Opodo Reviews 304,344

I highly recommend this car rental company! The staff were extremely friendly and helpful, everything was clearly explained, and the whole rental process was quick and hassle-free. The car was clean,... See more

I had an excellent experience with Omar from Opodo. He helped me change my booking dates efficiently and with great professionalism. Omar was extremely polite, patient, and clear in explaining the opt... See more

Dear Customer service officer, Thank you for confirming the details of our conversation. When I stayed on the line to answer the short survey. Somehow one of the numbers typed in was... See more

Muhammad understood my concerns about a service I wasn’t familiar with and offered a reduced-price option so I could try it out first. I was honest about my doubts: I’m not a frequent flyer, and I was... See more

There had been a misunderstanding, and I found out that a payment to Opodo I'd made last year had been reconducted for this coming year (starting from Oct.4th, 2025). I at once phoned to complain... See more

First time user of Opodo website. My booking took 24 hours to confirm hence I called 24/7 support team. I was connected to Adisha who was extremely helpful. She was polite and answered all my... See more

The agent was very alert and listening to what I was saying. Compassion, listening, no judgement, were the words that I would give to the agent. Once I expressed myself about the problems I had in my... See more

I WAS HAVING A VERY DIFFICULT TIME CHECKING AN OVERSIZED BAGGAGE AT THE LAST MINUTE INTO WIZZ AIR MALTA. THE PROBLEM WAS THAT I HAD ALREADY CHECKED IN AND NEEDED TO ADD MY SKI BAG AND HAD SPENT OVER... See more

I've used this website plenty of times lately to book plane tickets in good prices. I had good experiences all these times. All my flights ran smoothly, so I didn't require any special treatment. As a... See more

I talked first with an AI agent, which is not a usual thing to me but because of that I was referred directly to a person who was already briefed and ready to take care of my request. I talked with Ol... See more

Good website but difficult to cancel prime membership trial. The website suggests the easiest way is to call customer services. This involved a 10 minute hold and a a poor line to someone in the Middl... See more

I had an amazing experience with Opodo today. I had a problem with my Prime membership, and Abdallah not only resolved it quickly and efficiently, but did so with such kindness and professionalism. We... See more

Absolutely incredible customer service from Abhishek! He went above and beyond to help me, so kind, patient, and truly caring. He sorted my issue straight away and turned my day into a happy one. Peo... See more

Muam was amazing! My flight from Milan to Brussels was delayed and was going to miss my connecting flight from Brussels to London. Muam put me onto an even better flight, a direct one to Lond... See more

Called Opodo to get my Prime membership cancelled as I wasn't sure how much I would pay for this year's repayment for being a member again as I'm happy to keep it provided I can still afford it. Lovel... See more

I went to book a flight via a link I got from a general fligt search engine - booked the flight and then got a 120 Euro bill for the Opdo Prime Membership - hidden embership offer shoved down my neck... See more

I hired a Dacia sandero which is a small family car, when we reached there the agent kept avoiding us and for almost 2 1/2 hours he made us wait saying the car is coming After a long wait he offe... See more

Paid for Opodo prime membership for 2 years, have not used it once, it was completely worthless. They refused to refund me despite this. Called them within 24hrs of the second payment but they still w... See more

Terrible company, glitches on the system & crappy customer service to resolve a problem of Oppodo’s making. I booked flights on Oppodo for 27th Feb to 4th March. When the booking confirmation came... See more

BEWARE! The offered 'discounts' at first glance and booking turned into an unwanted sing up to a YEARS SUBSCRITPION at £100......... when I called to cancel/refund I was told 'it was in the small... See more

Opodo... not a VIP experience. Told to book flights and once the money was taken then correct any issues as there was no way to prebook the correct luggage requirements outbound compared to inbound.... See more

Someone should take this scammers to a court You can find better prices anywhere. Prime memberships is useless and once you charged impossible to get a refund even you never used their service Dis... See more

