Ziplines Reviews 1,580

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers express high satisfaction with the user experience, highlighting the well-organized and easy-to-follow course structure. The instructors and staff are consistently praised for their knowledge, helpfulness, and ability to create a positive and engaging learning environment. People also appreciate the use of AI products and the practical assignments that allow them to apply their new skills to real-world scenarios. Consumers found the instructions clear and the learning modules effective, with many noting significant improvements in their AI prompting skills. The combination of online coursework, live sessions, and supporting materials is well-received, and reviewers feel the course elevated their understanding and skillset in AI. The opportunity to review conversations with classmates and receive help that way was also appreciated.

Based on these reviews

Rated 5 out of 5 stars

The course was interesting and intriguing. The tools used and skills to use them was great. It solidified the concern that security and AI need to work together, as letting the various apps have acc... See more

Rated 5 out of 5 stars

The course was well organized and easy to follow. The learning modules were short videos followed by explanations and sometimes a couple questions to review what was just learned. At the end of each m... See more

Company replied

Rated 5 out of 5 stars

The online meetings weekly and participation by other members help learn beyond the technical module was great. I believe the use of AI products are great. The only thing i would like to have known t... See more

Company replied

Rated 5 out of 5 stars

The live sessions coupled with Slack for being able to converse with Robert Short regarding any questions I had while doing the course work. Also liked being able to review the conversations of other... See more

Company replied

Rated 5 out of 5 stars

I loved all aspects of the training/program. I can see the well thought out plan for assignments, tests and supporting materials. I think one missing important thing in that would add a lot of val... See more

Company replied

Rated 5 out of 5 stars

I recently completed the AI prompting course and highly recommend it. Although I’ve used AI for a while, the prompting techniques I learned significantly improved my results. The course also introduce... See more

Company replied

Rated 5 out of 5 stars

The live sessions with Greg were great. Working through scenarios and asking questions helped me understand the subject matter and I appreciated his career advice. The online coursework modules were a... See more

Company replied

Rated 5 out of 5 stars

The instructor and the learning advisor were incredible. Our instructor had great real world examples to show and was always ready to try different prompts or ideas that the class asked about. It wa... See more

Company replied

Rated 5 out of 5 stars

The mix of a-synch plus the weekly live sessions were great. Very friendly, a good level and very applicable content. My biggest complaint is that the certification comes from "Ziplines" vs the sp... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed the practical assignments and the ability to choose from a provided case or one that applies to your current work task or goal. The weekly Zooms were informative and the slack channel... See more

Company replied

Rated 5 out of 5 stars

The classes although in depth were sectioned out to smaller bite sizes. I like the "tell, show, do" approach to learning. The examples and projects were very applicable to anyone, and the exercises... See more

Rated 3 out of 5 stars

I guess you get what you pay for. I don't really feel very confident about my ability to apply for business analyst jobs. For that, I would have needed to go through an actual degree-conferring progra... See more

Company replied

Rated 5 out of 5 stars

It was very informative. It definitely took my basic understanding and skillset in AI and elevated them far beyond what I thought. The learning curriculum was easy to follow. My only real critique is... See more

Company replied

Rated 5 out of 5 stars

The class was well structured and covered a lot of information in a short time frame. The assignments are geared toward real world work so you develop skills that you can put right into action. Even t... See more

Company replied

Rated 5 out of 5 stars

The digital instructors were knowledgeable and shared a wealth of information. Nicholas was fabulous to visit with each Monday on Zoom. His knowledge and skillset are exemplary. Robert's organizatio... See more

Company replied

Rated 5 out of 5 stars

The class was wonderful. It reinforced a lot of skills I'd developed over the years and helped me learn a number of new ones, too. The teachers were wonderful, our proctor was great. Highly recommend.... See more

Rated 5 out of 5 stars

This class really leveled up my AI prompting skills! It was packed with useful info and opened my eyes to ways of using AI that I never would’ve thought of. My favorite part was definitely some of t... See more

Company replied

Rated 5 out of 5 stars

I enjoyed this course even though it was out of my comfort zone. The recorded instructors were very helpful, especially Divanshu. Brent Gaboriault was amazingly helpful at keeping us on track. When... See more

Company replied

Rated 5 out of 5 stars

Great course! The AI Prompting lessons were clear, practical, and easy to follow. I learned how to create effective prompts and can already see real improvements in my results. Highly recommended for... See more

Company replied

Rated 5 out of 5 stars

This was a great experience. The material is very high quality and I LOVED that the classroom sessions were very real-world and not simply a reiteration of what we studied (it was, though, a good blen... See more

Company replied

Rated 2 out of 5 stars

This was a very informative class. It gave great explanation on data analytics and the business world. I wouldn’t recommend this class to anyone who has a business degree because nothing I took from t... See more

Company replied

Rated 4 out of 5 stars

The online course material was well designed and easy to comprehend. The assignments were excellent for cementing the skills presented online. I didn’t personally care for the weekly live sessions... See more

