ScoreApp Reviews 115

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the app for its lead generation capabilities, user-friendly interface, and valuable insights. People appreciate the platform's evolution, reporting, AI capabilities, and features that enhance the beauty of ScoreApps. Customers highlight its effectiveness in transforming interest into genuine inquiries, segmenting audiences, and building valuable funnels. The customer service and staff receive exceptional appreciation. Reviewers consistently describe their interactions as fast, professional, and thorough. Consumers value the free webinars and helpful onboarding process. The support team is commended for their expertise, patience, and willingness to go the extra mile. People feel supported and empowered to succeed with the platform, viewing the company as a partner in their endeavors.

Based on these reviews

Rated 5 out of 5 stars

We've been using ScoreApp for over five years and love how it's evolved. It's always been a useful lead generation tool, but now it's added powerful reporting and AI capabilities, as well as features... See more

Rated 5 out of 5 stars

I can’t overstate how valuable ScoreApp has been for my business. It consistently brings in thousands of leads every month and proves its worth time and again.We’ve transformed mere interest into genu... See more

Company replied

Rated 5 out of 5 stars

I don’t say this lightly, but ScoreApp has become one of the most useful tools in my business. We’ve generated thousands of leads through it and it continues to deliver monthly. It’s helped us... See more

Company replied

Rated 5 out of 5 stars

I've been using ScoreApp for just over a year and it's made a huge difference to my lead volume and quality. I worked with Josh and Viki from the Enterprise team to set everything up and the expe... See more

Company replied

Rated 2 out of 5 stars

Good idea, terrible, slow, buggy UI. I've been debugging a calculation issue for an hour now. Somehow 4 "bad" answers 25 point each equals 88%. Go figure. The results are very unpredictable. I believe... See more

Rated 5 out of 5 stars

I only recently learned about Scoreapp. As part of their support, they offer free webinars. So far, I've attended two. Not only is the app amazing, their webinars are packed with very helpful and insi... See more

Company replied

Rated 5 out of 5 stars

I had an amazing onboarding call with Lucy yesterday and could not be happier. She walked me through everything step by step and made the whole process clear and simple. The platform itself is powerfu... See more

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Rated 5 out of 5 stars

Providing access to a really helpful human is pretty rare these days and shows Scoreapp's commitment to their client's success, beyond having great tech and support resources. So grateful for Sarah's... See more

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Rated 5 out of 5 stars

I don’t often leave reviews, but ScoreApp earned this one. The platform is solid and surprisingly easy to get moving with, but what really impressed me was the customer support. I’ve had help from Lei... See more

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Rated 5 out of 5 stars

Score App is the most amazing lead generation software company. They offer so much training, their support is top class and they are so quick to respond back to you on anything. And it is really reaso... See more

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Rated 5 out of 5 stars

I've been a scoreapp member since November. Dipping my toe in on a black friday offer via a webinar. I've since upgraded to a year's business membership and participated in the 7 week bootcamp. Which... See more

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Rated 5 out of 5 stars

Awesome app. Support is amazing. I couldn't figure something out and the delightful Lucy from Whales walked me through it over Zoom. Tons of versatility on the app and exactly what's needed fo... See more

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Rated 5 out of 5 stars

Hands down the BEST session with Lucy! It was a combo ‘on-boarding’, ‘get unstuck’, ‘see what’s possible’, ‘make life easier’, ‘how to leverage Scoreapp’, ‘meet me where I’m at’, ‘encouraging’, even... See more

Company replied

Rated 5 out of 5 stars

I jumper on ScoreApp like 1 week ago and I already dived deep on my own. The tool is amazing and I already got 11 new leads within the past 7 days. Can‘t wait to dive further into the tool. Th... See more

Rated 5 out of 5 stars

Whilst trying to build a business is hard enough, being able to put together waitlists and concepts is invaluable as an MI tool. Scoreapp makes things an easy and assessable. The back up and support h... See more

