Packing Solution Reviews 164

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the variety of essential packing supplies available, especially the option to purchase bundles based on property size. People highlight the solid and good quality of the packing boxes, with some consumers suggesting checking tape and bubble wrap packaging upon arrival. The product quality is excellent, and the items are well-packaged. Consumers report generally fast delivery, with orders sometimes arriving within 24 hours. The company is appreciated for going the extra mile to ensure time-critical deliveries are made. However, some reviewers express concerns about the clarity of "next day delivery" on the website, with some experiencing delays and a lack of communication regarding dispatch and delivery updates. A few consumers have reported damages to the boxes upon arrival.

Based on these reviews

Rated 5 out of 5 stars

If you're moving house, I would 100% recommend Packing Solutions. I like the fact that it's a one-stop shopping experience to get everything you need to pack up your worldly possessions! They do sto... See more

Rated 5 out of 5 stars

Packing boxes solid and good product . My only advise will be ,if ordering tape and bubble wrap ,check middle of packaging . Unlike me , good company to use ,fast delivery

Rated 5 out of 5 stars

The item that was delivered was exactly as described and was well packaged. Regular email updates kept me informed of where my order was at all stages of the process. Delivered on time.

Rated 5 out of 5 stars

Ordered boxes at around 12ish and they were delivered within 24 hours excellent boxes and fast delivery

Rated 5 out of 5 stars

The company went the extra mile after I had just missed the cut off time for next day delivery ensuring that a time-critical delivery was made.

Rated 5 out of 5 stars

Easy to contact. Everything needed for packing up house contents pria to move. Fast delivery

Rated 1 out of 5 stars

Ordered large single-walled boxes advertised as suitable for moving (Order No: 15622). In reality, they couldn’t even hold clothes (under 10kg) without collapsing. Customer service later said the... See more

Rated 5 out of 5 stars

Very high box quality; Timely delivery even earlier than expected; great packaging; constant updates during all phases of the order.

Rated 5 out of 5 stars

Fast Delivery all the boxes of a high quality and great value for money. Shall purchase again.

Rated 5 out of 5 stars

good quality boxes with options to change height with pre-creased folds

Rated 5 out of 5 stars

Boxes were picked up on time and dealt with quickly and efficiently by friendly man

Rated 5 out of 5 stars

Very good quality, packaged well and delivered on time. Thank you

Rated 1 out of 5 stars

I had paid 5.95 gbp extra for next day delivery, as this was urgent for me, didnt receive next day , 2 days later they sent parcel through ups, i had mentioned i live in flat so please ring bell and... See more

Rated 1 out of 5 stars

The company needs to be a bit clearer about what "next day delivery" means on their website. They have a description in their Ts and Cs which is fine, but they don't display the same detail du... See more

Rated 1 out of 5 stars

In the build up to moving house, I placed two orders for moving boxes and paid for next day delivery on both orders. 3 days later, I receive notifications stating both orders had been delivered.... See more

Rated 2 out of 5 stars

First, we chose next-day delivery, but customer service said they could not locate our address, so we not only didn't receive the parcel the next day, but we also had to collect it ourselves in a con... See more

Rated 1 out of 5 stars

In regards to the next day delivery, I understand that I ordered on a weekend (24/05) and that delivery will only be carried out on weekdays. However after emailing on the 26th of May, I received no... See more

Rated 3 out of 5 stars

1. Ordering online an adventure but old school phone discussion worked but had to provide CC details by phone (insecure) 2. Dialing in the exact delivery date needed multiple calls after heart... See more

Rated 2 out of 5 stars

Put an order on Friday night, opted for next day delivery, hope that boxes would arrive Sunday/Monday. No updates until Tuesday after calling, noted delivery from UPS in the morning. Delivery did not... See more

Rated 2 out of 5 stars

Next day delivery is a lie. Ordered within the cut off time and it took 3 days to arrive. Boxes were slightly damaged and had been folded so they are very bent and wont turn into a box easily. Would... See more

Rated 3 out of 5 stars

Paid £5.95 for next day delivery, it wasn’t delivered. Eventually had to visit a local unit to collect. Not good. What’s tge point?

Rated 5 out of 5 stars

Eco friendly products. Great service. Had a query and they were very friendly and helpful.


Company details

  1. #39 of 39 best companies in Packaging Supply Shop
  2. #27 of 27 best companies in Packaging
  3. #40 of 43 best companies in Shop

Written by the company

Packing Solution specialises in the highest quality and affordable Cardboard boxes, bubble wrap and other house moving accessories. Based in Glastonbury, but with UK wide delivery, we offer all the packaging products you need to make your relocation or storage. All of our packing materials are sourced locally in the south west of England and we aim to be eco-friendly. If you have any questions or need any assistance, please contact us and we will respond to you as soon as possible. We welcome any volume enquiries, and will be able to offer you competitive prices.


Contact info

3.8

Great

TrustScore 4 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

2 packages ordered of packing boxes for…

2 packages ordered of packing boxes for next day delivery. The packages were handed over to UPS. Then disaster. UPS gave them to local company one week later who only delivered one package still awaiting second package 10 days after order was made. I will never again use yourselves or if I see other companies using UPS for delivery

5 February 2026
Rated 4 out of 5 stars

Prompt service and good value.

All arrived as ordered a couple of days after ordering. Good quality at a good price.

Would have been 5 stars of the wardrobe box hadn't been folding in two as it's now got a point of weakness and was tricky to pick up when filled. But I accept they're unwieldy items.

4 February 2026
Rated 1 out of 5 stars

Misleading ‘moving boxes’ – not fit for purpose

Ordered large single-walled boxes advertised as suitable for moving (Order No: 15622). In reality, they couldn’t even hold clothes (under 10kg) without collapsing.

Customer service later said these are “lightweight” boxes and not meant for moving — which raises the question: why sell them as moving boxes at all?

Misleading product description, poor quality, and a waste of money during an already stressful move. Very disappointing experience.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

I had paid 5.95 gbp extra for next day…

I had paid 5.95 gbp extra for next day delivery, as this was urgent for me, didnt receive next day , 2 days later they sent parcel through ups, i had mentioned i live in flat so please ring bell and wait for me but the ups driver just updated delivery failed. at this point when i tried calling them for 10-12 time most of the time no one picked and when 1 person picked 2 times just hang up on me . not goning to to use their services next time.
i had to deal with ups alone and collected parcel from their office. Disappointing experience

27 November 2025
Rated 5 out of 5 stars

It's a one-stop shopping experience for packing your worldly possessions!

If you're moving house, I would 100% recommend Packing Solutions. I like the fact that it's a one-stop shopping experience to get everything you need to pack up your worldly possessions! They do stock other 'packing solutions' too (pardon the pun), so worth taking a look. I particularly liked that you can purchase a 'bundle' of essential packing supplies based on the size of your property you need to pack up.

29 September 2025
Rated 1 out of 5 stars

Misleading about next day delivery

The company needs to be a bit clearer about what "next day delivery" means on their website. They have a description in their Ts and Cs which is fine, but they don't display the same detail during the checkout process.

This has led to a situation whereby I placed an order at 7pm on Friday and paid the extra £5.95 only for it to be expected to arrive on the Tuesday (tomorrow)!

I specifically chose this company because Amazon were offering delivery by Sunday and that was taking a day off our plans to pack the house for a move.

Wouldn't even mind if it was cheap, but they charge £18 for 10x boxes + £6 delivery fee. Amazon, in contrast, came to £10 total and arrived quicker!

Actually half-tempted to return them as well lol which I never thought I'd do when it came to some empty cardboard boxes!

20 October 2025
Unprompted review

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