Rated 5 out of 5 stars

I really enjoyed this AI course! The first week started off at just the right level—beginner-friendly for those who hadn’t worked much with AI yet, but still interesting for people like me who alr... See more

Company replied

Rated 5 out of 5 stars

This class is well done, and well thought out. The lessons were engaging (it's not just trudging through endless articles; the videos make it a lot more digestible!) and I feel confident to interview... See more

Company replied

Rated 5 out of 5 stars

I took this course after many, many years of being out of college. I am a busy woman with a family. I run two businesses and a small non-profit. I knew I needed to learn digital marketing. However... See more

Company replied

Rated 5 out of 5 stars

This course greatly added to and enhanced my knowledge. The live session instructor, Scott Hunter, was very helpful in helping us know exactly what to focus on, and the LSA, Hannah House, was very hel... See more

Company replied

Rated 5 out of 5 stars

The course was wonderful! Very organized and I am always a fan of the Articulate Rise interface. Tamie Hayworth (my Learner Success Advocate) was attentive, positive, a cheerleader and really made me... See more

Company replied

Rated 5 out of 5 stars

I enrolled having neither having used AI nor knowing much about it, except that it seemed important. Fast forward 8 weeks and I am using it daily and have taught my team to use it. Besides writing... See more

Company replied

Rated 5 out of 5 stars

I went in knowing what to expect with an online course, but expectations were exceeded. Yes, to be truthful, it was hard at times as there is alot of info thrown at you (Open book tests were a huge he... See more

Company replied

Rated 2 out of 5 stars

This entire thing was 10 weeks of having AI pushed, including generative AI. It was only advertised as having 1 week focused on AI in the industry. The ethical issues surrounding the usage of AI were... See more

Rated 5 out of 5 stars

Absolutely wonderful crew from Ziplines! You were such a pleasure to work with. And I can tell this whole team genuinely wanted all the students to succeed with quality. Kept us on track and go the ex... See more

Company replied

Rated 5 out of 5 stars

First, the class content was amazing! I've been doing marketing for a long time and it was great to finally have a structured approach to putting all of the pieces together. The content was great, s... See more

Company replied

Rated 5 out of 5 stars

Thank you again for a great AI Prompting class (April 2025)! This is the 2nd class I have attended From Ziplines and LSU. I really got a lot out of the online coursework and the instructor video segm... See more

Company replied

Rated 5 out of 5 stars

I was not sure what to expect from this course, but sooo happy I took it! The experience was seamless. From making payment, to the great communication from the teachers. Our course was lead by... See more

Company replied

Rated 5 out of 5 stars

The instructors were fantastic. Karin did an excellent job as the Learner Advocate. She really cares about our success and had great insight. Ben did a great job keeping our live session exciting and... See more

Company replied

Rated 4 out of 5 stars

Overall this course was great. If I could make one change, I would have this course be 12 weeks long instead of 10. I was definitely drawn to the length of this certification program, however there we... See more

Company replied

Rated 5 out of 5 stars

I appreciate all the live sessions, and the recordings that helped whenever we had technical difficulties. All the modules were nicely organized and presented, and the playbooks were easy to edit.... See more

Company replied


Company details

  1. Career and Education Provider
  2. Career Coach
  3. Career guidance service
  4. School of Computing
  5. Training school

About Ziplines

Written by the company

Advance your career with in-demand credentials

Ziplines is the go-to partner for colleges and universities, delivering industry-relevant programs that prepare learners for the real demands of today’s job market. Our comprehensive courses in AI for business, Digital Marketing, Business Analytics, Project Management and more, are designed and led by industry leaders, ensuring you gain the practical skills that employers seek.

Whether you're looking to upskill in your current role or pivot to a new career, Ziplines provides flexible, convenient training options. Our programs offer hands-on experience, expert feedback, and valuable credentials from top tech platforms like Google and HubSpot.

At Ziplines Education, we are committed to helping you achieve your career goals through advanced learning opportunities. Join us to transform your career trajectory, stay competitive in the workforce, and excel in the digital age. With Ziplines, you can confidently pursue the career you've always wanted, equipped with the skills and knowledge needed to thrive in dynamic professional environments.

Digital Marketing Business Analytics AI PromptingAI-Powered Automated Workflows Project Management Product Management Salesforce Administration

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Informative Content, But Lacked Personalized Instruction

I found the class informative and did gain some useful skills. However, I expected it to be more instructor-led. Much of the class time ended up being devoted to classmates presenting their projects rather than direct teaching or guided instruction.

Given the price of the course, I also anticipated more personalized and detailed feedback on assignments. For example, one of my responses was marked incorrect with a note stating that a correct answer should have included five specific elements — yet my submission already contained all of them. It would have been much more helpful to know exactly what was missing or what needed improvement.

Overall, the material had value, but the delivery and level of individualized feedback didn’t fully match expectations for a course at this price point.

