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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the product quality, highlighting that the wigs look natural, are soft, and easy to maintain. Consumers also mentioned that the wigs are true to length and experience minimal shedding. People appreciate the overall product and are happy to receive compliments when wearing it. However, opinions on order processing and delivery services are mixed, with some consumers reporting delays and issues with tracking information. Some reviewers also expressed concerns about the customer service, while others praised the team's helpfulness and professionalism in resolving issues.

Based on these reviews

Rated 5 out of 5 stars

This was my first order from Wigfever of M.cap Chocolate Brown Silky Straight 9x6 pre-Plucked And Pre Cut Wear Go Glue-less Wig. Although there was a bit of delay in receiving the order as compared t... See more

Rated 5 out of 5 stars

This 9x6m cap WigFver Water Wave unit is absolutely gorgeous! The curls are soft, bouncy, and true to length. The lace blends perfectly, and the parting space is amazing. No tangling or shedding so... See more

Rated 5 out of 5 stars

I’m based in South Africa and had not expected my order to be delivered that fast! The customer service replies fast after you pay, informing you of your shipment and also answering any other question... See more

Rated 5 out of 5 stars

I like this wig because it comes pre-cut, pre-bleached, and it’s also glueless, super easy to put on. The hair looks very natural, it’s super soft, and although there is some shedding, it’s minimal co... See more

Rated 5 out of 5 stars

So happy with the team at wigfever, The team has been cooperative and helpful regarding any questions about my order. Thankyou i appreciate my wig, deffinatly was worth the wait, just as shown in... See more

Rated 5 out of 5 stars

This is my first order from the company and the customer service was excellent and supportive. The delivery time was great, the fact that it literally came in five days, other yhan some companies whe... See more

Rated 1 out of 5 stars

I have been trying to reach this company for a few days now. I ordered on 8/16 and have only received an order confirmation. On their site they say they have 24/7 customer service well that's not true... See more

Company replied

Rated 5 out of 5 stars

I love wigfever wig. Truthfully at first , i was doubting the quality of the wig but when I bought the first Bob 10 inches with them and got nice compliments on it especially from my hubby, no turning... See more

Rated 5 out of 5 stars

First of I'll like to appreciate the after sales service of wigfever, they are very professional and pleasant. I had an unsatisfactory experience with my previous order, contacted them and they solved... See more

Rated 5 out of 5 stars

Yall I ain’t gonna lie I absolutely love the wig! 😩😭😍🌹🌹It worth the price , It fits perfectly and the quality is top-notch. The texture feels so natural and it definitely boosts my confidence. Hi... See more

Rated 5 out of 5 stars

I just got my wig from Wigfever and I’m honestly so impressed! It’s absolutely gorgeous…super soft, great quality, and looks so natural.Their shipping was so fast, and I’ll definitely be buying from t... See more

Rated 5 out of 5 stars

This was my first order wig Fever and I am thouroughly impressed with their service. The wig was delivered promptly and matched the exact specifications of my order. The lace is remarkably natural bl... See more

Rated 5 out of 5 stars

Outstanding service! The team was professional, friendly, and went above and beyond. I couldn’t be happier.” Natural Look, Comfortable Fit, and Worth the Price” I purchased this wig for d... See more

Rated 1 out of 5 stars

I ordered my wig a few days ago, and I never received an order confirmation or a tracking number of some sort. This has me worried especially regarding the other reviews I’ve seen about delayed shippi... See more

Company replied

Rated 1 out of 5 stars

I purchased a wig from Fiver Wig, and it was absolutely unwearable—nothing like the pictures advertised. The quality was terrible, and it was a complete waste of money. When I reached out for a refu... See more

Rated 5 out of 5 stars

I bought a chocolate 20 inch straight wig & not only was it perfect but it was delivered in 4 days (way before anticipated). The customer care service is unmatched and you definitely get value for mon... See more

Rated 2 out of 5 stars

I ordered my wig almost 3 weeks ago and still haven't even received a tracking number. shipping said 3-7 days and it's been way over that amount of time. Im getting scared because this was my first ti... See more

Rated 5 out of 5 stars

This is my second time purchasing hair from them and I am very satisfied again. The quality is excellent, the hair feels soft and natural and it has no strong smell. Their customer service is outstand... See more

Rated 4 out of 5 stars

I had an issue with the wig I ordered and I reached out to WigFever customer service. They gladly took care of it for me and gave me a refund. I have had really bad experiences with Asian companies... See more

Rated 1 out of 5 stars

I ordered 2 wigs from Wigfever based on favorable reviews. The 1st one came in and it looked nothing like what was on the website. It's been 2 months now and I'm yet to receive the 2nd wig. No one is... See more

