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Topvintage Reviews 39,392

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique style of the products, noting the attention to detail in both the selection and craftsmanship. Consumers appreciate the reliable size charts and accurate product descriptions, which often exceed expectations upon arrival. The fast and careful delivery service is also a recurring highlight. People have expressed mixed opinions regarding orders and pricing. While many receive their purchases quickly and without issue, some have reported delays or unexpected cancellations. A few reviewers found the shipping costs to be high, suggesting a need for more affordable options. Despite these concerns, the overall sentiment remains positive, with many customers expressing their intention to order again in the future.

Based on these reviews

Rated 5 out of 5 stars

Topvintage had the "The Vintage Cosmetics Company" Rose Floral brushes and combs I was looking for when everyone else was out of stock. Their price was reasonable, and the shipping prices was OK. They... See more

Rated 5 out of 5 stars

Fast delivery, reliable, everything is curated and wrapped with love, high quality unique pieces for fair prices. No problems with returns. I am a repeat customer for those reasons :)

Company replied

Rated 5 out of 5 stars

I will send 5 stars because usually your packages arrive in like 2-3 days and your products are flawless. But this particular time I am still waiting for my package to arrive. Hopefully it will. Best... See more

Rated 5 out of 5 stars

My experience shopping with Top Vintage has been genuinely impressive. Their collection is stunning — distinctive pieces, excellent craftsmanship, and a clear attention to detail. You can tell t... See more

Company replied

Rated 5 out of 5 stars

Great quality of clothes, very good costumer service. They also have a lovely and easy packaging, wich you can easily use to send back items that don't fit. (With postlabel already included.) I'm ve... See more

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Rated 5 out of 5 stars

I've been buying from Topvintage for years, and I'll keep doing it. Reasons? *cracks knuckles* Buckle up! - Reliable size charts (not to be taken for granted when shopping online!) - Prod... See more

Company replied

Rated 5 out of 5 stars

Top Vintage offers excellent service. My purchase was package and sent very quickly, with great care taken to protect the item in transit to the UK. I am very happy with my experience and may purchase... See more

Rated 5 out of 5 stars

Lovely items! This is my second time ordering from Topvintage, I looove my items. Delivery wasnt as long as i expected honestly! Def. gonna order again in the future!

Company replied

Rated 5 out of 5 stars

I have bought here for years, the quality is always excellent and the customer service is beyond believe so good. If I need to return something ( as I have recently) it is down to my own fault.

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Rated 5 out of 5 stars

Everything was perfect: size (reliable size chart), quality of the fabrics, care of the package, speed of shipping. I will definitely rely on you for other purchases

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Rated 5 out of 5 stars

Good photos of the clothes, easy to order and quick delivery. All the clothes I’ve ordered have been true to description and well made. I’ve been a satisfied customer for quite a few years.

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Rated 5 out of 5 stars

I have ordered here many times. Products are as described always, returns and refunds without problems and always very lovely packaging :)

Rated 5 out of 5 stars

The jumpsuit is really lovely to wear, the fabric feels nice on the skin. It is my second one. The order and delivery went all fine. The service is excellent and the most friendly one I ever experie... See more

Rated 5 out of 5 stars

Great fashion selection! I had to contact the customer service because the shipping company did something wrong, and the attention I got was excellent! Thank you very much!

Company replied

Rated 2 out of 5 stars

Giving only 2 stars today. Order was all right, delivered quickly. But I needed to return 2 items. Package was delivered to TV on 5th December. Today is 15th December (evening) and I still don't h... See more

Company replied

Rated 1 out of 5 stars

I have been a costumer for a while now and always recommend topvintage to other women. This is the first time when I ordered the top and was absolutely disappointed. The cut does not look like the p... See more

Company replied

Rated 3 out of 5 stars

I liked most of the items I purchased but my issue was the black dress, it ran super small compared to all the other items in the same size that I've ordered over the years. I saw that the dress r... See more

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Rated 5 out of 5 stars

Super nice dress that fits well and looks great! Very good quality and super comfy. Dress is exactly what I expected to get😊

Company replied

Rated 4 out of 5 stars

It has been over a week and my order still has not shipped. Updated to 4 stars after receiving the order, since the items are excellent quality. Not sure why I didn't get a tracking number or noti... See more

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Rated 4 out of 5 stars

I received my beautiful dress today and am very satisfied with my experience. There was a small hiccup with billing which was quickly rectified, with friendly and helpful customer service. I can’t wai... See more

Rated 3 out of 5 stars

I would write something about the purchase, but you are working with the worst delivery service in Croatia. According to the tracking, the parcel has been in a warehouse in Croatia since 28.10. and st... See more

Company replied

Rated 4 out of 5 stars

I love the product, the material, the quality and the style. The process is very easy my only issue is the return. I had two dresses that didn't fit the way i wanted to and 5he shopping price was ext... See more

Rated 4 out of 5 stars

It was almost perfect. The case it had been sent in was broken by arrival, but because the purse was so carefully protected inside the case, the bag were luckily not damaged.