11 February 2026
Rated 5 out of 5 stars

Everything was great EXCEPT using the…

Everything was great EXCEPT using the edu chat. I will need to start from scratch on all that when I buy my own paid license. I would NOT recommend the software be provided because of this. The entire rest of class, admin, instruction, classmates, was awesome!!

11 February 2026
Rated 4 out of 5 stars

Loved the learning lessons but the…

Loved the learning lessons but the video examples of workflows did not match the systems and it caused alot of downtime trying to figure it out in my own. Especially in lesson 2 or 3 using n8n and twitter module. Then later you make a written statement about it after an hour or 2 was spent trying to figure it out. You shd make sure the videos and instructions match

11 February 2026
Rated 5 out of 5 stars

Perfect for beginners and intermediates

This was an amazing class. I came in know the basics of AI but left with confidence that I can use it in my everyday career to help save time and be an extra brain that I can bounce my ideas off of. Would recommend to all!

11 February 2026
Rated 5 out of 5 stars

Outstanding AI Prompting Course

I recently completed the AI Prompting course, and it exceeded my expectations. The instructors did an outstanding job breaking down complex concepts into practical, real-world applications. They were knowledgeable, approachable, and genuinely invested in ensuring students understood not just the “how,” but the “why” behind effective prompting.

The program itself was very well structured. Each module built logically on the previous one, making it easy to follow even when covering advanced topics. The online meetings were especially valuable — interactive, organized, and focused on real examples that reinforced the material. There was plenty of opportunity to ask questions and receive thoughtful feedback.

The curriculum was comprehensive and student-friendly. It covered foundational principles, advanced techniques, and practical implementation strategies, providing a wealth of new knowledge I can immediately apply in my professional work. Overall, this course delivered significant value, and I would strongly recommend it to anyone looking to deepen their understanding of AI prompting.

26 January 2026
Rated 5 out of 5 stars

Great class on AI Prompting

The instructors and the online class videos with modules and related assignments. The material was always available and I was able to do the work on nights and weekends without driving anywhere. The course was extremely interesting and fun to learn.

9 February 2026
Rated 2 out of 5 stars

Needs more set up instructions

While I completed all assignments, exams, and earned the certification, I felt the course lacked sufficient hands-on, practical instruction. I would have benefited from more guidance on how to actually implement the strategies, including how to set up and launch the various marketing tactics covered. With the changes in the programs, the videos were outdated. The course would benefit from more detailed instruction on the actual setup and execution

22 January 2026
Rated 3 out of 5 stars

AI prompting course

This AI prompting course is fast-paced, but the pacing and time management could have been structured more effectively. The workload felt uneven, with little due in the first week and multiple assignments and modules due in the final week, which created an unnecessary rush.

Some of the content became repetitive toward the end, with several lessons covering similar material. The most valuable and practical module was CustomGPT, which was the only module where I gained clear, actionable takeaways.

The playbook assignment format was creative but not very efficient. Clicking through multiple slides felt tedious, and the instructions would be easier to follow in a single document. Feedback on these assignments also seemed inconsistent, ranging from detailed responses to very brief comments, which made expectations less clear.

Overall, this is a valuable class for those who are new to AI prompting or just beginning to use ChatGPT, but improvements in pacing, content variety, assignment format, and feedback consistency would improve the learning experience.

9 February 2026
Rated 4 out of 5 stars

Great learning experience.

Assistance with the course was great. Having the opportunity to explore various tools was really helpful. At times, it became obvious the material was a little dated when given directions in the software due to updates. I would recommend this course to anyone looking gain professional insight into automation.

9 February 2026
Rated 5 out of 5 stars

Awesome AI Automation Agenda

The course was interesting and intriguing. The tools used and skills to use them was great. It solidified the concern that security and AI need to work together, as letting the various apps have access to your email was risky.

The instructor and LSA were spot on. Very knowledgeable and great to work with.

9 February 2026
Rated 2 out of 5 stars

This is an AI ad you pay for

This entire thing was 10 weeks of having AI pushed, including generative AI. It was only advertised as having 1 week focused on AI in the industry. The ethical issues surrounding the usage of AI were never discussed.
They also do not teach to the certificates. So that's an additional 5-8 hours of self learning (and all of that information and resources are available for FREE).

2 February 2026
Rated 5 out of 5 stars

They really know their stuff…

They really know their stuff- from chunking up the content to make it easy, to always making sure you know where to go for help, to keeping sessions with other students informative and fun- you really can’t go wrong here.

9 February 2026
Rated 4 out of 5 stars

Excellent Online content!!

The online course material was well designed and easy to comprehend. The assignments were excellent for cementing the skills presented online. I didn’t personally care for the weekly live sessions and appreciated they being optional as they provided little to no value for me. I was slightly more advanced than most of the participants and it felt like they had to “dumb” things way down and spent excessive time on the basics. With that said, the live instructors were great for new learners and my comments are not directed at them as instructors.

9 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look