Suttons Reviews 99,889

My husband loved the hedgehog house. However, extremely disappointed with the 3 lupins that were sent with it. Only 1 has rooted and seems to be growing. If the other 2, one was dead before planting a... See more

The bulbs only arrived today. They appear to be in good condition but until they grow and flower a detailed report is not available. Yodel left the package in an exposed position by the front door ra... See more

Over the years I have bought alot of plants on-line and most have been thrown around, been broken or aren't 100% what I expected regarding the quality. My recent selection of various reduced shrubs f... See more

Mixed success with surviving seedlings and garden ready plants. Some down to obvious delays in shipping as soil dry etc. Think maybe don't need an email every day. Possibly weekly would still be plent... See more

Fab. U. Lous. Great service. Prompt dispatch. Lovely discounts. Postage is wildly expensive unless you are only ordering seeds, however, if you time it for a free postage weekend you are sorted... See more

Raspberry canes arrived in a few days. Planted in a temporary place on the allotment until after Christmas. Put into their final positions last week. Al appear healthy with small amount of growth a... See more

I ordered several packets of vegetable seeds, a covered tray of 40 for the seedlings,small plant pots for other seedlings (48 per packet) and Charlotte potatoes for planting. All arrived well packed a... See more

Very quick delivery. Always first class from Suttons, be it seeds or plants. This year I have had an excellent yield from Tomatoes, Onions, Radishes, Celeriac and Carrots. Preperation underway to e... See more

When I placed my order the delivery date was given as three weeks. Then you advised that the order would be despatched within seven days. I contacted your customer services department to change the... See more

I've had some dreadful experiences when once reliable companies are taken over by some nameless corporation and everything falls apart. I haven't ordered anything from the BVG group for several years,... See more

Have ordered from Suttons a few times now. Recently I had to cancel an order ( long story short had a pre-order for asparagus crowns but discovered that I already have a well established asparagus b... See more

ordered some geraniums which were delivered in late March to my address in Scotland - we had minus -2c and the postie put the package safe in the outside shed. All the plants were blue and unusable -... See more

I bought 1 x Potted Tree (M26 Rootstock) - Apple 'Family' tree on the 2nd October 2025, it is now February 2nd 2026, I paid over £51.98 for it which includes £6.99 delivery fee. I am still waiting f... See more

I ordered bulbs on 3 occasions this year, swayed by wide range of flowers available and also by special offers and free delivery on second 2 occasions. All received in good order, labelled and package... See more

Ordered Fuchsia large plugs. Expected to get the miniscule fair that needs a competent surgeon to coax into life but actually got exactly what I ordered. Yes, small, but not tiny, and looked healt... See more

The plants I ordered, came quickly and were in great condition. Only comment was that the printed information on the packaging was incorrect stating the height was 10cms when they were Japanese anemon... See more

Despite little niggles along the way, which can be part of the pleasure of gardening, as the season progresses the effects are usually absolutely stunning. The plugs and postiplugs give gardeners wit... See more

My previous review of this company resulted in a 4 star rating as one (1 in 5) of the corms delivered was unsatisfactory. Subsequently Suttons contacted me and promised to put things right which I... See more

Most of the tubers were of a reasonable size and condition, with the exception of one small misshapen tuber that was also such a strange shape it is impossible to be certain which way up it should b... See more

The seeds were later in the delivery than advertised but as it was near Christmas I wasn’t surprised but when they were delivered the packaging was open and they had obviously been left in a damp pla... See more

A bought 2 Buddleja Davidii White Profusion, 4 Hydrangea Paniculata Hercules and 3 Rosemary Miss Jessop's Upright from Suttons recently. All arrived swiftly and healthy and went straight into the grou... See more

My experience has been mixed. Plants delivered in January or winter have been most disappointing. Raspberry canes arrived looking miserable and of 5 two died. Seeds, again mixed. The website is too... See more

Everything I have received from Suttons has grown well. The hanging baskets were particularly good giving me much pleasure. The plants havemalways been extremely well-packed - great care havin... See more

I sent two gifts of Amaryllis for Chistmas presents Neither had instructions or advice on care especially important as these bulbs were grown unusually in no soil just water. Having found some... See more

Items arrived promptly and well packed. Unfortunately one item - the clematis - is dead but the others are very healthy Suttons responded very promptly and are sending a replacement clematis. Ve... See more

Great selection at reasonable prices. Easy to order and quick confirmation. Dispatch within 24 hours. Upon delivery item found to be missing but a quick email and resolved within a couple of hours. Al... See more

I just ordered 72 plug plants of Lavender, a mix of two varieties. They arrived in a letter-box size package each plant in its own little pot all in perfect condition despite 2-3 days in transit du... See more

Jumbo plugs despatched on a Friday didn’t get delivered to Monday afternoon. All 3 plants were very droopy with discoloured leaves. Planted out after a good soak in generous holes with fresh compost.... See more

I ordered various iris rhizomes and a peony tuber after receiving an email offer for these items. All arrived well packaged and as described. Decent sized items that had some soil in packaging and not... See more

Package damaged. Delivery driver didn’t want to know. Plants dried out. Covered in dust as parcel damaged. One plant started with support cane arrived without it pushed into another plant. Used Sutton... See more

My holly plant arrived broken after a delay of 3 days by Yodel. The main growing shoot was broken off completely. The parcel had been due on Friday 19th but it seemed the driver stopped delivering... See more

As I have become a member I'll review in a more general sense. I've tried a few online sites when ordering plants and found that Suttons is the most consistently reliable company when it comes to... See more

Bought collection of 72"Plug Plants" various. Arrived really well packaged, in individual pods, and all looking really healthy. Have now potted on,and am really pleased wth how they are growing.... See more

We ordered 4 Coronilla glauca 'Citrina' and received them with great expectancy. However....... despite following your precise intructions, the outcome was far from perfect : one plant died within a v... See more

5 trays of bedding plants ordered 2 days ago delivered today by Yodel in excellent condition. Garden ready plants that are garden ready and promise to give vibrant display. Amazing how cheap they were... See more

Helpful telephone operator who took the order. Plants seeds are arriving on the dates l was given by the service team member. The seeds plants are arriving well packaged . The couriers are all excelle... See more

After I let Suttons know of the state of the tomato plants, I'm really pleased to say the replacement plants were in excellent condition and are growing very well and tiny tomatoes are all ready appe... See more

Recent purchase done on line for various shrubs for garden was disappointing. 2 out of 3 shrubs had very few leaves on them, leaves remaining were turning black with what looked like a fungal disease.... See more

I ordered some pansy plug plants though was amazed how small the plug plants were,which were left outside by the delivery driver with no attempt to knock on the door. There was no writing on outside... See more