Rated 3 out of 5 stars

The product is superb and very well made. Unpleasant shipping experience because a strike in Belgium. I also think that the shipping cost is too high.

Company replied

Rated 2 out of 5 stars

I placed an order. The money was pending. For some reason you cancelled my order and said the money would bounce back, which it finally has. Has put me off shopping with you in thf future.

Company replied

Rated 5 out of 5 stars

I had a fantastic experience shopping at TopVintage. The items are of excellent quality, exactly as described, and beautifully packaged. The customer service is outstanding, and shipping was fast and... See more

Rated 5 out of 5 stars

Very good quality dress. Good heavy material with a bit of a stretch. Prompt delivery.

Rated 5 out of 5 stars

great store, shipping is very quick and items well packaged. Great range of products you can't find elsewhere very easily.

Rated 5 out of 5 stars

Always very happy with Top Vintage, even with deliveries problem, the team ist always kind and helpful

Rated 5 out of 5 stars

I think It's the tenth time I buy clothes from Top Vintage. I love the style, and the fact that I feel what I buy is unique, because nobody else has got it in my little town. I feel special...

Company replied

Rated 5 out of 5 stars

Im so happy I found Topvintage! Love my new dresses and the service and delivery is quick.

Company replied

Rated 5 out of 5 stars

I confirm that I have received my orders, in a nice box. The dress and shoes are perfect; I received my order very quickly. Thank you very much!

Rated 5 out of 5 stars

I receveid my order and I'm happy to have shopped with you and I think I'll go shopping you again. Thanks.

Company replied

Rated 5 out of 5 stars

I really like the 3 items I bought. It does correspond exactly to what was described

Company replied

Rated 5 out of 5 stars

Easy ordering. Haven’t received my purchase yet. Can’t wait.

Rated 4 out of 5 stars

The matirial is really good quality only with the size I had problem. The rest is perfect

Rated 5 out of 5 stars

Great quality, love the clothes!! I was fully informed about the delivery of the clothes.

Rated 1 out of 5 stars

I used the size guide but got a dress that was way too small. The fabric was stiff not at all as expected. Too bad.

Company replied

Rated 5 out of 5 stars

Nice jacket and extra fast shipping! Fast, smooth, easy!

Company replied

Rated 2 out of 5 stars

Disappointed in the flimsy design and quality

Company replied

Rated 5 out of 5 stars

Great customer service, quick delivery and most importantly amazing product with excellent quality


Company details

  1. Ladies' clothes shop
  2. Clothing Shop
  3. Fashion accessories shop
  4. Plus Size Clothing Shop
  5. Vintage Clothing Shop

Written by the company

Topvintage - Empowering women. That is the foundation of Topvintage. We specialize in offering high-quality women's clothing that is carefully selected based on style, quality, and uniqueness. We strive to create an inclusive and supportive community where women inspire and encourage each other to embrace their own unique style. Through our fashion, lifestyle content, and service, we want to encourage women to be proud of who they are. We empower women.

Confidence comes in every size!

Written by the company

Find the perfect fit in our size chart
We pay the utmost attention to the presentation and description of the items in our collection and every item is tried on, measured, and comes with a unique size chart and personalized advice.

Timeless looks, delivered in no time

Your new favourite outfit is already on its way!

Your new favourite outfit is already on its way!
We understand that you can't wait to receive your new items! If you complete your order before 3:30 pm CET on Monday-Friday, it will be dispatched the same day (except for Dutch national and public holidays). For deliveries to the Netherlands it's 4:30 pm CET.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

39K reviews

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Rated 2 out of 5 stars

Goods returned, no money

Giving only 2 stars today.
Order was all right, delivered quickly.
But I needed to return 2 items. Package was delivered to TV on 5th December. Today is 15th December (evening) and I still don't have my money back. Both countries are in eurozone, so the money should be credited to my account within 48 hours after issuing refund.

I rarely have problem with orders at TopVintage (ordering 5-6x a year). But returns are their low spot. They always take time to get processed, now 130€ is missing...

