JI

jimi1984

United Kingdom

Reviews

Review of Evolution Funding


Rated 1 out of 5 stars

Seems a Waste of effort and unprofessional like being at school

Waste of effort

Call up to confirm details. They ask for a mobile bill

15 mins later this is the transcript from a email

Hello

We are needing some more information from yourself please can you call in on 01246458808

My reply

Hi just called

What information do you need.

Thanks

There reply

Hello



When you call in who you speak with will go over the information need

Kind regards

My reply

They just asked for a bill with my name on it ??

Im a work so will struggle to call back

There reply
Hi
Yes we are needing a copy of your bill

>>>>>>>>>>>>>

Looks so unprofessional and REALLY !!! Why not just say
I just spoke to you we need a copy of your mobile number. TBH if it carrys on ill just pull the purchase as seems like its FAR to difficult to even get a proper response. Im not calling 3/4 times. The whole process is online they offer finace and agreed terms i have called them and now its upto them if they want MY money if they don't someone else will

* issue isn't with calling in

Its the school boy emails after when I checked what they wanted

And asking me to call in again to find out

Then telling me what I have to know.


Update ..... after emailing all day (7/8) and going to cinch to checkout as told finace is accepted i can't get any further after. No where to check out upload id or pay

So I called

They are now on about a hyundi not the actual car we have been talking about all day. God knows what these lot are about. But im going to pull out of this

11 February 2026
Unprompted review

Reply from Evolution Funding

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your recent experience left you feeling frustrated.

Your application was temporarily held for additional checks due to certain details linking to a previous proposal. While these checks are in place to protect our customers, we appreciate that asking you to call in—especially while you were at work—was not the most convenient approach. As you had contacted us from your personal email address, we could have done more to support you via email.

Your review has been fed back to our team and we are actively reviewing our communications process to ensure we retain our usually high standards.

Kind regards,
Evolution Funding

Review of Harringtons


Rated 1 out of 5 stars

Been waiting a month for delivery

Been waiting a month for delivery

Shocking

Delivery Details
We do not yet have an update from the courier. We expect to receive more information once the courier has collected your order.

Latest Update Tuesday, January 7th 2025
11:01 PMOrder packed, awaiting courier
11:01 PMPacking your order
5:53 PMOrdered
Parcel Destination
© MapTiler © OpenStreetMap contributors
Delivering To
Banbury, ENG, United Kingdom
×
Courier:
DPD UK (DPD United Kingdom)
DPD UK (DPD United Kingdom)
+44 845 9 300 350
Tracking Number:

Package Contents
x1 Grain Free Mixed Wet Dog Food Bumper Pack 48 x 400g

5 February 2026
Unprompted review

Reply from Harringtons

I'm truly sorry to hear about the delay you've experienced with your delivery. This is certainly not the level of service we aim to provide at Harringtons.

I understand how frustrating it must be to wait for your pet's food, especially when it's been a month. I assure you that we take this matter very seriously and we're keen to resolve this issue as soon as possible.

Please reach out to our customer care team at https://customercare.harringtonspetfood.com/ if you haven't done so already. They will be able to look into this matter further and provide you with an update on your order.

Thank you for your patience and understanding.

Best wishes,
Chris
The Harringtons Team

Review of Ocado


Rated 1 out of 5 stars

Be ware of offers and flash sales

Purchased a brand of larger which I enjoyed and never had before. Don't really drink oftern but it came up on flash sale and took the plunge as stock up and have a few when sun arrives and guests come round.

On the previous product the date was OCTOBER 2026. Yay I thought. ... if I purchase these it will be around the same time or atleast after the summer spell we are all craving. After the delivery i noticed these ones go out of date March 2026. No mention of short date. Or no mention when you place order. I reached out to customer services
hope you are well. I picked up your refund request, and I am sorry that we let you down with Rosa Blanca Premium Lager Beer Cans dates, as they were not as long as expected.

I see that these items were purchased from our flash sales section. We do not offer a life guarantee on flash sale items as a shorter-than-normal date may be one of the reasons that they have been reduced. As these items have 7 weeks of shelf life we would not be able to offer a refund.

Now when you purchase anything you look for guidance of a date. But there is no mention that its a short dated product you are buying at a small reduced price.

