Zuto Reviews 54,078

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their outstanding service, highlighting their clear and helpful communication throughout the entire process. Consumers appreciate the staff's friendly and professional approach, noting that they take the time to explain everything in detail and ensure a smooth, stress-free experience. People express high satisfaction with the overall service provided, describing it as quick, seamless, and easy. Reviewers value the personalized attention they receive, with staff members showing genuine interest in meeting their specific needs. The user experience is consistently described as positive, with customers feeling supported and well-informed at every stage.

Based on these reviews

Rated 5 out of 5 stars

Daniel Jones was fantastic from start to finish. After the initial call, he secured me a great finance deal the very same day. He also booked the test drive, followed up regularly, and made sure e... See more

Rated 5 out of 5 stars

I needed a new to me vehicle at short notice and used clearscore to find a finance company suited around my affordability. Before going ahead I compared a few companies and zuto seemed to be the... See more

Rated 5 out of 5 stars

From the initial enquiry I put through online Zack was on it, he explained everything in detail and was a massive help. The speed was outstanding too from an enquiry to help me find a car all sorted w... See more

Rated 5 out of 5 stars

After passing my test less than two weeks ago and not having much clue what I was doing purchasing/financing a car, Zuto (specifically Manolo) made the process so simple and easy for me. Showed a gen... See more

Rated 5 out of 5 stars

Great experience from start to finish. The whole car finance process was simple, fast and completely stress free. Everything was explained clearly and there were no hidden surprises. Special than... See more

Rated 5 out of 5 stars

I had a great experience with Matt Rama at Zuto. He was really helpful, friendly, and explained everything clearly without any pressure. He kept me updated throughout the process and made what could’v... See more

Rated 5 out of 5 stars

Lewis Haselock was absolutely brilliant, found me the most affordable finance option and navigated through some tough negotiations with my best interests in mind. Couldn’t fault him. Communication was... See more

Rated 5 out of 5 stars

Amy Gadgets — my experience with her was very good. She took her time to help me sort my car out and made sure everything was done properly. She patiently guided me through the process and ensured I... See more

Rated 5 out of 5 stars

Tom and Isaac were absolutely brilliant throughout the whole process with Zuto Car Finance. From the very first conversation, they were friendly, professional, and genuinely helpful. They took the... See more

Rated 5 out of 5 stars

I’ll start by saying Kobe was fantastic, really helpful and knowledgable. He explained everything really well and discussed the process with me thoroughly. The entire process was so much faster than e... See more

Rated 5 out of 5 stars

Was assisted getting a van by Nathan Haslam. Been trying to find a nice Renault trafic to convert into a campervan without any luck. Nathan then assisted me and within 5 minutes he found 2 vans tha... See more

Rated 5 out of 5 stars

Josh was honestly amazing. From the first call to getting everything sorted, he made the whole car finance process so easy and completely stress-free. Super knowledgeable, insanely helpful, and alway... See more

Rated 5 out of 5 stars

I had an amazing car buying experience with Zuto. Very quick and professional service. Super friendly staff. Special mention to George Savage. He was very knowledgeable and patiently guided through... See more

Rated 5 out of 5 stars

I had an absolutely fantastic experience with Zuto, all thanks to Megan. From the very first call to the final paperwork, her customer service was top-notch. She was professional, patient, and made th... See more

Rated 5 out of 5 stars

Worked with Josh, and couldn't have had someone nicer dealing with my needs at all. He was prompt and explained everything clearly and if needed gave me the information broken down and answered all qu... See more

Rated 5 out of 5 stars

Erkan was extremely helpful throughout the entire process, he ensured we were getting the best deal as possible, and ended up saving us around £4000 in interest. He was very friendly and easy to talk... See more

Rated 5 out of 5 stars

Ben Blythe from zuto was brilliant throughout the whole process of helping me get my car on finance. He wasn’t pushy at all and made everything feel easy, relaxed, and stress-free. He explained things... See more

Rated 5 out of 5 stars

Ethan helped me every step of the way, from me looking through some vehicles to him finding the right one tailored to my needs and budget, and helping me find a better deal overall ⭐️ Easy to commun... See more

