Verified
Meget tidfreds med produktet også service. Fuld respect når der går noget galt i levering så er de ved at løse problemet straks! Thanks guys. Appreciate it. Best Chris.
Company replied
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See what reviewers are saying
While I was surprised by an order received from them and I believe the UX for handling membership is not well thought out I have to say that their support is really great. They are responsive, helpf... See more
Company replied
Verified
The shipping was fast, the product (boxers) was high quality, and we'll wrapped, the sizing is true to size. It's a little longer than usual, which I liked. I did unsubscribe because it wasn't right... See more
Company replied
Er glad for mine undy underbukser da de passer super godt og at de kommer lige til døren
Company replied
Company details
Written by the company
Undy forsøger at revolutionere undertøjsindustrien, ved at gøre det som nemt som muligt at handle underbukser. Vi tror på at kombinationen af smart design, materialer i højeste kvalitet og den bedste købsoplevelse, kan gøre Undy til dit foretrukne sted at handle undertøj
Contact info
Østre Havnevej 29, 5700, Svendborg, Denmark
- 42 90 50 40
- [email protected]
- www.undy.dk
4.5
Excellent
4K reviews
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Er glad for mine undy underbukser da de…
Er glad for mine undy underbukser da de passer super godt og at de kommer lige til døren
10 July 2025
Unprompted review
Reply from Undy
Hej Allan
Jeg er glad for at høre, at du har haft en positiv oplevelse med vores produkter og at de blev leveret lige til døren.
Rigtig god dag :-)
Dbh. Undy Kundeservice
Reply from Undy
Hej Jan,
Tak for din feedback.
Dejligt at høre at du har haft en god oplevelse og at du er tilfreds med produktet. :)
Ønsker dig en skøn dag.
Mvh Sofie fra Undy
Super hurtig service og god kvalitet :)
8 February 2025
Unprompted review
Reply from Undy
Hejsa,
Tusind tak for din feedback. :)
Det glæder mig at du har haft en god oplevelse og at du er tilfreds med kvaliteten!
Ønsker dig en skøn dag. :)
Mvh Sofie fra Undy
Invited
It was fast delivery and I'm very happy…
It was fast delivery and I'm very happy for the product
7 February 2024
Reply from Undy
Hi Felix,
Thank you for your feedback.
I am delighted to hear that you have had a great experience with Undy. :)
Thank you for taking the time to state your opinion. We appreciate this very much.
Wishing you a wonderful day. :)
Regards, Sofie from Undy
Invited
Reply from Undy
Hej Mads,
Tak for din feedback!
Det glæder mig at høre at at du har haft en god købsoplevelse hos os. :)
Mange tak fordi du tog dig tid til at give din mening til kende. Det værdsætter vi meget. :)
Ønsker dig en dejlig dag.
Mvh Sofie fra Undy
Invited
Reply from Undy
Hej Jesper,
Tak for din feedback!
Det glæder mig at høre, at du har haft nogle gode oplevelser hos os, og at du er glad for underbukserne. :)
Tusind tak fordi du tog dig tid til at give din mening til kende. Det værdsætter vi meget. :)
Ønsker dig en skøn weekend.
Mvh Sofie fra Undy
Verified
Hurtig levering og god service
Hurtig levering og god service - dog lidt for mange marketing mails.
29 November 2023
Reply from Undy
Hej Simon,
Tak for endnu en god feedback. :)
Jeg beklager, at du finder mængden af mails i overkanten. Husk at du altid kan afmelde e-mails, hvis du ikke ønsker at modtage dem. Dette kan gøres i bunden af den respektive e-mail, eller ved at kontakte vores kundeservice. :)
Tak fordi du endnu en gang tog dig tid til at give din mening til kende. :)
Ønsker dig en rigtig dejlig dag.
Mvh Sofie fra Undy
Issue resolved 👍
All good not received yet but issue resolved in a satisfactory way.i will update my review on the boxer's when received.
