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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product quality and its effectiveness in addressing various needs, from allergy support to pain relief. Consumers appreciate the natural ingredients and the noticeable positive effects on their well-being, including improved sleep and skin hydration. People highlight the authenticity and high quality of the products, especially the herbal teas, oils, and balms. Many reviewers intend to repurchase and recommend these products to others, emphasizing their effectiveness and affordability. The company's commitment to understanding customer health and providing personalized service is also appreciated.

Based on these reviews

Rated 5 out of 5 stars

I purchased the allergy support tea and it has definitely helped with my potential histamine and allergy symptoms. From first use I could tell the ingredients were of natural quality as they were ‘imp... See more

Company replied

Rated 5 out of 5 stars

My order of Botanical Day Cream and Replenish and Renew Night Cream was delayed due to some ingredient not being available. However I was happy to wait as I had used the Day Cream before and it was a... See more

Company replied

Rated 5 out of 5 stars

I’ve worked in a tea shop and have gain quite the knowledge of teas and herbal blends. Hands down, Zen Maitri’s herbal teas are the best I’ve ever had! I particularly recommend good morning and men... See more

Company replied

Rated 5 out of 5 stars

An absolutely lovely tea the taste is amazing it not helps with my osteoarthritis pain but also helps me sleep thats why I decided to subscribe monthly at last an affordable product that really works... See more

Company replied

Rated 5 out of 5 stars

If you are suffering from common ailments & like to use natural products I would highly recommend this company. I have been very pleased with products & service. I’ve been a convert for about 18 mon... See more

Company replied

Rated 5 out of 5 stars

I bought the menstrual balm.This is coming from someone that has suffered for 10 years with Excruciating pain, since using the for lst 2 months the pain has reduced significantly. So I recommend, and... See more

Company replied

Rated 5 out of 5 stars

I have suffered from sciatica for the last 3 years. This oil for me has been my life saver, it deeply soothes when applied, which enables me to finally sleep. This has been my third purchase, and... See more

Company replied

Rated 5 out of 5 stars

i been using zen maitri products for some time now - maybe 2 years. The defend tincture works wonders when your about to come on with flu or cold, taking it the night i feel the symptons next day im... See more

Company replied

Rated 5 out of 5 stars

Better than I expected tbh!.. soothing on my joints, especially in the morning..that keeps me going through the day!..especially my knee and lower back pain..X

Company replied

Rated 5 out of 5 stars

Superb product and it does exactly what it claims to do. Great alternative to more toxic pain relief & it melts into the skin. Thank you 🙏🏻

Company replied

Rated 5 out of 5 stars

My herbalist Sara provides a professional as well as friendly service, who through over many years in my dealings with Zen Maitri give me reassurance in their services as well as great quality product... See more

Company replied

Rated 5 out of 5 stars

When ever I have any bladder pain urinary support really helps. I have had an IC diagnosis. I am on my 5th order now

Company replied

Rated 5 out of 5 stars

I am 53, my hands look d like 90. My husband said you need to do something about your hands😂 He doesn’t usually say things like that. My hands were so dry. So I bought skin balm! I kept pu... See more

Company replied

Rated 5 out of 5 stars

I have been using Zen Maitri products, capsules and tea for quite a while. They have helped me live with less worry and more confidence in life.😀

Company replied

Rated 1 out of 5 stars

Unfortunately I received the wrong product from Zen Maitri. I ordered a refill bag of tea but was instead sent a tin. Furthermore, I find their advertisement of 'Urinary Support Tea' misleading. I... See more

Company replied

Rated 5 out of 5 stars

I absolutely love this company the products are lovely and actually work . delivered fast

Company replied

Rated 5 out of 5 stars

Always helpful, arrives quickly and good quality products developed by highly trained herbalists

Company replied

Rated 3 out of 5 stars

I purchased the nerve oil for sciatica, the reviews were very good, but sadly did not help ,so disappointed

Rated 5 out of 5 stars

Goods delivered quickly. Items well wrapped in sealable paper bags. Tea tastes good.

Company replied

Rated 5 out of 5 stars

Focused on understanding real facts of customer’s health, created bespoke supplements and delivered excellent service

Company replied

Rated 1 out of 5 stars

Didn’t feel any effect from the nerve oil

Company replied


Company details

  1. #158 of 255 best companies in Health and beauty shop
  2. #64 of 85 best companies in Health food shop
  3. #16 of 22 best companies in Herb shop
  4. #28 of 35 best companies in Herbal Medicine Shop
  5. #20 of 25 best companies in Herbalist
  6. #178 of 277 best companies in Vitamin & Supplements Shop

Written by the company

Zen Maitri brings the health benefits of nature into a range of convenient products, alongside herbal consultations and meditation services. Our team of medical herbalists develops products to support common health concerns, including sleep, stress, digestion, joint & muscle issues, energy, and focus. We hand-make our oils, tinctures, capsules, and more in our London manufacturing warehouse. Zen Maitri started as a retail store in Chiswick, West London. We have recently moved online to focus on manufacturing herbal supplements, teas, and tinctures, in order to expand our reach and take our natural health products across the UK and beyond!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Apart from the excellent marketing

Apart from the excellent marketing, the products live up to it! Professionally created by a knowledgeable team, they promote wellness. I would recommend this company, highly.