So beware as they arent transparent in dates and don't feel the need to mention this for a product you'll purchase which you would assume is long life based on previous purchases of similar products. If I'd know I'd have sent some back.
Off to the orange shop from now on ....not worth the hassle


Also I have a driveway fit for a ocado van

They still park on neighbours drive even though I have told them not to and note on system to tell them that neighbours get upset

4 February 2026
Unprompted review

Reply from Ocado

Hi there, thank you for your review. We are sorry to hear about your recent experience with the lager you bought on a flash sale. We also understand that despite leaving notes on your account, the drivers are parking on your neighbours drive and we have requested some further information, as we would love to discuss this further with you.

Review of PayPlan


Rated 2 out of 5 stars

Been with pay plan a 14 months.

Been with pay plan a 14 months.

Much to my shock I recieved a email asking for the chairman's report to be returned

Which this was in Oct 2024 ......

Also asking for wage slips from Oct 24 to March 25

Which i haven't got as they were PDFs from old payroll company

Find all this very odd seems I have been paying into a scheme for over a year and now all of a sudden making demands for information

28 December 2025
Unprompted review

Reply from PayPlan

Hi,

Thank you for taking the time to leave a review.

I've requested additional information from you so that we can locate your case. Alternatively, please email online@payplan.com with your PayPlan ID and a few details about your case.

Thank you again,
Mitch, the PayPlan Team.

Review of The Fine Bedding Company


Rated 2 out of 5 stars

Decided to ditch my well used simba…

Decided to ditch my well used simba temp regulated duvet for a breath one. Its awful even in cold temps i wake up sweaty and thats never happened in my life. I used it with cotton bedding and must say its a waste of money and doesn't do what it says it does

14 November 2025
Unprompted review

Reply from The Fine Bedding Company

Hi,

Thank you for taking the time to share your feedback. We are sorry to hear that the duvet has not met your expectations, especially in terms of temperature regulation.

If you would like any further assistance please email your order details to hello@finebedding.co.uk a member of our team will be happy to help.

Kind Regards
FBC

Review of Roborock


Rated 1 out of 5 stars

Ordered Saturday

Ordered Saturday

Said UPS collection for delivery Tuesday

Its still at warehouse. Now Wednesday so wouldn't bother ordering direct. Did reach out to CS but they weren't helpful. I'll do a charge back if not delivered within next couple of days

5 November 2025
Unprompted review

Review of SupremeCBD


Rated 1 out of 5 stars

Misleading and missold

Misleading and missold

I brought the 241 48mg gummies deal

On the website it says

The recommended dosage of 4800mg CBD Bears
Take between 1-2 gummies each day to get your daily dose of CBD. Take by chewing each ring before swallowing, for increased effects allow the CBD to soak into the blood vessels beneath the tongue.

On the packing it says take 1 a day. As a new CBD user i find that the conflict of information for a apparently great company (celeb endorsed) really poor.

I feel I have been miss sold the product under the assumption I can take 96mg to help me sleep/relax. After paying over £50 for the delivery im not impressed

15 October 2025
Unprompted review

Reply from SupremeCBD

Hi Jimi,

Thank you for your feedback and for bringing this to our attention. We’re very sorry for any confusion regarding the recommended dosage — we understand how important clear information is, especially for new CBD users. The suggested dosage can vary depending on the product and individual needs, and we always recommend starting with the lower end to see how your body responds.
If you can give me your order number I will call you to discuss this.

Kind regards,
Paula

Review of Admiral Law


Rated 1 out of 5 stars

Waiting for 18 months

Waiting for 18 months

They are taking other driver to courts that's the last update in May

Everything is so slow. No communication accident happened March 2024

16 September 2025
Unprompted review

Reply from Admiral Law

Dear LeO, thank you for your feedback.

I am sorry your experience of Admiral Law hasn't been a positive one.

I have escalated your concerns and a member of the team will be in contact with you.

Yours sincerely
Admiral Law

Review of Jacamo


Rated 1 out of 5 stars

Paid next day delivery nowt arrived

Paid next day delivery nowt arrived

23 August 2025
Unprompted review

Reply from Jacamo

Hi. Jim

Thank you for the feedback.

I apologise for the inconvenience caused by your order not arriving despite selecting the next-day delivery service. This is not the level of service we aim to provide, and I understand your frustration.

So I can look further into this for you, I have asked for some additional information, please do confirm your full name, full address, account number, mobile number.

