Super smooth and professional onboarding. It was a true pleasure to change our salary system. All the help we got on the way was really making us feel special! Everything works as promised. Also, thei... See more
Company replied
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See what reviewers are saying
Zenegy have helped me and my company with problems over and over again. Their costumer service employees are friendly and feel available when talking to them. Furthermore, they're well educated in t... See more
Company replied
I enjoy working on this platform. Zenegy is a convenient decision for payroll administrating. Wha i like the most is that you can gt the support anytime. Many thanks to all support agents and a specia... See more
Company replied
Zenegy´s standard with Customer service is the best in the land. I have had a pleasure to work with a few different people in Support and I must say each so far exceeds expectation every single time.... See more
Company replied
Company details
Written by the company
Zenegy tilbyder en komplet financial suite med Payroll, Expense og Numbers – én moderne platform til løn, udgifter og regnskab. Effektivisér jeres processer med automatisering, høj sikkerhed og smarte integrationer.
Contact info
Slotsmarken 16, 2970, Hørsholm, Denmark
- +45 70 22 22 16
- [email protected]
- zenegy.com
4.7
Excellent
339 reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
With Annika Højer Mathiesen
With Annika Højer Mathiesen, the thoughts steps become easy :)
31 July 2025
Unprompted review
Reply from Zenegy
Hi Indré,
Thank you so much for your review and for taking the time to write it! ⭐⭐⭐⭐⭐
We’re so happy to hear that Annika made the whole process easier – that’s one of our main goals.🤩
You’re always welcome to reach out to us again, even for the smallest thing. ❤️❤️🌷
I’ll pass your lovely review on to Annika – she’ll be very pleased to hear it. 🤩
Warm summer greetings,
Nadja, Zenegy
Quick and clear replies
Quick and clear replies to all the questions you might have. Not first-time consulting with Nadja, always a good experience. Thank you for your work :)
22 May 2025
Unprompted review
Reply from Zenegy
Hi Emilija,
Thank you so much for your lovely review! ⭐⭐⭐⭐⭐
It means a lot to us – especially to me! 🌷😍
Thank you for taking the time to write a review – it's always a pleasure to help you too. 🌷😍
I look forward to hearing from you again.
Thank you for being you! 🌷
Warm summer wishes,
Nadja, Zenegy
Nadja was super kind and helpful
Nadja was super kind and helpful.
We recently changed our salary system to Zenegy and we feel like we made a right choice. :)
21 May 2025
Unprompted review
Reply from Zenegy
Hi Jenna,
Thank you so much for your kind review! ⭐⭐⭐⭐⭐
Thank you for your understanding of my English – we managed to work it out, and you were sweet and patient, so many thanks for that. 😍
You made the experience a good one for me, and for that I’m grateful! ❤️
I look forward to hearing from you again.
Sunny spring greetings,
Nadja, Zenegy
zenegy
Thank you for Nadja's help, which has been both effective and efficient, making our work run more smoothly
24 April 2025
Unprompted review
Reply from Zenegy
Hi Ying,
Thank you for your lovely review and for taking the time to write it – I truly appreciate it ❤️❤️
I look forward to helping you again – and I also want to thank you for the great and friendly communication 🥰☀️😍❤️
Sunny spring greetings,
Nadja, Zenegy
All employees are wonderful and very…
All employees are wonderful and very professional, but today I would like to comment on Suheda Sar. Thank you for your prompt response and help!
27 March 2025
Unprompted review
Reply from Zenegy
Hi Sara,
Thank you so much for your wonderful review ⭐⭐⭐⭐⭐
We are so happy for your AMAZING words! – we do our best 🤩 Also, remember that you sweet customers make it so much more fun for us to be at work ❤️
THANK YOU for you, and THANK YOU for taking the time to leave a review here! – we really appreciate it! 🌷
I will pass the review on to Suheda, who will also be really happy 🥰
Have a great weekend.
Warm spring greetings,
Nadja, Zenegy
Nadja = excellent customer care!
Nadja = excellent customer care!
She helped me not only answer my question but also asked related questions to ensure i'd better understand the overall process/inquiry. Forwarded guidelines, and showed genuine care for the customer.
19 December 2024
Unprompted review
Reply from Zenegy
Hi Angelle,
Angelle: Very sweet customer!
Thank you very much for the ⭐⭐⭐⭐⭐😍
It made my day yesteday! - and again today ❤️
MERRY CHRISTIMAS TO YOU, AND A HAPPY NEW YEAR 🥰🎆🎄
Warm Christmas greetings
Nadja, Zenegy
I enjoy working on this platform
I enjoy working on this platform. Zenegy is a convenient decision for payroll administrating. Wha i like the most is that you can gt the support anytime. Many thanks to all support agents and a special word to Suheda Sar, who was so kind and quick in helping me to solve an issue
25 September 2024
Unprompted review
Reply from Zenegy
HI Sabina
Thank you for the kind words! I have let Suheda and the rest of the team know 😊
Best regards,
Anders Petersen
Team Manager, Customer Care
Zenegy
Solid salary system with plenty of integrations
Zenegy is a solid salary system with all necessary features and some very useful integration options which makes it a great fit for our tech stack.
28 September 2023
Unprompted review
Reply from Zenegy
Hi Markku,
Thank you very much for the kind words - it means a lot to us.
Have a great day.
Best,
Nina, Zenegy
Best customer service experience
Super smooth and professional onboarding. It was a true pleasure to change our salary system. All the help we got on the way was really making us feel special! Everything works as promised. Also, their customer service in general is top-notch! Highly recommended!
