Xometry Reviews 789

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high quality of the products, noting that the parts often meet precise specifications. Consumers are also satisfied with the reasonable prices and the speed of the delivery service. The easy-to-use online platform and the quick order process contribute to a positive experience. People highlight the company's ability to provide various manufacturing options and its helpful customer service. Reviewers find the turnaround time to be reasonable, and they appreciate the flexible shipping options. Consumers also value the company's reliability for custom fabrication needs, especially for CNC parts and laser-cut sheet metal.

Based on these reviews

Rated 5 out of 5 stars

I am an avid maker with many 3d printers, but needed some stronger sintered nylon parts for a project. Uploading and picking the manufacturing process was super easy it only took minutes for many diff... See more

Company replied

Rated 5 out of 5 stars

I needed prototypes machined with short lead time, we did not have the capacity in house. The validation test for these parts kicked off a day after they arrived. I was really glad to get this tested... See more

Company replied

Rated 5 out of 5 stars

Good speed cost and quality for injection molded parts. DFM process allowed me to respec material based on analysis. Where tight tolerances were required, xometry worked with me to do mold changes t... See more

Company replied

Rated 5 out of 5 stars

Online platform is easy to use, price was reasonable, and job was done even faster than promised. I have not found an easier way to get smaller jobs completed for our needs. From laser cut sheetme... See more

Company replied

Rated 2 out of 5 stars

No, no, no, no, no. BAIT AND SWITCH. Second order, identical to first (two months prior), was nearly double the price. Eager customer service clerk assured me I'd selected different material... See more

Company replied

Rated 5 out of 5 stars

I had doubts to order from them as I thought the lead time will be very long. For the first order I used Auto quoting (which works absolutely perfect) and paid straight away, as I needed parts qui... See more

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Rated 5 out of 5 stars

The entire process was simple and painless. Xometry responded quickly with price options and suggestions, all very helpful. The final part was pretty much perfect, so nice to see the part we had worke... See more

Company replied

Rated 5 out of 5 stars

Xometry has never disappointed. They are always quick to respond to manual quotes, emails, etc. I love their flexible shipping options, allowing for several price ranges to fit what we need. Their par... See more

Company replied

Rated 5 out of 5 stars

Xometry does exactly what you would expect from your local machine shop without any hesitation. Supply them with the files, pick your material and your parts show up exactly as drawn. I'm finding that... See more

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Rated 5 out of 5 stars

Great service for a very small order from a company that has mostly high volume clients! The parts (nylon SLS) were perfect. This provides an excellent workflow for prototyping locally in FDM, then... See more

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Rated 5 out of 5 stars

Xometry’s powerful quoting engine made it easy to price out a professional 3D-printed nylon part and get an upfront price. Easy to place the order from there, which was awesome for a custom part neede... See more

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Rated 5 out of 5 stars

Website is easy to use. Customer service is timely and appropriate. Connection to engineering Team is quick. Parts look really well made. Haven't tested them yet in an assembly but look very promising... See more

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Rated 5 out of 5 stars

Xometry has sent our prototype wire form weldments in time and in great condition. We are thankful for getting this level of service for prototype parts.

Company replied

Rated 5 out of 5 stars

Wonderful experience SLS 3D-printing of very small nylon parts for a precision application. Though Xometry warned on their site that the would make "best effort" for such small parts, they had NO dif... See more

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Rated 4 out of 5 stars

in the end, everything worked out well but 2 of my 4 orders were bumpy. the first order, the deburring burned the mirror finish on the part. but they made it right in a timely fashion. the next orde... See more

Company replied

Rated 5 out of 5 stars

Great price and value. Ordered 2 different sets of 12 (a top and bottom) of a particular item that would have normally cost me north of $9K to get from our equipment supplier, and I was able to get a... See more

Company replied

Rated 5 out of 5 stars

Delivered on time, well packaged, well laid out, and within the promised spec. Shipping packaging was overkill for these specific parts since I still have to finish machining them and apply differen... See more

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Rated 5 out of 5 stars

Xometry stands out to me compared to other similar machine shops because of their simple and easy to use GUI as well as their vast selection of tooling and capabilities. The quality I get from them is... See more

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Rated 5 out of 5 stars

Their manifold blocks are some of the nicest we have ever seen over 40 years. Plus their ability to quote and deliver on small numbers can really make your project happen. We think milling is their st... See more