8 November 2025
Topvintage logo

Reply from Topvintage

Dear Zusana, I am sorry to hear you have a problem with the return. I have checked your order and we have not received a return yet. I will contact you right away, so you can provide us with the shipping details of your return and we can check where your shipment is. In general we always process returns within 7 working days after we have received the parcel. I am sure we will find out where your parcel is.

Kind regards,
Team Topvintage

Rated 5 out of 5 stars

A truly outstanding fashion retailer

My experience shopping with Top Vintage has been genuinely impressive. Their collection is stunning — distinctive pieces, excellent craftsmanship, and a clear attention to detail. You can tell the quality the moment you unwrap your parcel.

What really makes this shop remarkable, though, is the customer care. Their team is consistently helpful, kind, and quick to respond. Every conversation left me feeling appreciated and looked after, which is something you don’t often find when shopping online.

It’s obvious that the people behind this business are passionate about what they do and deeply committed to their customers. Buying from them feels like supporting a brand with real heart. Beautiful items, vintage flair, and customer service that goes above and beyond.

I happily recommend them!

19 November 2025
Unprompted review
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Reply from Topvintage

We're happy to hear that your shopping experience was so positive! We appreciate your kind words regarding our distinctive pieces, craftsmanship, and customer care. It's wonderful knowing you felt valued and that our team's passion shines through. Thanks for recommending us!

Kindest regards,
Team customer support

Rated 5 out of 5 stars

As always

As always, nice, clearn and fast.

6 November 2025
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Reply from Topvintage

Thank you for your positive feedback! It means a lot to us :-)

Kindest regards,
Team customer support

Rated 5 out of 5 stars

Lovely items

Lovely items! This is my second time ordering from Topvintage, I looove my items.
Delivery wasnt as long as i expected honestly! Def. gonna order again in the future!

6 November 2025
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Reply from Topvintage

We're happy to hear that you love your items and that the delivery was faster than expected! Thank you for your continued support; we appreciate your positive feedback a lot!

Kindest regards,
Team customer support

Rated 3 out of 5 stars

I would write something about the…

I would write something about the purchase, but you are working with the worst delivery service in Croatia. According to the tracking, the parcel has been in a warehouse in Croatia since 28.10. and stil not delivered. And i can't reach customer service.

28 October 2025
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Reply from Topvintage

Dear Ivana, I'm sorry to hear your parcel has not yet been delivered. In case of problems with a delivery you can always contact our customer service so we can launch an investigation via our shipping partner (our customer service is available on weekdays from 9AM until 5PM). I will send you an e-mail to further discuss the matter. Please accept our apologies!

Kindest regards,
Nicole
Customer Support

Rated 5 out of 5 stars

Everything great

Fast delivery, reliable, everything is curated and wrapped with love, high quality unique pieces for fair prices. No problems with returns. I am a repeat customer for those reasons :)

29 October 2025
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Reply from Topvintage

Thank you so much for your lovely words!
We’re absolutely delighted to hear that you appreciate the care and love we put into every order. Knowing that you keep coming back means the world to us!
Enjoy your beautiful pieces, and we can’t wait to have you shop with us again soon.

Kindest regards,
Team customer support

Rated 5 out of 5 stars

I have bought here for years

I have bought here for years, the quality is always excellent and the customer service is beyond believe so good.
If I need to return something ( as I have recently) it is down to my own fault.

7 October 2025
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Reply from Topvintage

We're happy to hear that you consistently find excellent quality in our products. We appreciate your kind words regarding our customer service and are grateful for your continued patronage over the years.

Kindest regards,
Team customer support

Rated 5 out of 5 stars

Love everything

I really like the 3 items I bought. It does correspond exactly to what was described

3 October 2025
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Reply from Topvintage

We're happy to hear that you are pleased with your recent purchase! Thank you for your positive feedback.

Kindest regards,
Team customer support

Rated 5 out of 5 stars

Super nice dress

Super nice dress that fits well and looks great! Very good quality and super comfy. Dress is exactly what I expected to get😊

22 August 2025
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Reply from Topvintage

We're glad to hear the dress met your expectations and you are happy with the quality and fit. We appreciate your positive feedback!

Kindest regards,
Team customer support

Rated 5 out of 5 stars

I receveid my order and I'm happy to…

I receveid my order and I'm happy to have shopped with you and I think I'll go shopping you again. Thanks.

15 August 2025
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Reply from Topvintage

We're happy to hear that you had a positive shopping experience with us! We appreciate your kind words and look forward to welcoming you back again soon. Thanks you so much!