20 December 2025
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you so much for your kind words and support.

Rated 1 out of 5 stars

Didn’t feel any effect from the nerve…

Didn’t feel any effect from the nerve oil

8 October 2025
Zen Maitri logo

Reply from Zen Maitri

Thank you for your feedback. We are sorry to hear that our Nerve Oil was not effective for you. In more severe or chronic conditions it may be beneficial to have a consultation with one of our medical herbalists. If you would like some advice or support, please reach out to us.

Rated 5 out of 5 stars

I have been using Zen Maitri products

I have been using Zen Maitri products, capsules and tea for quite a while. They have helped me live with less worry and more confidence in life.😀

2 September 2025
Zen Maitri logo

Reply from Zen Maitri

We are so happy to hear that our products are bringing you joy. Thank you for all your support.

Rated 5 out of 5 stars

My herbalist Sara provides a…

My herbalist Sara provides a professional as well as friendly service, who through over many years in my dealings with Zen Maitri give me reassurance in their services as well as great quality products.

18 October 2025
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you so much for this lovely feedback, and for your support over the years.

Rated 5 out of 5 stars

When ever I have any bladder pain…

When ever I have any bladder pain urinary support really helps. I have had an IC diagnosis. I am on my 5th order now

20 October 2025
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Dear Charlotte, we are glad to hear you are finding our Urinary Support Tea helpful.

Rated 5 out of 5 stars

I purchased the allergy support tea and…

I purchased the allergy support tea and it has definitely helped with my potential histamine and allergy symptoms. From first use I could tell the ingredients were of natural quality as they were ‘imperfect’ and ‘odd’ looking, as they should be! I intend to purchase more and to also try some different teas. Thank you!

26 September 2025
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you for your nice feedback. We are happy to hear our Allergy Support Tea is making a difference for you.

Rated 5 out of 5 stars

Superb product and it does exactly what…

Superb product and it does exactly what it claims to do. Great alternative to more toxic pain relief & it melts into the skin. Thank you 🙏🏻

5 May 2025
Zen Maitri logo

Reply from Zen Maitri

Thank you so much for your nice feedback! We are glad to hear you are finding our balm beneficial.

Rated 5 out of 5 stars

Better than I expected tbh!.

Better than I expected tbh!.. soothing on my joints, especially in the morning..that keeps me going through the day!..especially my knee and lower back pain..X

6 July 2025
Zen Maitri logo

Reply from Zen Maitri

Dear Ann, thank you for your feedback. We are glad you are finding our Nerve Oil helpful.

Rated 5 out of 5 stars

Botanical Day Cream and Night Cream

My order of Botanical Day Cream and Replenish and Renew Night Cream was delayed due to some ingredient not being available. However I was happy to wait as I had used the Day Cream before and it was a re-order. Both creams feel really nice on the skin and soak in rather than sitting on the surface. The Day Cream keeps the face feeling moisturised all day and the Night Cream leaves the skin feeling soft and rejuvenated.

28 July 2025
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you for your valuable feedback. We are really happy to hear that you enjoy the creams. Thank you for your patience while we made a fresh batch of our cream.

Rated 5 out of 5 stars

An absolutelyZen Maitri Joint & Muscle lovely tea the taste is…

An absolutely lovely tea the taste is amazing it not helps with my osteoarthritis pain but also helps me sleep thats why I decided to subscribe monthly at last an affordable product that really works
Thank you so much

9 June 2025
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you for your nice feedback! We are glad you are finding our Joint & Muscle tea beneficial.

Rated 5 out of 5 stars

I am 53

I am 53, my hands look d like 90.
My husband said you need to do something about your hands😂
He doesn’t usually say things like that.
My hands were so dry. So I bought skin balm! I kept putting it on constantly for 3 days. It transformed my hands!!🙌
They are now very hydrated looking!!
I don’t need to put the balm on constantly. Magic
I even put it on my eye lids (don’t know fit that is ok). Great 👍 less wrinkles!!
Buy it!!
Highly recommend it to everyone!!

22 May 2025
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Thank you for your lovely feedback! We are delighted to hear your hands are benefiting from our balm. We do not recommend using the balm around the eyes as it contains some essential oils.

Rated 5 out of 5 stars

Great

I bought the menstrual balm.This is coming from someone that has suffered for 10 years with Excruciating pain, since using the for lst 2 months the pain has reduced significantly. So I recommend, and I've tried all sorts of remedies

8 March 2025
Zen Maitri logo

Reply from Zen Maitri

Dear Terra, we designed the Menstrual Balm with women like you in mind. We are very glad that it’s making a difference. Thank you for all your support.

Rated 5 out of 5 stars

Reputable company & natural products.

If you are suffering from common ailments & like to use natural products I would highly recommend this company.
I have been very pleased with products & service.
I’ve been a convert for about 18 months now . In particular I like the Nerve Oil for sciatica & peripheral neuropathy.

12 May 2025
Unprompted review
Zen Maitri logo

Reply from Zen Maitri

Dear Angela, thank you for all your support. We are really happy you find our Nerve Oil beneficial.

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