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Rated 5 out of 5 stars

These Xometry prints are top-notch. I was impressed by the number of options I had when setting up the prints. When they arrived, I was expecting the usual number of minor imperfections, but was ple... See more

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Rated 1 out of 5 stars

Terrible service, Extremely late replies from the team. I ordered some parts expecting them to be manufactured in the uk, was charged a hefty price. Found out that my order was going to be produc... See more

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Rated 5 out of 5 stars

Xometry always Delivers. I have now used Xometry 4-5 times for my CNC needs. It allows small business like mine who does not yet have a CNC machine the ability to deliver products for our customers... See more

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Rated 3 out of 5 stars

For anything other than basic machining they're very slow to get back to you with a quote. Most parts are way overpriced compared to what you could get from a local shop. I've also heard they don't pa... See more

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Rated 5 out of 5 stars

This was my first time ordering a CNC machined part. The order process was simple and very easy to understand. I was given a number of manufacturing options and I chose international. I received em... See more

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Rated 5 out of 5 stars

I had a difficult model file to work with, but the Xometry team went out of their way to make the actual 3D print. The team is attentive and their customer service is top notch. They print and sh... See more

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Rated 5 out of 5 stars

I'm really impressed with Xometry. I sent a fairly complex part for SLS printing and it came back perfect. The turnaround time was reasonable and the pricing was fair. I'll definitely be ordering part... See more

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Rated 3 out of 5 stars

I had to give 3-stars only because the lens cap that was made for me is too loose, and it falls off the lens. I am not sure if the issue is the file that I uploaded or the printing process. The qualit... See more

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Rated 1 out of 5 stars

Absolutely the worst experience. Hardly the manufacturing experts. Prices are high. My parts were late and out of conformance. Support team is even worse. Go direct.

Company replied

Rated 5 out of 5 stars

I needed a test run 3D print of a complex resin model and found Xometry online. Impressed with their excellent UI and options, fair pricing, great follow-up post order, quick delivery, quality of the... See more

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Rated 5 out of 5 stars

Xometry is very helpful with getting instant quotes on custom jobs, and their manual quote team is almost just as fast. I have been very satisfied with Xometry's competitive pricing, lead-time, and p... See more

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Rated 5 out of 5 stars

Survey Response: Xometry has been making mold cavity components for me for about three years. I have several injection molds assembled with their parts that are now in production. Some of these par... See more

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Rated 5 out of 5 stars

I purchased a prototype 3d printed part from their team, and it was shipped quickly, the part was the best quality 3d print I have ever held or seen, and the team is amazing! I needed to change my pur... See more

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Rated 5 out of 5 stars

I'm new to 3D printing, and this company made the process easy and stress-free. The website was simple to navigate, my perfectly printed parts arrived quickly, and the pricing was very reasonable. Hig... See more

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Rated 4 out of 5 stars

My part was made to the design and ahead of schedule. It was easy to choose the material and finish and manufacturing schedule and delivery from given options..the cost was fair but could be cheaper �... See more

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Rated 5 out of 5 stars

As a startup with limited access to funds and manufacturing, Xometry has been an absolute game changer for me. Not only did they open up the world to me regarding all types and levels of manufacturing... See more

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Rated 5 out of 5 stars

I thought the ordering and checkout process was quick and easy, print quality and dimensionality was great (I checked with calipers on arrival) and the price is good. They'll be my first stop for futu... See more

Company replied

Rated 5 out of 5 stars

Easy to use quoting system. On time delivery per the quote and with timely updates where the parts were in both manufacturing and delivery. As a small company I will definitely use again with out he... See more

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Rated 5 out of 5 stars

Xometry has been very responsive to any questions that I have had. All of the parts I have ordered have been received either on time or well ahead of promised delivery date. The few issues I have had... See more

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Rated 5 out of 5 stars

I was able to economically test a print for an educational tool called a Galton Box. At scale the cost per piece is low enough to allow me to print one for each class I volunteer in.