Rated 5 out of 5 stars

I was helped by Matt throughout the process of finding a car and his been nothing but helpful towards our specifications and managed to keep the purchase within our budget. I can imagine it’s not ea... See more

Rated 5 out of 5 stars

I recently used Zuto to sort out my car finance, and I couldn't be happier with the service. From the start, the process was smooth and transparent. A huge shoutout to Charlie, who handled my applicat... See more

Rated 5 out of 5 stars

I just worked with for Daniel J for financing my new car, and I couldn’t be more impressed with the entire process. From start to finish, everything was smooth and transparent. The application proces... See more

Rated 5 out of 5 stars

SAM WAS SO HELPFUL! He was great from start to finish, did all of the running around for me and kept in touch throughout the whole process, he continously made sure i was happy before going ahead an... See more

Rated 5 out of 5 stars

Zuto delivers best customer service. They have the best lenders out there. I would definitely recommend using Zuto Finance. I would like to recommend before any purchase to male sure and read all y... See more

Rated 5 out of 5 stars

Superb customer services from James, couldn't ask for a more better sales experience dealing with my case. Helped me every step of the way & would highly recommened. Sale advisor Zuto - Jam... See more

Rated 5 out of 5 stars

We had an amazing agent who gave us every piece of necessary information we had to know. There was a diverse range of communication like SMS and phone which made our process easier and much faster whi... See more

Rated 5 out of 5 stars

I would just like to thank Greg Wilkinson, Charlie and Harley from Zuto for the off the charts customer service, they ensured every process was smooth for myself and there attentiveness is 100%! I wan... See more

Rated 5 out of 5 stars

I spoke to Harley who was very kind, I was so stressed due to needing a car quickly after my last car became non-repairable. He really helped me throughout the entire process and made it very quick an... See more

Rated 5 out of 5 stars

I worked with James Williamson assistant sales manager. What a guy, helped me a lot with my first car, was patient. Gave me good options and good expert advice on what car to get and which car we were... See more

Rated 5 out of 5 stars

Shaz has been an amazing person to deal with when sorting out my car finance. I would highly recommend speaking to him, he is well-spoken, very polite, and genuinely helpful. He gave me excellent advi... See more

Rated 5 out of 5 stars

Oliver and his colleagues were great from start to finish. I'd had a previous bad experience which resulted in me pulling out of the purchase when en route for collection. Oliver advised me of finan... See more

Rated 5 out of 5 stars

I had a really smooth and stress-free experience arranging my car finance thanks to Ashley Moralee. He was professional, friendly, and kept me updated throughout the whole process. Everything was expl... See more

Rated 5 out of 5 stars

Jacob Simpson Excelled Top Guy And Credit To Zuto! No Pressure Left To Look And Find My Ideal Car Then Jacob Excelled In Getting Everything Sorted Swiftly Went Above And Beyond And Kept Me Informed Al... See more

Rated 5 out of 5 stars

Great experience. Unbelievably helpful. Answered all questions and broke things down into very easy to understand ways of explaining. Informed me of great offers which related to my concerns. I believ... See more

Rated 5 out of 5 stars

A gentleman named Greg Wilkinson dealt with me from start to finish over a number of days. Very respectful and patient with me going through the many options and trying to accommodate as best he cou... See more

Rated 5 out of 5 stars

From start to finish this was honestly one of the easiest car buying experiences I’ve had. Everything was explained clearly, no pressure, no confusing sales talk, just helpful advice. The finance si... See more

Rated 5 out of 5 stars

This was my first time using a service like this, and I’d happily do it again. The team were brillian talking me through each step, helping me understand what I needed, and supporting me while I l... See more

Rated 5 out of 5 stars

I had a really great experience with Zuto from start to finish. The whole process was straightforward, clearly explained, and much quicker than I expected. Communication was consistent throughout, a... See more

Rated 5 out of 5 stars

"I had a great experience with Rio today, specifically thanks to him. He was incredibly helpful when I was dealing with my first car purchase What stood out most was how he patiently explained the... See more