30 November 2023
Unprompted review
Reply from Undy
Hi Billy,
I am sorry that this was your experience. It is not at all how we normally do business. :)
I am pleased that we have come to a common agreement and I hope that you will like your new boxers. :)
Wishing you a lovely day!
Kinds Regards, Sofie from Undy
Verified
Really comfortable stuff.
Really comfortable stuff.
And the 'prøve-pakke' idea was great, I'll stay subscribed. :)
16 November 2023
Good quality and super-fast delivery
I ordered the sample pack and was surprised by the super-fast delivery. I also liked the look and quality of the boxers. I just wished they also had a shorter version.
3 October 2023
Unprompted review
Reply from Undy
Hi Mauro,
Thank you for your feedback!
Amazing to hear, that you have had such a delightful experience. :)
We do actually have a shorter version, our Basic boxers. The Basic boxers are not available for subscription, but it is available for single purchase as a 5-pack and 10-pack.
If you are curious, you can find them right here: https://undy.dk/basic/
Thank you so much for taking the time to give us some feedback. We highly appreciate that. :)
Wishing you a lovely day.
Kind Regards, Sofie from Undy
Verified
Top kvalitet og hurtig levering
18 September 2023
Reply from Undy
Hej Jacob,
Tak for din feedback.
Godt at høre, at du har haft en god oplevelse. :)
Tusind tak fordi du tog dig tid til at give din mening til kende. Det er vi rigtig glade for. :)
Ønsker dig en rigtig dejlig dag.
Mvh Sofie fra Undy
Awesome customer support
Something went wrong with my order, but the customer support helped me wonderfully! The products are great, definitely would recommend! :)
11 July 2023
Unprompted review
Reply from Undy
Hi Wouter,
Thank you for your feedback!
So nice to hear that you were satisfied with our customer service and that you like the products :)
Thank you so much for taking the time to tell about your experience here at Trustpilot. It is something that we appreciate very much :)
Wishing you a lovely day.
Kind Regards, Sofie from Undy
Verified
Good quality, fast shipping
The shipping was fast, the product (boxers) was high quality, and we'll wrapped, the sizing is true to size. It's a little longer than usual, which I liked.
I did unsubscribe because it wasn't right for me. There was no problem there either.
24 May 2023
Reply from Undy
Hi Sven,
Thank you for your feedback!
I am so pleased to hear that you have had a great experience with Undy :)
Thank you so much for taking the time to write about your experience with Undy here at Trustpilot! We reaaly appreciate that :)
Wishing you a lovely day.
Best Regards, Sofie from Undy
Verified
Verified
God kvalitet for pengene og glad for…
God kvalitet for pengene og glad for den lille chokolade som er med i pakken.
8 February 2023
Reply from Undy
Hej Marian,
Tusind tak for din anmeldelse!
Jeg er glad for at læse, at du synes godt om vores kvalitet samt chokolade, som vi sender med i alle vores pakker :-)
Ønsker dig en god dag,
Mvh. Lasse
Rather expensive but good quality and great service
While I was surprised by an order received from them and I believe the UX for handling membership is not well thought out I have to say that their support is really great. They are responsive, helpful and go out of their way to not leave dissatisfied customer behind.
The underwear is very high quality. It is on the pricy side so I am not really re-ordering them because of that, but they are comfortable, god looking and made to last. If you don't mind paying a premium price for that then you should try them out.
25 January 2023
Unprompted review
Reply from Undy
Hi Adam. I'm very happy that we managed to find a solution that gave you a better experience. Wish you a wonderful day :-) Best regards, Emil
Verified
Hurtig ekspedition og levering
24 January 2023
Reply from Undy
Hej Anette,
Tak for din feedback. Jeg er glad for at du synes godt om vores ekspedition og den hurtige levering :-)
Fortsat god dag,
Mvh Rasmus fra Undy
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