Mouser Electronics Reviews 2,874

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the website, finding it superior and easy to use, with a logical ordering process. People value the ability to review past orders and the prompt to review orders before submission. Some consumers mentioned that the project feature is helpful for planning orders. However, opinions on orders, products, prices, and delivery services are mixed. Some consumers have experienced shipping delays and errors, while others praise the fast and accurate delivery. A few reviewers have expressed concerns about the accuracy of product information and broken links on the website.

Based on these reviews

Rated 4 out of 5 stars

When searching the products that I've ordered previously, the list your website generates doesn't have thumbnail photos of the products. So it's difficult to find a part quickly. I dislike greatly lo... See more

Company replied

Rated 5 out of 5 stars

I recently started a small audio repair business and needed to add tax exempt purchasing to Mouser orders. I spoke with very nice, cordial, and helpful women today in the process of getting things... See more

Rated 5 out of 5 stars

An absolute awesome place to deal with. There was delay on shipping on UPS 's part I paid for expedited shipping. I called about it and Mouser actually refunded it with absolutely no problem. They la... See more

Company replied

Rated 5 out of 5 stars

Never ordered from mouser before. Found the website confusing and inaccurate but I persisted by finding part numbers from overpriced sites. Placed an order and from that point I got regular updated a... See more

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Rated 1 out of 5 stars

They're not shipping my orders. More than 9 days passed and still haven't shipped my order. All items are stocked. Made another order, they still don't ship it even though they announce "Same-Day Ship... See more

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Rated 5 out of 5 stars

Website is easy to use. IMO, it would be preferable to be able to select a particular resistor value & tolerance & package (i.e., SMD or thru-hole) without first having to choose the construction (met... See more

Company replied

Rated 5 out of 5 stars

it is a very nice feature that you do not have a minimum order like some of the other online stores. I need 8 Aptive series 150 cavity plugs, i bought 25 just because they are cheap. the other plac... See more

Company replied

Rated 5 out of 5 stars

Thank you for allowing me to order a small quantity of Mouser #144-12SWS1213 washers. These are perfect for insulating RCA sockets in a current project. Total cost with shipping is better than fair.... See more

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Rated 1 out of 5 stars

If you need a low ESR electrolytic capacitor good luck. For instance in low ESR capacitors in 4.7 MF they have 2 a 50 volt and a 100 volt capacitors, at one time the would have values from 5 to 500 vo... See more

Company replied

Rated 5 out of 5 stars

Mouser has been my go-to place to order electronic components for the past 12 years. Stock is outstanding. Shipping cost is very reasonable (I use economy) with quick delivery. Website is easy to use,... See more

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Rated 5 out of 5 stars

I'm a hobbyist and I don't buy a lot of of electronic parts. Perhaps my opinion will be of some benefit. The search engine works reasonably well, considering the hundreds of thousands of parts tha... See more

Company replied

Rated 5 out of 5 stars

Ordering process is streamlined and easy for me, a computer illiterate, person to easily locate parts and place the order. A warehouse close by makes shipping less expensive as well as Next Day deliv... See more

Rated 1 out of 5 stars

I am a production planner for an OEM, so we use Mouser a lot. Or rather, we did use them a lot in years prior, but my team and I will now avoid using them as much as possible, if not entirely. They ha... See more

Company replied

Rated 1 out of 5 stars

Placed a and pre-paid for a simple order for 2 items — day later Mouser requested "end-user" documentation as they are shipping parts from USA. During the order it was nowhere said we'll be ask... See more

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Rated 5 out of 5 stars

I have purchased off Mouser for at least four maybe five years.Every three months l buy 50 toroid cores and delivery from USA is within four days with FED EX and l live in the UK.Yes their web page an... See more

Company replied

Rated 5 out of 5 stars

Mouser makes always easy to find the right parts and their delivery is fast and accurate. Compared to other suppliers, I find that Mouser carries more parts in stock which accelerates project completi... See more

Company replied

Rated 2 out of 5 stars

Can you believe that Mouser cancelled some items of your PO without specific reason. Strange thing is that they sell you A-connector but they told you they can not sell you the "cover" of that A-conne... See more

Company replied

Rated 5 out of 5 stars

Ordering is always a pleasure, BUT I really dislike your packaging of late. The boxes with tear-off lids are not only a pain to open, but near impossible to re-use. Bags stapled together rip fingers o... See more

Company replied

Rated 1 out of 5 stars

I actually support your being upfront in regard to the added expense of the tariffs. However, I question the math. 1) you are applying them at retail rates and 2) at a much greater percentage than i... See more

Company replied

Rated 5 out of 5 stars

Your website is SUPERIOR to anything I have ever used, not just for electronics, but anything. Kudos on that -- it's impressive! Order entry was a breeze, payment & shipping a snap. This beats Amazo... See more

Company replied

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE!! It's actually refreshing to hear a real person answer the phone. Both agents stayed on the phone and answered all my questions and them some. Both went above and beyond to ma... See more

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Rated 1 out of 5 stars

Father made an order, a day later got email about canceled order "The following products are cancelled". So checked again, you can order the product, just for a bigger price..