31 July 2023
Unprompted review
Reply from Zenegy
Hi Margit,
Wow - Many thanks for the kind words. So happy to hear that you are satisfied. We love to provide super customer service.
I pass the feedback on to my colleagues :-)
Have a nice day.
Best,
Nina, Zenegy
Just dealt with Zenegy (not the first…
Just dealt with Zenegy (not the first time though) but this time I received an outstanding help from Mathias Castillo, who did everything to get things to work. Thank you so much for that!
Such pleasant experience and could not recommend Zenegy support enough.
26 July 2023
Unprompted review
Reply from Zenegy
Hi Magdalena,
Thank you very much for the kind words - it means a lot to us :-)
I'll pass on the words to Mathias.
Have a fantastic day.
Best regards,
Nina, Zenegy
dont call support if you're 'only' an employee: the call ends automatically when you select this option.
called support, selected the option 'im an employee' (not of zenegy), then received an automated reply to contact my employer for help and the call ended.
im trying to update my banking info so i can get paid. super poor experience that you can't call for support if you're 'only' an employee.
25 May 2023
Unprompted review
Reply from Zenegy
Hi,
Thank you for the feedback. I am sorry to hear that you had a bad experience. As an employee, you need to contact your employer who in turn can contact us. The reason behind this is that Zenegy has to comply with GDPR regulations.
Zenegy also has a certification called ISAE 3402. In order to achieve this certification, Zenegy must prove how we operate with and handle data.
You can read more about this in our Trust center here: https://zenegy.com/en-gb/trust-center/ (ENG) or here: https://zenegy.com/da-dk/trust-center/ (DK).
Having said all that, I appreciate the feedback. We of course want you as a customer and employee receiving a payslip generated by Zenegy to understand why we do things the way we do. And that is because we value your data and handle it seriously and with the utmost care.
If you send an email to [email protected] with your phone number, address it to me and refer to this review, I will be happy to personally contact you to elaborate on why we do it this way and address any concerns you may have.
Best regards,
Anders Petersen
Team Lead, Support
Zenegy
Super helpful support
Super helpful support!
Always ready to help you with your problems, and even at the end of the month, then it is super busy for them, they always make sure all your problems are solved.
17 July 2022
Unprompted review
Reply from Zenegy
Hi,
Thank you very much for the kind words.
It means a lot to us :-)
I'll pass on the words to my colleagues.
Have a great day.
Line / Zenegy
Best Support Team ever
Zenegy has the best support team ever!!. Issues and questions are fixed and answered promptly. The quality of the support we get each time is unmatched. Keep it up Team.
16 May 2022
Unprompted review
Reply from Zenegy
Hi,
Thank you very much for the kind words.
It means a lot to us :-)
I'll pass on the words to my colleagues.
Have a great day.
Line / Zenegy
Superb Customer Service!!!!!!
Zenegy´s standard with Customer service is the best in the land. I have had a pleasure to work with a few different people in Support and I must say each so far exceeds expectation every single time. Its the calm, knowledge, promptness and accuracy that gets me all the time.
16 May 2022
Unprompted review
Reply from Zenegy
Hi
Wow - Many thanks for the kind words :-)
We love to provide super customer service.
I pass the feedback on to my colleagues :-)
Have a nice day.
Line / Zenegy
Always helpful and fast chat service.
11 May 2022
Unprompted review
Reply from Zenegy
Hi Krista,
Thank you very much for the kind words :-)
I wish you a pleasent day :-)
Line / Zenegy
Zenegy has made our lives so much…
Zenegy has made our lives so much easier - thank you
9 September 2020
Unprompted review
Reply from Zenegy
Hi Bolette,
Thank you for the kind words!
Kind Regards Line, Zenegy
Most amazing system and support.
3 February 2020
Unprompted review
Reply from Zenegy
Hi Lotte,
We are very glad that you like Zenegy.
Have an amazing day.
Venlig Hilsen
Camilla Cordes, Support manager
Awesome service
This company's service is at a very high level. No matter if I contact a partner or support, I get the help that I need. The reply time is fast, and they answer all the questions that you have about the salary, problems with the system (which is very rare actually!!) or about the intermediaries they work with.
A separate appreciation for the salary system, which is way more user-friendly compared to Danløn and Bluegarden, and it is not hard to figure out how to use it after navigating through it a few times. Also, the support work is so much better than in the two salary systems mentioned previously.
And kudos to Mark Parrish who was willing to organize a Skype training about the system and additional perquisites offered. Thank you!!
Excellent work guys, keep it up! :)
10 May 2019
Unprompted review
Reply from Zenegy
Thank you so much :) We really appreciate your feedback.
Have a fantastic day.
Best regards
Jes (Zenegy)
Great Costumer Service
Zenegy have helped me and my company with problems over and over again. Their costumer service employees are friendly and feel available when talking to them. Furthermore, they're well educated in their platform and it always feel like a wholesome experience, after I've talked with them. They set a high standard for what costumer service also can be.
I very much like their platform as well.
23 January 2019
Unprompted review
Reply from Zenegy
Hi Philip,
Thank you very much it is appreciated :)
Have a nice day.
Best regards
Zenegy
I had a great experience with customer…
I had a great experience with customer service, I wanted to change the language on how I received my payslips and Mark Parrish, who was the person that attended my enquire was super agile in his response and he followed up making sure that I had what I wanted (+ always being super friendly). Thanks Mark!
18 April 2018
Unprompted review
Reply from Zenegy
Thank you so much :) I will tell Mark. Best regards Zenegy
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