even I still not find the right person.

27 June 2025
Unprompted review
Rated 4 out of 5 stars

Focused search

The highpoint of this agency is its geographical concentration and verification procedure. Some dating functions are based solely on the www which make them less effective and realistic. And any verification limited to the internet, is less reliable. Another good reason to choose LS is it's not run by bots. That is, it's primarily a function with humans doing the matching; not a turbocharged AI bot. The realisticness of this agency procedures makes them a first choice. Tkx n rgds, Philip

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing and Overpriced Experience

Disappointing and Overpriced Experience

I had high hopes when I signed up for Lovestruck’s premium matchmaking service, but the experience has been nothing short of disappointing.

Responses from the team were consistently slow, and arranging actual dates felt like pulling teeth—always met with the same excuses. For the high price I’m paying, I expected better service and results.

The matches provided were often not well-suited, and worse, I was repeatedly sent the same candidates I had already rejected. This shows a serious lack of attention or proper matching.

The service feels reactive, not proactive—I found myself constantly chasing the matchmaker for updates, instead of receiving guidance or progress. Lots of empty promises, with very little delivery.

Definitely not worth the money in my opinion.

5 June 2025
Unprompted review

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