I am writing this review to warn everyone about the extreme irresponsibility and incompetence of sav.com. My domain was mistakenly deleted by their system. At the same time, I received no p... See more
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Review summary
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Company details
- Web hosting company
- DNS Provider
- E-commerce service
- Email service provider
- Internet Service Provider
- Software company
Information provided by various external sources
Sav, an ICANN accredited domain name registrar, was launched in 2019 to empower creators with digital identity. Sav is a low-cost provider of domain name registrations and free WHOIS privacy protection, DNS, SSL, and email forwarding. The support team has decades of experience in the industry and is available to help with any domain related question.
Contact info
2229 S. Michigan Ave, Suite 303, 60616, Chicago, United States
- (888) 580-8790
- support@sav.com
- www.sav.com
Hasn’t replied to negative reviews
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Cost me my Google #1 ranking after domain transfer
After transferring my domain to SAV, my website went offline and I lost my #1 Google ranking, which directly impacts enquiries and revenue.
I contacted support expecting clear, practical help to get the site back up quickly. Instead, I got vague replies like “the domain is pointing to your server provider” with no clear explanation of what had changed, what I needed to update, or a simple checklist to restore my website properly.
They also set my domain to “coming soon” nameservers by default, which was not made clear upfront and created extra disruption. Overall, the experience was stressful and the support was not actionable when time mattered.
I would not recommend SAV if you run a business site and need reliable, straightforward support during transfers.
Sav failed to renew and auctioned off my $5000 domain
I manage a portfolio of over 2,000 domains and have used many registrars over the years. My experience with Sav.com’s V2 system has been the worst I’ve encountered.
On January 20, 2026, while my domain EEA.net was still in the registrar’s grace period, I attempted to renew it through Sav’s official interface. Their checkout clearly showed the name in my cart for $12.12 and moved into a “We’re processing your order(s)” state. I took timestamped screenshots at the time.
The transaction never completed on Sav’s side, yet the dashboard continued to display “Renewal Grace Period,” making it reasonable to believe renewal was still possible.
Later, Sav claimed no backend record existed for that attempt and allowed the name to go to auction, where it was awarded to another bidder. When I contacted support before the auction ended, Sav acknowledged that their V2 dashboard displaying “Grace Renewal Period” may have been misleading, but still refused to intervene because only backend logs “count.”
This is not about forgetting to renew. It is about a registrar whose public interface allows a full renewal flow during grace, stalls in processing, shows misleading status labels, and then relies solely on internal logs to auction off a customer’s domain.
Since V2 rolled out, I’ve also experienced domains disappearing from my account and inconsistent renewal behavior, which is why I now screenshot everything at Sav.
I have filed a formal ICANN Contractual Compliance Complaint over this case. Other domain owners should be cautious using Sav’s V2 renewal system, especially if you see “processing” screens or unclear status labels.
Absolutely rubbish service
Absolutely rubbish service. I had autorenew active on my domain, I received absolutly no notification from them (also checked my spam folder). And now my domain is expired and I have to pay $412 to get it back in an auction. If you buy a domain from them, make sure to immediately transfer it to other providers.
Lost domain name causing auto-renew…
Lost domain name causing auto-renew issued.
My all domain is under-auto renew function. But have no idea why last one cant. Im make sure about balance inside bank account.
Supporter haven't exp about their services. He said if my auto renew working it should be highlight. But he dont know when one domain expired. It not highlight. Just disable. But if Auto renew off mean Off not On without highlight.
After that my domain come to auction. And just the end of bid have just one other bid and i lose domain. So strange causing this domain is not HOT domain. So strange for everything i met.
Their version 2 is many issued. I tried to buy domains but always failed or processing and my take got deducted. They refunded but later...
Im so scare with sav. They not stable any more. I lost one 6 years old domain of my friend.
Very Slow or Ineffective Response to Phishing Reports
I’ve repeatedly reported phishing domains registered through Sav.com, providing clear evidence each time, yet their abuse team either responds extremely slowly or takes no meaningful action at all. This lack of responsiveness allows scammers to continue harming users for days or even weeks.
Such negligence not only puts internet users at risk but also damages Sav.com’s own reputation as a domain registrar. A responsible registrar should act quickly to disable domains used for fraud or phishing. Unfortunately, Sav.com’s abuse handling has been very disappointing.
the most unfriendly user experience
they scam clients using rdn.name
they scam clients using rdn.name
if you want to lose your domain - use sav.com or rdn.name
.click stores and sav .com
.click stores and sav .com
Sav com is providing domain registration for a network of scam storefronts ".click"
Each of these websites is part of an organised international scam designed to impersonate real businesses, mislead consumers, and steal payment data.
These domains continue to operate freely.. and new ones are being registered again and again.
Despite numerous DMCA and abuse reports, Sav com has taken no action.
terrible platform with terrible accounting handling
i just cant imagine how this business is surviving!! their chat support lacks all answers and impossible to chat with a live person. the menu items that are supposed to assist callers are irrelevant and there is no way to ask to be routed to a human being!
as for accounting, i keep getting daily charges then immediate credits
i tried to post a ticket but no way to get to that page. useless support and useless service!
SAV’s failure to fix the issues
The sales page issue has gone unresolved for months despite repeated requests. After moving some domains to Spaceship, they were immediately listed for sale with a landing page. SAV’s failure to fix the price update problem and their poor service is unacceptable and must be addressed immediately.
They keep their customer waiting for…
They keep their customer waiting for 26days and still don't pay back money to their customer till today,stay away from Sav.com as soon as possible,scams
Anything but a refund
Anything but a refund. Bought something off the site which had seriously been miss-sold to me. I message support and no reply for 2 weeks then suddenly it's suddenly we can't help you. I mean WHAT? The audacity of this company is a joke. Discussing.
Fraudulent Trash
Fraudulent. Rejected my renewal payment so that they could charge me more to "get it back." They gaslight you to try to make you seem like your logic makes no sense. I'm upset I didn't see the review prior to doing business with them. Trash. Straight trash.
Worse Company on Planet earth
Worse Company on Planet earth.
I transferred domain from another registrar, on sav it showed "In tranfer" mode for 4 months and now when I wanted to change nameservers, they escrowed my domain (which I paid for, and was working fine on old ns) and they are not resolving it saying they are waiting for "specialist" for 20 days.
they are complete scam artists
they are complete scam artists. we purchased a domain through them, then they copied our brand, registered one themselves with the SAME name and are trying to sell it for over $19,000
The worst website
The worst website! DO NOT USE BECAUSE YOU WILL LOSE MONEY.
- No way of renewing
- no Customer service
- etc
They are totally theafs
They are totally theafs, they have stolen 2 domains until now and they will complete doing that, last time they charged me twice on a domain and didn't renew it.
They are worthless and scammer
I need the auth code to transfer my domain, but I never receive the OTP required to get it. I requested to disable mobile authentication, but even after that, the system still asks for OTP. I've contacted SAV multiple times, and they claimed to escalate it to the dev team, but nothing has happened. They’ve stopped responding to my emails. Because of this delay, I lost a sale and now have 3 expired domains I can’t renew. I'm completely stuck. Even today, I tried again still no OTP.
If you have valuable domains
If you have valuable domains, do NOT list them in these auctions. They will just steal them and you receive an email saying "GOING ONCE, GOING TWICE .. ". Litteraly they give you peanuts "$ 0.96" for your domains. I learnt my lesson. Bunch of thieves
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