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Rated 5 out of 5 stars

I've had my Scorecard for about a year now. I was on the fence for ages considering if it would be right for my business (Happiness Coach), but it has been wonderful and is bringing good leads tha... See more

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Rated 5 out of 5 stars

Very good App - Support was great. We used this for 4 months - in our last month we decided to stop because our traffic sources were not great. Our subscription had already started for the month an... See more

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Rated 5 out of 5 stars

The level of customer service is incredible. You can easily gauge quickly they care deeply about their product and they want their customers to succeed. The UX and features are top notch too. I feel e... See more

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Rated 5 out of 5 stars

Exciting Product! Had a fantastic video call last night with Lucy Dolloway, discussing our business and products and how we can effectively use ScoreApp to attract leads. It felt very warm and person... See more

Rated 4 out of 5 stars

The feedback and connection to a human being made this a great experience. Immediately responsive, know one does this as well as this. I sorted out my ScoreCard largely with the book and a film by Dan... See more

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Rated 1 out of 5 stars

We purchased ScoreApp with some excitement, and investigated it well before we went ahead. We watched all their videos and only then did we start to build the questionnaire. Our campaign did no... See more

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Rated 1 out of 5 stars

I was very excited to start using this, but the platform is buggy which led to huge amounts of time being wasted and no solution to basic issues. The facebook group basically ignored my requests for h... See more

Company replied

Rated 5 out of 5 stars

I worked with the ScoreApp team to build an AI Readiness quiz for surveyors, and the experience was excellent from start to finish. The end result looks very professional and polished, and the... See more

Company replied

Rated 5 out of 5 stars

ScoreApp has been a very strong platform for our needs. Yet, what really impressed me was the Enterprise support. The team was responsive, thoughtful, patient, and genuinely invested in helping... See more

Company replied

Rated 5 out of 5 stars

I've been a huge fan of Daniel Priestley for the past 10 years and taking part in his KPI programme many times with several businesses. Once he launched Scoreapp I knew it would be thenperfect t... See more

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Rated 5 out of 5 stars

This software is fantastic and as intuitive as can be made for simple projects. That said, I had a bigger project, Karl was exceptional in answering easy questions in email, and Sarah G. went abo... See more

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Rated 5 out of 5 stars

I have recently started using the Scorecard app, and one thing stands out. The support and resources to help make it a success. I've been setting up a complicated funnel with it as a stage, and the t... See more

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Rated 5 out of 5 stars

The 1-2-1 Product Specialist Meeting with Lucy was fantastic. She was extremely professional, the call was very thorough and she let us know that we were on the right track while giving us some real c... See more

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Rated 5 out of 5 stars

It is by far one of the best apps I've seen on the market. The level of support is unrivalled and Sarah has been incredibly supportive during the 1-2-1 product review session on Zoom. Excellent value... See more

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Rated 5 out of 5 stars

Had a 121 support call with Sarah and OMG she was AMAZING. I had been struggling to make sense of my quiz (maybe have helped if I had watched some training videos rather than winging it) but Sarah too... See more

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Rated 5 out of 5 stars

Working with ScoreApp is truly wonderful to work with... I have worked with some pretty challenging softwares over the years and as someone who runs a done for you agency, I can't say enough about how... See more

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Rated 4 out of 5 stars

The is great. The initial introduction left me wanting a clearer direction. Steps are helpful but not clear enough on how to implement and get started.

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Rated 5 out of 5 stars

Great feedback on my set up. Awesome refinements and optimization ideas. Thorough, easy to understand, fast and kind. Love the expert advice offer for new clients. Thanks so much Sarah!

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Rated 5 out of 5 stars

Lucy was exceptional - I don't think I've ever experienced someone in her role with any other company that was that thoughtful, comprehensive, competent and also so pleasant to speak with. Every iss... See more

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Rated 5 out of 5 stars

This is a very robust piece of software but it does require some occasional "hand holding" virtually. Their Live Chat (especially Fatz) has been incredible! Love this company and this tool!