Company replied

Rated 3 out of 5 stars

I changed my shipping and billing address. I had to change it multiple times throughout the order. Why when I enter my billing address you cannot use it throughout the process? Why when I enter my... See more

Rated 5 out of 5 stars

Very straightforward and easy to understand. The only thing I didn't understand for sure were words 4 through 6 of the expression "USPS Priority Mail s potvrzenim dodávky" on the order form. Czech?... See more

Company replied

Rated 1 out of 5 stars

I ordered an item on Monday, order number 35688691, and requested overnight delivery. I waited all day Tuesday and did not receive the items. I checked the order status Wednesday, today, and saw tha... See more

Rated 4 out of 5 stars

some of the automotive relay data sheet links are broken. Id like to be able to search items that are related. Delphi/aptiv 630 terminals for example fit certain connectors but they are not linked.

Rated 1 out of 5 stars

Placed a simple order for 4 generic lenses — Mouser held my payment for 3 days requesting irrelevant "end-user" documentation. While they were still “processing” the order, I re-ordered from a comp... See more

Rated 3 out of 5 stars

We had ordered an eval board from Mouser. When we received it, the ant-static bag was unsealed and open. We decided to return it. When they got it back, they refused the return, stating the anti-st... See more

Rated 5 out of 5 stars

Easiest, most logical order site I've used. If only I could select the correct card expiration date (DOH), it would have been effortless. Keep up the good work and great prices!

Company replied

Rated 1 out of 5 stars

I'll essentially continue using Digikey, Farnell, RS but will not longer be using Mouser Electronics. I had used Mouser in the past when purchasing items for the companies I worked for. When I deci... See more

Company replied

Rated 5 out of 5 stars

Shopping experience is great. However, please try and use minimum packaging and reduce waste. I am regular customer and each Mouser order produces an enormous amount of waste. Please evaluate your pac... See more

Company replied

Rated 1 out of 5 stars

Why do you allow people to order stuff from your website if you cannot ship them? When I was ordering items from your website, on the top of the website I selected my country and started... See more

Company replied

Rated 4 out of 5 stars

I had a wonderful call with Jamie who helped me understand the costs of the purchase, as well as shipping information. One thing I was disappointed about was that the tariff cost isn't included in the... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Couldn't find the correct Aptive male/female pairs, so called in and she helped me get every part number needed. Mouser will be my go to place for connectors from now on.

Company replied

Rated 5 out of 5 stars

I ordered a component on the 3rd, with an estimated delivery date of the 12th, but it arrived on the 6th. The order processing was very fast and the delivery was excellent. I have nothing negative to... See more

Company replied

Rated 5 out of 5 stars

Your ordering platform is one of THE BEST. My orders from over a year ago are there for view, the prompt to review my order before submitting is something I wish all vendors had. The way it is forma... See more

Company replied

Rated 2 out of 5 stars

Over the years, I've ordered a huge amount of components from Mouser. In most cases it works well, but each time something goes wrong, like Mouser delivering wrong products or the shipping process... See more

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Rated 2 out of 5 stars

Mouser use to have correct pictures of components and the correct data sheets. I guess you hired a bunch of English Majors that are not able to look up the correct information of what you sell. Wis... See more

Company replied

Rated 5 out of 5 stars

I am a electronics hobby/fix-it guy and have been buying small orders for years. I have never had a problem with any order. I have always been extremely satisfied. I expect this order will be the s... See more

Rated 5 out of 5 stars

Great website, lots of information, easy to navigate and use. Selecting and ordering parts that I was unfamiliar with was a breeze. Thank You! Gary Herbert Drywall Tools Mfg., LLC

Company replied

Rated 5 out of 5 stars

Mouser makes it simple to order and consign components to your contract manufacturer. I can't say how much I appreciate how simple they make the process. Love you guys!

Company replied


Company details

  1. Electrical wholesaler
  2. Electrical appliance wholesaler
  3. Electronics store

About Mouser Electronics

Written by the company

Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components for over 700 industry leading manufacturers. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. Mouser has a strong commitment to customer service. That's why we've won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

I will say my experience was good ,the…

I will say my experience was good ,the shipping and order don't take so long. The customer service is top notch

1 February 2026
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your positive experience, and we are glad to hear your order arrived quickly and our customer service was outstanding.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