Rated 5 out of 5 stars

Amber was really knowledgeable and professional. I made the initial phone call and less than 24 hours later - I had bought the exact car I asked her to find for me. I had some questions which I forgot... See more


Company details

  1. #25 of 60 best companies in Car finance and loan company
  2. #8 of 12 best companies in Auto broker
  3. #44 of 91 best companies in Finance broker

About Zuto

Written by the company

Zuto are car finance specialists and we will search our panel of over 275 finance options from a wide range of different lenders to help find the right car finance product to suit your individual circumstances and your budget. We've been doing this since 2006 so you're in safe hands with Zuto.

Our range of products includes HP (Hire Purchase) and PCP (Personal Contract Purchase) options, amongst others.

Our team of dedicated car buying experts are on hand throughout the journey to offer support with finding a car. We work with a network of verified dealers so you can buy a car in confidence, and our team will run free vehicle valuations and history checks on any vehicle you're interested in to make sure you're getting a fair deal.

Over 5 million car buyers have trusted Zuto, and you can get a finance quote with no impact on your credit score.

Contact info

4.8

Excellent

TrustScore 5 out of 5

54K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Failed to honour contract

Failed to honour contract
Purchasing a car through Zuto has been very poor. Car found and all paperwork signed not once but twice. Arrange to collect the car and find out out it was sold to another person. Now I can’t get finance due to Zuto chasing the garage they paid out to after I reported it being sold. Zuto updated it was sold five days after i reported it to them, two weeks later and still no updates while my credit score shows the finance I have not had. Ridiculous for their mistake to be pushed onto me . No call backs no follow ups and clearly won’t take ownership of the issue at hand.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Josh and Erkan made things very…

Josh and Erkan made things very easy.They were very knowledgeable, answered all my questions, and I never felt pressured into making a decision.
Josh helped me find the perfect car at a good price and handled all the paperwork quickly.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Finding a new car

Within around 5 days of initially speaking to someone from zuto I was already in a new car, they are extremely helpful & your updated with every step of the process which is nice to be kept onboard with what is happening. It was brilliant not having to do that much myself as zuto do most the calls etc to garages/finance which can get stressful trying to figure out alone so couldn’t be happier right now.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Cedric was outstanding from start to…

Cedric was outstanding from start to finish. Couldn’t do enough to help me and explain everything clearly. Took all the hassle out of the entire process all I had to do was send him a few documents and sign online agreements and he did the rest. Would 110% recommend after this experience

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Kyle was fantastic from start to…

Kyle was fantastic from start to finish! So helpful and kept me up to date with everything. He explained what the next steps were and broke everything down for me so I could understand. It took all the pressure off finding a car, warranty and car insurance. Everything is done for you.highly recommend Zuto and Kyle! Give the guy a pay rise!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Alex was an absolute legend

Alex was an absolute legend. He was extremely patient throughout my long application. He helped me get everything sorted in less than an hour total and im picking up my new car soon. Cant recommend him enough!!

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Wanted car finance after being let down…

Wanted car finance after being let down by with someone else did a quick quote online for Zuto and with in minutes got approved Was dealt with by Daniel Ross asked what i wanted all was approved with lest than 45 minutes would recommend 💯 if you are applying for finance go straight to ZUTO thanks to Daniel Ross for getting me my new car which I nearly lost 😀 👍 😉

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Ryan

After applying for finance, zuto were very responsive. Ryan was our point of contact and was extremely helpful and patient. He made the whole process extremely easy and stress free. I was contacted by other finance brokers, but after dealing with Ryan especially, that made me decide to proceed with Zuto. I’m extremely happy with the car I purchased and the service and support I received from Ryan. Very professional and genuine.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Luke was extremely helpful!

Luke was extremely helpful and sorted out my finance for my new car really quickly! friendly and informative- can’t fault the service! thankyou!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Smashing service from Shaz at Zuto…

Smashing service from Shaz at Zuto super helpful and supportive for me being a first time buyer he spoke clearly and made sure I understood everything that was going on as it was happening and resolved my request in less than 2 days, absolute legend

11 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look