Company replied

Rated 3 out of 5 stars

Overall, a good product in terms of usability and customer support, but let down by analytics and pricing. ScoreApp is easy to use, the interface is intuitive, and the support team is responsive... See more

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Rated 5 out of 5 stars

Had a really great introductory call with Lucy, who took me through some features that I was unfamiliar with and also answered all of my questions about the capability and flexibility of the Score a... See more

Rated 5 out of 5 stars

I invested in ScoreApp and I’m genuinely impressed. What’s made the difference for me is the depth of the live webinar trainings. They’re practical, well thought through, and focused on how... See more

Company replied

Rated 5 out of 5 stars

Such a good lead gen tool to filter your ideal customer but also provide them value and make sure they are a good fit for you and vice versa. Great support also to get you up and running and througho... See more

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Rated 5 out of 5 stars

Sarah's knowledge, really helped me understand how best to use Scoreapp. Also she was able to highlight the hidden treasures, I didn't know about. Greatly Appreciated!

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Rated 5 out of 5 stars

This is an amazingly effective assessment tool that does so much more for a lot LESS than other software costs. It's my go-to, and grateful for the continuous updates too.

Company replied

Rated 5 out of 5 stars

Sarah provided excellent customer service and helped me with a stubborn problem. She’s very pleasant and professional. Always willing to go the extra mile to help you out. I highly recommend her and h... See more

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Rated 5 out of 5 stars

The app is good. The people are great. Im on the pro plan and they are all so helpful. They dont feel like a support team, they feel more like an outsourced scoreapp agency. Done with you and for... See more

Company replied


Company details

  1. #54 of 131 best companies in Software company
  2. #2 of 4 best companies in Affiliate marketing service
  3. #2 of 4 best companies in Automation company
  4. #5 of 9 best companies in Business development service

Written by the company

Generate higher quality, higher converting leads with our scorecard marketing platform: ScoreApp. The platform enables you to transform your top funnel by building engaging scorecards. By creating a Scorecard that speaks to the heart of you ideal customers challenges and goals your business is able to demonstrate value while building trust and credibility with your audience.   The technology allows your business to collect and understand rich data about new and existing customers and use it for powerful, personalised messaging and marketing. Because of this ScoreApp is delivering an approach to marketing that is highly personalised and automated.   Try scoreapp.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Good idea, terrible, slow, buggy UI

Good idea, terrible, slow, buggy UI. I've been debugging a calculation issue for an hour now. Somehow 4 "bad" answers 25 point each equals 88%. Go figure. The results are very unpredictable. I believe their Math is broken many places.

6 February 2026
Unprompted review
Rated 4 out of 5 stars

Mostly satisfied

The is great. The initial introduction left me wanting a clearer direction. Steps are helpful but not clear enough on how to implement and get started.

6 February 2026
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Reply from ScoreApp

We really value your feedback, Ron. At the end of the day, we want our customers to be successful so if we can help and support you, then we would happily jump on a video call [email protected]

Rated 5 out of 5 stars

A brilliant lead generation tool (and much more)

We've been using ScoreApp for over five years and love how it's evolved. It's always been a useful lead generation tool, but now it's added powerful reporting and AI capabilities, as well as features that make the ScoreApps even more beautiful. We can't imagine life without it. It's been brilliant for us.

5 February 2026
Unprompted review
Rated 3 out of 5 stars

User-friendly platform, but reporting accuracy is an issue

Overall, a good product in terms of usability and customer support, but let down by analytics and pricing.

ScoreApp is easy to use, the interface is intuitive, and the support team is responsive and helpful. That said, the reporting is confusing and, in some cases, misleading — key metrics don’t always reflect actual leads with captured contact details, which makes performance tracking unreliable.

Considering the price point, I would expect more accurate and robust analytics. Good tool UX-wise, but the value doesn’t fully match the cost.

4 February 2026
Unprompted review
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Reply from ScoreApp

Thank you for taking the time to leave such thoughtful feedback, we really appreciate it.

