I’m honestly disappointed because Starbucks used to feel safe and you know what you’re getting. Lately it’s been the opposite. The coffee is inconsistent (sometimes bitter and barely drinkable),... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Information provided by various external sources
Starbucks Coffee Company is the leading retailer, roaster and brand of specialty coffee in the world. The Company's other brands enhance the Starbucks Experience through best-of-class products, including Tazo Tea Company and Hear Music.
Contact info
Staff is amazing! *inclusivity*
I was in Starbucks on Wednesday and my son (autistic) screamed a bit as he wanted a brownie, but we were still in the queue. A man in front of us, on his 60 turned around and shouted at him: Will you shut up! I did not have a reaction as the man seemed aggressive but the staff was amazing. They helped me and made me feel safe. They asked the man to leave but he did not, this is unnaceptable to do with a 5 year old neurodivergent child.
This is Starbucks in Craigavon in front of airtastic. Thanks to the amazing staff of the store!!
great staff in the congleton store
great staff in the congleton store
I got an expired drink on 2/12/26 and…
I got an expired drink on 2/12/26 and the expiration date was 4/29/25
Will at Newport rd Starbucks
Will at Newport rd Starbucks. What a star.
He’s got me on to a new coffee that’s better than my usual. Always happy and super efficient.
Not permitted to use Starbucks guft…
Not permitted to use Starbucks gift cards at Edinburgh airport????
Coffee is overpriced and over-roasted…
Coffee is overpriced and over-roasted imo. But it’s everywhere and reliable. Nice to work in
Avoid Starbucks Scunthorpe
A simple order of an espresso and a plain croissant. Coffee was warm at best and croissant stale. I took it back to the counter and asked how long they have been on the counter. I was told the packet was opened yesterday, as though that is OK. I was offered to have it warmed up Croissants need to be fresh for goodness sake. Never again
Bracknell Starbucks <3
I was not able to do the survey, but Jess and Yousif provided the busy customer service! Yousif let me know about the survey and let me know about the rewards that the survey provides. It is very clean (it was 8am) and even though they just opened, they still provided me with kindness. Thank you both for helping me through my shift today!
It was poor coffee.
It was poor coffee.
Although the ambiance was pleasant, the coffee's quality wasn't particularly noteworthy in comparison to previous visits. There is potential for enhancement.
uncomfortable, nosiy and dirty
starbucks obsession with non functional, uncomfortable round furniture completely ruins their cafes. They play loud music and are often dirty. All in all they are usually unpleasant spaces to spend any time
I order many time for matcha with soy…
I order many time for matcha with soy but sometime barista made with 2%milk
Ellie Ntalikas was a awesome person to…
Ellie Ntalikas was a awesome person to take care of what I need. I feel she is a great asset to the company.
I need to see more people like her
Not good anymore
I’m honestly disappointed because Starbucks used to feel safe and you know what you’re getting. Lately it’s been the opposite. The coffee is inconsistent (sometimes bitter and barely drinkable), and for the price it feels like a joke.
Long waits even when it’s not packed, tables not cleared, and you end up hunting for a spot without other people’s cups and trash. Staff can be nice, but it doesn’t fix the overall experience.
And the rewards are just insulting. Getting a “you won!” email and it’s basically nothing - it’s so stupid
The best place to enjoy drink and relax
Bought grande cappuccino only 2 thirds…
Bought grande cappuccino only 2 thirds full ! Did ask why and was told it’s the froth !!!!! Yes 1 third of it , this doesn’t happen in Costa they fill the cup , guess that’s where I will be next
Also no marshmallows for hot chocolate
order is wrong
we went to starbucks and order some coffee .
i order TL pistchaio red velvet latte .and when i got my drink it was normal latte they did not order the thing you want completey diffrence i recommend do not come to starbucks it rubbish .
Big thanks to the Gosport Franchise
Big thanks to the Gosport Franchise - Forest Way. Always a warm welcome, a clean store, and a chilled atmosphere. Super service guaranteed. Special mention to Hair Bear and Courtney. The former for a magnificent hair display with an equal measure of good humour, and the latter for service well beyond the norm.
Starbucks is okay overall
Starbucks is okay overall. The coffee is normal, service usually good. It can be expensive and crowded, but still a solid place to grab a quick coffee
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