Company replied

Rated 1 out of 5 stars

I haven’t received any tracking information for my wig and I ordered it for my bday next week … I won’t lie I feel very nervous and uncomfortable because they charged my card fast but my order confirm... See more

Company replied

Rated 1 out of 5 stars

Well I can't review the wigs because i'm still waiting on them. I have reach out to them for the past few days with no response whatsoever now. The message at the top of the chat box keeps displaying... See more

Company replied

Rated 5 out of 5 stars

The wig arrived perfectly. I bought a wig of really good quality—very soft and pleasant to the touch. I’m super delighted with it, and it looks so natural! If you want to look good with beautiful ha... See more

Rated 5 out of 5 stars

I bought a wig back in December 2024, and I totally adore it! I just got another one on March 8, and I can’t wait to try it out. I've received so many compliments on the glueless waterwave style—it's... See more

Rated 1 out of 5 stars

The wig is not human hair at all, I tried to bleach the hair and nothing happened. The hair is nice when you get it after the 3rd week and washing it it became like synthetic blend. I was happy with t... See more

Company replied

Rated 5 out of 5 stars

Great quality hair! Super soft, true to length, and no shedding. Shipping was fast and the vendor had great communication. I’ll definitely be ordering again

Rated 5 out of 5 stars

I was honestly blown away by the quality of this wig, especially at the price point. It looked fantastic right out of the box with minimal work needed and the hair is super silky. Highly recommend! It... See more

Rated 5 out of 5 stars

The delivery was on time and customer service was always there when I needed to change some of the details. Additionally the hair.… the hair is amazing 🤩 I am in love with it it’s so flawless it came... See more

Rated 5 out of 5 stars

The delivery was fast, I received the wig in days. The hairline is perfect and I can actually wear it glueless without it slipping off. The density is also great it was full. An overall great experien... See more

Rated 5 out of 5 stars

The unit came quickly! I also had to reach out to customer service and I must say they were very professional, kind, and tentative! I love the quality of the hair and the service. I will be ordering a... See more

Rated 5 out of 5 stars

I can honestly say I’ve purchased two wigs from Wig Fever and they’re both amazing. Both are glue less wigs, the real definition of through on and go straight out the box. I HIGHLY RECOMMEND shopping... See more

Rated 2 out of 5 stars

I ordered a blonde highlight bodywave wig from this company. I washed the wig, flat ironed, curled and installed the wig and it seemed okay the first day. However, i did notice that when i curled the... See more

Company replied

Rated 5 out of 5 stars

I ordered a wig as a birthday gift for my friend who lives in the US while I’m in the UK. It couldn’t be delivered early and they had to return it. When I reached out to Wigfever, they were really pro... See more

Rated 5 out of 5 stars

Very happy with my experience. The shipping was incredibly fast—I received it right on time, which was a huge plus. Absolutely gorgeous hair soft, natural-looking, and doesn’t tangle easily

Rated 1 out of 5 stars

They advertised human hair and supplied me synthetic hair. My whole head is in complete tangles. Reached out to them and they said they could see the tangles but could only give me a 20eueo refund... See more

Company replied

Rated 5 out of 5 stars

The delivery was so fast to Calgary Canada….even faster than our local deliveries here. Hair so true to what was advertised. I love the colour and suits my skin perfectly. I’ll buy more hairs


Company details

  1. Beauty supply store
  2. Beauty product supplier
  3. Wig shop

Written by the company

Discover the hottest fashion human hair wigs with afforable price. 100% Human hair, Best price with high quality. More Trendy colored human hair wigs


Contact info

4.2

Great

TrustScore 4 out of 5

740 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great quality hair

Great quality hair! Super soft, true to length, and no shedding. Shipping was fast and the vendor had great communication. I’ll definitely be ordering again

8 January 2026
Unprompted review
Rated 5 out of 5 stars

This was my first order from Wigfever…

This was my first order from Wigfever of M.cap Chocolate Brown Silky Straight 9x6 pre-Plucked And Pre Cut Wear Go Glue-less Wig. Although there was a bit of delay in receiving the order as compared to the timeframe given initially, but it was worth the wait… Customer Service was a top-notch. consistently in contact with me to give updates and reassurance..the product is exactly as advertised on their website. it’s So super Silky and naturally looking. I’m truly happy with my Order and cannot wait to buy more from them.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time

I can’t speak to the quality of the wig because I never received it. This review is based on customer service alone. Do not expect any upfront tracking information. You will only receive a confirmation, the website will show “no orders” and you’ll have to reach out to them to get any additional information. My very first email was ignored the second one only got answered because I mentioned disputing with my bank. Due to a shipping error the wig was sent back to their warehouse in Jersey. I live in New York City and that wig has not moved since November 17th after I’ve been assured it would get sent out again once they received it. Of course there’s excuse after excuse on why it takes this long to send something a state away that I already paid for. Refunds are HIGHLY discouraged they will do everything in their power to keep your money. They can’t make up any defects or imaginary issues with the wig to use as a reason to not refund me since it’s never been in my possession so they use the “it will take a long time to get back to us so you might as well let us ship it to you” as if I haven’t been asking for that for 2 weeks. I’m going through my bank to get my money and I suggest all the real reviewers who have gotten taken advantage of do the same.