I do hope to hear from you soon to look at getting your query resolved.

I hope you have a lovely rest of your day!

Thank you.

Kind regards,
Daniel - Jacamo Team :)

Review of musicMagpie


Rated 2 out of 5 stars

Had phone for 2 days still nowt

Had phone for 2 days still nowt.

Have messaged said 24 hours from when received it way last that.

25 July 2025
Unprompted review

Reply from musicMagpie

Hi Jimi1984,

Thank you for highlighting this to us.

I requested the order details to help with your question, but I haven't received a response. I will now close the ticket.

If you still need help with this, just contact us via call, messaging or email. We are available Mon-Sun 08:00-18:00.

Thank you for your review. 

Regards,
Antoinette
musicMagpie

Review of Old Gold Racing


Rated 2 out of 5 stars

Still waiting for my payout.

Still waiting for my payout.

It isn't alot but still its taking absolutely ages.

24 July 2025
Unprompted review

Reply from Old Gold Racing

Hi Jimi1984. We can only apologise for this and ask you to email us at support@oldgoldracing.com and we can look into this immediately.

Apologies again.

Team OGR

Review of Hastings Direct


Rated 3 out of 5 stars

The box youdrive is Ok

The box youdrive is Ok. There is a stretch of road which is 50mph but the box thinks it's 40. I have reached out twice now to get this updated and sent proof heard absolutely nothing. I also got marked down for using my phone while driving but the phone fell down the well of car as I'm one of them that puts it on passanger seat and left it till I got home. Marked down again.
Ref 507068241851
And ref 507068103586

6 September 2024
Unprompted review

Reply from Hastings Direct

Hi,
Thank you for your review, we're sorry that your emails have not yet been answered.
You have also contacted us via Social Media, and we are waiting on details to pass to the relevant team.
In regards to the phone, as it was moved, because it fell, this does class as phone use, and not something than can be removed.
Thanks,
Nicole, Social Media Team

Review of Pharmacy2U Ltd


Rated 1 out of 5 stars

Currently on a 7.5mg weightless drug…

Currently on a 7.5mg weightless drug via numan. i wanted these cowboys to supply me my next dose but after jumping threw hoops they cam back and said i look like I'm misusing it so i cant have it.

2 stone weight loss in a couple of months threw jab diet and exercise ill stick to numan

31 August 2024
Unprompted review

Reply from Pharmacy2U Ltd

Good Afternoon,

Thank you for your Trustpilot Review, I am sorry to hear of your experience.

Due to insufficient information we have been unable to locate your account details, we would like to help you resolve any issues you have faced and be able to provide you with an outcome/resolution, we have requested further information from you via Trustpilot, can you please respond at your earliest convenience.

Alternatively, please make contact via Livechat or Facebook/Twitter(X)/Instagram by sending a DM (Direct Message) a member of the team will be happy to respond to you.

Apologies in advance for any inconvenience caused.

Kind regards,
Joanna.

Review of The Electronic Cigarette Company (UK) Ltd


Rated 5 out of 5 stars

Top service

Used this company for years. But like a prat ordered wrong coils sent them back and exchanged free of charge within a few days ....you cant go wrong. Helpful advisors , quality products

17 February 2017
Unprompted review

Reply from The Electronic Cigarette Company (UK) Ltd

Good Morning Jimi1984.

Thank you for leaving a 5 star review.

At TECC we strive to deliver the highest possible level of service so your kind words are greatly appreciated.

Should you need any assistance we are on hand to help at anytime and are available on 01254 269380. You can also utilise our live chat service which is now available on our website.

Kind regards,

The Electronic Cigarette Company.

Review of Just Eat


Rated 2 out of 5 stars

If u have a issue they don't help

Order food ...wait two hours... Speak to someone on chat ....get it cancelled... Then still turns up....even though just eat said they cancelled it ....so really they get don't give a fluck and just lie ...

3 August 2014
Unprompted review

Reply from Just Eat

Hi Jim,

Thanks for taking the time to leave us feedback. I'm really sorry to hear about your experience using our service and I'd like to look into this to find out what happened. If the takeaway had issues receiving orders they should have informed us last night.

Please email us at trustpilot@just-eat.co.uk with your order details so we can have a look.

Regards
Whitney
Social Media Adviser