Company replied

Rated 5 out of 5 stars

I was very pleased with the parts produced. I like the concept of not having to provide a drawing - just supply a model and choose the material which is a very quick ordering process. Also, the pri... See more

Company replied

Rated 1 out of 5 stars

After having to wait over two weeks for a very small 3D print..it arrived in a box much bigger than what was needed for how small it was only to open it up to find it being much smaller than it was... See more

Company replied


Company details

  1. Manufacturer
  2. Business-to-Business service

About Xometry

Written by the company

Xometry's AI-powered marketplace, popular Thomasnet industrial sourcing platform and suite of cloud-based services are rapidly digitizing the $2.4 trillion manufacturing industry. Xometry provides manufacturers the critical resources they need to grow their business and makes it easy for buyers to access global manufacturing capacity and create locally resilient supply chains. The Xometry Instant Quoting Engine® leverages millions of pieces of data to quickly and effectively analyze complex parts in real-time, match buyers with the right suppliers globally and provide accurate pricing and lead times. Xometry’s supplier network includes 10,000 vetted manufacturing facilities across 46 US states and 22 countries. Through its extensible marketplace, Xometry continuously scales its offerings, delivering an ever-expanding menu of manufacturing capabilities, including CNC Machining, 3D Printing, Laser Tube Cutting, Sheet Metal, Metal Stamping, Die Casting, Extrusion, Urethane Casting, and Injection Molding.

Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.

Contact info

Get 10% Off Your First Order

Use code XOMTP10 for 10% off your first order (max discount $100)

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick Quality Service

Xometry has an incredibly user-friendly system that allows you to quickly and easily manufacture a wide range of designs within your chosen parameters.

11 February 2026
Rated 5 out of 5 stars

Quality and Great Service

The company demonstrates strong performance by delivering estimates that are more competitive than those of comparable providers, paired with superior-quality finished parts.

10 February 2026
Xometry logo

Reply from Xometry

Thank you for the positive feedback! It's great to hear that we hit the mark with our competitive pricing and quality. We appreciate your business and look forward to working with you again soon.

Rated 5 out of 5 stars

Great service

Xometry has sent our prototype wire form weldments in time and in great condition. We are thankful for getting this level of service for prototype parts.

10 February 2026
Xometry logo

Reply from Xometry

We appreciate your review! It's great to hear that your prototype wire form weldments arrived on time and in great condition. We look forward to supporting your future projects.

Rated 5 out of 5 stars

I am an avid maker with many 3d…

I am an avid maker with many 3d printers, but needed some stronger sintered nylon parts for a project. Uploading and picking the manufacturing process was super easy it only took minutes for many different parts. The parts were reasonably priced, arrived super fast, and were super high quality and really mechanically strong! I highly recommend Xometry

5 February 2026
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Reply from Xometry

Thank you for the high recommendation! We’re happy to hear our instant quoting platform and nylon parts met your expectations for both speed and strength. We look forward to working with you again soon.

Rated 5 out of 5 stars

FAST DELIVERY!

I needed prototypes machined with short lead time, we did not have the capacity in house. The validation test for these parts kicked off a day after they arrived. I was really glad to get this tested started, it would not have happened without these machined prototype parts.

5 February 2026
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Reply from Xometry

Thank you for the feedback! We're glad we could provide the extra capacity needed to keep your project on schedule with our quick turnaround time. We look forward to supporting you again soon!

Rated 5 out of 5 stars

great job

good quality parts with great tolerances. Also fast delivery.

2 February 2026
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Reply from Xometry

We appreciate the review! It’s great to know our quality and turnaround time met your expectations. We look forward to working with you again soon.

Rated 5 out of 5 stars

Easy to work with

Very easy to upload my custom model and received my printed parts exactly as expected right on time.

2 February 2026
Xometry logo

Reply from Xometry

Thank you for the positive feedback! We're glad to hear the model upload process was seamless and that your parts arrived exactly as expected. We look forward to working with you on your next project.

Rated 5 out of 5 stars

If you want a good experience, use Xometry

The part I ordered was to spec, with better quality than expected, and was even delivered prior to the initial delivery date.

29 January 2026
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Reply from Xometry

Thank you for your kind feedback. We’re pleased to hear that the quality of your part and the shipping experience exceeded your expectations. We appreciate your support and look forward to working with you on your next project.

Rated 4 out of 5 stars

Love how easy it is to get a quote…

Love how easy it is to get a quote online right away.
When I needed help Roger Sanos was there to help and reach back out in timely manner.

27 January 2026
Xometry logo

Reply from Xometry

Thank you for sharing your experience! We’re glad you enjoyed the speed of our online quoting system. We look forward to working with you again soon.

Rated 5 out of 5 stars

Fast and accurate.