You’re absolutely right that clarity and accuracy in reporting are critical, especially when it comes to tracking real leads. One area that can cause confusion today is how responses are counted when a quiz is completed but the optional contact capture step at the end isn’t filled in. Those completions are still recorded so that overall conversion performance remains accurate, but we agree this isn’t always clear and can feel misleading when reviewing lead numbers.

Improving analytics and reporting is an active focus for us, and we’re already working on a clearer, more robust dashboard to better distinguish between completions and captured leads. Your feedback reinforces how important this work is.

We’re glad to hear you’ve found the platform easy to use and our support team helpful, and we genuinely appreciate you highlighting where we need to do better. If you’d ever like to discuss your setup or reporting in more detail, our team would be happy to help. - Rebecca

Rated 5 out of 5 stars

Great Tool

Great Tool, Great Support you can ask their team anything and they will have great feedback and followup with alot of learning materials

2 February 2026
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Reply from ScoreApp

Great to hear and thank you for your review - Rebecca

Rated 5 out of 5 stars

It was more than I expected

It was more than I expected. I figured they would just go over the scorecard and navigation. What I received was way more...a ton of support guides and resources.

29 January 2026
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Reply from ScoreApp

Great to hear, Connor! - Rebecca

Rated 5 out of 5 stars

Very easy system to navigate

Very easy system to navigate. Appreciated the flexibility of their assessments and the integration into Google Sheets since thats where I store my customer feedback.

27 January 2026
Unprompted review
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Reply from ScoreApp

This is great to hear, Tony. Our developers will be over the moon with this review. Thank you - Rebecca

Rated 1 out of 5 stars

I was very excited to start using this

I was very excited to start using this, but the platform is buggy which led to huge amounts of time being wasted and no solution to basic issues. The facebook group basically ignored my requests for help, so i cancelled my subscription.

27 January 2026
Unprompted review
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Reply from ScoreApp

Hi Daniel, sorry to hear about your experience and we know how valuable time is, especially for busy entrepreneurs. I can see from your Facebook community post that our head of customer success did respond to you with a solution, the day that you posted with a further follow up the next day. Either way, we apologise that there was some sort of technical issue for you and if you would be willing, our team would like to get you back on track. Please reach out to us [email protected] - Rebecca

Rated 5 out of 5 stars

I can’t overstate how valuable ScoreApp…

I can’t overstate how valuable ScoreApp has been for my business. It consistently brings in thousands of leads every month and proves its worth time and again.We’ve transformed mere interest into genuine inquiries, effectively segmented our audience, and built funnels that offer real value instead of pushing sales. It also provides insights that would otherwise take ages to gather.I’m always recommending it.

24 January 2026
Unprompted review
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Reply from ScoreApp

Nothing brightens our day more than a great success story like yours, Jennifer. Thanks so much for the review and here is to many more leads in your future! - Rebecca

Rated 5 out of 5 stars

Added real value beyond what I expected

I worked with the ScoreApp team to build an AI Readiness quiz for surveyors, and the experience was excellent from start to finish.

The end result looks very professional and polished, and the structure was far stronger than what I would have created on my own. The team brought in smart marketing ideas and flow improvements that I honestly had not thought of, which made a big difference to the final product.

I worked closely with Vicky Hegedus, Lead Production Specialist, and she was brilliant. Clear, efficient, responsive, and very easy to work with. Everything was delivered on time and to a high standard, with great attention to detail throughout.

I will absolutely be using ScoreApp again. If you want something that not only looks good but is built properly for conversion and marketing, they really know what they are doing.

5 January 2026
Unprompted review
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Reply from ScoreApp

Sounds like you have a great assets for surveyors, Nina and our Enterprise team are extremely grateful for your brilliant review. Thanks very much - Rebecca

Rated 5 out of 5 stars

Very effective tool

I've been using ScoreApp for just over a year and it's made a huge difference to my lead volume and quality.