1 December 2025
Unprompted review
Wigfever logo

Reply from Wigfever

Hi love,
We’re truly sorry for the inconvenience and frustration this caused. After checking your order, we found that the issue happened because the purchase was placed without logging into the website, so the tracking couldn’t update directly on your account.

Because the carrier’s warehouse was overloaded with packages, it took them some extra time to locate your parcel when processing the address change.

If you would like a refund, we’re more than willing to arrange it for you immediately. Thank you so much for your understanding, and we hope we can serve you better next time.

Rated 5 out of 5 stars

This was my first order wig Fever and I…

This was my first order wig Fever and I am thouroughly impressed with their service. The wig was delivered promptly and matched the exact specifications of my order. The lace is remarkably natural blending seamlesly with my scalp. Additionally i found the whatsaap platform to be highly convenient and responsive for addressing any concerns.
Thank you very much for the excellent service.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied

First of I'll like to appreciate the after sales service of wigfever, they are very professional and pleasant. I had an unsatisfactory experience with my previous order, contacted them and they solved the problem for me, i placed an order again and wig fever corrected everything i complained about in the previous wig and even gave me a discount. Imagine placing an order for 3 whole wigs and not having to complain about any. THAT IS HUGE. not only did they perfectly satisfy me, they added free gifts. Thank you wigfever. I'm definitely going to keep ordering from you

18 November 2025
Unprompted review
Rated 1 out of 5 stars

The wig is not human hair not human I tried to…

The wig is not human hair at all, I tried to bleach the hair and nothing happened. The hair is nice when you get it after the 3rd week and washing it it became like synthetic blend. I was happy with the hair but just found out it’s not human hair once I try reinstall the unit and I wanted dye the hair a lighter color the hair didn’t take at all

8 November 2025
Unprompted review
Wigfever logo

Reply from Wigfever

Hi love, we’re truly sorry to hear about your experience. All of our wigs are made with 100% human hair, but we understand how concerning this must feel. The result after bleaching or coloring can sometimes vary depending on the product used or the treatment method.

Please kindly send us a private message with your order details so we can check this for you and find a proper solution. We really want to make things right for you. 💕

Rated 5 out of 5 stars

The best hair product

The best hair product, I love it, I'm in love. This is the fourth time I've bought it and I'll keep buying them. I love them!😍😍😍😍❤️❤️❤️

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Well I can't review the wigs because…

Well I can't review the wigs because i'm still waiting on them. I have reach out to them for the past few days with no response whatsoever now. The message at the top of the chat box keeps displaying that no one is currently available. I would not suggest buying anything from them if you're on a time schedule to do something. I have received any conformation on my delivery and i'm not able to view my order. The only way I know that I purchased something is because it shows on my debit card. If I could find a way to upload the pictures of the chat I will.

20 October 2025
Unprompted review
Wigfever logo

Reply from Wigfever

Hi, we’re truly sorry for the inconvenience and frustration caused. It’s possible that, due to the time difference, we missed your messages — our sincere apologies for that.

We’ve already reached out to you via email to assist with your order and provide the latest shipping updates. Please check your inbox.

Please rest assured that you will definitely receive your order. We take your feedback seriously and will make sure communication is smoother in the future. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Great service

The unit came quickly! I also had to reach out to customer service and I must say they were very professional, kind, and tentative! I love the quality of the hair and the service. I will be ordering again and highly recommend!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

My shipping address was missing few…

My shipping address was missing few info and I contacted wig fever chat and they help me by adding the additional information, I received my wigs on time and they are very good quality, I can’t wait to wear them,I have an amazing experience thank you.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

They said its full hair but..

They said its full hair bla bla, They sent me a hair which is far from full even you put it on your head you can see the saw inline!! they scam you with wrong Adress if you want to return it back!
D I S A P P O I N T I N G !!

16 October 2025
Unprompted review
Wigfever logo

Reply from Wigfever

We’re really sorry to hear that you’re not satisfied with the hair. Our wigs are always checked carefully before shipping, and we never intend to disappoint our customers.
Could you please provide your order number or contact us via message so we can check and help you solve this issue properly? We’ll do our best to make things right for you.

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