Kindest regards,
Team customer support

Rated 5 out of 5 stars

Nice jacket and extra fast shipping

Nice jacket and extra fast shipping! Fast, smooth, easy!

11 August 2025
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Reply from Topvintage

We're happy you are pleased with the jacket and our fast shipping! We appreciate your positive feedback and are glad it was easy for you.

Kindest regards,
Team customer support

Rated 2 out of 5 stars

Disappointed in the flimsy design and…

Disappointed in the flimsy design and quality

5 August 2025
Topvintage logo

Reply from Topvintage

Dear Durga, thank you for your feedback. We regret to hear you're disappointed in the quality of your purchase. I'll contact you per e-mail to further discuss the matter.

Kindest regards,
Nicole
Customer Support

Rated 5 out of 5 stars

My favourite shop

I think It's the tenth time I buy clothes from Top Vintage. I love the style, and the fact that I feel what I buy is unique, because nobody else has got it in my little town. I feel special...

5 August 2025
Topvintage logo

Reply from Topvintage

We're happy to hear that you enjoy our unique styles and feel special wearing them! Thank you for your continued support; it means a lot to us.

Kindest regards,
Team customer support

Rated 5 out of 5 stars

Im so happy I found Topvintage

Im so happy I found Topvintage! Love my new dresses and the service and delivery is quick.

3 August 2025
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Reply from Topvintage

We're so happy to hear that you found us and love your new dresses! It's great to know that you're pleased with our service and quick delivery. Thanks! :-)

Kindest regards,
Team customer support

Rated 1 out of 5 stars

All items in size XS were far too large.

All items in size XS were far too large.

2 August 2025
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Reply from Topvintage

Dear Susanne, thank you for your feedback. I'm sorry to hear the items were too large. If you have any concerns regarding the size charts, or if you'd like size advice for your next purchase we hope you will contact our customer service for assistance. We're always happy to help! :-)

Kindest regards,
Nicole
Customer Support

Rated 1 out of 5 stars

It doesn't match the picture

I have been a costumer for a while now and always recommend topvintage to other women. This is the first time when I ordered the top and was absolutely disappointed. The cut does not look like the picture at all. Especially around the neck.
I'm from austria and hace to pay for the return myself. So it bothers me, having to spend money on something that could have be avoided with honest representation.
This experience has lessened my trust in the brand

28 July 2025
Unprompted review
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Reply from Topvintage

Dear Nana, thank you for your review about the item. I'm sorry to hear you're disappointed in the cut of the item. Of course you can always contact our customer service if there's a problem with your order. Unfortunately you didn't leave any order information with your review so I will not be able to reach out to you. Please contact our customer service so we can further discuss the matter! I do hope that the other parts of our service were worth more than 1 star; for example the delivery and packing :-)

Kindest regards,
Nicole
Customer Support

Rated 5 out of 5 stars

Good photos of beautiful clothes

Good photos of the clothes, easy to order and quick delivery.
All the clothes I’ve ordered have been true to description and well made. I’ve been a satisfied customer for quite a few years.

23 July 2025
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Reply from Topvintage

Thank you for being a valued customer and for sharing such kind compliments with us! We appreciate it a lot :-)

Kindest regards,
Team customer support

Rated 5 out of 5 stars

Nah that's top tier experience here

Nah that's top tier experience here, everything fits like a glove and it got to Spain so fast

16 July 2025
Topvintage logo

Reply from Topvintage

We're happy to hear that you had a top-tier experience! It's great to know everything fits perfectly and arrived in Spain so quickly. Thanks for your feedback.

Kindest regards,
Team customer support

Rated 5 out of 5 stars

Great fashion selection

Great fashion selection! I had to contact the customer service because the shipping company did something wrong, and the attention I got was excellent!
Thank you very much!

13 July 2025
Topvintage logo

Reply from Topvintage

We're happy to hear that you enjoyed our fashion selection! We appreciate your positive feedback regarding the customer service you received. Thank you for taking the time to share your experience with us!

Kindest regards,
Team customer support

Rated 5 out of 5 stars

Very good

Great quality of clothes, very good costumer service. They also have a lovely and easy packaging, wich you can easily use to send back items that don't fit. (With postlabel already included.)
I'm very satisfied about Topvintage.

9 July 2025
Topvintage logo

Reply from Topvintage

We're happy to hear that you're satisfied with the quality of our clothes and our customer service. It's great to know that you found our packaging easy to use. Thank you for your positive feedback!

Kindest regards,
Team customer support

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