I believe there is no other more annoying order process than booking a flight with Opodo. That was something I could deal with it if there was no other option. But now I lost all my trust in this com... See more

Fraudulent claims and technical failure - Ref: 24503398743 ​"I am extremely disappointed with Opodo. I booked a flight (Booking ID: 24503398743) and paid €1,218.56, but they failed to issue my E-t... See more

Opodo are charging £69.99 for renewal of my wife's subscription. She did not subscribe. She did not get any reminder. Trying to get a refund either by phone or online is impossible (don't seem to unde... See more

Be aware of the tricks that Opodo has on you! All customers must be aware of the potential mistake of leaving your bank details with Opodo when you book tickets or hotels online on their platform. The... See more

Total scam!!! I have been paying for their prime membehip for YEARS because I cannot cancel it. They only offer a phone number to contact which I have to wait for hours on and they have NO em... See more

OPODO has scammers on its own Facebook page under followers. This smacks of collusion. I found this while trying find a legitimate contact for support after the company illegally took money for Opo... See more

This company is deceptive. They renew a 1-year membership without proper consent and charge you directly. Cancellation is only possible by phone, which is clearly intentional. They claim to offer c... See more

Total scam! Stay away from Opodo Prime! I booked a flight without realizing they secretly added a “Prime” membership. No clear notice, no consent – then they just charged €119.99. Customer s... See more

I am a paid up prime member. I wait for ages on the phone for a human person to speak to and then I am just transferred and have to wait again for someone to speak to. Avoid this company. Book... See more

Really disappointed with how Opodo promotes the “free Prime trial.” They offer a 15-day trial during booking, but then charge people right after, claiming they're not eligible because they have alread... See more

Truly awful! The deals are no better than going directly with the flight or hotel companies and it makes it hard to navigate once bought meaning changes are difficult and often end up paying more. Aft... See more

I booked a return flight to Paris and found that to progress the booking I could not get past the annual subscription. It transpired that I was charged €52 for y/e 8/2/25 and when I tried to query thi... See more

Booking through opodo was easy, and price reasonable. Service at autovia differed - Great car, although bigger than I booked and was comfortable driving. I didn’t expect them to take a reservation fo... See more

I tried cancelling my Opodo Prime membership and discovered a staggering level of obfuscation in terms of being able to do this easily. Once having fought more than one pathway to nowhere... finally... See more

Booked flight only and there was a capital letter error in name that I changed before confirming but this did not save. Tried to call to amend numbers available are useless, emails direct you to a li... See more

Do not book a Prime Trial Subscription. OPODO will charge you a full year without a refund. I cancelled my Prime Trial Subscription within 3 days and did not book anything on the site. Opodo ca... See more

It's very difficult to cancel opodo prime membership. I had taken 2 weeks free trial. It is not possible to cancel online, you have to ring a number - it says they answer within 120 secs. after 10 mi... See more

Subscription payment appeared on my credit card. No way to cancel. Over two days multiple calls of over 17 minutes wait times to then be dealt with people who could not help or could not follow a log... See more

I had a really bad experience with Opodo prime. Due to delay of a previous flight, we were not able to catch our connecting flight that we booked through Opodo prime, we were told repeatedly that they... See more

Drama. After 2 days only because I called them myself I,was informed that my flight was not booked even if the person on call centre confirmed its,done and money on card were blocked. No one answers o... See more

Booked accommodation from this agency which the prices little cheaper than other agencies but after the payment be paid find extra money be taken out call them to ask the person who said because I g... See more

Beware!! I Purchased a flight through Opodo via Google Flights. Opodo stealth packaged a Membership trial with the booking. I’ve never received an email about neither the trial nor membership. Only... See more

No honesty, the rental process is not respected. They want to charge us for the breakage when we have returned the vehicle in excellent condition. Of the breakage that happened in their parking lot I... See more