When searching the products that I've ordered previously, the list your website generates doesn't have thumbnail photos of the products. So it's difficult to find a part quickly. I dislike greatly lo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Written by the company
Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components for over 700 industry leading manufacturers. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. Mouser has a strong commitment to customer service. That's why we've won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution.
1000 N. Main Street, 76063, Mansfield, United States
Replied to 84% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I will say my experience was good ,the shipping and order don't take so long. The customer service is top notch

Reply from Mouser Electronics
Orders consistently ship late sometimes up to 2 days the staff is beyond rude they will not warranty damaged items even though shipping box is undamaged they are at bottom of list of places i will buy from GO TO NEWARK ELECTRONICS SUPER FAST SHIPPING FRIENDLY PEOPLE WILL REPLACE DAMAGED OR DEFECTIVE ITEMS THE POLAR OPPOSITE OF MOUSER . DIGIKEY IS BETTER NOT BY MUCH THOUGH TRY NEWARK ELECTRONICS THANK ME LATER THEY ARE MY GO TO WHEN I NEED PARTS ANYMORE MOUSER HAS TOXIC WORK ENVIRONMENT AND IT TRICKLES DOWN THROUGH THE COMPANY HIGH PRICES BAD SERVICE TERRIBLE SLOW SHIPPING USE AT OWN PERIL U HAVE BEEN WARNED
An absolute awesome place to deal with. There was delay on shipping on UPS 's part I paid for expedited shipping. I called about it and Mouser actually refunded it with absolutely no problem. They lady that took my order over the phone was super friendly and very helpful

Reply from Mouser Electronics
Wide selection, easy search and comparison tools, reliable checkout and fast accurate shipping. In other words Mouser provides the perfect components shopping experience.

Reply from Mouser Electronics
Your site works well, easy to navigate and a good selection of parts.

Reply from Mouser Electronics
Mouser is one of our best suppliers. Prompt shipment, accurate fulfillment, great customer service.

Reply from Mouser Electronics
could only find the part available thru Mouser. Thanks.

Reply from Mouser Electronics
good website with effective search filters, datasheets for everything. Transparency on tariffs.

Reply from Mouser Electronics
Father made an order, a day later got email about canceled order "The following products are cancelled". So checked again, you can order the product, just for a bigger price..

Reply from Mouser Electronics

Reply from Mouser Electronics

Reply from Mouser Electronics
10 dollar tariff on a 17 dollar part… give me a break, it’s called a business expense.

Reply from Mouser Electronics
Purchase electronics parts here multiple times a year, never an issue. A+++

Reply from Mouser Electronics
it is a very nice feature that you do not have a minimum order like some of the other online stores. I need 8 Aptive series 150 cavity plugs, i bought 25 just because they are cheap. the other places have a minimum order of 100 pieces and/or $35. That's ridiculous. thanks for being there for the little guy. very much appreciated.

Reply from Mouser Electronics
Mouser makes always easy to find the right parts and their delivery is fast and accurate. Compared to other suppliers, I find that Mouser carries more parts in stock which accelerates project completion. The site is easy to use.

Reply from Mouser Electronics

Reply from Mouser Electronics
They're not shipping my orders. More than 9 days passed and still haven't shipped my order. All items are stocked. Made another order, they still don't ship it even though they announce "Same-Day Shipment". Customer support is useless and just there to lie to you, they say they'll check with warehouse, that they'll escalate it, and contact you via email, which never happens.

Reply from Mouser Electronics
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.