Bad Company high prices slow service

Orders consistently ship late sometimes up to 2 days the staff is beyond rude they will not warranty damaged items even though shipping box is undamaged they are at bottom of list of places i will buy from GO TO NEWARK ELECTRONICS SUPER FAST SHIPPING FRIENDLY PEOPLE WILL REPLACE DAMAGED OR DEFECTIVE ITEMS THE POLAR OPPOSITE OF MOUSER . DIGIKEY IS BETTER NOT BY MUCH THOUGH TRY NEWARK ELECTRONICS THANK ME LATER THEY ARE MY GO TO WHEN I NEED PARTS ANYMORE MOUSER HAS TOXIC WORK ENVIRONMENT AND IT TRICKLES DOWN THROUGH THE COMPANY HIGH PRICES BAD SERVICE TERRIBLE SLOW SHIPPING USE AT OWN PERIL U HAVE BEEN WARNED

3 February 2026
Unprompted review
Rated 5 out of 5 stars

An absolute awesome place to deal with

An absolute awesome place to deal with. There was delay on shipping on UPS 's part I paid for expedited shipping. I called about it and Mouser actually refunded it with absolutely no problem. They lady that took my order over the phone was super friendly and very helpful

5 January 2026
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback. We are glad our team could assist with the shipping issue and provide a smooth resolution.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

Never received my order

4 January 2026
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide feedback on your most recent experience with Mouser Electronics. We are sorry to hear that your order has not arrived. When you get a chance, please contact us directly at [email protected]. We want to research this issue further for you.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Always dependable

Wide selection, easy search and comparison tools, reliable checkout and fast accurate shipping. In other words Mouser provides the perfect components shopping experience.

30 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for being a valued customer and taking the time to provide positive feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Very easy to find parts

Very easy to find parts

26 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are happy to hear it was very easy for you to find the parts you needed.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 4 out of 5 stars

Your site works well

Your site works well, easy to navigate and a good selection of parts.

25 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad to hear you found the site smooth to use and well-stocked with the parts you need!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Mouser is one of our best suppliers

Mouser is one of our best suppliers. Prompt shipment, accurate fulfillment, great customer service.

24 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing such positive feedback highlighting our prompt shipping, accurate fulfillment, and consistently helpful customer service.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

could only find the part available thru…

could only find the part available thru Mouser. Thanks.

23 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing such positive feedback highlighting our prompt shipping, accurate fulfillment, and consistently helpful customer service.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

good website with effective search…

good website with effective search filters, datasheets for everything. Transparency on tariffs.

23 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for the feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

Price increasing as you order

Father made an order, a day later got email about canceled order "The following products are cancelled". So checked again, you can order the product, just for a bigger price..

22 December 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide feedback on your most recent experience with Mouser Electronics. We apologize for the cancellation of your recent order. At your earliest convenience, please contact us directly at [email protected]. We want to research this issue further for you.
Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

The quality of products is excellent

The quality of products is excellent. Thank you!

1 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! We look forward to serving you again in the future!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Honest review

I can find what I need easily and ordering is a breeze!

19 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your honest feedback about your last order experience with Mouser Electronics!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

10 dollar tariff on a 17 dollar part……

10 dollar tariff on a 17 dollar part… give me a break, it’s called a business expense.

18 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We understand your concern, tariffs are government-imposed charges that apply to certain imported items and are not determined by Mouser Electronics.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Always a great experience

Purchase electronics parts here multiple times a year, never an issue. A+++

15 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We truly appreciate your continued loyalty and are thrilled to hear that every order has been smooth and satisfying!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

it is a very nice feature that you do…

it is a very nice feature that you do not have a minimum order like some of the other online stores. I need 8 Aptive series 150 cavity plugs, i bought 25 just because they are cheap. the other places have a minimum order of 100 pieces and/or $35. That's ridiculous. thanks for being there for the little guy. very much appreciated.

10 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for letting us know how much you value our no-minimum-order policy. We are glad it helps you obtain the small quantities you need without the high minimums you often find elsewhere.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! We are glad to offer the part you were looking for at a competitive price that meets your needs.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Mouser is an excellent project resource

Mouser makes always easy to find the right parts and their delivery is fast and accurate. Compared to other suppliers, I find that Mouser carries more parts in stock which accelerates project completion. The site is easy to use.

7 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! It is great to hear the site is easy to use and our stock and delivery meet your needs.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

MOUSER IS FAST

MOUSER IS FAST. THE PEOPLE ARE POLITE AND DO A FINE JOB!

3 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback, our team is proud to deliver such prompt and professional service!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

They're not shipping my orders, useless customer support

They're not shipping my orders. More than 9 days passed and still haven't shipped my order. All items are stocked. Made another order, they still don't ship it even though they announce "Same-Day Shipment". Customer support is useless and just there to lie to you, they say they'll check with warehouse, that they'll escalate it, and contact you via email, which never happens.

29 November 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide feedback on your most recent experience with Mouser Electronics. Timely order delivery is important to us. We regret that you experienced multiple delays with your most recent order. At your earliest convenience, please get in touch with us directly at [email protected]. We want to research this issue further for you.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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