SCAM
They are very good at seeming legit. Had a interview on the phone, got sent a contract and payment form. Paid the money. Sent my deliverables and photos to be set up, they didnt download them for 7days. Tried to call on the landline and mobile. My phone number had been blocked. Got a refund from my bank. DO NOT GO TO THIS PLACE IT IS A SCAMD
Reply from Next Step
Hi Reeda,
Thank you for your review.
After investigating we do not have a Reeda signed to our agency, you may be registered with us under a different name to your trust pilot.
An email was sent to all of our represented talent explained our London offices were under refurbishment between the 7th May to the 16th of May and phone lines would be down for a short period of time. We did also explain that email communication would be limited due to have a very small team working from home and managing priority emails.
We can only apologise that you did not receive the experience you expected with us. Planned works on the offices are not something that happen often but due to our growing success our offices needed to grow with us.
We feel that your review is very unfair as you had not given the team the adequate time to resolve any issues raised.
If you can provide your full legal name and relevant information we requested we can look into this matter for you.
Regards
Helen Boyle
Next Step agency