I worked with Josh and Viki from the Enterprise team to set everything up and the experience was fantastic. Basically the complete opposite I've had from working with other marketing agencies/teams to date. They really got what I was trying to build, they were fast, incredibly human to work with and the outcome was beyond my expectations.

I couldn't recommend ScoreApp or the team more.

23 January 2025
Unprompted review
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Reply from ScoreApp

Thank you, Thea! We love working with you and so glad your assessment seems to be continuing to produce quality leads for you - Rebecca

Rated 5 out of 5 stars

I recommend it constantly.

I don’t say this lightly, but ScoreApp has become one of the most useful tools in my business. We’ve generated thousands of leads through it and it continues to deliver monthly.

It’s helped us turn curiosity into qualified enquiries, segment people properly, create funnels that feel valuable rather than salesy and collect the kind of insight that usually takes much longer to get.

I recommend it constantly.

1 January 2026
Unprompted review
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Reply from ScoreApp

Thank you, Fran. I know we shouldn't have favourites but we love working with you. You're now a certified ScoreApp expert with the amount of successful Scorecards that you have launched. Thanks for taking the time to write us a review - Rebecca

Rated 5 out of 5 stars

score app is great but as a non tech it…

score app is great but as a non tech it still needs to be more intuitive , however their customer support is excellent

15 January 2026
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Reply from ScoreApp

Thanks Jackie. Feedback is grateful valued and appreciated. Nice to hear of your experience with CS too. - Rebecca

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful. Answered any questions I have clearly and with patience!! Thank you for your support.

12 January 2026
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Reply from ScoreApp

Thank you for the feedback! We appreciate it - Rebecca

Rated 5 out of 5 stars

Next Level Business Partners

I only recently learned about Scoreapp. As part of their support, they offer free webinars. So far, I've attended two. Not only is the app amazing, their webinars are packed with very helpful and insightful information. I'm a big fan and highly recommend them. They are next level business partners!

5 January 2026
Unprompted review
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Reply from ScoreApp

Wow thank you, Adrain. Our team put so much time into creating webinar content so this recognition will be grateful appreciated. Thank you! - Rebecca

Rated 5 out of 5 stars

ScoreApp helps me deliver real value to busy CEOs and boards

I invested in ScoreApp and I’m genuinely impressed.

What’s made the difference for me is the depth of the live webinar trainings. They’re practical, well thought through, and focused on how to actually use ScoreApp properly, not just where to click.

This is especially valuable in my MedTech recruitment work, where I’m hiring CTOs and VPs of Engineering. My clients are CEOs and board members. They don’t have time to waste, and they expect clarity fast.

ScoreApp allows me to create a laser focused scorecard that delivers real insight and value before a commercial relationship even begins. It sharpens conversations, saves time, and positions me as a trusted advisor from the first interaction.

For anyone working with senior decision makers who value precision and relevance, ScoreApp is an easy recommendation.

5 January 2026
Unprompted review
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Reply from ScoreApp

ScoreApp sis perfectly placed for recruitment, Harun. Thank you for the insight with your ScoreApp success and we are thrilled that you received so much value from the webinars. Grateful appreciated - Rebecca

Rated 5 out of 5 stars

Enterprise-level support that actually feels...personal


ScoreApp has been a very strong platform for our needs. Yet, what really impressed me was the Enterprise support. The team was responsive, thoughtful, patient, and genuinely invested in helping me use the tool well — not just set it up. It wasn't just a one and done. The experience made me feel valued and protected. The result was more professional than I could've imagined.

Josh, Viki, and the rest of the Enterprise team consistently went the extra mile - not kidding - offering guidance and even giving me appropriate push-back when I needed it. I feel like they are partners to my endeavors, rather than generic support.

I highly recommend if you’re looking for an assessment platform with true enterprise-level backing.

17 December 2025
Unprompted review
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Reply from ScoreApp

That is amazing and thank you Richard for your fantastic review. It means a lot to the Enterprise team and all of us. - Rebecca

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