VERO MODA Online Shop Reviews 15,918

I received a number of items in the post from Vera Moda having ordered the items online. I decided to return q pair of jeans. I have these exact jeans in a different colour which fit very well but... See more

I rate the experience highly. I needed to get new jeans and I always order from Vero Moda. The ordering process was relatively straightforward. The jeans arrived on time and they will definitely be ke... See more

I purchased the trousers then returned them the next day due to an error on my behalf. Although they weren't suitable for my need, the quality was very good. The order arrived with myself within da... See more

Ik heb een Vero Moda Tall, VMMALOU LONG COATED JACKET Regenjas gekocht. Wat een geweldige lange regenjas, heerlijke rubberachtige zachte stof en hij valt tot over de kaplaarzen. Ik heb een uitlaa... See more

This was my first time shopping on this website. Ordering was easy and straightforward, and I liked the frequent promotions. I discovered Vero Moda after purchasing trousers from Fenwick a... See more

I bought jeans, I already knew my size with Veromoda so they fit perfectly, I love how the cuts are suitable for feminine shapes, I don't get the usual gap at the back and they don't sag at the front... See more

Just eased into online shopping but my experience with Vero moda uk made things easy. Have bought a number of items over the years and must admit size 8 is perfect. Just when I order small things... See more

I am disappointed before receiving my item.I placed my order 31 st January and it has not arrived .The tracking is not working and it is supposed to be via Royal Mail tracked ? 🤷🏻‍♀️

I’ve been buying Vero Moda clothing for years. I find the jeans especially durable, a great fit and stylish. As far as other clothes go, I like really feminine dresses that are quite fitted. I’ve... See more

Order placed on 10/09/2025- apparently given a tracking number which hasn’t been updated and no response to my email requesting an update on my order. Feel like I’ve fallen for yet another scam... See more

I liked the range of coats available. I chose one that is khaki green, with a belt, soft material, with high funnel neck. I was dubious about ordering from Vero Modo as I believe they are based abroad... See more

I bought the VMJulie jumper and I absolutely love it. It’s so comfortable and I love the fact it has three quarter sleeves. Also a big bonus is it’s soft and does not have a prickly jumper feel on yo... See more

Needed an affordable dress for my elopement and Vera Moda delivered! Got the dress n two days with expedited international shipping. Was worried about the quality because the price was so low but it w... See more

I ordered a pair of jeans and I received them within 3 days . Excellent service. Unfortunately they did not fit me and I returned them the same day . I immediately got a notification from VERO MODA to... See more

Cardigan fabric is superb quality, very fine knit with sharp edges, yet feels chunky, fluffy and warm. Will look smart for work or going out. This item really exceeded my expectations. Delivery was... See more

The clothes from Vero Moda i love. There is about 10 percent that i experienced the clothes did not look like what is showing on the website. The other 90 percent has been great. I did get a coat last... See more

Bought a small size sweatshirt with 20% discount. Unfortunately the sweatshirt was very large. Sent back. Then ordered the extra small size without discount and paying 2nd postage. Hopefully this will... See more

First time I have purchased from Vero Moda and absolutely love the tunic dresses so much that I ended up purchasing 3. They are very flattering and the colours and quality are wonderful. Very rea... See more

Bought a pair of pants, it was made using elf sizing. The tag on the item was in chinese looking alphabets, so clearly the item was intended for a different market and not made in Europe. I tried to r... See more

I ordered a brown jumper, they sent a red I tried the online return portal, it wouldn’t accept the order number. I emailed Vera moda….ten days of email exchange….they finally sent me a way to retu... See more

Ordered my standard size, hasn't changed in over 20 years, but the item was too big. vm wouldn't swap sizes and charged me return shipping and shipping for the replacement size. New item arrives l... See more

This company isn't worth trusting. Customer service lacking competence. I've returned items and they not refunding money which they debited my account yet they're debiting second payment. In One ema... See more

3 out of 4items were fine, as was delivery. However the 4th item was not as ordered and had very obviously been worn. There was no label on it and the fabric had significant pilling. I notified custo... See more

The pants had incorrect and loose stitching resulting in potential holes. The stitching was looping with thick loose thread visible when wearing the pants and you can see it was tried to be rep... See more

Long wait for delivery but if I paid the extra it would be sent the next day. The wrong item arrived, which was also €70 cheaper. Couldn't engage with customer services. Won't use them again. Really u... See more

I still have not received my order … I placed 28th dec …. I’ve tracked my order it it saying that it’s waiting for come from Royal Mail and I’ve tracked on Royal Mail revisited to be ad used they are... See more

The quality of this brand’s clothing has all but disappeared. I bought a 50 euro blazer with no lining and cheap t shirt like material. They charge extra for everything- delivery to home, even r... See more

I had a frustrating experience with the sizing at Vero Moda. I purchased a cardigan in-store, size S, and because they didn't have more of then in-store, I found the same cardigan online and ordered m... See more

Went to the Vero Moda store. Wanted to return the sweater. I was not allowed to do that. There is apparently a difference between ordering from Veromoda.com and Vero Moda Sweden. Don’t ask me why -... See more

Impossible to return, bought two different sizes to try on. Now i can’t return the one that didn’t fit, tried x amount of times to get help in chat and on webforms on how to manage a return but only g... See more

I’m satisfied with the delivery overall. But in my latest order, one of the blouse tops had a size label that didn’t match the actual size. I was really disappointed — I have to return it, even though... See more

Ordered two pairs of trousers and both are faulty with seams being poorly sown and open. One pair I wore once and discovered a split in the pocket seam when taking them off, the other pair I had not y... See more

I bought jeans on the store app but unfortunately they didn't fit, i went to exchange them but because the app goes through Denmark i would have to post them back to there that the store couldn't help... See more

Very disappointed, first time ordering from this brand . My order never arrived yet it says delivered. I have contacted their customer service , filled a form . It’s been over two days & no response

I ordered a large mens turtle neck jumper costing £29.95. The delivery estimate was 3-5 days. When it arrived 16 days later it was the wrong size - far too small for me. The garment had no labels on... See more

I returned my items on 22 October 2025 due to them being to small , (the Quality of the clothing was very good ) It is now 20th December and I have still not received my refund, I have emailed twi... See more

First time ordering from Vero Moda and the experience was seamless. I found a gorgeous Vero Moda dress on Asos and when I searched for the same dress on the Vero Moda website it was significantly chea... See more

Quick delivery! Great service. The best bit was that I could identify the organisation from a QR code in a jumper I had bought in the Netherlands 🇳🇱 and then order 3 more from the website! Fantasti... See more

The item was smaller than the size guide. Size L measures just inder 40 inches. Smaller than the guide so not fit for purpose. Attempts to return via the portal have met with silence. The first req... See more

Loved the jacket I got, super warm, comfy and great quality. The delivery was very fast and smooth. And size was just right. I used to freeze every winter as an international in Germany but now I fe... See more

I had a very simple issue that would be very easily rectified, however the AI chat would not recognize my order number (even though it was copied exactly from my confirmation email). No matter what I... See more

I had to replace my favourite coat after it was ripped in an airport customs moving belt. I found the replacement easily on the website and following an easy checkout I had my new coat in three day... See more