I’ve used Xometry several times and have always been impressed. Their quoting system is fast, accurate, and easy to use, and their pricing is consistently competitive. Parts arrive on time and exactly as specified, and I’ve never had any issues with quality or service. Xometry has become my go-to for quick, reliable manufacturing.

27 January 2026
Xometry logo

Reply from Xometry

Thank you for the high praise! We’re glad to hear our quoting system and competitive pricing are hitting the mark for you. It's great to know we've earned a spot as your go-to partner. We look forward to supporting your next project.

Rated 5 out of 5 stars

Good product, good price!

They made a 3D print that came out great and for a reasonable price. Good product, good price; I'll be using them a lot.

26 January 2026
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Reply from Xometry

Thank you for the feedback! We’re thrilled to hear you’re happy with the quality and pricing of your 3D print. We look forward to working with you again soon.

Rated 5 out of 5 stars

Excellent packaging

Excellent packaging. Beautiful cuts and metal prepped ready to use. Fast shipping considering it was an international order. I will definitely do more business with you. I'll highly recommend you to others.

26 January 2026
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Reply from Xometry

Thank you for the fantastic feedback! We’re glad to hear the quality and shipping speed met your expectations. We appreciate the recommendation and look forward to working with you again soon.

Rated 2 out of 5 stars

Bait and Switch

No, no, no, no, no.

BAIT AND SWITCH.

Second order, identical to first (two months prior), was nearly double the price. Eager customer service clerk assured me I'd selected different materials. No, I didn't. Replied to clerk with screenshots of the two orders, and customer service fell silent. No response.

Recently tried again, this time using an international vendor option promising roughly two-week turnaround. Within a few days, order is delayed by over a week.

Xometry does not get a third chance. Plenty alternatives; China has never let me down. Too bad. Quality was good first time. Last time.

25 January 2026
Unprompted review
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Reply from Xometry

Thank you for being candid about your experience.

We utilize a dynamic AI pricing engine, but if an identical reorder saw an increase, we need to verify if there was a technical glitch or a specific market volatility issue that our team failed to explain. In these situations, we can have our sales team review for price concerns as well.

If you’re open to it, we would appreciate the chance to review your order concerns. A request for information has been sent to allow this. We would like to make this right and hope to be in contact with you soon.

Rated 5 out of 5 stars

Great customer service

Great customer service, Cost effective with good quality and on time delivery. We love Xomerty manufacturing. For us it's always a first choice to consider.

23 January 2026
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Reply from Xometry

Thank you for the glowing review! We are glad we could deliver the quality and service you expect. Thank you for making us your go-to for manufacturing. We look forward to working on your next project!

Rated 5 out of 5 stars

Highly satisfied with my part

The part came out exactly as I pictured it. The turnaround time was very efficient, considering it was the holidays. And the system for ordering the part was very user friendly.

16 January 2026
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Reply from Xometry

Thank you for the wonderful feedback! We're glad to hear that your part met your expectations and that our ordering process made things easy for you, even during the holidays. We look forward to working with you again!

Rated 5 out of 5 stars

Very fast service

Very fast service, communication and shipping.

8 January 2026
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Reply from Xometry

We appreciate the feedback! It’s great to know you enjoyed our fast service and shipping. Thanks for choosing Xometry!

Rated 5 out of 5 stars

It is so easy to make something you…

It is so easy to make something you need. Working with xometry is the best.

14 January 2026
Xometry logo

Reply from Xometry

Thank you for your feedback. We’re pleased to hear that our process helped streamline your experience and made it easier to obtain what you needed. We look forward to working with you on your next project.

Rated 5 out of 5 stars

Good speed cost and quality for…

Good speed cost and quality for injection molded parts. DFM process allowed me to respec material based on analysis. Where tight tolerances were required, xometry worked with me to do mold changes to tune the parts. I would recommend this service. Great communication after po was placed.

19 January 2026
Xometry logo

Reply from Xometry

Thank you for the detailed feedback! We’re glad our DFM process and mold-tuning process helped you achieve the precision and material specs your project required. We pride ourselves on clear communication and look forward to supporting your next injection molding project.

Rated 5 out of 5 stars

Fast delivery,

Fast delivery,
The parts are correct

19 January 2026
Xometry logo

Reply from Xometry

Thank you for the feedback! Happy to hear your order arrived quickly and accurately. We look forward to working with you again soon.

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